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2 avis sur 598

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Deyan
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 07/04/2023

Extremely versatile CRM and client Portal software

Overall, very functional platform with great value-for-money. There's plenty, even an excess of information about everything. The visual design is not good though. For me, I wanted some CRM with Client portal features, but the client portal functionalities were not versatile enough, and the CRM with marketing features were also subpar to some other softwares, so instead of an all-in-one solution (which we all initially dream of), we ended up using a couple of separate tools that individuall do better what SuiteDash tries to accomplish altogether.

Avantages

There aren't many software companies whose sole purpose is to give you as much value as they can (generally they focus on extracting value for themselves). Suitedash has really tried to get you all the digital tools necessary to run your company at one place for a single, fair price. From CRM, FIle sharing, invoicing to client portals - you instantly get the feeling that they got you covered in more or less every way.

Inconvénients

The downside of trying to get everything done is that you end up with one big mess. The platform seems to have prioritised quantity of features over substance in some cases, as things like ease of use and deployment and quality of interface feel a bit overlooked. The visual design of the platform is really not up to 2023 standards, feels 10 years old and there's just so, so much text everywhere.

Alternatives envisagées 

Gist et HubSpot CRMS'ouvre dans un nouvel onglet

Pourquoi passer à SuiteDash

In the end - I did not. I wanted to replace SuperOkay with SuiteDash, but SuperOkay is cleaner client portal solution, and for the CRM and conversational marketing, there are better solutions too.

Réponse de SuiteDash

Hi Deyan,

Thank you for taking the time to share your feedback on SuiteDash. We appreciate your recognition of our efforts to provide value and a comprehensive set of digital tools at a fair price.

We understand your concerns regarding the platform's interface, ease of use, and visual design. While we strive to offer a wide range of features, we also recognize the importance of usability and aesthetic appeal. Your feedback is valuable to us as we continue to improve and refine our platform.

We're sorry to hear that SuiteDash did not fully meet your needs as an all-in-one solution. We understand that different businesses have unique requirements, and there may be alternative solutions that better suit your specific needs for CRM, client portals, and conversational marketing.

Thank you for considering SuiteDash. We will continue to work on enhancing the user experience and addressing the areas you mentioned.

Your friends at SuiteDash

Répondu le 12/05/2023
Bogdan
Bogdan Afficher plus d'informations
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/07/2020

I liked its simplicity

We used it when streamlining a couple of projects for e-learning. I am not yet an expert at it, but it is easy to get working with it.

Avantages

Lately I am looking for simplicity, and ease to start using a solution. SuiteDash offers that.

Inconvénients

I still need to spend time learning it in order to get the full benefit of it.

Réponse de SuiteDash

Hi Bogdan, and thank you for your feedback! SuiteDash has a lot of features and we recognize that it can be overwhelming to get started. That's why we are now focusing on our "Simple Start Series" on our Youtube channel. You can join us here: https://www.youtube.com/c/Suitedash/

Répondu le 08/09/2020
2 avis sur 2

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