Bookinglayer

Our experience with Bookinglayer

We have had exceptional service from start to finish (and ongoing!) with Bookinglayer. The team could not be more helpful and what we are currently loving about them is that they are continually developing their software, so anything we feel we need to work differently for our unique market - a quick chat and they look at ways to find solutions. I have worked with many booking management packages over the years, but in a new role as Business Development manager for a Retreat business in Ibiza, I put Bookinglayer to the test. My product and packages are not the easiest to decipher, or formulate, but the team at Bookinglayer made it beautifully simple and massively effective. I highly recommend you invest in the set-up package they offer. We had Daniel - one of their 'Support Heros' to come and stay with us on site, and the way he grasped our business model and made it work for us within the programme was exemplary. So much so that I have other friends in other rental / reservation businesses on the island of Ibiza that now want to go with Bookinglayer. Don't buy some 'off the shelf' reservation package with minimal after-care or post purchase support. These guys are great, and I am so happy I have used them (and am continuing to use them) for their after-care service and excellent online 'Knowledge Base' to move my business forward in such a stress-free and friendly way. No hesitation in singing their praises so highly!!!

Review of Booking Layer

Throughout the set up of Booking layer to the operation of the system we have had a very good, positive and supportive experience. The team are very friendly and available to answer our questions in a timely manner. We have had a very positive experience since moving to booking layer.

Great bookingsystem for our surfcamp!

Every employee can login and check the guest details, payments and calendar. Saves work as you don't have to check payments or send reminders or extra information, as this is al system generated.

We re happy to work with Bookinglayer with personalized follow up and continuous improvements!

Thumbs UP!

Bookinglayer has given us the opportunity to become more professional and by making bookings so easy for guests and for ourselves. We get more joy in doing bookings and administration and save a lot of time. Very grateful with customer service as well! Can highly recommend!

Very efficient and user friendly booking system

As a surfcamp manager I needed an efficient booking system without having to design it myself as it would have been a costly and time consuming process. I found bookinglayer through colleagues who recommended me trying it. I was very positively surprised when Tim took me through the tool as I discovered it featured pretty much all I needed. I decided to suscribe for the supertubos formulae which perfectly fits the needs of a surfcamp of our size (7 rooms - total capacity 17 pax). The tool is very well designed and user friendly. The setting up was relatively quick, and Tim and Alycia have been very helpful to finalise the process. The booking plateform is working smoothly and clients seem to appreciate this feature on our website.
Our backoffice has clearly become more efficient as all the information on bookings is clear, centralized, ans safe, as well as client information. Mails and automatic replies is also a good manner to save precious time. I strongly recommend bookinglayer for businesses who need a well adapted booking plateform, taylor made to their needs, easy to use day to day, staff and client friendly, and which provided value for money. The quality of service during implementation is also remarkable.

Easy to use and lot of features

It gives us a very clear overview of our guests, their bookings and daily tasks to organise transfers, payments etc. The customer service is quick and helpful. Also the developers keep improving and tweaking the system to make it better.
We are happy with the system, using it now for 1,5 year and will continue using it.

We would highly recommend booking layer for any Surf camps

This software has probably the easiest back office to understand and work on. It’s really simple, super helpful and anyone can take over In few minutes.

Most important thing the front office is clear for our customers.

Freetime and no stress Thanks to Bookinglayer

I work with Bookinglayer since the beginning and love it. The new version is even better and makes your life and organisation of your camp easy, easy, easy. They are a bunch of helpful open minded people who work quick and detailed. Always open to help and to think with you.

Bookinglayer - just what I've been looking for

I have been looking for an affordable management system for a while now. I own a kitesurf school and guesthouse so when - the owner - got in touch with me to say that their software is designed for surf school with accommodation I had to have a look at it! I used a different system last year but that was just for booking the kitesurf element and they couldn't help me with the accommodation so it wasn't so useful to me (and it was more expensive).
My reason for paying to have such a system is that having the whole booking process and payment system automated, (including email templates going out to clients at certain times before and after their trip) will leave me (as a one man band) with more time to do ALL the other things that are involved with running my business.
The staff are extremely helpful and knowledgeable about their product. It feels like a small-ish company whereby they are more than happy to help with ANY stupid question (and I have asked a whole stack) or problem. I can't speak highly enough of owner and also Customer support representative (Support Legend).
I have evrything set up and live now, and am really excited about using Bookinglayer to it's full potential.

Constantly improving

this software saves me time on the computer. issues are resolved by the team at booking layer quickly

Awesome booking system

Tim (owner) is a legend. Since 4 years he is been building this state of the art booking software for our surfcamps. It's a big USP for our business so if you are a competitor please don't use :)

Best booking system to operate a surf business

Booking made Bodacious

Our old system was dated and not effective for our logistically needs and specialist surfing and yoga services. Booking layer enabled us to strategically create efficiency coupled with ease of use. Tim and the team have been first rate and fast in assisting me with any minor issues in the initial use of the system.

We use bookinglayer to manage all the bookings of our camp. Is easy to use and a time saver!

Bookinglayer Review

Best booking software for tour operators

Great Service, budding company, young developers !

From the first moment I've been happy with their customer support, it's easy to contact them!

Streamlined Booking

Excellent software that solves most of problems and it has made a huge difference to how we operate.

A great booking system

Booking Layer saved us a lot of time last year, we're really happy with it. Tim was always available and we look forward to seeing the programme develop, and will be continuing to use it for years to come.

Good stuff

Great product and people

We had some issues at the beginning due to a beta phase of their new system - but each of the team worked so hard to iron out glitches & worked with great speed to fix issues.
The support team are helpful and patient and clear.
What I found helpful was that some of the team are based where I live, so I could go and speak face to face which was important for me & why I initially went with their product -
I had been looking for a pms system and they where in the right place at the right time.
Also this product is tailor made for my type of hostel and they understand the needs of a surf house.
They are open to ideas and are working on flexible fluid solutions & im looking forward to carrying on working with booking layer.
I think that they are intuitive, flexible and forward thinking company and looking forward to the new features & super happy that I choose booking layer !

Great software and excellent customer support have us excited to be partnering with Bookinglaye...

We have been a client of Bookinglayer for the past few months and love the platform.

only three months so far ....

Great coverage of all options we need in a booking engine

Top Booking-Software

easy booking system for my vans, less work everyday & a top overview on each booking requests and clients

Excellent support

We've been using Bookinglayer now for 2 months as our back office to book in our team trips. The setup went smooth and they provided guidance via Skype. As the software just came out of a beta phase some modules were not super easy to use but they have been improved over the last few weeks. It seems to be our system for the long run.

Very easy to use and very intuitive! Great GUI in Front- and Backend!

The increased amount of bookings. Better time management, better financial overview, less handwritten Emails, better customer feedback!

Great Support, easy to manage

Software built for surfers

Booking Layer has been ideal for our surf schools, it's great to finally have a system designed for a surf business, by a surfer who understands the practical and business requirements for a surf school / camp booking system. I've rated 4*s this year, but after having our first season review using 'Booking Layer 1' with Tim, I'm sure I will be rating 5* when using 'Booking Layer 2' for our second season kicking off in March 2017! Tim is very helpful and fast to respond if any questions. By getting more businesses on BL, we should be able to streamline a lot of the clunky old systems we all still use!

Easy to use, great overview

What I really like about the Bookinglayer 2.0 is the great overview you have. Per day you have a clear overview of how many people booked what. For us that is great as we have our own guests and people we pick up which only enjoy our activities. Both for us as users and for our guests the bookingsystem is easy to use, the guests have a great overview of what they book and how much the individual parts cost. What I maybe like best is the great service the guys of Bookinglayer offer us. You can always reach them and they really take the time to answer our questions.

I use the tool on a daily basis as an admin. The tool is super flexible easy to manage .

Best Booking Engine

Great ideas, but very clunky and buggy

Awesome and easy System

We have been using Bookinglayer for several years now and we couldn't be happier with it. With this system is pretty easy to set up your packages and in general pretty easy to use. If you need need changement or modification on your products/system, the Team is always available and always trying to help create the perfect booking system for you or try to find solutions for it. For sure very recommendable!!

Bookinglayer saves me so much time...

I really have to think hard to recall my business life without Bookinglayer.. It's so normal now, but the amount of time I safe on administration, customer contact and tracking my targets is enormous. And the mental peace I have now because I know for sure that everything is in order (payments, confirmation mails, customer information/preferences), ensures a lot of positive energy.

Easy to use, great support and does the job!

I've been using Bookinglayer for the last month and it's our first time using a PMS. We found it very easy to start using straight away and found the customer support and documentation very helpful.
Bookinglayer developers are continually working on improving the software and adding features. We're excited about growing our business with Bookinglayer.

Bookinglayer & Girlzactive

Happy we got this system added to our website. Stuff finally goes automatic, the system takes care of everything. Only little thing is that the system is pretty young, so some things aren't completely up and running of finished yet, but no worries, the support is amazing and they always work on a solution! Definitely will keep using this!

Very good customer service, always happy to help and accommodate requests.

Great system and super responsive support

We are using Booking layer for our retreat business and the set up and support has been exceptional. All our questions have been answered in a professional and timely manner and the system is easy to use and intuitive.

Next level booking management

Very Intuitive software that helps you organize and deal easily with any type of bookings, activities, packages your business can offer.
Very good and responsive customer support service.

great software for surfcamps!

this is a good software program which helps you to organize your surfcamp. To send the bills, get the money in your account, and get the bookings in a nice list. it helps a lot!

Great sofware for surfcamps

It is really well done and practical software for surfcamps like mine. You can save time and resources with just some clicks in so many aspects of the management.

Bookinglayer books well

After setting it all up Bookinglayer works very well and takes a lot of work out of your hands. And the team is always very quick to in case you need some help.

Bookinglayer has saved our time and money.

We have been impressed with Bookinglayer since our first meeting. Very flexible to our needs and clear explanations, even if you aren't a 'techy'.

Great customer support and super easy to use

Booking layer

Easy to use, great prompt and polite customer service. We found any questions we had were answered with clear, concise and very easy to understand instructions which was really helpful as I am not that tech savvy.