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Tous les avis sur Dispatch Appliquer les filtres
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Reviews for Dispatch
Avantages
Easy to use and navigate. Easy for my technicians to use as well.
Inconvénients
There is not much i dont like about this software.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review
Great
Avantages
The tracking feature that customers can see where tech is
Inconvénients
It’s complicated to learn how to add job information
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
I am very satisfied with the software.
I enjoy the benefit of working from the office or on the go. I am not tied down to the desk but can still help my customers when I am away from the office.
Avantages
The thing I like most about the software is that they are always looking for ways to make the experience better for the contractor and customer.
Inconvénients
The thing I like least about the software is that it can not be set up specific to the contractors desire.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Very easy to use
Being a able to schedule work and personal apt and being able to text the customer their apt time throught the software and make notes and just the overall set up is easy to navigate! we work with a different company and they make us use a different software and it is extremely difficult to navigate and communicate to that company through. sometimes less is more. i love this software.
Avantages
It covers ALL the bases a company needs to function. We are more than pleased with this software. Keep up the great work. They have thought of everything and even made some new features on it to make it even better!!! love it
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Not a fan
we only used it for a year because it was not a good for us and was hard to use
Avantages
The only think i like about the software was that is imported dispatched form our warranty company automatically
Inconvénients
I didn't feel that it was usually friendly it was hard to ad notes and navitage around it . not as easy to use as others
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Ahead of the competition with their constant advancements and extremely simple to use!
Avantages
Constant advancements.
Easy to use.
Great support team.
Ahead of the leading competitors while maintaining great, affordable pricing.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great app
Great experience using dispatch
Avantages
Ease of use notify customer of progress before and after service call
Inconvénients
Has connection issues from time to time.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Service
Avantages
Very easy and efficient to use. Great product
Inconvénients
I really cant say . I love it. its so much better than my other one.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Support is horrific
Horrible. Go somewhere else. Waste of time and money.
Avantages
Scheduled a demo only to have it cancelled and rebooked a week out last minute. Asked to have a trial while waiting for [SENSITIVE CONTENT HIDDEN]. We briefly talked about the online scheduling tool’s features and if anything can be customized. He said no and I said that’s a deal dispatch.me. Then I get billed $300, so I called in only to get voicemail, billed again, called back - voicemail and no response. Called “emergency” number and they cancelled, but will only refund latest charge.
Inconvénients
Too complex, yet lacks customization. Support is via voicemail
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great platform
Avantages
Keeping up with my day to day appointments is an absolute must. Dispatch helps accomplish this for me.
Inconvénients
There is some functionality that is not available for mobile. Screen rotation is not available at this time.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great customer support, easy to use, very happy with the product!
All my home warranty jobs in one place, easy to use, fabulous customer service!
Avantages
Started using dispatch Me a few months ago and it has streamlined my process with home warranty companies and made it easier for me to track all my jobs.
Inconvénients
I would like to complete billing with the home warranties through this software. I would also like to have all the home warranty companies I work with accessible through Dispatch Me.
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Provenance de l'avis
Home Warranty Company
I am a HVAC Vendor for a home warranty company. They like for uss, vendors, to use this software for dispatching jobs to us. I have had no type of training, and have had to figure out most of it by trial and error. The more I learn the more I like it.
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Provenance de l'avis
Excellent User Experience
Dispatch is a growing company; every time I look in the app there is a great new feature that helps me manage my work. The customer service is excellent; I've never encountered such a responsive company!
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Provenance de l'avis
Not as good as my service Force
They not been able to correct any of my problems that I've had with them all I get is we are still working on it, and we're sorry
