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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Impressed and pleased with Toucan Tech for our school alumni online portal and database
Really fantastic - great database, online portal and brilliant customer service.
Avantages
I have used a number of member databases with online portals in my time in alumni relations and by a long stretch, Toucan Tech is the most intuitive and easy to use. It looks lovely with all the different colours and is clear and not overly complicated. If you can't figure something out initially , there is a brilliant list of resources on their support website. When we have had the odd further complication, the support team have worked through the problem with us on the phone until it is solved. The system really allows the administrator to feel like they have both ownership of and a brilliant overview of their data. Our alumni seem to find the online portal and interactive features easy to use and appealing aesthetically. When we have fedback to the support team that we would like a certain feature included, they have responded positively and actioned this when they can.
Inconvénients
There honestly isn't much to criticise! Small gripes are currently the list of member records does not come up with the most recenty viewed first, which I have found a useful feature in previous systems for instance if you working through a load of data entry. When you are embedding a video in a news article, you have to have a static image at the top of the page (and the video link beneath) whereas due to social media and Youtube users now expect to be able to click on the image and go straight into a video playing. That's about it!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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ToucanTech Implementation
Highly favourable. Recommend.
Avantages
Great team, helpful; local support; combined CRM and email platform; customisable to suit different needs.
Inconvénients
There is something of a knowledge curve because the system is so deeply versatile. However, great customer support and training enabled the transition to occur smoothly.
Catégories connexes
- Logiciels de CRM pour ONG
- Logiciels de gestion des données
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- Systèmes de gestion de contenu
- Logiciels de communication pour étudiants
- Logiciels événementiel
- Logiciels de messagerie
- Logiciels de gestion des dons
- Logiciels de gestion des anciens élèves
- Logiciels de collecte de fonds
