Teramind

4,6
Note globale
Avis

4,6
Note globale
Avis

Parcourir les avis sur Teramind

88 avis sur 88
Classer par :
Charles
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2018

Great tech support, really know what they're doing.

Avantages

Simple and intuitive. The setup was straight forward and started capturing data immediately. Rather powerful tool.

Inconvénients

I couldn't find the documentation but that's likely my fault. Just did a support session and trying to leave them a good word.

Réponse de Teramind

Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The User Guide is conveniently placed on the footer of our website and can be accessed from any page in the Teramind website. As always, our support staff is ready and able to assist in answering any questions you may have

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 20/02/2018
Petr
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/10/2017

Amazing, implementation in comapny to 20 person less then 3hr for my as technic guy....

My customer, director of Company have better sleaping. Because in few click he can see that, none of his employees does anything to his company's detriment.

Avantages

installation of client, very very simple and working. In other case uninstall computer client work simply to.

Inconvénients

Only one problem is higher price for people in my country CR, but works perfectly. Problem was only antivir solution, but everything was correct one simple rule to management of antivir.

Réponse de Teramind

Hi Petr, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!

- The Teramind Team

Répondu le 15/03/2021
Paul
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 17/04/2018

Awesome software!

Avantages

Really cool to see my team collaborating together and keeping them focused on the tasks they are assigned to.

Inconvénients

It needed to be setup by an experienced IT Department. I tried to do it for my team and nothing was working.

Réponse de Teramind

Hi Paul - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 22/05/2018
James
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 17/04/2018

Able to track our team

Avantages

I am able to see what our team is doing and able to help them remotely without walking to their computers.

Inconvénients

It is hard to install due to our antivirus always flagging it as a virus. We have excluded them as well from the main server.

Réponse de Teramind

Hi James, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 22/05/2018
Andrew
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/04/2018

Im so thankful that I dont need to install a keylogger just to throw my AV off. It actually...

Avantages

Setup process is fantastic. Monitoring is exactly what I need to see. Very detailed. It just works!

Inconvénients

Theres really nothing bad I can say. I mean the price is reasonable...wed all like to save more money of course but I think its fair. Maybe promotion is the only thing I can see being less than desirable?

Réponse de Teramind

Hi Andrew, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 22/05/2018
Rishabh
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/04/2018

I have liked the ease of use to setup the software and to access the website.

Avantages

Compared to other softwares the User Interface is much better.
Setup of the agent on the computer is also very simple.

Inconvénients

I would have loved to see the feature of remote data erase as that was one of our requirements when we initially were exploring monitoring softwares.

Réponse de Teramind

Hi Rishabh - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

While remotely purging data is not an offered feature, you can lockout the user from their endpoint. Please see the Behavior section of Teramind for more details.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 22/05/2018
Chaz
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/01/2023

remote work monitoring

Avantages

This helps monitor employees when working remotely

Inconvénients

The fee is expensive. That's the only con I can think of.

Kevin
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/07/2017

product hit it out of the park on the first install

Avantages

worked exactly as described out of the box and did not require any reconfiguration of antivirus or other security products

Inconvénients

Minimum user count for purchasing is higher than our needed user count which drove price higher without reason.

Réponse de Teramind

Hi Kevin, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!

- The Teramind Team

Répondu le 15/03/2021
Olga
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/05/2018

These guys are Amazing Amazing Amazing!!! Outstanding support.

Avantages

Super easy to use. Every time I had a question it was answered in minutes. Never had to wait. They make sure you are successful using it.

Réponse de Teramind

Hi Olga, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Répondu le 12/03/2021
Ken
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/07/2018

I had a customer who wanted to check up on an employee. this software worked flawlessly!

I was able to get the admin passwords that owner did not have for his cloud base services

Avantages

Video of desktop. I was able to get passwords that the owner did not know for his banking websites. I was able to get all the passwords after about a month of using Teramind on a user that did not share with the owner of the company for all his cloud based services. the employee was holding back on the passwords.

Inconvénients

I didn't have any cons. i have used this software on two different clients and the results were great!

Réponse de Teramind

Hi Ken, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Répondu le 12/03/2021
Andre
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 31/08/2022

Very Powerful Tool for Tracking Employee Engagement

Avantages

The program includes a very comprehensive set of tracking tools, a great user interface, and a user-friendly dashboard. I also love the ability to track keystrokes and create live session viewing and recording.

Inconvénients

Despite all of the great features, the program is a little pricey. Also, to new users, the monitoring feature is a little tricky and takes time to get used to. I've also noticed that massive data takes a while to process. Otherwise, it's a great program!

Ryan
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/10/2018

Good bang for your buck

Avantages

Super user friendly, great features and functionality, cloud optionality

Inconvénients

Can feel clunky and overbearing at times

Réponse de Teramind

Hi Ryan, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 12/03/2021
Brian
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2018

Powerful tool, great tech support via chat.

Occasional employee monitoring.

Avantages

Easy to deploy, pricing is reasonable. I liked that they give you a fully functional trial immediately that can be upgraded to your production account. The chat support was really great for quick answers.

Inconvénients

There's a large learning curve, but it's to be expected with such a powerful monitoring tool. I can't think of any other cons.

Réponse de Teramind

Hi Brian, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Répondu le 22/05/2018