ProShop ERP

Avantages

The integration of the Quality Management System into the work flow of processing orders. Immensely helpful in getting ISO9001.

Inconvénients

Being able to email customers or employees from Proshop. Sometimes a little machine shop centric makes for a few work arounds if you are not a machine shop. Integration with financial package was a little more involved.

Alternatives envisagées 

NetSuite

Pourquoi passer à ProShop ERP

Simplicity, cost, QMS integration.

Avantages

There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility.

Inconvénients

Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software.

Alternatives envisagées 

QuickBooks Enterprise

Pourquoi choisir ProShop ERP 

As I looked around the manufacturing landscape, it was clear to me that manufacturing is going to look alot different in 10 years than it is today. It's going to be much more technology driven, data driven, and process driven. We felt that if we wanted to continue the trajectory we were on and continue to grow the business, the foundation that Hibshman had built over the last 25 years needed to be torn down and rebuilt, and we felt we could rebuild that foundation around Proshop.

Logiciel antérieur 

QuickBooks Enterprise

Pourquoi passer à ProShop ERP

When Proshop says it was made by machinists, for machinists, they are not lying! Working inside Proshop out on the shop floor is truly a machinists dream come true.

Avantages

How it allows us to better manage jobs, retain history, and have one centralized system for workflow.

Inconvénients

How it integrates with QuickBooks Online.

Alternatives envisagées 

Quantum

Pourquoi passer à ProShop ERP

It was the only one specifically tailored to machine shops.

Avantages

Traceability, access and support.Everything is traceable! Purchase orders to work orders to personnel, machines, consumables and gages. Everything can be tracked from the lowest levels (gages and consumables) to the highest levels (PO, WO). This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.Once it is setup, it is very easy to maintain.Having all the data in the cloud makes accessing that data easy from almost anywhere, computers, tablets, phones, etc.Support is great! If there is a question, support will get you an answer and usually very quickly. They are all very knowledgeable and receptive. I have found this to be true in dealing with everyone at ProShop. They believe in their product and they have top notch support for any issues that arise. Even if something is minor, they can and will explain it to you and help you resolve any issues.

Inconvénients

Training. I think the training to get started was just enough to get started. This involved mostly training the higher level users since we were going to be the ones setting up purchase order, work orders, scheduling, etc.The training we (high level) received was spread over many online sessions and I think it prepared us for the basic operation but after the rollout, I know I was bugging my rep. all the time for the first few months. (Thanks [sensitive content hidden]!)The rollout to the shop floor personnel was 1 day of training which left them with more questions that we had answers. As I got more comfortable with the system, which was not more than a few months, I was able to develop training specifically for our floor personnel to understand the intricacies of ProShop and how their inputs drove the system. Being in our 3rd year, we have shop floor leads that train the new people and can explain how/why everything does what it does.

Avantages

Every step of the way is recorded accurately while maintaining a user friendly format that prevents frustration or wasted time. As a Machinist, I have no trouble using Proshop everyday.

Inconvénients

I feel the process of leaving a tie-in for 2nd shift operators could be improved.

Avantages

It integrates all aspects of the business and manufacturing process into one unified ecosystem.

Inconvénients

Requires average digital literacy and a shift in the workplace culture

Avantages

The best thing about ProSHop ERP is that is was designed and developed by Machinists for Machinists.The workflow is continuous and each stage is linked with hyperlinks. Estimating>Quoting>Customer PO>create Part>create Work Order>Purchase Order(s) for inputs>Invoicing.Machinists and Programmers get everything they always wanted:1) Unlimited Setup Data - Places for Photos and Videos of setups, Tool Lists, Fixture numbers, GCODE in Part Folder2) Sequence Details, Operation Descriptions, Part Development for feedback, FAI and in Process Inspection Lists and tolerances, Print and Part Revisions, and Equipment Used.3) Inspection reports, Document lists, Carton Labels all add to the professional presentation of the job when the customer receives it.Easy to adjust the Schedule Live - Drag and Drop or change the work cell as required on Work Order.Although the software is massive - we can use all or just some of the features when it makes sense to do so. Eg. a Quick job can have a very basic Template that outputs a very simple Work Order - so no time is wasted on excessive data entry. The cloud based Database that is the core of ProShop is rock solid - we experienced no outages or lost data.ProShop ERP can handle a lot more than I was expecting of ERP. HR - skills & training matrix. Uers can create training requirements and track who has completed them. The ability to store GCODE, CAD CAM data and any documents securely.

Inconvénients

The GUI is not pretty. Graphics are under used, it is a text heavy interface.Reports are not intuitive for me, but my [SENSITIVE CONTENT] has mastered the Query System for custom reporting.The learning curve for our business was enormous. This was because we implemented ISO9001, Paperless/Cloud Computing, Time Tracking and ProShop ERP simultaneously. The culture shock of working as a team to collect data so it could become useful for costing and scheduling was uncomfortable.Expensive - It is a significant, long term commitment.

Avantages

I like the easy of use of Proshop the best. It was built for a machine shop and all the processes are easy understandable. It give you 99% of everything you need to run your business from a QMS and ERP side in one package.

Inconvénients

I would like the see a Built in CRM in Proshop.

Alternatives envisagées 

SAP BusinessObjects Business Intelligence

Pourquoi choisir ProShop ERP 

We changed due to Mie track Pro not being able to schedule like Proshop. We were always having to find a work around to do simple task in Mie track Pro and in Proshop had a out of the box solution for each problem.

Pourquoi passer à ProShop ERP

I had purchased Proshop at my last company and 100% thought it was the best system out there for the money. We tested all the other systems and I just did not think they were to the level of Proshop.

Avantages

Navigation from within the software is absolutely ridiculously easy and efficient. Many times I've been showing something to a colleague and they'd say "wow, I didn't know you could get to that screen so easily". Everything is tied together in so many ways. No more do I have to jump between multiple different sofwares, or file types, or locations, to handle estimates/quotes, orders, MFG procedures, inspections, quality documentation, and processes/procedures (Tasks).

Inconvénients

Integration with QuickBooks has been a struggle.

Avantages

The web interface is the most noticeable improvement over our previous system. The quick and easy navigation and customization is 2nd.

Inconvénients

I am red/green color blind deficient and some of the colors they use are so close it is hard for me to tell the difference. I have full confidence they will find a way to fix my problem even though it is minor and insignificant to the majority.

Avantages

ProShop is the basis on which our company is built. From Day One, RXI implemented Proshop to help us obtain and maintain ISO:9000, AS9100 and ISO:13485 working standards and certification. The way ProShop works for our business is definitely our competitive advantage. We know EXACTLY what it is going to cost us to make the customer's product and we can decide, based on several factors, how we want to price the work. When it's all done, we know how well we did.

Inconvénients

It would be nice to have a CRM built in.

Avantages

We replaced a lot of highly customized spreadsheets and white boards with ProShop, I have written ERP packages for a living, implemented SAP and Oracle as well as some mid range ERP's and ProShop is hands down THE BEST I have ever come across. We ran an extensive review process of everything out there and nothing came close in the demo's to ProShops capabilities and ease of use. It's just intuative, our team picked it up very quickly and I cannot imagine running our business without it.

We implemented the ProShop system and were certified for the first time as a business to ISO9001:2015 in 6 months - we could not have done that without ProShop !

From estimating new parts through to invoicing ProShop does it all well, and everything is easy to find as all the data is linked. We utilize the estimating templates, which we have customized for our specific needs, to create accurate estimates in less time than before we had the system, moving an estimate to a quote takes a couple of mouse clicks, when a customer PO comes in creating a Work Order is another couple of mouse clicks, the same to create packing lists and invoices from the Work Order.

Inconvénients

No Cons Whatsoever - I'd take the exact same decision to implement ProShop in a heartbeat without hesitation as it revolutionized our business - allowing us to do 3x the work with the same staff

Avantages

Visibility. The biggest thing I like about ProShop is that I am able to see across all machining cells what jobs are being currently processed. I can see from multiple dashboards what is ready for outside processing, ready to inspect, ready to ship to the customer and what has been invoiced. I love that all of the information about a work order is accessible with in the click of a mouse. The other thing I really like is that a Quality Management System is so easy to maintain being built right into ProShop.

Inconvénients

The thing that I least like about ProShop is that we put all this information in the system and we want to be able to customize part labels based on my customers requirements. If we could have this feature available to us we wouldn't have any complaints. This feature request is one that we can't wait to get our hands on.

Avantages

I like that the employees on the shop floor can add information to a part for setup/part production themselves instead of finding a supervisor to do it for them. We also like that it makes folders that are linked to the part in the system so we find that we don't loose any CAD or CAM information anymore. We just started using the tool module and linking tools to parts which has been helpful to be able to order the correct tooling before the part is ready to run on the floor. Employees have said they feel more comfortable with the complicated parts having the part check information at their finger tips anytime they run a part. We are no longer looking through folders with projects in them to line someone up with work. Now, they look at their schedule for a work center and they know what to do next. It has all the information there for them to make decisions too when it comes to schedule.

Inconvénients

The learning curve... There is so much here that some of the shop floor guys took a bit to get it figured out and how everything talks to each other. One other thing I like least about it is that it is hard to tell how many hours are available for a machining center in a certain time frame. While it lines employees up well, it doesn't give schedulers a lot to work with.

Avantages

I love how documents that link together will pull information forward and auto-fill the related fields. This is such a time saver.

Inconvénients

I would like to see a "Print Traveler" feature added to work orders. Box labels work, but a nicely formatted traveler would be much more professional looking.

Avantages

The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

Inconvénients

I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Avantages

The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I'm away from the shop! So many additional positives to list, I could go on and on.....

Inconvénients

I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.

Avantages

The software includes everything. We have been able to make improvements throughout the company by using the features and modules in ProShop. The ability to link things to have quick access to information is a major plus in our fast paced job shop environment.

Inconvénients

We have almost nothing we dont like about ProShop.

Avantages

The TOTAL integration of the company. We were having to use our old ERP plus excel reports, plus gage management software, our own created pdf forms, calibration software. Proshop has combined all of this into one! There is 1 place for employees to go to for EVERYTHING! I have actually locked down our network server more because employees only need to access Proshop now for Quality Manauals, Procedures, Work instructions, drawings, inspection reports, Employee Manuals, training, etc. It's all in there and it's all digital. We have gone 100% paperless!

Inconvénients

There really is nothing to dislike. There are features I would love to see but that's only going to make the software better!

It took us a year to evaluate the software until we finally made the decision to switch. I'm just upset we didn't switch sooner.

Avantages

I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.

Inconvénients

The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.

Avantages

Proshop gives substantial visibility and management of open orders, scheduling, time management, machining capacity and full visibility and control over profit margins. The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more. The organization of the software is simple and easy to use. I also love that the company is still small enough that you know everyone. You get to know and work with the same guys that you started with post implementation.

Inconvénients

For the most part Proshop is very easy to learn and is user friendly, however, there are some of the advanced features that require some specific training and knowledge to fully understand. You learn all that in time. With that said, Proshop has a training and support ticket system that is exceptional and they are always there to help.

Avantages

The quality standard, manual, tasks and training all link together.
Document control is a big help.
Equipment list to track maintenance and calibration.

Inconvénients

Needs a lot of updating from machining needs to wire harness needs.
We have not been able to link our request for quote through our website into ProShop. We need to manually input them.

Avantages

From the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing department has been able to buy smarter resulting in COGS reduction of +10% through the first 6 months of implementation. Shop management is able to, at a glance, schedule jobs across 30+ machines in a logical order that helps ensure we deliver parts on time to our customers. We are able to communicate with customers in real-time about their jobs and make adjustments as necessary to make certain our customer needs are met.

Inconvénients

None. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all.

Avantages

So much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We're talking paperless! All your data is current, Live scheduling, perfect history tracking, it's also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don't have to walk all over the plant to get a simple answer. The fine crew at Adion Systems has thought of everything... Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you're going to collect data it might as well be accurate data and this is as close as you're going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It's Awesome!

Inconvénients

If you are not use to a data driven system it can take a bit to learn but it's well worth it. You'll find things go much smoother.

Avantages

Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders.

I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team.

Inconvénients

N/A

If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop.

Avantages

Proshop organizes every aspect of our company.
Traceability and overall accuracy are of most importance. With multiple levels of quality control (including check lists and document verification), Proshop provides security and confidence in our work.

The fluidity of each module and their relationship to each other is intuitive.

Inconvénients

In the beginning, Proshop was a dramatic change from our previously disorganized system. We have learned to approach things differently, in a more efficient way with Proshop.

Any complaints I may have are easily resolved with research and practice. We have only explored 60% of Proshop's capabilities. We are looking forward to the future.

Avantages

The software is very intuitive, there are hyperlinks everywhere to easily jump to information pertaining to the screen you are currently using. The software allows tracking for all processes throughout a job and eliminates much of the scrambling that is present in quick turn prototyping. Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.

Inconvénients

No con's that outside of minor personal preference.

Avantages

A complete end to end solution for machine shop work management.

Inconvénients

Scheduling features could be more robust

Avantages

As a Quality Technician, I like how easy it is to set up and access data. I have used it to maintain the calibration of over 1500 pieces of inspection equipment, monitor shelf life product, train employees on the use of inspection equipment and document their proficiency, and define and document specific inspection methods. I have been through many Customer, ISO and AS audits, and ProShop's ease of use and linking ability has made the process go smoothly and quickly.

As a Machinist, I like knowing that I can access only the most current information for the part from the Work Order. Adding helpful information about set up, running, inspection and deburring of the part is easy. Adding photos is simple and very helpful.

ProShop maintains traceability all the way through the entire process. From Purchase Order, Rev level, material, machining operations, first article and in process inspection, assembly operations, outside processing, packing and shipping instructions, to invoicing with ease.

Inconvénients

There may be too many different ways to do the same thing, some of which use the auto fill feature and some that do not.

Avantages

ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.

Inconvénients

That we did not have ProShop 5 years ago!

Avantages

Once you start integrating your process into the software the system becomes easier to use over time. It keeps the entire company connected on all tasks and jobs.

Inconvénients

It is a very daunting software when you first begin but once you start using it gets easier

Avantages

I love how all the modules work in unison to provide the most accurate information possible in real-time.

Inconvénients

Cross-module queries are not easily accomplished without exporting to Excel.

Avantages

With this software, we are performing proactive responses and communicating more precisely, which saves time. Working thru the software is so easy and smooth. We can do more with less staff.

Inconvénients

Too much information. With any new software change, there is a learning curve. It takes some some to adjust.

Avantages

ProShop is highly capable today, and the company strategy is clearly focused on customer-driven innovation.

Inconvénients

Switching from another ERP system is always difficult, so the implementation process takes considerable time. ProShop's implementation team is excellent, though, and the process has gone smoothly.

Avantages

Complete continuity across our business platform. Implementation is smooth and aggressive. Integrated QMS that most competitors do not have.

Inconvénients

Nothing that we have found to this point.

Avantages

-Customer Service is excellent - responsive, knowledgeable, and friendly.
-Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before.
-Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Inconvénients

- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Avantages

Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.

Inconvénients

none.

Avantages

Proshop is in all in one tool for our business. From quotes to cash Proshop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with Proshop and it was a breeze.

Inconvénients

A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.

Avantages

ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.

Inconvénients

I have not found many issues, only recommendation would be to have a calendar function.

Avantages

This software can manage data anywhere.

Inconvénients

There is nothing that I like least about this software.

Avantages

modular, scheduling, QA system included, all web based(use in any location)

Avantages

The drill down to follow the trail, the traceability of each transaction and the built in QMS --
Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.

Inconvénients

At first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.

Avantages

Proshop does a great job at capturing and organizing drawings, documents, programs and all other digital aspects of a job. It manages inventory and bill of materials great and has very good navigation between its different modules.

Inconvénients

Proshop has very little ways of customizing the way it appears on the screen or documentation when printed.

Avantages

Estimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.

Inconvénients

Lacking some reports I'd like, but features are constantly being updated and added.

Avantages

We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.

Inconvénients

It would be nice if some of the modules were mobile friendly.

Avantages

I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.

Inconvénients

The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.

Avantages

Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Inconvénients

Limited documentation for first use or troubleshooting issues.

Avantages

In-built quality management system works really well and adds a lot of value to the business.

Inconvénients

Some Australia specific features are missing. Multi-currency in particular needs to be added.

Avantages

ProShop is a very robust ERP system that is intuitive to use. The primary users of ProShop in our student-run business are high school students. They can pickup the basics of ProShop very quickly once they start using the system.

Inconvénients

The immense amount of functionality in ProShop is actually a slight con for us, though it may be a pro for most manufacturers. The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.

Avantages

Information easily available without closing out windows to view

Inconvénients

Invoices have not been able to upload to QB