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- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Getting it out
Authentication for access control made simple ... no fuss or extra machines ... one point of access for the services
Avantages
Simple well developed API's, that just do what they suppose to do
Inconvénients
There is nothing about the software we didn't like ..... the only con is that there is no auto update of credits available.
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Simple messaging
Texting a group of members to drive attendance at meetings, attendance is up 15-20% simply due to motivational messages and reminders to attend
Avantages
It's super simple, quick to use, mobile or desktop, love the scheduling facility
Inconvénients
I hate the 'are you a human' check at login - I understand it's for protection from machines trying to access my account, but really seems overkill.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Messagebird - a simple and useful text messaging system
This has served our organisation well for several years, though I think the changes that were made recently made the product more limited in some ways.
Even so, it is cheap and effective.
Avantages
This is reasonably priced and easy to use software.
Inconvénients
Messagebird removed the functionality that allowed you to target sub groups, without spending time individually joining numbers to it. This was disappointing.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
As easy as expected
Straight forward SMS service. Support has good response times and is easily reachable.
Avantages
Implementation is straight forward using the extensive API docs and SDK's.
Inconvénients
The sub accounts are a bit confusing sometimes, could use some UI improvements.
Works fine though.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Easy to use and quick
Use the tool to send text messages to our customers.
Avantages
This is a really useful tool for urgent information to be passed to our customers. The ones that don’t check their emails regularly.
Inconvénients
Nothing in particular I dislike about it really. It’s quite a basic layout but I feel that doesn’t matter when the tool is so useful.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Messagebird moderate user
It does what it advertises. I only use it to send out notifications that does not require user reply but apparently it is able to be done should I need it.
Avantages
Customer service response is quick (in working hours).
Message sending is quick and reliable.
The web pages responds quickly and balance display is real-time.
Supports Chinese characters and supposedly other languages encoded in UTF-8.
Competitive price in the Australia market.
Inconvénients
Some of the pages are not fully localized, e.g. sub-account finance page currency is only in EUR.
Not too many user permission control (all users are administrators)
First-time recharge takes a day.
Customer service is not 24/7 (might be inconvenient to users on the Eastern hemisphere.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Best way to get our message out!
Avantages
Super easy to use. I had questions during setup and the support at MessageBird walked me right through! Talking to our company owner just yesterday about the service we receive from MessageBird and it's ease of use. I highly recommend using MessageBird, great company and staff helped me reach my goals for alerting my customers anywhere in the United States.
Inconvénients
I have nothing negative or least desirable about the software. Really works good for our customers for being notified.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Marketing manager
Avantages
Easy to use. Great functionality which makes my life easier
Inconvénients
The UX could be improved. Not always easy to go through the flow.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Brilliant messaging service for my small business
Great software and happy to recommend to all friends and work colleagues to use.
Avantages
Easy to use for day-to-day messaging tasks - my customers love receiving booking confimations via text rather than email.
Inconvénients
None really - once you get the hang of it the software is pretty straight forward.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Powerful API for SMS messages
Avantages
MessageBird nailed it: they built the perfect tool for sending SMS messages through their API, allowing us to integrate their platform into ours and automate the whole process. 10/10!
Inconvénients
I'm sorry but can only think of great things, as everything workes as expected and also very reasonably priced.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Service with Excellent Reporting
Our system is used for further education admissions in order remind students about interviews and the application process.
Avantages
Easy to set up and useful reporting facilities compared to other providers. The per message cost was lower than other providers.
Inconvénients
I really can't think of any cons as our experience has been faultless.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy integration and clean API
Due to pricing changes at our former SMS provider we were able to switch within a day to use MessageBird. The easyness of implementation really stands out
Avantages
The API is really clear and easy to implement.
Inconvénients
When sending high volumes it would be nice to get recommendations on pricing benefits.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great for sending SMS to customers
Avantages
We use this to send SMS invoice reminders. Nice simple interface, cheap rates and fast delivery.
Inconvénients
Support can sometimes take while to respond via live chat but nothing much to complain about.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Overview
- structured, clear, easy to understand, easy to use
Avantages
+ easy to use
+ good overview
+ comfortable
Inconvénients
- bad overview, with several users
- no connection to, for example, whatsAPP, weChat and so on
- no Windows or Apple OS app
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use once you get used to it
Avantages
Logging in our clients contact numbers so we can keep them informed of there booking. The support you get is first class and prompt
Inconvénients
The only set back we find is sometime the dates breakdown does not correspond with amount of text messages sent
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SMS forwarding working well; portal not so friendly
Avantages
SMS and voice forwarding is working OK,
Inconvénients
The portal is not very friendly and intuitive.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Best Services, and Fast Support
Avantages
Their services are so helpfull, and help us to get close to our customers
Inconvénients
i dont find anythig that its not good, by the way all services are good.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Satisfied
It's really helpful for my business!
Avantages
The ease of use, the way you can navigate the dashboard
Inconvénients
I experinced some difficulties whem we ran out of credits.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
MessageBird review
Avantages
Easy to get phone numbers and send and receive text messages with those numbers.
Inconvénients
The interface of the website can be a little wonky.
- Secteur d'activité : Sports
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great for Clubs
Whenever phoning for support or help, there is always someone who is knowledgeable who can help.
Avantages
Send bulk Messages
Schedule Messages
Address book where you can personalise messages
Inconvénients
Phone App would make it easier to reply to messages
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Happy customer
Avantages
Been using for around eight months now, never had any issues and everything works easily
Inconvénients
Never had anything to put as a con everything we’ve used it for has been fine
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Competitive pricing
Avantages
Pricing is competitive and UI is good, from a non technical point of view, its easy to get stuffs up and running quickly.
Inconvénients
There is quite alot of services and can be confusing at first glance.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Great company
Avantages
The design is awesome!
The price/quality is perfectly balanced.
Great job guys!
Inconvénients
The 24h for verification of the payment.
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great alternative to Twilio
Avantages
You can get numbers with both SMS & Voice capabilities. Great API documentation and easy (and fast) integration.
Inconvénients
We got a few outages, but they were resolved fairly quickly by the support team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Text Messaging
Avantages
Ability to customoze the text messages we send
Inconvénients
Not having control over the area codes used to send the messages
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very good
Avantages
Is very easy to integrate with existing infrastructure. Is very affordable for sending notification sms messages.
Inconvénients
I don't have any cons. Everything works very smooth.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Message Board Review - Easy to use!
We needed a way to receive texts for dual factor authentication, it does exactly that.
Avantages
Very simple setup and integration with our software
Inconvénients
Nothing really, for the money is a good product
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to understand
good support team, always here to help
Avantages
easy api
good pricing
system stability
good support
Inconvénients
better to have more testing environment from the portal.
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good Customer Service
Avantages
The functionality is easy to use and detailed tabs
Inconvénients
the limitations in sending to other countries
- Secteur d'activité : Études de marché
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Overall very solid performance
Avantages
I really like that they deliver sms with a very high reliability.
Inconvénients
Quite expensive - and the client libraries are not the best
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great service
Avantages
Easy to use, well priced. Would highly recommend to my colleagues.
Inconvénients
No problems as of yet. Easy to use and reliable
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
MessageBird review
Great
Avantages
easy to implement API, great service, dashboard visibility
Inconvénients
Access to deliverability stats, not a lot else!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very developer friendly
Avantages
The ApI documentation is very good and easy to implement.
Inconvénients
There was absolutely nothing I did not like.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Messagebird has been great for notifications to customers around order statuses
Avantages
Ease of use once all is in place and integration with our Magento based website was an absolute breeze
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Great messaging provider with a reliable deliveryservice!
Sending alarmnotifications and verification messages to our end-users.
Avantages
What I appreciate most about this software is the fact that it integrates easily with other solutions and has a great uptime and performance.
Inconvénients
There is nothing I do not like about this software, it works perfectly.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Messagebird
Very good and never needed support.
Avantages
Works very easy and very easy to connect with software programs. It is not expensive so I can recommend everyone this software
Inconvénients
You have limited amount of characters for settings as the sender.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
MessageBird
Overall experience is really good, easy to start, cheap and almost zero maintainability.
Avantages
It's really easy to setup and start sending messages via the API.
Inconvénients
You guys do what you say you do, so no complains here.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Just Getting Started
So far, its been easy to set up and has great features. I look forward to going deeper into the software's capabilities.
Avantages
The UI has a lot of easy to use facets. I'm very confident and comfortable with this company's services
Inconvénients
None so far. I'm just getting started. There was some confusion but the agent helped me.
- Secteur d'activité : Recherche
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
MessageBird allows one to send SMS messages with great facility
I have enjoyed using the software and might purchase the full version in the future.
Avantages
I could easily send SMS message to recipients without any issues. If I have any requests, with a few clicks, I can easily send a message out quickly.
Inconvénients
Thus far, I have not come across any significant issues using MessageBird and highly recommend it to others.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Good product
Avantages
Easy of use, simple intuative interferce
Inconvénients
Limited message archieve, would be good to search further in your message history
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Fast, clear and reliable.
Fast, stable and complete solution for messages to customers. For both SMS and automatic calling!
Avantages
The clear API programming language specific libraries.
Inconvénients
The unclear console. SMS and calls are not separate from each other.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to use affordable effective service
Avantages
Easy to implement, flexible to use. We fixed all requirements within one day.
Inconvénients
We didn't experience any obstacles during implementing our requirements.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great for sending SMS to customers
Avantages
Great peace of kit havent has any problems with the service. Pricing means it is relatively cheap per SMS. Good customer service.
Inconvénients
Sometimes we have undelivered messages plus sending bulk messages can have some issues, but overall its a great servce.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Chat widget for government & medical clients to keep data safe
Our clients are able to use the chat widget to keep data secure.
Avantages
I have medical and government clients who have tied this software into their websites. Great secure method for chat widget use.
Inconvénients
I don't have much to offer from a dislike purpose to this software. Seems easy to use for what it offers.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
A handy resource
It enables me to chase customers (bt text) - who haven't bothered to read my emails.
Avantages
I can send text messages from my laptop.
Inconvénients
Not possible to receive text messages back
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great !
Avantages
Really easy to integrate and use. Good host of features.
Inconvénients
Not really had a chance to think about cons :)
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Cost effective resource
Avantages
As a small charity, we need to SMS supporters one a very small scale and to personalise those messages. As such, MessageBird is ideal for us at this point in time. Any queries I have had have been dealt with quickly and efficiently.
Inconvénients
It does what we need it to, so nothing negative to say.
- Secteur d'activité : Musique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Easy service to use
We use MessageBird to confirm orders using the sms messaging api.
Avantages
Great product, very easy to implement, good delivery rates, and responsive support team!
Inconvénients
can not fault the service. No negative to be found
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Exactly as described
It’s been relevantly easy to learn it’s pretty straight forward and makes a business’s life easier
Avantages
It makes it easy to connect with your clients to ensure their confidence in you as a business
Inconvénients
It could be a little bit more simplified
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
We used MessageBird SMS for real-time status updates and OTP
We have implemented a real time status updates solution for our customers and also added a security feature for their accounts with an OTP verification through SMS
Avantages
Ease of use and integration through their API,
Cost-effective and has an almost real time delivery of messages to customers.
Inconvénients
There are some minutes of delays with the messages sent to some customers (due to the mobile network provider?), but they get received eventually.
