Powered Now

Avantages

As a self employed plumber I find powered now a really useful tool to help run my business. The fact I can pair it with my accounting software is also a huge bonus. On top of that the team are all amazing and whenever you need them they could not be any more helpful if they tried.

Inconvénients

Any problem I’ve ever had has been resolved by the support team.

Avantages

i like the project part of powered now, invoicing The support is really good, [sensitive content hidden] was quick to solve my problem

Inconvénients

i cannot create a customer statementi would also like a automated reply when customer accepts a quote

Avantages

How easy is it to use. Also the customer service.

Inconvénients

No integration for New Zealand MYOB and no NZ certificates.

Alternatives envisagées 

Avantages

The fact everything has its own box and colour code makes finding information easy and it's not a boring white page that hurts your eyes

Inconvénients

I think field staff should be slightly cheaper as they don't use the full software.

Avantages

Powered Now is very simple and straight forward to use, very flexible and covers all aspects required by a tradesman or small business
Before I used Powered Now I was lost in a pile of scraps of paper which ultimately some customers got forgotten and did not get charged. Powered now brought everything into line it helped me manage the money and provide a more professional approach. Certainly my income went up when using it so it makes economical sense, on that one reason it made Powered now a no brainer. You enter a job when it comes in, send out quote, customer accepts on line, choose a date in the calendar for completion, raise invoice and send, customer opens (you get a message to say they have) they pay you direct into your account you send a receipt. Not a pen or paper needed or in sight
Searching for unpaid invoices is there at a glance, I send a reminder and generally they are then paid. No files, folders cabinets or piles of papers what's not to like. Help desk team are very effective always prompt with their help and service and in the few times I have needed them they have never failed. (Embarrassingly it was usually my fault)
I love the way you can personalise your invoices and quotes. My customers also love it. One letting agency said they thought I had employed someone to do my admin

Inconvénients

There is nothing to dislike as it's a very flexible package, you tailor it to suit yourself, it's has many options. Love the report facility
Help desk team are very effective always prompt with their help and service and in the few times I have needed them they have never failed. (Embarrassingly it was usually my fault)

Avantages

Powered Now, came to us as a result of awkward changes created by Covid 19, we needed to reinvent the way our business operated. I am delighted to say that Powered Now has not only fulfilled that brief but brought so much more, it is way way better than I had hoped and packed full of really practical useful business tools. Once you get used to the idea that you need to change the way you have always done things then adapt yourself and your business the fit for us has been superb. We are so much more in control of our team of engineers, we can see how we are performing and we can ensure our bills go out on time looking professional and as a result we get paid much more quickly. The technical support is really good, its quick, personal and very efficient. I love it!

Inconvénients

As a company we dont have any negative issues, of course like any new product it can take a while to get everyone on board and engaged. It is well worth remembering that the programme is only going to be as good as the data that is entered into it!

Avantages

I started using PN about 6 months ago with a view to speeding up the writing and issuing of quotes and invoices.
This worked really well, after completing the work it was really easy to send out an invoice. I then took it further and started to populate clients information when I go to see the job prior to quoting, which allows me to make notes and start a project.
Which has now developed even more, I utilise the app from the start, right through to monitoring invoice payments and sales. Being able to store products and costs in catalogue is great. But the item that I use a lot is the diary as it sinks with my phone calendar, it has completely negated the need for a paper diary and I always get really useful reminders.

Inconvénients

I think that some of the diary functions could better laid out, but saying that it is easy to use

Avantages

Easy to use once set up, Stands out in format, represents how I want my company to look on paper, has all the components I need to run my business, when I sit and use it for 10mins and get in a rhythm I can create INVOICES SO QUICKLY IT JUST FLOWS .

Inconvénients

It doesn't sync and update with icalander, transferring by reference from quote to job sheet finally invoice can be confusing, the version I use I can't put costs against jobs, would like to have project name or description inserted automatically into email cover note , accountant struggles with data I send him as it needs converting to EXCEL

Avantages

I tried the other major competitors so I can confidently say that in my opinion PoweredNow is the best. Easy to use, the ability to have several logos on the layouts and the best feature, customer support based on the Isle of Wight, open during normal working hours. If they don't know the answer, they find it. Management listens when things need improving or tweaking.

Inconvénients

With a design background, the layouts are my least favourite part of this software. However, you are able to upload several logos which is vital for a company with several trade logos that must be used. I have asked for changes and these are in the pipeline, so it I am sure that will change in due course.

Avantages

Simple to use. Helps keep all information on a clients job in 1 place under individual file.

The main reason i chose this programme a couple of years ago (i think it was that long ago) is because you can load the programme without an internet connection. Then, when you've got that connection, you can update it and then all that info is available on my ipad, iPhone and laptop. Brilliant!

I don't use all the features at the moment, i use quoting, invoicing, the diary and comms with clients which ensure my business looks professional.

Inconvénients

It would be good to have a save function when leaving some screens so you don't loose note that are typed up.
The time-keeping function could be a lot better. I'd specifically like to price a job up with materials and labour. Then when i carry out that job i'd like to record actual against estimated then see the profit and loss with that info. But this is very specific to my own business needs.

Avantages

I like the way that it is unique to other softwares that I have used before.

Inconvénients

It’s a bit slow, it hangs most. Every time I need to amend specially the dates, it’s not doing it. It only appears the present date. If I want to update the previous dates it doesn’t let me do it.

Avantages

Easy to use, even on the phone.
The team appear to be very supportive and open to change.

Inconvénients

Too many key presses at times to do basic things.
Hangs on a

Avantages

The billing and quoting coupled with the diary and following a job in projects

Inconvénients

Not having a deposit option in invoices.
Not having statements created.
Not having automatic reminders on invoices.
When creating multiple quotes and invoices to the same contact you have to go back to contact menu for each one.
Changing an appointment does not notify contact.
Not able to put monthly prices in a quote, I.e. purchase of hardware is a one off, service charge could be monthly.

Avantages

It’s incredible easy to set up and use. The App is brilliant, but what makes it excellent is the Staff at PoweredNow. The customer service is first class, you really are treated as though you are there most important customer.

Inconvénients

Absolutely nothing, I even love the colours of the App

Avantages

After looking at various products on the market, this was the very best that suited our needs. Has the ability to adapt to cross working streams.

Inconvénients

Struggling to think of one.

Avantages

Makes day to day aspects of running a business a doddle and the support is fantastic if you're unsure of anything, had a query this morning a [SENSITIVE CONTENT] sorted it and helped me in no time

Inconvénients

There's nothing i can think of right now

Avantages

Very easy to use and the staff are always willing to help out

Inconvénients

My accountant couldn't get great access and would find it easier to use FreeAgent

Avantages

Robust and reliable invoicing, quoting and scheduling. Easy to use

Inconvénients

The facility to import contacts from iOS is very clunky and often does not work, so new customers have to be entered manually.

Avantages

It has grown with our business, very good customer service and communication... help is always on hand if needed

Inconvénients

The price increase following the trial period...

Avantages

This App has saved me both time and money, I Usually invoice my customers before I leave the job and receive payment before I get home. Well done. Fantastic.

Inconvénients

Individually typing in Customers details

Avantages

Simply the time it saves , but clients also choose me over others as I appear more professional

Inconvénients

I've already discussed the negative points about the software with a member of the powered now team.

Avantages

Love the implentation of the appointment generator and linking to a job. Once I got use to playing with the software and sending our real quotes/invoices etc. it became apparent how much easier this was to use than my existing accounting software.

Inconvénients

Not liking the fact that under the business package I can only have 1 user meaning that my iPhone needs to logout if I am using the laptop. This has caused me an issue today as my laptop remained logged in but couldn't gain access through the app on my phone whilst with a customer wanting to send an instant quote. Would be useful to have more than 1 user for the business package.

Alternatives envisagées 

Pourquoi choisir Powered Now 

Pourquoi passer à Powered Now

Avantages

How professional it looks, it is great for sending to customers and giving off a look of high standards

Inconvénients

The recent updates have made powered now lose its simplicity. It used to be much easier to use, they've tried to add to much and it's only over-complicated it.

Avantages

It’s quick to load if your off line it will save once back on line customer support is very good

Inconvénients

Just getting used to it and not being able to put things in to the footer or header from doing a quote or invoice you have to create something 1st then go back and put the subject in as I like a note

Avantages

The software is incredibly easy to get to grips with and is a great time saver

Inconvénients

When marking a batch of invoices as paid, the date reverts back to today’s date

Avantages

The software is easy to use extremely professional.my customers are all extremely impressed with the photos on forms as well as how professional my company looks.

Inconvénients

Well there’s not a lot to dislike but as a business owner the price is higher but worth it.

Avantages

Quick to problem solve and upgrades are continuous and do not affect the day to day running of our business.

Inconvénients

I really cannot fault the app. They deliver on everything they say.

Avantages

instant support ,constantly evolving,ease of use intergrated forms.

Inconvénients

the alteration of vat if its 5% it should be 5% instead you have to alter each priced item

Avantages

Decent invoice design
Easy to use when working correctly.

Inconvénients

When it crashes and you have to rewrite everything.

Price is way higher than similar apps

More contact options,multiple emails address for big customers.

Avantages

It's so eady to use, quick at figuring out how to use, lot's of great features, some other software don't have

Inconvénients

Erm........... Nothing? but I think if we add some more features it will take this product to a whole another level.

Avantages

Once set up its a very good program for generating estimates and invoices.
The customer support is excellent.

Inconvénients

The way it saves items sometimes with different addresses under the same project with a different address.

Avantages

I love the user interface for this software. Everything works seamlessly within its self, the transition from customer to the dairy, then from quote to invoice is nothing but smooth.
The support team behind the scenes always go out of their way to help, even if it means working out of hours.

Inconvénients

It is very hard to find something to dislike about the software. These are more points of what features I would like to see in the future:
The ability to create gas safety certificates (which is soon to come)
To also be able to view my personal diary with business.
More integrations with third-party apps such as free agent and todoist.

Avantages

The interface is easy to understand, the software is efficient and very user friendly.

Customer service is superb.

Inconvénients

The fact that you can't write a message with a payment receipt; the fact that the Project Timeline doesn't keep a record of the message you send with an invoice/quote

Avantages

easiness to use,customer service always ready to help,

Inconvénients

search engine doesn't work properly could make something very simply into time consuming,

Avantages

The ease of use a s probably the best feature.

Inconvénients

The glitches that occur from time to time.

Avantages

Really like the automatic reminders. It has brought me a lot of work because I forget to contact customers when I'm busy and they end up contacting me because of the automatic reminders

Inconvénients

It would be great if it linked to quickbooks.

Avantages

It can safe lots of time and searching past prices/ materials is excellent.
Saves with posting invoices and also alerts you when your customer has opened the invoice etc.

Inconvénients

It can be glitchy ,which randomly closes the project your working on so you have to restart sometimes.
You get the odd day where it won’t work for hours which is frustrating.
I had a short spell of my invoices being classified spam to clients, but the online chat operators are very responsive.

Avantages

The Layout of the screens and ease of use
Integrated solutions without needing to sync with other programs

Inconvénients

Lack of a bank register to track all income & expenses in one place, Unable to upload pdf files to projects (been told is coming soon though)

Avantages

The soft ware was easy to navigate unlike others

Inconvénients

Respond time is slow due to support being in a different time zone

Avantages

How easy the software is to use.
The support offered

Inconvénients

The price as it’s expensive and not that affordable

Avantages

Being able to use off line, Support from staff, ease of use.

Inconvénients

Sometimes having to log in after a days of none use ( can never remember passwords )
odd crashes of software after spending time on inputing info.

Avantages

Makes quoting and invoices a breeze. Keep track of payments too.

Inconvénients

Nothing at all. I’m very happy with my experience with it.

Avantages

Powered Now is easy to use both in the office and for the technicians in the field

Inconvénients

There is nothing I dislike. Everything works well and lots of support.

Avantages

The diary and certificate system is very simple to use

Inconvénients

The fact that it doesn’t have it’s own navigation system and I have to use an external one.

Avantages

Very user friendly, and affordable, I like that my team uses it on the road

Inconvénients

Has it's limit for a logistic company like ours

Avantages

Its so simple and easy to use and great support

Inconvénients

I would have like it to be able to chase for payment if not made in time

Avantages

Easy use of app on my phone and on computer

Inconvénients

Don't know how to connect receipts to jobs that I've done, without showing customers at the same time.

Avantages

Practicality, simplicity, functionality and ease of access.

Inconvénients

When the software was updated, we had to open with google chrome opposed to other internet search engines, which we were using previously.

Avantages

Looks professional and easy to navigate through

Inconvénients

I must say I cannot find anything negative to say

Avantages

Easy to use helps Business grow and invoices can be issued on the go

Inconvénients

There is nothing really I can’t complain about