Expensify

Avantages

We can easily track the record of expenses and find out particular person with whom those expenses are paid.Attachments are also very easily uploaded.

Inconvénients

Everything is amazing about product. One thing which i feel that is not good for product is anyone can see the expense on the portal u just need id and password.

Avantages

Expensify is one of the best software to record daily spends and claim reimbursements. Its easy to use, easy to navigate, simple dashboard. Anyone can use this easily. You can pull combine as well as singular reports for the employees.

Inconvénients

In reporting I have faced the formatting issues. due to this its take time to make that report correct.

Avantages

Mobile app and receipt tracking capabilities

Inconvénients

Cost and reporting features. I wish there were more options to pull reports and show the detail of the receipts attached. Better linking with emailed receipts.

Avantages

Accounting system integration is pretty simple to set up.

Inconvénients

Support never seems to know how to help, throws up their hands usually. Workflow is frustrating - never quite sure how the routing is working. Forces you to set up multiple domains to have multiple accounts at the same institution.

Avantages

It's an easy to use product, that's inexpensive, and is great for expense submission, and management.

Inconvénients

Needs scalability to larger businesses to use and a business wide expense management tool.

Avantages

When working properly, it easily brings account codes, jobs and copies of receipts into accounting software. It links to various credit cards with the paid version for easy reconciliations. The biggest benefit for my application was having the individual card users coding and providing backup for their transactions with the ability to then very easily reconcile in the account software (I use Xero).

Inconvénients

The customer service is the worst I've ever encountered, of all companies I've ever worked with in my life. All questions are submitted via chat with a minimum of 2-4 hours between responses. This makes a conversation impossible. There is no help with initial setup or training, which would likely reduce all subsequent problems. Even for an accounting firm who wants to implement the software to a number of clients, there is no personal help.

There are constant issues with the credit card links and the sync needs to be manually updated to reconnect. This is not apparent until the user realizes that transactions are missing. From a workflow perspective, these issues should be resolved automatically or a notification received.

There are constant changes within the software without forewarning. This makes using this product a constant battle with regularity. It's also not as intuitive as it should be. My clients often tell me the same, that the software just simply doesn't work well.

As a small addon to a much larger web of integrated softwares, the amount of issues I had with this software makes it not worth using for my firm. My frustrations with getting it set up properly for my clients was met with indifference by the staff. Ultimately, in a world with many other options, I was forced to go elsewhere.

Avantages

It's easy to use from a user and admin perspective. Without any IT skills, you can easily customize the platform to meet your needs. Expensify is intergrates with Netsuite Oracle.

Inconvénients

As an policy admin, I still don't have 100% control. If an employee leaves and has a $0 open report, it's hard for me to delete. There are weird quirks like that from an admin perspective.

Avantages

Very functional app to use on the go. Doesn't take a tremendous amount of time to get all the details entered and picture of receipt captured. No more lost receipts!

Inconvénients

Haven't found anything not to like. Biggest issue is user error but not product issue.

Avantages

It saves employees a lot of time and hassle on doing the paper work including keeping the receipts. Employees only need to take a picture of the receipt and submit with their phone. It is easy and timely. If expenses are not submitted immediately, at least the scanned receipts are kept in Expensify for employees to submit anytime later. With the feature of the scanned receipts, no more keeping the stack of paper receipts!

Inconvénients

Syncing Expensify with accounting software (Xero) in order to get a complete and updated customer list is not 100% there yet. A lot of times, we couldn't submit an expense marking billable because the customer is not available in the drop down window in Expensify. This requires accountants like us to do extra work in accounting software (Xero) to fix the entry.

Avantages

The thing I like the most about expensify is that it is super easy to use and isn't a hassle to integrate into the natural workflow like other softwares. All you need to do is just take a quick photo and its already on the software. Controlling your expenses in an easy to digest and manage application makes it less stressful and exhausting to make sure everything is in check. I didn't even know I wanted expensify until I used it.

Inconvénients

There are some minor features that I would like to see added in the future, but as of now it is still a great product to use.

Avantages

Works quite well after you've learned their website and unique terminology.

Inconvénients

I would not recommend applying for their Expensify Card, it requires you and your IT specialist to set aside at least a day and a half to wade through their untested, obscure and complex requirements. However, if you don't sign up for the Expensify Card the monthly fee will increase.

Avantages

Easy as an employee to use for submitting expenses

Inconvénients

How do I stress that their customer service is the worst I have ever experienced? Ever,..from any company!! If you need help, prepare to wait for days (and maybe more days) before you will get an email answer. Items/problems that a phone call would likely solve in 20 minutes will take you a week to complete because of the back and forth and wait time in between. The representatives will not read your emails carefully and will ask questions you already gave answers and then your wait time is yet extended again for anything helpful. You will never speak to a person!!! I even scheduled an online appointment two days in advance and they cancelled 3 minutes before the designated start time because they emailed me and asked me a question and decided they wanted me to do this in another department. It was a question that they should have known about my account since it is their application.

Avantages

The user interface of Expensify is simple and convenient. I like the functionality of the app to capture receipts.

Inconvénients

In the beginning Expensify's cost was reasonable. Over time the costs have increased. An additional knock is pushing users to sign up for their Expensify Card. Lastly, the smart scan feature can take a bit of time.

Avantages

Ease of use among a variety of clients, quick and responsive software, intuitive to use, simple and clean

Inconvénients

Difficult to communicate reimbursement process to new users, especially set up

Avantages

The software allows for online creation and approval of expense reports and credit card expense tracking. Expensify is an improvement over doing these tasks manually.

Inconvénients

The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems. There's this AI "concierge" built in to Expensify that I have found more often annoying than helpful. The credit card feeds break down sometimes, either not capturing expenses or applying the wrong dates to expenses, which fouls up the feed between Expensify and the GL software. There is a feature called "copilot mode" that allows users to access each other's accounts, which I still find confusing. It looks like Expensify is trying to make this a nice-looking interface with a good user experience, but they're just kind of missing the mark in my opinion.

Avantages

Expensify has been a big help for my nonprofit client to get me all the receipts I need to do their bookkeeping. Plus my client can trash all those pesky paper receipts because they are now digital and stored on Expensify. All you have to do is either scan or take a picture of the receipts with your phone and through the Expensify app and it shows up right there. Here is another bonus of using Expensify, it can integrate with Quickbooks online and classify transactions for you and put them directly into the register. For me the best part is that it can digitize and store receipts and I can get them from my client without her having to physically give them to me. So much easier!

Inconvénients

A couple of cons with this software is that when it's populating a report from the receipts scanned or photographed it sometimes has errors. Either it can read the receipt or it can decipher what classification it should be under. You might have to go in and fix it sometimes. Another annoyance is if you tell it to transfer classified transactions over to Quickbooks online and you have your bank account connected as well it can produce duplicate transactions. So watch out for that.

Avantages

Ability to manage expense, reports and receipts. Love that it can save paper and save LOTS of time! Very user friendly and easy to on-board new staff with

Inconvénients

Smartscan takes a long time sometimes and sometimes the website lags due to lots of users

Avantages

Expensify is great as it works as both an app and a web program. I can easily scan receipts when on a business lunch or forward emails for purchases and everything comes together easily as a monthly report.

Inconvénients

Sometimes need to merge transactions or delete duplicates.

Avantages

The interface is simple and easy to use. Very functional. I like the receipt upload option.

Inconvénients

Sometimes reimbursements take awhile but overall efficient.

Avantages

Being able to have everything I need for each individual project at hand, it's just like my personal filing system for each project

Inconvénients

The only thing that can be added to this system is having the option to voice record notes or reminders while on the go.

Avantages

It categorizes expenses as well as uploads receipts and archives things neatly.

Inconvénients

Nothing so far; it's been super useful. Sometimes uploading make take awhile, but that's minor.

Avantages

Expensify makes posting/recording transactions easy and simple.

Inconvénients

For larger organizations, I cannot see this software being utilized.

Avantages

For a company that has a lot of departments and different head of departments that are the ones that approve the refunding of employee's expenses, this is an excellent tool. It makes life easier on this scenario. The employee can upload the receipt and put an explanation of what it was for.

Inconvénients

It does take some time to get used to it. Some basic training to everybody in the company would be enough for you to get everyone started to using this software.

Avantages

Everything being right there to work with.

Inconvénients

Some download issues but was resolved.

Avantages

It is a basic platform with unlimited receipt scanning, allowing you to track your travel time and expenses to get reimbursed for, all in all, it makes a simple admin expense approval-flow. The platform is pretty intuitive and user-friendly.

Inconvénients

Some banks accounts and credit cards are not well-integrated.