authorize.net

Avantages

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Inconvénients

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Avantages

Competitive rates. Set up was relatively smooth,.

Inconvénients

1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).

Avantages

Super Secure for you and your customers
easy to set up and use
Low fees
Over 25+ year experience in the payment gateway services business

Inconvénients

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Avantages

Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue.

Inconvénients

We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things.

Avantages

The integration was smooth and easy with all the documentation for direct web integration.

Inconvénients

The developer documentation around API was not that detailed. Had to reference other sources on internet.

Avantages

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Inconvénients

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Avantages

It is very easy to implement and has a perfect reporting interface

Inconvénients

The only issue it the pricing which may not favor every user

Avantages

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Inconvénients

I have not found anything I do not like.

Avantages

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Inconvénients

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Avantages

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

Inconvénients

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

Avantages

I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.

Inconvénients

authorize.net has powerful features.
It has been so amazing to use authorize.net.

Avantages

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use.
It has a great customer support team.

Inconvénients

I like the efficiency of authorize.net.
authorize.net has been brilliant.

Avantages

The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.

Inconvénients

No dislikes for authorize.net.
authorize.net is the best.

Avantages

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Inconvénients

I like all the features of authorize.net.
No dislikes for authorize.net.

Avantages

The functionality of authorize.net is efficient.
Its reliability makes it a wonderful tool for payment processing.

Inconvénients

I like all the features of authorize.net.
authorize.net has zero issues.

Avantages

very nice staff, always helpful when I need it.

Inconvénients

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Avantages

Authorize.net is easy to use and understand.

Inconvénients

We have issues with charge backs with authorize.net

Avantages

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Inconvénients

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Avantages

It's easy to use and to integrate with ecommerce solutions

Inconvénients

Not that cheap for micro businesses that deal with micro values

Avantages

Great customer service, helpful on the phone!

Inconvénients

None so far, been a new user recently. No complaints yet

Avantages

reporting is the best features to check daily details of volume.

Inconvénients

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Avantages

When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple.

Inconvénients

Honestly, I find the interface less intuitive, especially for novices.

Avantages

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Inconvénients

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Avantages

The product is easy to use and provides a critical function (online ordering)

Inconvénients

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Avantages

The fees are a fraction of some competitors, but the software works seamlessly

Inconvénients

I can't think of anything I dislike. It really is awesome software.

Alternatives envisagées 

QuickBooks Online

Pourquoi choisir authorize.net 

Pricing

Pourquoi passer à authorize.net

Easier to implement, much lower fees

Avantages

Set up is very easy & integrated with everything we have. Rates are extremely competitive

Inconvénients

I have no cons. I’m amazed at the service.

Avantages

Price, support, API integration, Security settings, customization.

Inconvénients

none. I don't have any cons to report.

Alternatives envisagées 

Stripe

Pourquoi passer à authorize.net

Our company was already using Authorize.net so the users were already trained.

Avantages

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Inconvénients

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Alternatives envisagées 

Square Payments

Avantages

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Inconvénients

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Avantages

Authorize.net al momento è uno dei principali e più versatili metodi di pagamento presenti sul mercato. Sono possibili anche pagamenti ricorrenti, una varietà di pagamenti accettata che copre praticamente tutti i metodi più utilizzati dagli acquirenti. È predisposto per accettare pagamenti in più valute. Eccellente supporto.

Inconvénients

Le tariffe forfettarie per un account commerciante talvolta possono non essere vantaggiose, in base alla quantità di transazioni.

Alternatives envisagées 

Stripe

Pourquoi choisir authorize.net 

Ho riscontrato diverse problematiche con i pagamenti su paypal, come il blocco dei fondi ingiustificato, richieste di rimborso senza alcuna motivazione, ecc...

Logiciel antérieur 

PayPal

Pourquoi passer à authorize.net

La possibilità di integrare authorize.net facilmente nel proprio sito e soprattutto per il supporto che in questi casi può giocare un ruolo fondamentale in caso di problematiche col pagamento. Per evitare anche recensioni negative per una brutta esperienza nel pagamento da parte del cliente.

Avantages

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Inconvénients

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Avantages

Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful.
Also the reporting is easy and comprehensive.

Inconvénients

The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.

Avantages

It was very easy to set up recurring payments and sync with my webmaster.

Inconvénients

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Alternatives envisagées 

QuickBooks Online

Pourquoi passer à authorize.net

I moved to QuickBooks.

Avantages

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Inconvénients

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Avantages

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Inconvénients

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Avantages

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Inconvénients

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Avantages

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Inconvénients

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Avantages

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Inconvénients

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Avantages

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

Inconvénients

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

Avantages

I liked that I had a lot of options when it came to reporting.

Inconvénients

The cost was getting to be a little prohibitive.

Avantages

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Inconvénients

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Avantages

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Inconvénients

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Avantages

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Inconvénients

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Avantages

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Inconvénients

Honestly, nothing. I've been using it for over 11 years with ease.

Avantages

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Inconvénients

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Avantages

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Inconvénients

Nothing. We have been very pleased with this software.

Avantages

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Inconvénients

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.

Avantages

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Inconvénients

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Alternatives envisagées 

Stripe

Pourquoi passer à authorize.net

Ease of setup with our software and employees familiarity of Authorize.

Avantages

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Inconvénients

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Avantages

Easy for clients to use and for us as the team to use.

Inconvénients

Have to have a second place to login vs it being integrated into our system. Just preference though.