Parcourir les avis sur REACH

271 avis sur 557
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Douglas
Douglas Afficher plus d'informations
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 14/09/2023

Annonces publicitaires

Avantages

C'est un logiciel qui vous permet de faire évoluer votre entreprise sur les réseaux sociaux J'aime la façon dont on peut planifier les graphiques ça me permet d'offrir à mes clients plusieurs types d'optionsREACH est un logiciel très fiable je le conseille à tous si éventuellement vous souhaitez faire connaître votre jobs ou commerce En plus de ça c'est même pas chèr

Inconvénients

Les configurations de REACH sont très compliqué sinon j'ai pas eu d'autre problème

Michelle
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 20/10/2020

Reach Digital Signage great value

Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.

Avantages

The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.

Inconvénients

I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.

Matthew
Matthew Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

2
Publié le 03/02/2023

Hidden Fees and Horrible Graphic Designer

Avantages

I had no pros working with this product, unfortunately. I switched all 300 screens to another platform.

Inconvénients

They have hidden fees that are not told until after you try it and want to sign up. We wasted valuable time as we had a budget, and the fee was 350 for set-up, which was never discussed in several conversations. No other platform has that fee. The designer was not good at all. My 3rd Grader could have done better. Not worth it for the 350. Runnnnnn. They are so many options that do not change that.

Stephen
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 26/03/2021

Creating Educational Access with REACH

We have enjoyed using REACH for over three years. Great staff and response time to any issues.

Avantages

REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.

Inconvénients

We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.

Angie
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/02/2022

Excellance

I have had a great experience with Reach. When I have a problem they are quick to get it resolved.

Avantages

I like the image display and the updates. Our ambulances look great on the monitor and it is the first thing people see when they walk in. The combination of the images with the scrolling updates looks very professional and helps with communication within the company.

Inconvénients

The software is very easy to use. I don't know of anything I would list as a negative feature.

Jennifer
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 02/03/2021

REACH review

REACH has fantastic customer service. From the time I contacted them for quotes to the last issue I had with signage, they are kind, courteous and efficient.

Avantages

I like the variety of applications available, for instance, weather, time, date, social media feeds.

Inconvénients

Moving to the Playlist and Media Library was a good switch in order to allow us more flexibility in building slides, however it is more complicated than the slide building we were using previously. It would be nice to toggle between the two build capabilities to allow more staff to create and edit slides with less training.

Kisha
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/07/2019

YMCA of Central Ohio is pleased to use this product.

We are able to communicate more effectively than before with this product.

Avantages

The customization on all fronts plus great customer support.

Inconvénients

Unable to segment info across multiple TV locations within the same building without investing more into product. We just don't have the budget.

Breanna
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 10/05/2023

Good, but can be intimidating

REACH has very strong customer service. Overall, our experience with the service has been positive. Our display improves our brand recognition and helps our facility in looking professional and clean versus our competitors who use other systems. We enjoy having a display so custom to us.

Avantages

I like that our REACH display is just "plug and play". It displays our facility schedule on it, and it updates as events pass and loads upcoming ones. We have static logos on the bottom off the screen under the schedule. It looks great and incredibly professional in our lobby. We are happy to have something so custom to our branding.

Inconvénients

REACH feels intimidating when setting up any changes to the display. We occasionally display "Welcome" signs to teams visiting our sports facility, and I always dread having to prod around to get it to display right without screwing something up. I haven't actually had problems with it, but I definitely err on the side of caution and I only trust technologically very specific staff to use it.

Kathy
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 11/04/2019

Very satisfied with REACH TV

My overall experience with REACH is great! The customer service is very helpful and answers my questions right away and also follows up after a problem is resolved. The ease of uploading our flyers has saved a lot of time. The REACH program is very user friendly. I have been able to navigate the program without problems.

Avantages

I like the ease of uploading our flyer images (already designed) for each of our programs at the Bartlett Park District and not having to recreate the messages. I also like the preview feature on the desktop without having to be in front of the actual screen. Also, I like that I can change the order of our messages under the change order tab. And lastly, adding videos are as easy to upload as images.

Inconvénients

I am not sure if this problem is on our end (internet connection- I have contacted our IT staff and they cannot detect a problem), but under Dashboard - the Network health is offline. When viewing the screen in the lobby, my recently uploaded announcements are running correctly. So I am not sure why it would say it was off line? Also, sometimes when uploading a jpg, Reach will skew the jpg. The image won't fit the total space. I can enlarge the image (by pulling out the corners), but I cannot stretch the image horizontal because the proportions are constrained (skewed). This doesn't happen often (maybe twice a month) but when it does I have to snag (program) my jpg and save it again. So I am not sure if something happens to that file when saving it to a jpg or if something happens to the file when it is uploaded to REACH?

Scott
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/02/2022

Reach for the Best

Students know more about class offerings besides just the one they are in. They are more aware of our program as a whole vs the small piece they are currently interacting with. There are less office questions about what room is my class in.

Avantages

Our students find the information informative and easy to digest.

Inconvénients

There are times when it needs to reboot which can be an annoyance especially over the weekend.

Walter
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 04/04/2022

Easy to use and manage

Totally positive. Would recommend this system to anyone .

Avantages

The scheduling feature is a huge positive for me. It is a set it and forget it thing. I can schedule the words of the week for the whole school year, and I don't have to worry about it. same form College shirt day and any other regularly appearing information.

Inconvénients

None! I am completely satisfied with the product

Bill
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/04/2022

A Great Way to REACH Your Audience

We have participants who come in specifically for one class to our building, and may not know what else is going on that we have to offer. REACH gives us an opportunity to very easily advertise to our customer base with a visual display that we were able to tweak to show exactly what information we want, when we want it.

Avantages

The software is easy to use and very user friendly. Having had the software for a few years now, I'm always impressed by each new feature added, and the ease it takes to learn how to best implement it.

Inconvénients

Tweaking a display just the way I want it is slightly harder to do than it was with a previous design, but the more I get used to the software, the easier it becomes.

Tara
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 30/08/2017

I really like working with the REACH program and it's support help.

Avantages

The software is very easy to learn and the support from the team is wonderful. Training went smooth and was easy to follow. The potential this program has is endless. There is such a wide variety to the stock images available that I am able to make any announcement style I would like. Another aspect that I like about the REACH program is the ability to "work ahead" on items that you would like broadcasted. What I mean by that is the option to set start and finish timelines. I am able to work ahead on different events two or three months ahead of time and then just set the broadcast date and not worry about it. There are many useful options that are attached with this program I however just named a few.

Inconvénients

One thing that can be a bit frustrating is the way Windows updates do not sync with my end of the program. Here is an example of when happens...Windows has an update and when they do my monitor will go down. There is a big blue ribbon across the screen that lets you know you must perform a reboot. Well I am not able to reboot that in house. I have to make a ticket for tech support at REACH to do. Now with that being said the support at REACH responds right away and it doesn't take more than an hour to get things back up and running. The communication on their end is great I know exactly when they get the message and when they fix the issue. So that helps make it a bit less frustrating.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/10/2018

REACH is a great tool that integrates with eSPACE.

We've been able to create a culture that no longer contends for meeting/conference rooms based on who needs it most. :) Now it's only about who put it on the calendar first.

Avantages

REACH is integrated with our eSPACE event scheduling system. There is minimal set up that seems a little daunting when creating the first display? But once you understand what it's asking, as long as you follow the steps you can't go wrong. The team at REACH does a great job of asking what's needed and knowing exactly how to set up the displays to show information for spaces/events approved in eSPACE so there's never a conflict when somebody goes to use a meeting/conference room. If it was scheduled, it will be on the display!

Inconvénients

Initially, there was a little bit of misunderstanding with the support team that helped us to implement displays based on what we were needing, but after this, we've had no negative experiences. Every once in a while I have to reset the software, but that's usually only because updates were pushed to our iPads.

Robert
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

4
Publié le 16/03/2022

Bright, fun, engaging -- perfect digital signage for elementary kids!

REACH has allowed me to keep announcements in front of my student body and staff in a way that is bright, engaging, timely, and flexible.

Avantages

If I'm pressed for time, I can quickly pull from high-quality, pre-made templates and sign options. If I have time to make my own signs, the menu of colors, backgrounds, fonts, and animation features allow me to be creative.

Inconvénients

It would be very helpful if each font name was shown in the actually font; this would make it easier to pick from the list.

Jereme
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 28/08/2017

I had originally gone with a different digital signage company, but went with REACH and love...

Better communication about what our students are currently working on in the building. We put everything on the signs from band concerts, quilting projects, sporting events, parent teacher conferences, lunch menus. Anything that goes on, we put it onto the signs so that when community members and family members are in the building they can get a pretty accurate and recent picture about what's going on at our school.

Avantages

It looks very professional and matches our schools colors and logos perfectly. The social media tie ins are also very nice. The YouTube plugin feature is also so simple it's almost idiot proof. I also love that the entire area can be customized to your liking. The Alert system is also very cool for snow days and delays. The parents really like that one. I also like being able to upload PDF files straight to the signs. We get a lot of clothing order forms that are in PDF, so I just toss those up on the signs and we're good to go.

Inconvénients

The scheduling part is a little bit difficult to work with. We have Rschools and it seems to pull a little bit odd, but that may just be me needing to reach out to Customer support representative a little more. It's easy to get it synced up, but it shows (Home) after every event. Not sure why that is.
Another thing I've found a little odd is that it is sometimes hard to troubleshoot what is on the screen and what you are seeing when you do a preview. For example, if our FB is not working correctly the display will show all black but the preview will still show the content properly.

Jordan
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2021

Wonderful Product! Can't imagine using anything different!

Overall, my experience with REACH has been nothing short of amazing! They are a company who truly cares about making the experience easiest for their users and works hard on building customer relationships.

Avantages

The most impactful feature of this program is how easy it is to not only use with our computer system, but how easy the implementation process was as well. The customer support for REACH is extremely helpful and efficient! They were able to answer any questions we had quickly and helped resolve any problems we had in a time efficient manner. As the one who updates information to the TV screen, I really appreciate that you are able to do batch uploads. This feature alone saves so much time for those of us who have a ton of other items on their agenda!

Inconvénients

I have not found anything yet that I do not like about this software.

Laurie
Laurie
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2018

We have had nothing but positive experiences with the announcement screen and customer support.

Our patrons love viewing the announcements . Since the announcements are so graphically pleasing, it is easy to grab the attention of passersby and to drive home our message effectively and easily.

Avantages

It is user-friendly and makes it easy to create announcements with high visual impact. I love having easy access to stock photos and also having the option to easily upload my own photos.

Inconvénients

The new template is slightly more difficult to use than the old one, but that may just be because I am not used to it yet. The more user-friendly, the better!

Laurie
Laurie
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/09/2018

Easy to use, highly effective digital signage

We have found that our REACH digital announcement screen is a highly effective way to grab students' attention as they walk past and we depend on it for daily announcements and other topics of interest to our students and patrons. We love it and have never experienced any downside to this great announcement tool.

Avantages

I love the easy to use templates, the easily located stock photos, user-friendly graphics and interface. Excellent customer service and technical support.

Inconvénients

Nothing! We have not found any drawbacks or problems and are extremely pleased with this system.

Peggy
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2024

REACH Digital Signage

Awesome. From the sales team to the support team, I have had NO bad experiences or long wait times for information and support over past 4-5 years.

Avantages

Easy to install, setup and maintain. The simple interface on using different calendars and layout templates. LOVE the fact that we do not pay for new/revised template creation!!

Inconvénients

Having to call to register each player during setup.

Ted
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/02/2024

Reach Media displays in Matrix Distribution Centers

Our experience has been great, the our team in multiple facilites has appreciated the ability that Reach Media has provided to present time sensitive and important information.

Avantages

The application was easy to setup for multiple devices that are located across our national network of distribution centers.

Inconvénients

It would be nice to have more built in applications for showing previous days results for sports teams.

Sean
  • Secteur d'activité : Semi-conducteurs
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/01/2024

Reach Media platform is great and easy to use

Our experience with Reach has been great. They have good support and the players just work. The content managers love the playlist management and how simple it is to use.

Avantages

We liked the simplicity of web portal, the playlist management and the remote management of our devices. Their support is also very good.

Inconvénients

Once in a while we need to reinstall the application on some devices.

Deborah
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/01/2024

REACH makes my job easier!

I am so HAPPY to be using this product, I use it everyday. It's a joy to use.

Avantages

I like the fact that you could demo the product before purchasing, it's user friendly, you can schedule training, I love the layout of the product. Response when you need help is available and timely. There's just so much I love about this product!

Inconvénients

In the filter status I like to be able to see what I have scheduled because sometimes I'm asking myself did I schedule something. I schedule my events at least 2 weeks in advance.

Mario
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 19/01/2024

Reach segnaletica digitale

Ho provato il software con la prova gratuita da molte possibilità di personalizzazione, con molte integrazioni buona possibilità di semplificare la messaggistica

Avantages

Mi piace del software le integrazioni von molte app o altri software e la semplificazione della messaggistica

Inconvénients

Ho provato la prova gratuita trovo Reach un buon software non trovo difficoltà

Alice
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 22/04/2024

My Experience With REACH

Avantages

The tool makes handling document management as well as signing electronically is easy

Inconvénients

No serious flaws experienced while using REACH

25 avis sur 271

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