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52 avis sur 52
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Anastasia
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
4

2
Publié le 12/02/2021

I tried to like this software.. But I had to ditch it.

I spent a long time testing the software before my store went live. You're only given a two-week trial, which I don't think is long enough to gauge whether the software is for you (especially if you're a small business owner, with many other things to do!).

I found overall, the system was on paper my perfect solution to a consignment software, but in reality, made me double-hand a lot of my work.

Another note.. After I had cancelled my account, I was charged for four months after. The support team were helpful and refunded me.. but that shouldn't have happened in the first place! If I hadn't noticed, I would have likely been charged for longer than four months.

Avantages

It integrated with Shopify. I run an online-only consignment store, so getting a Shopify-integrated software was incredibly important. Of the consignment software that has a Shopify integration, I found consign-cloud to be the easiest to set up and use with Shopify.

Inconvénients

- The consignor portal is incredibly basic. I loved the idea of being able to provide my consignors with a login so they could keep track of their items.. but in reality, they still had to contact my store for more information.
- The execution of some of the more nuanced features, like the discount schedule, didn't carry over to Shopify. So I had products that weren't going on sale when they should have - So I had to do that manually.

Alternatives envisagées 

Ricochet

Réponse de ConsignCloud

It has been some time since you've left this response but I just joined ConsignCloud and it's been my pleasure to be able to follow up on these!
Our Consignor Portal is now fully running! We are still working on our more nuanced integrations with Shopify like you mentioned, it's been difficult trying to gain cooperation on the Shopify side though we know they have plenty to worry about on their own!
You are more than welcome to have another trial if you would be interested and we regularly extend those trials another two weeks when asked. Like you said— small business owners already have a lot to worry about! And you're right, we should have caught that earlier. Thank you again for your review, hope you're doing well!

Répondu le 20/09/2023
Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/08/2022

ConsignCloud Streamlines my Reselling Business

From implementation and system conversion, the experience was positive. The team was there to help us transition from existing software and answer ALL of our questions.

Avantages

The easy shopify integration and the consignor access have really boosted our business. The ability to bulk edit consignments or retail items is also a real time saver.

Inconvénients

We have not have anything that has been an issue, there probably could be more canned reports, but I love the ability to write our own and customize it for our specific business needs.

Michelle
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 08/02/2021

An easy transition

The customer service has been excellent and they have understood the tough posiiton we have been in the pandemic.

Avantages

I was brand new to opening up a consignment clothing store and transitioning my store to consign cloud was easy and intuative to learn. The customer service has been excellent and the sotware is competitive and affortable.

Inconvénients

I do not like that it is not integrated into my point of sale or shop online. (Woo commerce and square) and that the fees went up.

Cherish
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2021

Love this Software would highly recommend

I own a consignment shop and it was work perfectly for exactly what I need! Would highly recommend this software especially for the price!

Avantages

I have a consignment shop and have used this software from day 1 (October 2018) I love the ease of everything it has to offer! The entering of items and the ease of finding what I need fast!

Inconvénients

So far I have no complaints! It does and continues to be the best software choice for my consignment shop

Ayaz
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/02/2023

Amazing service

Absolutely brilliant

Avantages

This is a fantastic product. The team are absolutely incredible. They are extremely helpful. I can’t recommend highly enough for all of their services. Seth and his team are amazing

Inconvénients

Nothing - it’s a near perfect product for what we need

Tanya
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2021

Review

I've had a great experience so far using the program

Avantages

A great product, very user friendly. Customer service is great and quick to respond.

Inconvénients

I do wish there were more reporting options. Also more bulk editing option for inventory.

Maja
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2021

Cloud & Bunny

Really dislike that I can’t connect to square or PayPal that there’s no other option to tie everything together.
I’m looking at other options since this has gotten so expensive especially since we’re in the middle of pandemic. Will continue to use until I figure something better.

Avantages

I love that consigner can check on the status of their items . Wish that it would e mail them as soon as something sold.

Inconvénients

I wish it was easier to run reports of goods sold over a month etc
Wish that it would notify clients when goods are sold. It’s very expensive for a shop our size.

Alessa
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2021

Consignment system review

The response time and assistance from the people who run ConsignCloud is phenomenal. I don't use all of the features that are available, but they certainly seem convenient and there are many great options. I would not be able to keep track of inventory without this system.

Avantages

I think my favourite feature is that it is in the cloud. I can work from my laptop, store ipad or on my phone if absolutely necessary. It allows me to work from home, the store or on the road while travelling.

Inconvénients

One thing I've noticed lately is that the tags don't always print out in order of the way they're entered so I have to be careful when applying the labels to clothing.

Jenn
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 02/02/2021

Consign Cloud Suprised Me!

I needed a cost effective was to start my business and Consign Cloud gave me just that. Overall I am happy with this software.

Avantages

I was surprised about the functions it had for the cost. It was easy to set up and for most part easy to use.

Inconvénients

I had some issues with printer compatibility, but customer service was quick to help. I wish there were better search functions under accounts. I also wish it had more functions like a client portal.

Alternatives envisagées 

Ricochet

Pourquoi passer à ConsignCloud

I compared features and costs and Consign Cloud was the clear winner. Best value for the money.

Réponse de ConsignCloud

Hi Jenn! Thanks for reviewing. We do in fact have a consignor portal, it sounds like you missed that feature! Feel free to reach out to us directly for more information on that.

Répondu le 04/02/2021
Ashley
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
0

5
Publié le 11/02/2021

Great Program... Needs integration improvement...

Avantages

I love how organized it keeps my consignment store. We have over 2500 unique items and once we got it set up correctly it works like a charm.

Inconvénients

I wish that it integrated better with our online store. We use Shopify and ConsignCloud doesn't automatically make the items available in the POS System. So it is difficult and time consuming to go into Shopify and post the items to the sales platforms. Also I wish that there was an "Other" option when it comes to paying consignors. We use Venmo a lot and there isn't a great way to record that. Also Editing consignment percentages AFTER something sells would be great. Setting up the percentages was confusing and it let to a lot of manual math and not being able to record correct payments

Réponse de ConsignCloud

Hi Ashley, thanks for the review! I just wanted to let you know that we now have custom payout types! You can set them up at Settings > Policy.

Répondu le 12/02/2021
emily
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 14/06/2016

Store Owner Review of ConsignCloud

Had a very positive experience from the first point of contact for a demo to the time of implementation. Thought the staff was transparent, very responsive to my questions, and offered many solutions when issues I had were not offered within the software features.

Avantages

Probably ease of use and accessibility.

Inconvénients

- unable to add customer names to sales transactions after finalizing a sale - BUT the team is working on building this for me and so this won't be a con for much longer!
- there do not seem to be much in the way of "end of day" financials checking/balancing with what the actuals are - cash drawer in particular. my former POS system, Simple Consign, had a function that when you opened the cash drawer at store opening, you had to put in the balance in the drawer. then at the end of the day, you had to close out the terminal and enter the cash count from the drawer, so that there was a check and balance in place. i know CC is "water tight" on consignors commissions / sales, but this is lack of financials feature for the cash drawer is not water tight at all, for the store owner.

Réponse de ConsignCloud

Hi, Emily!
This is certainly an old review but definitely a great one! Since then we have added tills to keep track of the cash drawers and for settling like SimpleConsign's feature you mentioned. Thank you so much for this review even though it was years ago, it is so nice to hear the pros and the cons. Please let us know of anything else if we still have the pleasure of having you as a customer.

Répondu le 26/09/2023
Angela
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 23/02/2021

Best Consignment Software

Overall my experience has been very good. I’ve looked at other softwares but I really like ConsignCloud, it’s layout, and how user friendly it is.

Avantages

Ease of use. I transitioned my entire store from paper to software in less than a month. I quickly can inventory items and look up brands, prices, and clients.

Inconvénients

I’d like to be able to integrate with Square and customize fields and drops downs on my own.

Arjun
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2023

Inventory and Order Management Software.

Avantages

ConsignCloud software helps in inventory management as well as order management of my business. It includes barcode scanning and retail inventory management fearures.

Inconvénients

Still now I have not found any types of disadvantages of the software.

Mary
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 08/02/2021

Good for the money? No

It’s great for inventory control and point of purchase

Avantages

It’s relatively easy to use but I am not using all the features of the software so I find it extremely costly for my business,

Inconvénients

They are unwilling to reduce my monthly fee, they said if they did it for me they would have to reduce all other customers who reached out.

Réponse de ConsignCloud

Hi, Mary!
Thank you for leaving this review! I'd love to know more about what your opinion on what would be an appropriate price point. We do have the tiered pricing based on what is needed which I hope you know of and even a free option! I know this is an older review, but how can we best improve this?

Répondu le 26/09/2023
Kristie
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/06/2016

AMAZING customer Service and a VERY user friendly product!

With the opening of my first store I wanted to set up systems now that could grow with the business; ConsignCloud has offered everything I need with simplicity. The ease of learning and using ConsignCloud has allowed me to focus on product and opening the store; which opened seamlessly and allowed me to take in sales with no worry.

Avantages

Ease of use and easy to learn; so far it has provided all I need in a software. The support team is exceptional and easy to reach. EXCEPTIONAL. I expect that the owner of CC will continue to grow the software with the feedback and needs of the consumer and that is another reason I went with CC; I think those at CC want to work and adapt to changes in the market to keep the product fresh and efficient.

Inconvénients

I wish it was more integrated with Square stand and/or the Ipad, but I think the company is growing and changing with the market. I'm not really impressed with the square stand anyhow so I am fine removing the stand and setting up a different mechanical option for supporting my ipad.

Megan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2021

Great product!!!

Overall experience is great! We've really enjoyed this software and the ease of using it.

Avantages

This software is absolutely the easiest to use I've been able to use every feature without any hiccups and even my teens are able to help me process items using this.

Inconvénients

The affordability was great the first 6 months and then jumped in price pretty drastically, while it is a con I do believe the software is well worth the price.

Raegen
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 08/02/2021

Perfect Solution for complex shops

Overall, we really love the software. Nothing compares to it's ease of use and professional aesthetic.

Avantages

We were able to mold it and make the features work for what we needed.

Inconvénients

There are a few bugs that I'm hoping get resolved with integration and connecting to Shopify.

michaela
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 12/02/2021

great user support. easy to use. costly.

Avantages

I love the chat support. The replies are fast and thorough.

Inconvénients

the sudden and dramatic price jump from $49/mo. to $89/mo. was shocking and I cant say I notice a big difference in the interface

Dominique
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 09/02/2021

Feedback

Great to work with
Sometimes amazed at the programs capabilities

Avantages

Great technical support
Easy to maneuver
Accessible anywhere anytime

Inconvénients

Self teaching is needed
Gets expensive after yearly discount expires

Jennifer
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

5
Publié le 14/06/2016

ConsignCloud feedback

The transition from our manual system to CC was not fun. We had to go from a consignor-centric system to a SKU system, and for us, it wasn't intuitive. Now that it's fully operational, it's made inventory management so much easier. Plus, our consignors love it - they tell us we are the most technologically advanced consignment store in town. That helps us stand out from the pack!

Avantages

The email notifications to consignors have streamlined payment and pick-up. It gives consignors tools to manage their account, and thus allows us to hold them responsible. The inventory management component has allowed us to double, if not triple, our intake volume.

Inconvénients

We'd like to see more robust reporting features, and the customer data isn't useful right now. Crossing our fingers that you introduce a rewards/loyalty program soon!

Jennifer
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
5
Support client
5

4
Publié le 02/02/2021

Close to awesome, but....

Avantages

Ease of use and easy to navigate. It’s treat at keeping up with credit card fees for my vendors.

Inconvénients

No layaway feature and it lacks reports that could help a lot more.

Heather
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 06/11/2015

Peace of Mind!

I own an art gallery that purchases a portion of our inventory outright, and consigns the other portion. ConsignCloud saves me hours of work every week and eliminates the worry of keeping track of consignment sales. It has allowed me to triple the number of artists I carry on consignment and offers our artists reassurance and confidence to share their work with us.

From any location, I can email my artists a complete listing of every item I have in stock, every item I have sold that month, and every item I have already paid. This has given our gallery a trust-worthy reputation among the artist-community and has encouraged more top-quality artists to seek us out to sell their work.

ConsignCloud's team has been wonderful to work with since day one. Even if the issue isn't directly related to their software and I'm just having a "bad printer day", they are willing (and happy) to help me! I would highly recommend working with this team rather than wasting your time and energy with excel spreadsheets!

Lance
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

4
Publié le 08/12/2015

A Powerful Tool

I've been running my store since 2011, and I thought I was good at it, but it turns out I was Jon Snowing it. I knew nothing. Consign Cloud came in and automated every feature that I had been doing manually. Consignor notifications, payment tracking, discounting; the list goes on. Their tagging system alone saves me hours of work each week. It's cloud based so your data is safe, and works through a browser so it's good to go on PC or Mac without any pesky licensing fees. It is an incredibly powerful tool, one that has had both immediate and long lasting benefits for my business.

Réponse de ConsignCloud

Hi, Lance!
This is a very old review so I am sorry you are hearing from us just now. It is still so great to hear that we have been able to help you and your business, that's what we are all about. I hope your satisfaction has remained, please let us know if you have anything important to add or critique. Thank you for taking the time to leave a review, it means the absolute world to us!

Répondu le 26/09/2023
Nara
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 26/08/2015

This is a great program for retail stores

I began using Consigncloud in 2012. It completely changed the way I tracked sales and inventory in a very positive way. I run a small gallery gift store that carries consigned and wholesale items. Historically after an item would sell, I would review my employees hand written receipts and enter each sold item into a massive Excel spreadsheet. There would be errors or items I was unable to track due to employee errors. Consigncloud changed the way I was able to track sales in a manner that leaves very little room for error. Now I effortlessly generate sales, track individual items, pay my consignment artists, and run sales reports. The software design team has always been willing to help out when I run across a problem. It is a wonderful product, and I highly recommend it for retail stores.

Sekai
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 05/02/2021

Not bad

Good

Avantages

User friendly. Had trouble with receipt prints

Inconvénients

I’m still getting used to it. There could be more modules (add ons)

Remy
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 26/08/2015

Top rated

Partnering with ConsignCloud is the perfect fit in my consignment business. I wish I had met the wonderful crew early on. After 23 years in business ... It's better late than never. As an owner, I can now balance work/life with ease.

Advantages: User friendly, Cost effective, Virtual, Excellent Tech Support.

Disadvantages: None

Go ... What are you waiting for?

Allison
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 03/02/2021

Excellent Product

I enjoy this product and would recommend

Avantages

I love how easy to use and organize this software is.

Inconvénients

I would like to be able to set up shipping and discounts easier

52 avis