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- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
As a regiondo it changed a part of my working day
My experience with Regiondo SW is great so far.
The remote assistance is fast and precise.
I have increased visits and winetours to my Winery and better organized the hospitality work.
I recommend everyone try.
Avantages
Today, using Regiondo SW, I spend less time on the phone and on the PC, to answer customer inquiries.
Inconvénients
I don't like the cancellation procedure. If the customer books and then cancels or changes experience, my Winery/ Company must pay the commissions in full even if the visit is canceled by the customer
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Europlan
Avantages
Online reservation.
Sending notes to the guest.
Inconvénients
Something to pbe upgradd:
- Partial refunds
- Reservation changes, when there is a change of reservation is not possible to refund or take the difference.
- Availability modification, har to close a date using the calender.
- Secteur d'activité : Vins et spiritueux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Efficiente ed efficace
Mi ha risolto il problema delle prenotazioni delle visite in cantina, automatizzando tutto il processo tramite l'integrazione con il mio sito web.
Avantages
Il software è di facile utilizzo e per accettare le prenotazioni basta un click sulla mail della prenotazione
Inconvénients
Non integrabile con il mio ERP, ma tutti i dati possono essere scaricati su un file excel e lavorati a piacere.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
good service, good company
Avantages
it is easy, complete and much easy for our client
Inconvénients
how it's easier than other product online
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Flexible Software für alle möglichen Anwendungsgebiete
Wir haben damit unseren Fahrradverleih digitalisiert, verkaufen Eintrittskarten für Führungen und Veranstaltungen und konnten somit das Personal entlasten. Es zahlt sich jedenfalls aus!
Avantages
Produkt ist sehr flexibal und kann individell angpasst werden. Wir verkaufen damit Tickets für Führungen, verleihen Fahrräder, verkaufen Eintrittskarten für Veranstaltung aber haben auch schon Bustouren organsiert und Zustiegsstellen online buchbar gemacht.
Inconvénients
Die Einrichtung ist manchmal etwas umständlich aber daran wird gearbeitet.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great product, assisted by great staff
It is the best software for our business, we do cooking classes, I can easily manage all booking, calendar, coupons, changes, notifications to clients, a lot of things that before were taking a lot of energy and time and did not allow us to concentrate on the core business. The integration with Api is the most important for us to manage the many sale channels where we are promoting our products
Avantages
It looks to be made just for me, furthermore it gave us the possibility to do even more of what we thought we need, improving our possibilities and make our business stronger and more profitable.
It was our best choice of 2018 over all!
Inconvénients
the fact that my competitors may discover it!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Regiondo ? try and error
With all the Problems I had within the first half year i quit my contract. They were not understanding at all why. Wouldn't recommend it for beginners with booking tools. They cover a wide variety of tools. I think they just keep creating but aren´t improving. If i wanted Regiondo to work successfully for my needs I needed to be in contact with the support all the time. And the Support is really couldn´t solve some of my problems so they give up and just let me wait for answers.
Avantages
The Design tool and the communicating tools to contact customers.
Inconvénients
Customer Support
The amount the charge
Implementing into the Website took over 1 month.
It happened a couple of times it stopped working so no customer could book.
The API Connection was try and error some OTA´s did manage to implement some did not. So, in the end, it didn´t help saving time at all.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
An amazing software! Gamechanging
Avantages
The software is very easy to use when you get used to it, it is very efficient and I felt like it made a big difference on bookings :)
Inconvénients
The only thing i did not like is that when clients are asked to put in there phone number it is not mandatory to put in there country code, a number without a country code is there for nothing.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Product recommended to most users.
in general the product is a good product, it allows you to do almost everything you need; could improve in some respects, but in principle it already works very well.
Avantages
Product well done, simple and intuitive in programming and easy in daily use.
Excellent Italian assistance.
Inconvénients
Problems on multi-user mail and often all users receive emails not addressed to them.
The smartphone app would have to be reviewed
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
A must-have for selling tickets online
If you want to sell your tickets online and need a system that is quickly installed - don't look any further! Regiondo Pro is easy to use, even for newbies that don't have much experience with CMS, the system is self-explanatory. The support is terrific, you get fast solutions for your questions and problems. What I like most about Regiondo Pro is that they are constantly improving it, there are always new features available that simplify our workflow. I would highly recommend Regiondo Pro for every business that wants to sell tickets online.
Avantages
Easy-to-use
Great Support
Réponse de Regiondo
Thanks a lot for the positive review. We are very glad to hear that our customers are happy with our product.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Good engine but very problematic for bookkeeping your sales
Avantages
We had issues regarding the software because many bugs, etc but Regiondo team reacting quickly and trying to resolve the problems. It's a very good engine.
Inconvénients
We have very serious issues regarding invoices and receipts to customers due Regiondo is not adapting anything from East-European tax rules. For no we have to move serious efforts to have the Regiondo into our bookkeeping. After many months of complaining we still don't have from them an invoice list... I do not suggest the software for East European companies because you'll be in big trouble trying bookkeeping the Regiondo bookings. And is no API to connect for a local online invoicing software. Of course is not a point for those who don't want to report the incomings for the local tax authorithies.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Piccola impresa
Mi son trovato bene e sono contento del suo utilizzo a parte qualche bug come espresso sopra. Per il mio volume di affari è decisamente un pò oneroso e non nascondo che sto valutando anche delle alternative per contenere i costi nonostante mi trovi benissimo con Regiondo.
Avantages
Comodità nel gestire le prenotazioni e configurare le attività.
Inconvénients
Ci sono stati dei bug con il react widget non segnalati per tempo e questo mi ha messo in difficoltà perdendo un pò di prenotazioni e ricevendo una recensione negativa.
- Secteur d'activité : Télécommunications
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very Disappointed by Such a Highly Review Product
Initially we installed the product to take online bookings but when we could not get reliable support we switched to another company which offered so much more for a fraction of the price including 24 hour customer service.
Avantages
Links to other sales channels such as Viator, Get Your Guide etc.
Nice presentation of product for your webpage
Ease of use
Inconvénients
The basic package costs and does not allow any of the extra features, compared to other companies, they are lacking greatly in what you get for the price you pay.
There are no detailed options such as bundles, upselling etc.
Use of even the basic services are not granted unless you upgrade
The customer service basically exists until they get you on board and then it is absolutely terrible trying to get a hold of them.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Un agile sistema di prenotazione online
Abbiamo aggiunto alle prenotazioni telefoniche e via mail questa nuova modalità, che avviene attraverso il nostro sito.
Avantages
Il software consente una facile prenotazione on line da parte dei nostri clienti, con un immediato riscontro da parte nostra della prenotazione.
Inconvénients
A volte la mail di Regiondo, con i biglietti e le indicazioni varie, per qualche motivo, non arriva ai clienti.
- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
MY EXPERIENCE WITH REGIONDO
I used other systems and this one seems to offer more possibility to analyze ticket management also with the use of statistics
Avantages
I like the semplicity to use the web site with the possibility of having a calendar with reservations and multiple ways to validate the tickets.
Inconvénients
unfortunately I encountered some problems with the mobile app, but that were bypassed usingf the website
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Great
Avantages
For bookings I think it's the best software solution I have seen
Inconvénients
Once in a while, they are bugs in that system
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Highly Recommended
Avantages
User-friendly;
High value for money;
Customized according to our website;
Support Team reacts promptly.
Inconvénients
If you have different languages per product you have to upload the pictures for language and not only once.
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Provenance de l'avis
Just perfect
The service is perfect for our needs and we are very happy about the collaboration with Regiondo.
In fact we are "just" a small manufacturer for marmelade, mustard and BQQ-sauce, we wanted to show our (potential) customers, who we are, what we are doing and how we do it. So we were searching for a partner who provides us the best service and help us to promote our tour through our company.
We got some new customers who even did not know before that we do exist. They just found us by a search with Region, what they can do in the area we belong to.
We can highly recommend Regiondo.
Réponse de Regiondo
Thanks a lot for the great review! We are very happy to hear that you are satisfied with the service provided by Regiondo.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Really bad API and chaotic administration
Support don't answer to emails and they don't know how it's product works.
Avantages
Well written API documentation even there are many endpoinds that are missing and they should be here.
Inconvénients
API and chaotic administration. It's not possible to work with data which you set in admin. IE. check validity discount coupon or set multiple attendees to booking item and many more.
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Provenance de l'avis
Regiondo Pro software easy to use
It's great to hear that the Regiondo Pro software is going to be integrated into other portals and search engines. The usability could be even simpler in order to reduce the possibility to make a mistake. It should be simple enough to start the booking process without any introduction into the system.
Réponse de Regiondo
Thanks for the great review! We are constantly striving to make the booking solution Regiondo Pro better and more comprehensive. Therefore we are always developing new functions that are added continously.
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Provenance de l'avis
The best booking solution for tour operators like myself
For my segway business it is the perfect solution to manage my capacities and tours. The software is very easy to handle in in case of questions the customer support always halps you out. The online-shop on my website was integrated with just a few simple clicks and from then on my customers can book my tours right there. It simplifies my work extremly since i can manage my bookings all in one tool. Overall I think it's the best solution on the marke
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
Amazing
I can not say enough positive things about their support!
Avantages
We’ve tried a bunch of schedulers, as well. W It’s the most flexible one we’ve come across. It’s not as pretty as some of the others, but that doesn’t bother me. I just need it to work.
Inconvénients
They continue to refine the timezone options. I make a lot of appointments with people who live in other timezones!
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Provenance de l'avis
Newcomer / less experience
We are newcomer wit regiondo and have less experience, but we gave the customer service 4 points and the useability also 4 points.
the platform is easy to use, but we need more experiences with customers and marketing in the future but we got a lot of help (screen support, training aso.)
we hope the best and stay tuned
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Provenance de l'avis
Once you're into, you got a nice to handle system
in case of any questions the friendly customer service provides quick help
it's easy to implement in my own website
Réponse de Regiondo
Thanks for the good review! We are always glad to hear that our customers are happy with the booking solution Regiondo Pro.
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Provenance de l'avis
easy to handle, comprehensible, good product
Regiondo pro is really easy and clear. New proposals are equally fast and uncomplicated appointed as changes in this which are in place.
It´s really easy to find bookings, statistics are clear.
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Provenance de l'avis
They make a very good job!
Now we use Regiondo Pro since a long time on our website: http://www.kittys-thaimassage.de/
and we are very happy.
Regiondo Pro is easy to use and the customer service is very good.
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Provenance de l'avis
Regiondo Pro is very good!
Now we use Regiondo Pro since a long time and we are very satisfied. Easy to use. Very good customer service. Now Regiondo Pro is a important part of our business. Always again.
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Provenance de l'avis
I's easy and simple, understandable for users like me!
It takes a few moments to get the basics after a wile no problem.
Réponse de Regiondo
Thanks for the good review! We are always doing our best to make the booking solution Regiondo Pro even better.
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Provenance de l'avis
Until now all the best
I can not tell much as i just started to use it, but for now everything is really easy and looks great.
