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7 avis sur 1 296
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Millicent
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 15/05/2024

Exemplary customization with far-reaching implications

Easy to use. Streamlining service delivery, marketing and sales processes all in one.

Avantages

Customization gives this tool the capability to adapt and integrate with existing software. It incorporates desktop productivity tools. Sales forecasting and automation saves us time and energy on repetitive tasks. Keap has raised our metric for success by matching our efforts with digital forecasting. Brings great Sales analytics skills. Reporting and dashboard have helped us view statistics in a highly visual and engaging perspective.

Inconvénients

On top of being a little expensive, the support team is quite slow. Something should be done on the cost and reliability of the customer support team.

Réponse de Keap

Hello Millicent,

Thank you for your review! We're thrilled to hear that Keap positively impacted your workflow and that you find our sales forecasting, reporting, and dashboard tools helpful.

Thanks again for choosing Keap!

Répondu le 08/07/2024
Hideki
Hideki Afficher plus d'informations
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 17/05/2023

E-commerce manager with unique functions

It is a solution that in the long or short term only brings benefits to companies, allowing much more complete commercial projects to be managed.

Avantages

What I consider most remarkable and that is why I like it is that it gathers all the customer information in one place. This tool also helps sales processes so that companies grow financially. Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more sales

Inconvénients

There is nothing wrong i want to expose, this tool has helped me to complete commercial projects successfully

Réponse de Keap

Hello Hideki,

We appreciate you taking the time to leave us a review. We're glad you enjoy having all your customer information in one place. Thank you for mentioning that Keap can help companies grow financially by improving sales processes.

Répondu le 25/05/2023
Joseph
Joseph Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 03/02/2023

"Very complete program I highly recommend."

I have mastered it to the point of obsession and thoroughly enjoy it. It has helped me organize and maintain thousands of data while allowing me to create and send out countless unique marketing campaigns. It's been a long process, and it might be challenging to keep everyone who has to be involved in it well-trained. However, it serves its purpose as a sophisticated customer relationship management system.

Avantages

Keap is a great tool for innovative marketing and commercial strategies due to its many compatible connectors. Keap not only meets but also makes it simple to integrate beyond our immediate needs, including lead management, email campaigns, VOIP, and Gmail.

Inconvénients

There isn't anything I don't like, however it would save time if you could import numerous emails into a campaign instead of having to write each email from scratch. Also, a simplified contact view would be helpful for basic users who only need access to contact records. Lower-level Keap users get access to a very beautiful basic view, but individuals who need the full suite of features offered by the Keap/Infusionsoft integration will not be able to use it.

Réponse de Keap

Hello Joseph!

We appreciate the review. We love hearing about how people use Keap to better their businesses.

We are working to further simplify the contact view for Max Classic, be sure to keep an eye out for it in the coming months!

Répondu le 13/02/2023
Norka
Norka Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/02/2022

Keap My Favorite CRM

We are using Keap for CRM, registration pages and Start, email automation. It is being used to extract customer data and interests, which will be very useful for New campaigns and new services and products that we want to promote to all our loyal customers and potential new customers.

Avantages

Keap is a great tool that allows me to manage our entire company from one place. You can access lead and prospect data, invoices and quotes, as well as historical actions. It also offers automation, which allows me to send relevant messages to the right people at the right time with the most relevant content, the ROI that Keap offers you is guaranteed

Inconvénients

I like everything! Keap is always available to me and can help me with any problem. Keap is always there to help me if I need it. That's why it became my favorite CRM and I have no complaints.

Réponse de Keap

Hi Norka,
Thank you so much for taking the time to leave a review. We're glad to hear that Keap is an all in one software that has everything you need.

Répondu le 16/06/2022
Brad
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 14/03/2018

All in one CRM!! Solid for small businesses!

Infusionsoft is a solid choice for a small business without ambitions to scale rapidly (i.e. think accounting firm, not tech startup).

Avantages

As a CRM Analyst/Consultant, most of my projects are helping companies administrated and implemented different types of CRMS and marketing software. So I have the chance to research and test a multitude of CRM's and Marketing Software for the past several years and Infusionsoft is one of my favorites. I have helped two small companies(around 20-30 employees)implement this product from start to finish. I have very impressed on how robust and strong this CRM really is. With this software, you can create a software stack with different add-ons which can accomplish almost anything. There are programs that help with scheduling, membership sites, integration with Facebook audiences, text messaging and countless others. Infusionsoft has an API that is easy to use and integrate with other systems you may be using. For the price, I would say this is an all in one CRM tool. Another great feature that Infusionsoft offers is the ability to create mobile-responsive landing pages and pairing this automation with a CRM with robust capability for sales follow-up is what creates the value and you also get the ability to generate e-commerce and tracking reports. I would definitely recommend this product.

Inconvénients

Infusionsoft only includes the basic Lead Generation reports. If you want to generate the true ROI reports it will require you to purchase add-ons, such as Wicked Reports. I would say that these reports are critical for understanding where your leads are generated and how to refine your marketing.

Brie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/11/2020

This is my favorite software for gyms

my experience has been great- there are really no complaints!

Avantages

This was easy to integrate with fix your funnel which i absolutely loved using. you were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.

Inconvénients

you have to be a smarty pants to use it. my old boss was the one that took care of everything involving it but it deifntiely isn't for everyone

Scott
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 15/06/2019

Useful to optimize sales

Avantages

Infusionsoft is a good tool to makes more efficient the work of the sales team and free more time to concentrate on what really matters

Inconvénients

It is not easy to learn. Sometimes it can be a bit confusing in terms of the different options available

Réponse de Keap

Scott,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!
All the best,
Paige, Social Media Specialist at Keap

Répondu le 29/08/2019
7 avis sur 7

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