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- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant pendant l'essai gratuit
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Very functional app with great and useful options.
Avantages
It is a very functional app with great and useful options to share and manage all the information you can get from surveys.
Inconvénients
A bit difficult to start and get used to but once you know it is a great app.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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benefit of 123FormBuilder is its flexibility
Overall, the user-friendly interface, extensive customization options, and integrations with third-party tools are some of the features that make 123FormBuilder a popular choice for creating forms and surveys.
Avantages
It supports a wide range of form fields, including file uploads, electronic signatures, and payment processing, which makes it a great choice for businesses of all sizes.
Inconvénients
Difficulties in integrating it with specific tools.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Easiest to use form builder software out there
I used the software to hire staff for our nonprofit. All the applicants who used the forms said they were easy to access and complete.
Avantages
The software was very easy to use. To build forms all you needed to do was drag and drop elements (multiple choice, choice matrix, short answer fill in) into the document. What was really helpful, which no other software on the market does, is the fact that you could fit up to two column's worth of questions, side by side, in the same document. This allowed you to keep forms short as all of the space was used efficiently. Most other form builders force you to create one big, long column of questions that stretches across multiple pages.
Inconvénients
What I liked least was the fact that the software was missing the ability to export forms to PDF or Word. The only way that I was able to share the form with users is with a URL. This is an issue for me because in my line of work I work with clients who do not have reliable internet and yet still need to fill out the forms I send them. With an exportable Word or PDF version of my form, they could do this.
Réponse de 123FormBuilder
Hi, David!
First of all, thank you so much for reviewing us! We appreciate any feedback that helps us constantly improve our product!
We appreciate you checking in to see what features we have available.
At this time, we do not offer the possibility to export data into Word documents, but it can be exported to Excel.
Moreover, there is a workaround to get the PDF file with all your form's data. Please read this article to see how to export your entries to PDF (last section): https://www.123formbuilder.com/docs/can-i-save-reports-as-pdf-files-from-online-forms/
Thank you again for your review and we wish you the very best as your business grows,
The 123FormBuilder Team
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Just a TERRIBLE product - borderline dishonest business
Avantages
Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework. Color schemes which work well with WIX templates
Inconvénients
Where do I start.
1. The WIX plan gives you 100MB of upload data, but no easy way to manage the purging of the data. You have to do it all manually, every day if you get many submissions. There are no mechanisms for auto purging data... and your account gets restricted, form submissions are held hostage
2. We regularly receive payment failed notifications, when ALL our payments have gone through just fine
3. They just want you to upgrade to their much more expensive plan, and they do everything they can to mislead you to purchase
4. their support is mostly unavailable in real-time and unhelpful/unfriendly
5. wonky interface: discrepancies between what settings they say are active and what appears in our account/form settings
5. Overall a terrible experience and we're actively looking for an alternative at this point
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Simple form with many functions!
Avantages
I was hesitant to use any form that I needed to pay for, but this actually has become a go-to form builder for many of my projects. From obtaining leads, to registration and accepting payments, 123FormBuilder does it all at a decent price. It also helps that the forms look nice on any website page it's embedded in.
Inconvénients
I do think some of the limitations vs cost could be adjusted, but if you are collecting money from your endeavors and using the freemium version, you should be okay.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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123 Form Builder Review
Good
Avantages
The ability to change the form fields as required . Instant viewable changes. Different forms for promotions . Ease of use for client . Easy to read for customers. Instant reporting of receipt of form completed by customer.
Inconvénients
Sometimes the contact form disappeared off the website and had to review.
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Great product for an interactive website
Avantages
Pretty much everything is customizable, which helps us implement the product into our website to gather leads in a streamlined way.
Inconvénients
I'd have to say the cost is a pretty significant factor. The subscription is plan-based, so different plans have different features. If you need only one particular feature, you're forced to buy the plan that has that and a whole lot more you'd probably never use. I personally don't like having to pay for things I'm not ever going to use. It would be nice to be able to customize your plan so that you're only paying for what you need.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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123FormBuilder - Feedback
Basically described in the Pros section, ease of use and reuse of a master form. The ability to drop the link into an html, create reports, real-time notification of registrations, customize the "from" in the notification responses, and appear to be your client on their behalf.
Avantages
I was in a hurry to find a solution for a client of mine - A form for their guests to register for an event where I could produce registration reports for the client and monitor registrations. I also needed access to the form to be a link that could be dropped into an HTML invitation. I found 123FormBuilder for the first project, and have not searched for another option 15 projects later.
I admit that I need to take time to perfect my template by learning about all options 123FormBuilder has, because I know there is room for improvement with the look and feel the client sees when they click "register here."
I would suggest taking the time to build that first one, then it's so easy to duplicate and modify for future use.
Inconvénients
The support icon that is always in the corner while I'm trying to design a form.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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This form builder is best for designs and events
Avantages
Build forms for wide range of use cases without coding with best designs and special for events.
Inconvénients
Somehow pricing for entries is a bit expensive
Alternatives envisagées
Typeform- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Extremely useful and diverse
Avantages
I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically.
Inconvénients
Personally I would like to see a few more integrations including Quickbooks.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Great App with a few bugs they need to fix
Avantages
Ease of use of the forms along with the variety of options and customization.
Inconvénients
Has some bugs that have taken the developers more than a month now to try to fix.
- Secteur d'activité : Matières plastiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Good product
Avantages
The forms are easy to us and work very well. They are well laid out also and easy to us
Inconvénients
I would need the form to be translated in multiple languages
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
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Basic builder that gets the job done.
Avantages
The best thing about 123FormBuilder is its ease of use. You can get started in seconds and have a form that's ready to use. It's easily integrated with Wix and looks great on desktop and mobile.
Inconvénients
There's a 5-form limit that you can create on the site under their free plan. The aesthetic of the forms also could be improved.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
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123FormBuilder - Not as good as some of the alternatives
Avantages
I like the fact that the basic version of the service is free, allowing for it to be tried out and assessed at no charge.
Inconvénients
I didn't like the fact that when the form submissions come in, they are in plain text in email, and so are not really very secure.

- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
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Beware Of Hidden Charges
I accessed this via WIX website builder. The app itself worked ok. I upgraded to the paid version to unlock most of the features which was advertised at an additional $4 per month, however this did not unlock most features. If I wanted more than four forms and I had to pay an additional $25 per month. The cost of my webstie builder is only $15 per month so how they think they can justify $25 for a form is beyond me.
Avantages
It works and was easy to set up.
Inconvénients
WAY too expensive and customer support very slow.
- Secteur d'activité : Édition
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant pendant l'essai gratuit
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It’s not mobile friendly
This application requires effort to build forms. For those on a tight schedule, it’s time consuming. They might want to think about integrating an AI tool to generate surveys.
Avantages
It provides options to build different types of forms.
Inconvénients
This application should be used on a computer to fully access all features. The layout is not mobile friendly.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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muy fácil de usar
Avantages
una interfaz muy sencilla y versátil para crear formularios y encuestas para recabar datos sin complicaciones.
Inconvénients
integrar los pagos en los formularios obliga a coger un plan demasiado costoso.
Alternatives envisagées
Typeform- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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123 FORMBUILDER is really 123!
Avantages
i love the convenience and the ease of use
Inconvénients
i feel like it can be somewhat modernized.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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Arkon-123FormBuilder
Em geral, o 123FormBuilder é uma ferramenta útil e fácil de usar para a criação de formulários e pesquisas online.
Avantages
O que mais aprecio e a flexibilidade e a escalabilidade da plataforma, que pode ser usada para criar formulários simples ou complexos para empresas de todos os tamanhos e setores, Além disso, o 123FormBuilder contem um excelente suporte ao cliente e recursos de segurança avançados.
Inconvénients
A interface do usuário e um pouco confusa e desorganizada, tive dificuldades no inicio ate me acostumar a usar a plataforma, poderia deixa mais intuitiva.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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More than a form platform
Overall it is a reliable and easy-to-use service.Change is progressive without major changes often, making adoption and adaptation easy.I can see that many new features are added, but it's not in your face.
Avantages
The API support for popular web tools works well.Testing before release to live is straightforward, with instant form duplication and publication.Embedded code works well in basic iframes and loads quickly.Token-based security for API integration is robust; I don't remember having an issue on that side of the tool.I like the price; you can do a lot on the basic bundle.Help pages are beneficial and well-written.A low incident rate over the years, maybe twice a year, is acceptable for us.Non-technical staff find it easy to build forms, with the much better options list and visual tweaking than the basic Microsoft Forms tool.
Inconvénients
Support is only via chat/email, which is a big waste of time when you need to discuss complex issues.I know that the support is Romanian-based, but don't they speak English in Romania?Slow to fix problems with a slow escalation process; you can never speak beyond the first support tier, which is frustrating. The inability to back up API configuration is a strong business risk, considering how complex some API mapping can be.
Alternatives envisagées
SurveyMonkeyPourquoi passer à 123FormBuilder
The interface and easy user experience.Stable API support out-of-the-box.SMTP support and authentication.
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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An easiest form builder with modifiable attributes"
Avantages
"123FormBuilder" - The easiest way to create a form with your own design. It has available various elements to customize the form fields. I'm using this tool for my WIX website that helps me to connect customer services. Perfect!
Inconvénients
There are no severe issues, but it would be beneficial to update by counting the most recent features.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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I can’t live without 123FormBuilder
Avantages
This software is a must-have for my business. It offers everything I need as it offers over 2000 template forms and has comprehensive form solutions. Integrates well with numerous software programs.
Inconvénients
Forms sometimes freeze when integrated into Wix websites.
- Secteur d'activité : Art
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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After over 4 years of daily use, they held my data "hostage" when I tried to downgrade
After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!
Avantages
Only workable on upgraded paid services.
Inconvénients
Even with the upgraded paid plan, it is very tedious to customize each new form even though they are duplicated. I was creating new sign up forms (duplicates of past week's form) every 1-2 weeks throughout the year, and had to customize every detail on the notification emails and thank you messages every single time.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields.
Customer service is terrible!!!
Réponse de 123FormBuilder
Hello Tanzina,
Thank you for your feedback - we always appreciate it, whether good or bad, and it is one of the main promoters for improvement in terms of product and customer care experience.
We are very sorry to hear about your inconvenience and we want you to know we do empathize with you and we do care about your situation. The safety of your data and your satisfaction are of real concern to us.
We have looked into our interaction with our Customer Care Representative and we want you to know that she will follow up with you on an email she sent you yesterday. She will continue to communicate with you on this matter in order to ensure that this issue is resolved as soon as possible.
Thank you again,
123FormBuilder Team

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Amazing tool
123FormBuilder is an excellent choice for quickly and easily creating forms and surveys.
Avantages
Creating forms and surveys is a breeze with 123FormBuilder's drag-and-drop capabilities. Themes, fonts, and colors can be customized to give the forms a unique look and feel. Integration with third-party applications such as Zapier, MailChimp, and Google Drive is available, and the forms are also optimized for mobile devices. Additionally, 123FormBuilder offers powerful features like surveys, payment processing, file uploads, and more, all at an affordable price.
Inconvénients
I am very satisfied with the form we have been using; it provides more options than other forms, so we chose to switch to this form solution.
Alternatives envisagées
TypeformLogiciel antérieur
Typeform
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Best online electronic form builder tool available in the market
My overall experience with 123FormBuilder is great. It's the perfect tool for a form-building solution in the market. I can easily recommend this tool to anyone.
Avantages
This form builder tool is very easy to use and offers a very quick form building solution. Pricing is also good, provides a great User Interface, and is easy to understand the analytics dashboard. It provides some predesigned form templates that can be used for instant form building, Analytics dashboard is awesome. It also has multiple user support and also offers some great integration with other software tools like - Wix, Wordpress, Paypal, and many more. Online electronic form building is pretty easy and great with this tool.
Inconvénients
I'll say nothing is there of which I should be thinking there's a con in this tool. It offers great results. I love the analytics feature and a fully customizable form-building solution. Best out there in the market.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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No Response from Support
Works great until it doesn't. Then you are on your own.
Avantages
I love the ease in which this integrates with Wix.
Inconvénients
None of the 20 forms I have will redirect to payment. They all stopped working at the exact same time. I have contacted support for 7 weeks and keep being told that someone will email me with a response or that engineering is working on the issue or that they will get in touch with someone from Customer Service to get back to me. No resolution. Customer service emails to say they will email when there is a fix. I'm so completely frustrated that as a Pro member there is no response to help requests.
Réponse de 123FormBuilder
Hi, Janice!
We are truly sorry for your unpleasant experience and we completely understand how you feel about the delay in solving the issue during that time. While we don't provide an ETA on bug reports, please rest assured that our development time will always resolve issues as quickly as possible. Unfortunately, some technical problems take longer to be investigated, especially since the issue was with a third-party connection, and as much as we would prioritize them, we do not have always all the needed resources. We noticed that your problem was solved right after you left this review and we got feedback from you that all your forms were working again. We are very glad to hear that.
We hope that you are enjoying our product now maybe you will consider changing your review in the future.
If you have any further questions, let contact us anytime via email or live chat for a faster response.
Our best wishes to you!
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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TERRIBLE EXPERIENCE: Read before you purchase
Avantages
Visually (only) looks good on wix, other than that there are no pros that you can't find on other sites that will work seamlessly.
Inconvénients
I never write reviews but I had such a terrible experience using this app, from usability to customer service that I wanted to save others time and aggravation. I used this app via Wix with the platinum paid version for ticket purchasing for an event.
The setup was a bit complicated to create purchase items but I was able to have someone assist from the customer service to set it up for me via talking to them on chat and email (there is NO ONE to call for customer service even with a platinum plan)
When they assisted they didn't explain HOW to do it, they just did it for me which may seem like a good thing at first but then when you run into a problem you don't know how to fix it; highly in recommended.
Once users started purchasing items a myriad of other issues came up; payments showed up in the reports as not paid when indeed the money went through, the form wouldn't take them to the payment page and the reports do not update in real time; you have to manually refresh it, and that along with any other changes must be done on a computer as it's not at all mobile compatible.
When I went back and forth with customer service on these items and the last was not resolved I ultimately asked for a refund; they processed the refund without warning and deleted all my 500 user entries!
If any of the above matter to you for your needs, do not get this app! I am now using formstack and haven't had a single one of these issues for exactly the same price!
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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If only the developers were as good as the support staff
Avantages
I have a Premium account and I have always received better than average support. Because they use instant chat, you can ask a quick question and they will help you out - no robots. The features I like are the ones mentioned in their product. I have used all of them. Including chaining forms, subdomain ssl certificate, SMTP mail, translation, etc. It is for these reasons that I think this product is very unique. Creating forms is dead simple, updating, moving fields around, is very easy. It even has themes and ways to customize CSS and add Javascript. I did not try the payments though.
Inconvénients
I have found many glitches with the app. It is too bad that their developers are not fixing any of them. Below is a quick list that I have shared with them multiple times. All I get in their replies is apologies.
- Repeatable components are still in BETA mode after nine months and counting. I don't know what product out there would have something in BETA for this long, so that is your first clue.
- Long text & mobile numbers should transfer from one form to the next. When chaining form, long-text and mobile numbers are impossible to transfer correctly. Again, why?
- Allow for computed text in the form so we can concatenate fields. There is no easy way to get this done and therefore you can't perform basic things like validating text, or transforming it.
- Masking numbers to indicate 000's. What is easier to read: 100000000 or 100,000,000? There is nothing you can do but to ask your users to be careful entering amounts.
- Individual attachments should not be zip when the forms are saved in Draft users re-open the form.
- Add a field that indicates what language was used when the form was submitted.
- Allow to undo, audit history of changes, logging of emails sent, etc. As it is, every change is automatically put in production. The ‘Publish’ does not mean ‘Save’.
Hopefully, they get to resolve these issues soon.

- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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123FormBuilder
123FormBuilder has been a great experience. The user interface is simple and intuitive, and the features are comprehensive. I was able to quickly create forms and surveys with ease, and the customization options allowed me to tailor the forms to my needs.
Avantages
I'm very satisfied with 123FormBuilder due to its user-friendly nature. It enables me to easily create forms and surveys from scratch or customize the existing templates. The drag-and-drop feature makes it straightforward to modify form fields and add media, and I am able to finish the process within a few minutes. Additionally, 123FormBuilder automatically optimizes the forms for mobile devices and lets me embed them into my website. All the collected data is stored securely and can be exported in various formats.
Inconvénients
One of the least liked features of 123FormBuilder is that it can be relatively expensive compared to some of the other form-building platforms.

- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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123FormBuilder Overall Is Great
Avantages
I like the many variety of designs that are offered with this software. It's easy to create forms, surveys, and the like. This software additionally has a lot of great templates.
Inconvénients
I don't like that the fact that with all the great designs you have to pay the upgraded price; some of these should be made available. Although it's easy to create surveys, forms, etc., I've found another software that's easier.

- Secteur d'activité : Recherche
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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123FormBuilder Review
Overall, 123FormBuilder is a great tool for creating forms and surveys that can be used to collect valuable data.
Avantages
It's really easy to create forms, surveys, and polls without having to write any code. I also like how you can customize and style your forms to fit any brand. Plus, you can easily embed forms on your website or share them via social media, email, and even text messages. 123FormBuilder also makes it easy to track responses and analyze the data.
Inconvénients
I highly recommend this; I have nothing negative to say.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Stay Away! They don't fix their own programming issues
We have used CaptainForms (owned by 123FormBuilder) for many years until suddenly they have stopped supporting their programming errors within their own plugin. Without warning they have deprecated their product. For any companies which are heavily reliant on forms be forewarned your countless hours in designing and implementing forms will be short lived as 123FormBuilder doesn't support their own products.
Avantages
Use to be good, how doesn't function and they don't support their own software development.
Inconvénients
They don't support their own software and refuse to fix their own programming errors within their software and applications.

- Secteur d'activité : Philanthropie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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They money grab by offering a lifetime deal and then making the free plan better 4 months later
They're liars and thieves. This was a planned money grab.
Avantages
Nothing, they're a scam. 0/10 would not recommend.
Inconvénients
Let's talk about 123FormBuilder's scam of a lifetime deal from only 4 months ago. It was to their "gold" plan. Let's compare the gold plan they asked us to buy to their new free plan.
Lifetime deal plan
- 500 MB of storage
- 3 rule maximum
- No webhooks
New free plan since the lifetime deal
- 10 GB of storage
- Unlimited rules
- Unlimited webhooks
When I asked them to honor updates included they responded by saying that they were honoring updates of the gold plan - which they no longer sell.
Réponse de 123FormBuilder
Hi Patrick,
We understand your frustration with the new price plans, so please allow us to say this.
When you have purchased your current price plan, you have bought from us the features listed at that time. Your account has all the features promised back then, right?
Our price plans changed for new users signing up starting February the 1st 2021. We also ensured we maintain and provide all the features on price plans purchased before February the 1st 2021.
We would also like to point out the differences on both pricing versions you mentioned.
? The Gold plan allows 5000 submissions per month and 20 forms while the actual Free plan allows only 20 submissions per month and 3 forms.
? The Lifetime Gold price plan allows for approval & submission export - both features not included in the free actual plan.
Also, you can switch whenever you want to a new price plan, as shown here https://www.123formbuilder.com/signup.html#compare.
Thank you!

- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Extraordinary Software
I have had a really positive experience with 123FormBuilder. It has been extremely easy to use and very intuitive. I have been able to create forms quickly and easily, and the customer service team has been great in helping me out if I have had any questions.
Avantages
123FormBuilder is an intuitive drag-and-drop editor that enables users to easily construct forms to their specifications. The design is simple and requires no coding experience, and the option to personalize forms with themes, fonts, and colors is available. Moreover, 123FormBuilder offers powerful features such as integrations with other platforms, payment processing, and analytics. All of these features make it a reliable and versatile tool for constructing forms and surveys. In addition, 123FormBuilder offers great customer service and support, meaning any queries and issues will be dealt with promptly.
Inconvénients
There is nothing to dislike about 123FormBuilder
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Simple, easy, effective and professional.
I love 123 FormBuilder. It is easy to operate also has a professional presentation. It was essential for me to have a system for registration on the class I offer and to collect feedback from my clientes. I am small business owner and was doing many thing on my own and 123 FormBuilder made my life easier. At the very beginning even the free version was serving me very well covering all my need at that stage of my growth. The simplicity and the professional presentation of 123 FormBuilder made my very beginning possible, actually not just the beginning but the growth possible as well.
Avantages
I love how simple, easy and effective the 123 FormBuilder is. I could create a very professional surveys, online registration and feedback forms for my clients which has helping me to improve my services. Once I create the form I could send the link straight to my client or connect the link to my website page.
The software is very intuitive and even if you have no experience with technology you can create professional forms for your clients with no problems.
It also has verification before the cliente send the form to ensure that your form are filled by people not robot. Which make it very professional and safe.
Inconvénients
I am very satisfied with 123 FormBuilder. I have no problem with this software until now, it has covering all needs of my small business - regards to my forms - pretty well.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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Best Form Builder for Simplicity
123FormBuilder is at the top of my list of form builders when I receive a new client. If the client does not have complex programs and only needs simple form(s) for a website such as contact, subscribe, simple order, etc- it is perfect.
Avantages
Very user friendly, quick set-up, design customization
Inconvénients
Not for high-level form building- Usually will not use if my client has Pipedrive or needs more complex forms/HIPPA
- Secteur d'activité : Assurance
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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1, 2, 3 formulier gebouwd!
Kies er niet voor om zelf formulier te laten bouwen, maar gebruik een no-code/low-code oplossing om je formulieren te ontwikkelen. Hierdoor implementeer je sneller formulieren en kost het je minder geld. De tool is ook geschikt voor corporates. Onze Legal, Compliance en Security afdeling hebben de tool goedgekeurd.
Avantages
In 123Formbuilder bouw je in een handomdraai een formulier en implementeer je die. Je hebt heel veel mogelijkheden. Zo kun je bijvoorbeeld op de achtergrond een berekening laten uitvoeren met de output.
Inconvénients
Af en toe is er een bug op een formulier, maar het supportteam lost de problemen snel op.
Alternatives envisagées
JotformPourquoi choisir 123FormBuilder
Door alles inhouse te ontwikkelen ben je heel veel geld kwijt en loop je altijd achter op de markt. Om die reden zijn we overgestapt op 123Formbuilder.Pourquoi passer à 123FormBuilder
Jotform werd niet goedgekeurd door onze Legal & Compliance afdeling.- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
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Basic registration App for simple needs
Average middle of the road experience. We moved away from this app for our program application because we needed for functions than what 123FB could offer. However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.
Avantages
Easy to use, integrates with Wix website, very customizable.
Inconvénients
Customer support is lacking. Some features are easy to implement and other are confusing. Payment gateway options are limited. Automation set up is clunky.
Réponse de 123FormBuilder
Hi Beth!
We are sorry to see you go, but grateful for your feedback! Kindly let us know if there is anything we can do to improve your experience.
We'd be delighted to pick up a discussion on what we can do to make 123 Form Builder better, at [email protected] .
The 123FormBuilder Team

- Secteur d'activité : Divertissement
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Love this app!
I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly what is advertised and has recently been upgraded to include some better designs.
Avantages
Forms are designed well and easy to use. I usually receive data by email within seconds of the form being submitted.
Inconvénients
A bit costly for what it does (anyone who knows HTML well enough can probably create a mailto form that does the same thing) but the design is great and it's easy to customize which is why we use it.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Good Product, Slow Service
This is an easy-to-use form builder with payment integration, which is exactly what we needed. However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating. This has rendered us unable to charge late fees, which is costing us money by the day.
Avantages
123 FormBuilder is easy to use and allows near-infinite construction and customization.
Inconvénients
There is a problem with the way the date fields communicate that has left us unable to charge late fees for months-- and we have not received meaningful support on the issue despite numerous emails back and forth with the company.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Excellent Lead Generating Forms
Couldn't be happier. I receive a lot of positive feedback.
Avantages
Over the years I have used the software I might have had one question for support when I first started using it. I accidentally deleted one of my forms and it was recovered immediately. I have many forms with a lot of my eye-catching graphics. The software allows me to generate forms that get results.
Inconvénients
Nothing. It does everything I want it to do. It is exactly what I was looking for.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Amazing tool to get feedback from clients!
As a user, I would totally recommend 123FormBuilder. I use it monthly and it only takes me minutes to set up the form I need.
Avantages
The best feature if offers is its wide range of alternatives when creating a form. You can choose from a variety of designs which fits most of the scenarios you might need.
Inconvénients
As it is an amazing tool with great results and really easy to setup and use, it is also one of the most expensive ones in the market when talking about the enterprise plans. As a user I really enjoy it, but you might want to check out other alternatives if you are in low budget.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Great Customer Support!
We use 123FormBuilder as part of the patient messaging system in our office. It is secure, easy to use, and their customer service is excellent. The only times we have had questions or run into issues, we received help right away, and one of the times, they were even able to add a feature to how we see read and unread messages, which was a very big, pleasant surprise! Their customer support staff are always excellent to work with.
Avantages
Excellent customer support! I received help right away.
Inconvénients
No complaints at this time. The only time I had an issue with logging in, I received help right away.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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123FormBuilder has become a powerful tool for my company!
I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.
Avantages
The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!
Inconvénients
There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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123Forms get the job done
Overall, I've used this solution for multiple small business clients and it has been a mostly adequate solution.
Avantages
This is a very easy to use, easy to set up software that delivers on most of what is required.
Inconvénients
Limited functionality prohibits some more advanced options from being implemented.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Very pleased with product
For a web designer it's very important that my customers' websites have a way for their website viewers to have a way to interact with them. 123FormBuilder makes it easy to set this up on the websites we create.
Avantages
Compared to other form builders I've tried, setting up 123FormBuilder was pretty easy and intuitive. The results have been just what I expected.
Inconvénients
The way the results of form entries display in the emails takes a little getting used to.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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Eenvoudige tool om je online formulieren op te bouwen en voor een goede prijs!
Avantages
De tool is GDPR proof sinds de servers zitten in de EU. 123formbuilder denkt graag met je mee en helpt bij de implementatie van de tool. Ook krijg je genoeg training. De tool is ook om te bouwen naar jouw smaak met zelf gemaakt componenten die je via HTML erin kan zetten. Ook kan je je eigen CSS erin zetten.
Inconvénients
Componenten mogen nog wel wat uitgebreid worden zoals auto fill of ook een landcode aan het telefoonnummer toevoegen.
Alternatives envisagées
JotformPourquoi passer à 123FormBuilder
ivm data servers buiten de EU- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
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123 Form Builder bests most alternatives
Overall this form software has been reliable above all else and gotten the job done for clients who need multiple forms that easily integrate with their web pages.
Avantages
If you consider FormAssembly to be the cadillac of products in this niche, then form builder is a suitable alternative, assuming you don't need to do incredibly fancy stuff (segmentation, logic) with your forms. It can do both but for more complex projects try FormAssembly.
Inconvénients
Some of the advanced features that you have to check off should be active by default. Such as allow respondents to preview / edit submission later on.
Réponse de 123FormBuilder
Hello,
Thank you for your review and for being a loyal customer.
We are happy to hear that you're enjoying our product. Could you please contact us via email or live chat to share with us which advanced features do you want to use? Perhaps we can help you with your complex forms or provide you some workarounds.
We didn't enable the advanced features since some of them are available only on paid plans.
Thank you again for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Best regards,
123FormBuilder Team
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
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123Formbuilder goes far beyond creating traditional forms!
Avantages
123formbuilder has ample options for question type and customization opening the door to meet so many needs such as applications, surveys, reports, etc.
Inconvénients
The pricing for 123formbuilder is not too high, however, the options within the lower cost levels are limited. For example, the lowest tier has a question limit that is pretty low.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
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Easy to Use with Great Reporting Features
123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.
Avantages
I love the ease of use with 123FormBuilder. I have developed several forms for various clients, and they are able to capture data and have it imported directly into MailChimp. Most recently I developed a form for a customer's clients to receive a free book. With 123FormBuilder, setting up the form and tracking responses were easy.
Inconvénients
123FormBuilder is easier to use than in the past. Previously, it was a bit "clunky" getting fields to populate properly. Lately, however, it has become one of my favorite apps, as forms are very easy to populate.