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- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Weave feedback
Avantages
I like that we can have it on our phones and are able to check our schedule outside of work.
Inconvénients
I haven’t encountered many problems or there isn’t something specifically that I don’t like about it.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Perfect Phone System
Excellent experience. User friendly and works great.
Avantages
How easy it is to use and how many wonderful things it is able to do.
Inconvénients
We have no dislikes using Weave system. A+++
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review of Weave
Easy and quick, online chat is a great option.
Avantages
Fast and effecient. Easy to navigate through.
Inconvénients
Delayed on cellular device, would like quicker service.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Optimis Corp Review
Our overall experience has been an easy switch from using Spectrum from our phones and fax machines. It is easy to contact all of our patients and get back to them as well in a timely manner.
Avantages
What I like most about Weave is how easy it is to use our voicemails and SMS. We can easily have patient text us over referrals and authorizations, while we send appointment reminders.
Inconvénients
There is nothing our clinic dislikes about Weave, it works great for the companies needs.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Wow check out Weave.
Weave has made my job much easier. Communication with our patients has improved and payment processing is seamless
Avantages
Payment and messaging service. I got my work done quickly.
Inconvénients
Change in Dashboard. I finally got used to the previous dashboard and here is a new one to figure out.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best Platform for Communication
Avantages
Designed in a very easy and straightforward way.
Inconvénients
It does not provide an email blasting platform.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave is helpful for our Med Spa
Very positive experience with Weave. Customer service is knowledgeable and helpful also.
Avantages
I love how Weave has all that we need in one place; from texts to documents needing to be signed and taking payments. It has definitely streamlined our business.
Inconvénients
Once in a while it will move slowly, but not concerning at all.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave does it all
Has very much improved since we 1st started using them over 5 years ago
Avantages
Easy to navigate, user friendly does so much for us from confirming, insurance verification, collecting copays
Inconvénients
Insurance Verification needs to more streamline.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Amazing tool for everyone!
It's been easy from the moment we set it up. Very user friendly and easy to use. Customer service is always great and response time is quick.
Avantages
Easy to use, user friendly and great customer service.
Inconvénients
I would not change anything, it's a great tool to have in all offices.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
An important Review
Great! We lOve everything about it. If we could just use this for all of our work it would be even better! Then we would not fill our search bar with 6 different apps!!
Avantages
How easily accessible it is! Very easy to use. Easy instructions to follow and to teach to new employees.
Inconvénients
No knowing about more features until now.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Devan Weave Review
Avantages
I love how user friendly it is and how it is multifunctional.
Inconvénients
Sometimes the app is slower or doesn't show notifications.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
LITERALLY LIFE SAVOR IN OUR DENTAL OFFICE
LOVE IT! I love how easy it is to communicate with patients
Avantages
I love how easy it is to communicate with patients
Inconvénients
not being able to access templates on everyones weave
- Secteur d'activité : Matières plastiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Amazing connecting with patients with ease
its great, easy to use helps with forms and payments as well .
Avantages
I like the fact that it sends appointment reminders for patients to confirm. I also like the ability to send bulk texts. we use these for our monthly promos.
Inconvénients
slow to merge with a new contact in nextech
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Love the convenience of Weave!
Avantages
We love the convenience of messaging with patients over text. As an optician, if a patient is looking for a certain frame or we need to see a defect they reported on their glasses, we can send photos with ease.
Inconvénients
Only con we have is we haven't found a way to block robo calls without using the Weave website.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave review
Fantastic, i would be lost with out weave.
Avantages
Being able to have so nany options in one spot. Being ablevto send out mass texts and communications with the team chat. 1 big one is the voice recording with all calls.
Inconvénients
Once in a while lately it says the network is experiencing problems. Or it says their needs to be an update i go to do it and it wont.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
We love weave!
So far great! Weave has been great at bettering our office!
Avantages
The ease of being able to get to patient info, and use the tools to better our practice
Inconvénients
Sometimes the calls won’t show up as recorder even when logged in
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love Weave
Wonderful! Wouldn't have it any other way!
Avantages
We love weave, especially for confirming out patients appointments. We also love the texting feature on the app.
Inconvénients
We do not dislike anything about weave. So far so great.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Convenience Factor +10!
I use Weave everyday to communicate with patients regarding appointments and overall questions. The schedule being linked to Weave is excellent and makes texting patients regarding their appointments super convenient.
Avantages
Weave is a great service that we use everyday! It's so convenient to be able to message our patients.
Inconvénients
I don't have anything to complain about!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great company and easy to work with
One of the best decisions I've made as a practice owner
Avantages
Easy transition to their equipment and the app is great. My patients love getting the reminders!
Inconvénients
The bulk text messaging was disappointing because of the small size of the message allowed
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
A solid system with more versatility than expected.
Very Positive. So far, no issues have been insurmountable or large enough to be more than a mild annoyance.
Avantages
Ease of use and easy to follow tutorials.
Inconvénients
Occasionally it has a hard time synching after a task is completed.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Must have if you are not in office everyday.
Avantages
Being able to see schedule on your mobile app, answer calls and texts from patients when you are not in office, automatic texts reminders, birthday texts to patients and list goes on!
Inconvénients
None.
Maybe a little lower monthly fee would be nice?
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Communicating with patients is easy
Weave has made communication with patients easier, and faster.
Avantages
I love how easy it is to speak with patients through text, and the ability to tag those texts is a plus!
Inconvénients
It would be great if Weave can implement the ability to prioritize urgent texts.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
So helpful
Great, it has helped the communication on the office tremendously
Avantages
You can communicate with people in the office in real time and get answers right away. You can contact patients via text as opposed to having to make phone calls. Pts prefer to text these days.
Inconvénients
No problems at this time with using weave
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave User
Overall Weave is easy to use and great way to communicate with patients.
Avantages
I feel it is user friendly. Weave is great way to communicate with patients. I like how you can set up templates to send patients.
Inconvénients
We are not able to use the scheduling application. It does not work with our EMR.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Amazing App
Never had a complaint or an issue. Customer Service is great.
Avantages
everything easy to use and work, simple yet effective
Inconvénients
There is quite a few tabs/buttons wish it could be condensed.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Excellent platform for business communication
We have been using for our present clinic management software and that we are switching to a new software we'll integrate it to the new one as well
Avantages
Easy app for internal and external communication
Inconvénients
Setting the platform up for a new system is somewhat lengthy
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave makes client communication a breeze
Avantages
Weave allows our staff to easily communicate with our clients while reducing phone time. This allows our staff to make better use of their time. Weave is used to deliver lab results (when appropriate), do call backs to check on patients, and remind clients of upcoming appointments and medications needed.
Inconvénients
Occasionally, we will have dropped calls due to internet lags.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Very Efficient System
Avantages
The system allows you to track every conversation your staff had, and also, have it as a transcript if needed. In addition, you have the option for mass texting and sending forms for patients prior to scheduling. Very effective.
Inconvénients
Cost can be a little lower, and the fax functions are not very good on mobile devices
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Weave is great
I appreciate Weave. It makes my job easier.
Avantages
I like that I can text patients through the work line. It makes it easy for sending info such as appts, directions, reminders etc...
Inconvénients
I have not yet found an issue with Weave.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Good UCaaS product with a very good bang for your buck
It's not a bad product. We used it for a handful of our sites and had some good success with it. Ultimately, we moved on from Weave in a UCaaS consolidation, but I really wish in hindsight we had given Weave more of a chance.
Avantages
The Weave Desktop app has a balance to it that makes navigation relatively easy, provided you understand how to navigate it.
Inconvénients
There are certain things you could only do in the desktop app as compared to the web browser
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave Review
We use Weave to text patients & send automated text messages.
Avantages
Weave is easy to use. It is user friendly.
Inconvénients
I don't like when something goes wrong & we have to call customer service.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
receptionist
Avantages
texting with patients. We both love it!!
Inconvénients
When we are texting, at times the app closes
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Wonderful Wow Weave
Most incredible and outstanding Service I ever experience no one can compare to Weave Team
Avantages
Fantastic and Fabulous customer service they provide every time I call for help on something.
Inconvénients
Nothing at all love everything wouldn't change a thing about Weave
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave is pretty awesome
Pretty good we had a few issues but they worked with us to resolve them. It would be nice to have one contact person like a rep or account manager to reach out to when we have issues.
Avantages
Communication between the patients and staff. Automated components.
Inconvénients
Can be tricky to set-up- there are a lot of things you need to work through and we only had one person to help us for a week during that time.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Experience
Weave has been overall a great experience. I Love the mobile app and the desktop version
Avantages
I love the simplicity of the program. I enjoy having the desk top version and also having an app on my phone
Inconvénients
I don't have any yet. I seem to not have any issues with the program
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave Review
I am overall satisfied as this is our means of communication with patients and colleagues
Avantages
What I like the most is its ease of Function "user friendly"
Inconvénients
What I like least is that it has no option to share any file or image and no option for me to receive a call coming from our main phone line
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave is the best!
I couldn't be happier. It's easy to use, great customer service.
Avantages
Easy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed.
Inconvénients
I have zero complaints. I love everything about Weave.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SOUTH PASADENA DENTAL
I HAVE A GREAT EXPIERENCE WITH WEAVE. I LOVE HOW EASILY WE CAN COMMUNICATE WITH PATIENTS
Avantages
THAT WE CAN EASILY COMMUNICATE WITH PATIENTS
Inconvénients
THERE IS NOTHING THAT I DONT LIKE ABOUT WEAVE
- Secteur d'activité : Assurance
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Weave is the BEST!
It’s been a timesaver in our practice when it sends the automated texts to the patients to remind them of their appts.
Avantages
I love using it for the fax & text software and it being user friendly is a bonus!
Inconvénients
There are no cons! Our office loves it and we use it everyday for multiple things!
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
a must for a busy office practice!!!!
Avantages
We can communicate better with our patients.
Inconvénients
Easy to communicate with patients over the texts. Confirming appointments is easy. Notifying that glasses are ready. Calls being recorded.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great app!
Avantages
I like that you can stay in touch with patients, confirm patients and fwd calls when you are out of the office
Inconvénients
I don’t like that you can not schedule anyone
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
10/20 recommend weave to other employers
Avantages
It is very user friendly and has helped our office tremendously in having better ways to schedule and communicate with our patients!
Inconvénients
Took some getting used to using a new software but highly recommend this priduct
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Overall good experiance
Overall, things have been very good using Weave.
Avantages
Once set up, simple to use. Very convenient
Inconvénients
Some days are glitches, but that is technology
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Communication
Great customer service when needed, and convenient communication.
Avantages
Convenient communication with coworkers in a busy practice.
Inconvénients
Not being able to see previous messages in a chat in a certain time frame.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Wish we didn't sign up for it
Awful. I wish we never signed up with Weave. I will be looking into other communication software's and asking for a full refund. This is a joke of a company.
Avantages
The Weave desktop app is a nice feature . It is small and easy to use. The only good thing about Weave.
Inconvénients
You guys are horrible company. Our Weave has not worked properly since we signed up with Weave. The fax didn't work for over 2 months, the payments are not writing back to Open Dental, confirmations are being sent to patients who are no longer on that day and patients accounts are unable to be pulled up. I keep being told-'were escalating this to Tier 2, to Tier 3', but they are simply passing the blame and keeping me in limbo.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
ROE Weave Review
Overall it's great, no major problems ever.
Avantages
I leave how easy it is to navigate and communicate with patients. The flexibility it allows.
Inconvénients
There number of times I have to restart the app sometimes.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Amazing Software
Avantages
Weave is so convenient for us to use in communication with our patients as well as sending and receiving payments.
Inconvénients
Very occasionally the app will crash, but this issue is often time fixed very quickly.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
10/10 recommend
Great, I use weave daily! I would definitely recommend to others!
Avantages
Very user friendly! I use weave daily at work & it makes the job so much easier when it comes to patient communication & confirming appointments.
Inconvénients
‘Forms’ -this feature only allows for us to create/customize one automated message for all forms.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
We love it
We utilize it every day, multiple times a day.
Avantages
At this point, I can’t practice without it.
Inconvénients
I wish I could schedule patients so it could write back.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave and how it helps
Avantages
Easy to use, fast and simple the clients are happy
Inconvénients
Can be delayed sometimes with numbers and accounts
