REACH

Avantages

C'est un logiciel qui vous permet de faire évoluer votre entreprise sur les réseaux sociaux J'aime la façon dont on peut planifier les graphiques ça me permet d'offrir à mes clients plusieurs types d'optionsREACH est un logiciel très fiable je le conseille à tous si éventuellement vous souhaitez faire connaître votre jobs ou commerce En plus de ça c'est même pas chèr

Inconvénients

Les configurations de REACH sont très compliqué sinon j'ai pas eu d'autre problème

Avantages

Reach is very friendly. It having mobile access,this integrated with third parties.Best advertising platform for companies

Inconvénients

The customer support is poor in some cases

Avantages

Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.

Inconvénients

One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.

Avantages

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Inconvénients

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Avantages

The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.

Inconvénients

I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.

Avantages

REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.

Inconvénients

We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.

Avantages

I like the image display and the updates. Our ambulances look great on the monitor and it is the first thing people see when they walk in. The combination of the images with the scrolling updates looks very professional and helps with communication within the company.

Inconvénients

The software is very easy to use. I don't know of anything I would list as a negative feature.

Avantages

Easy to use. Templates that allow for branding and standardization of content. Ability to share content across multiple signage players. Support and service after the sale.

Inconvénients

Integration with our Emergency Alert and classroom scheduling systems was a challenge.

Avantages

The implementation team at Reach was fantastic, they worked with me to create a beautiful layout that is easy for me to maintain. The interface is intuitive, and updates are quick and painless. The fact that the system is cloud based has saved countless trips to the office, when quick updates were needed off hours.

Inconvénients

I honestly have not run across a "Con" for us.

Avantages

I like the variety of applications available, for instance, weather, time, date, social media feeds.

Inconvénients

Moving to the Playlist and Media Library was a good switch in order to allow us more flexibility in building slides, however it is more complicated than the slide building we were using previously. It would be nice to toggle between the two build capabilities to allow more staff to create and edit slides with less training.

Avantages

The customization on all fronts plus great customer support.

Inconvénients

Unable to segment info across multiple TV locations within the same building without investing more into product. We just don't have the budget.

Avantages

They are friendly, easy to get in touch with when you have an issue. Very patient teaching us how to use the program.

Inconvénients

I haven't found anything. Maybe a live chat box would be cool to add.

Avantages

Easy to use and a great value for the money. The Reach Team is great to work with.

Inconvénients

Not really a con but I'd like to have access to as much stock content as possible. Stock Safety slides, etc.

Avantages

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience.

I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Inconvénients

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free.

Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability.

I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Avantages

I like the ease of use and the quickness that I can post something to multiple signs in multiple locations. Our former provider was one with very good software and REACH had a slightly different approach, but one that made sense and allowed me to manage our signs more efficiently. They are very responsive to user feedback and it show in the software.

Inconvénients

Honestly very little. No complaints from my side.

Avantages

We really love that we were able to make our boards in the building digital with this software at a cost that was not a huge increase to the condo. The ease of use of the software and that it is online allowed our board to manage what was on the board and to make sure it was appealing to owners and residents.

Inconvénients

I wish there where easy template layouts that we could use and that you offered backgrounds for these templates.

Avantages

Managing all of our signage from one computer is awesome. Live updates are so easy. There are so many prebuilt templates available that I hardly have to design anything from scratch.

Probably my favorite feature is the interactive polling. All of our clients think it's so cool to walk by and participate in a poll or survey, then see the results later displayed on our boards.

Inconvénients

Occasionally there is a hiccup with the syncing. But it's extremely rare and nothing a quick hard reset can't fix.

Avantages

The REACH software allows for content to be easily updated from various platforms, which has been extremely helpful in displaying media that has expiration dates.

Inconvénients

Every so often the players will freeze and are not able to be accessed through the administrative dashboard. A hard reset needs to performed and they are back up and running within a minute or two.

Avantages

We had a basic one-screen service for multiple years and upgraded our wall screen to REACH just a few weeks ago. Installation and ordering was easy with the help of our contact, [SENSITIVE CONTENT HIDDEN], who helped us every step of the way from design needs, installation, ordering, billing, and training. [SENSITIVE CONTENT HIDDEN] listened to our specific needs and was able to customize our program to be EXACTLY what we need for the present and for the future. When we thought we had the wrong cords for installation (which we didn't...our mistake), she was willing to send the correct ones overnight. She was willing to go over and above for us. This has been a consistent trend in all of my dealings with REACH. HIGHLY RECOMMEND!

Inconvénients

The only thing I would change is the design tools. These aren't always easy to use. The best way to get around this is to design in another program and upload an image instead.

Avantages

Being able to use and create from the software wherever I am. It is a MUST to have access and functionality from anywhere.

Inconvénients

I am not always able to find my playlists as easily as I would like. Need clear ways to get to loaded layouts.

Avantages

If I'm pressed for time, I can quickly pull from high-quality, pre-made templates and sign options. If I have time to make my own signs, the menu of colors, backgrounds, fonts, and animation features allow me to be creative.

Inconvénients

It would be very helpful if each font name was shown in the actually font; this would make it easier to pick from the list.

Avantages

It looks very professional and matches our schools colors and logos perfectly. The social media tie ins are also very nice. The YouTube plugin feature is also so simple it's almost idiot proof. I also love that the entire area can be customized to your liking. The Alert system is also very cool for snow days and delays. The parents really like that one. I also like being able to upload PDF files straight to the signs. We get a lot of clothing order forms that are in PDF, so I just toss those up on the signs and we're good to go.

Inconvénients

The scheduling part is a little bit difficult to work with. We have Rschools and it seems to pull a little bit odd, but that may just be me needing to reach out to Customer support representative a little more. It's easy to get it synced up, but it shows (Home) after every event. Not sure why that is.
Another thing I've found a little odd is that it is sometimes hard to troubleshoot what is on the screen and what you are seeing when you do a preview. For example, if our FB is not working correctly the display will show all black but the preview will still show the content properly.

Avantages

The most impactful feature of this program is how easy it is to not only use with our computer system, but how easy the implementation process was as well. The customer support for REACH is extremely helpful and efficient! They were able to answer any questions we had quickly and helped resolve any problems we had in a time efficient manner. As the one who updates information to the TV screen, I really appreciate that you are able to do batch uploads. This feature alone saves so much time for those of us who have a ton of other items on their agenda!

Inconvénients

I have not found anything yet that I do not like about this software.

Avantages

It is user-friendly and makes it easy to create announcements with high visual impact. I love having easy access to stock photos and also having the option to easily upload my own photos.

Inconvénients

The new template is slightly more difficult to use than the old one, but that may just be because I am not used to it yet. The more user-friendly, the better!

Avantages

I love the easy to use templates, the easily located stock photos, user-friendly graphics and interface. Excellent customer service and technical support.

Inconvénients

Nothing! We have not found any drawbacks or problems and are extremely pleased with this system.