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hellotax - Prix
hellotax n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de hellotax est disponible à partir de 39,00 €/mois.
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- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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Une rêve devient une réalité
Avantages
Ils sont très disponibles
Et je conseille a nes frère africain c'est une révolution une opportunité
Inconvénients
Il répond immédiatement aux mails.
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Réponse de Hellotax
Cher AKPENE,
Merci beaucoup pour votre avis positif et encourageant. Nous sommes ravis d’apprendre que vous êtes satisfait de notre disponibilité et de notre réactivité. C’est un honneur pour nous de pouvoir accompagner des entrepreneurs comme vous dans leurs démarches de conformité TVA.
Merci également pour votre recommandation auprès de la communauté africaine – cela nous touche particulièrement. Nous restons à votre disposition pour vous accompagner dans la suite de vos activités e-commerce.
Cordialement
L’équipe hellotax

- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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professional tax compliance across EU
Avantages
I am with hello tax for over 2 years now, if you are looking for a company to complex look after you tax liabilities across EU, they are definitely recommended. I you use additionally amazon platform, they have 100% integrated platform for automated data downloads, really useful. 5/5
Inconvénients
sometimes breaks down for few hours, but not more often then once per month
Réponse de Hellotax
Dear Grzegorz,
We're delighted to hear that you've had a positive experience with our tax compliance services across the EU, especially the integration with the Amazon platform. Your continued trust over the past two years is greatly valued.
We acknowledge the occasional system downtimes you mentioned and appreciate your understanding. We are actively working to minimize these instances to ensure uninterrupted service.
Your feedback is invaluable to us, and we look forward to serving your tax needs consistently in the future.
Best regards,
The hellotax team
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Professional Service
The customer service team is very kind and responds very quickly to all demands. Thanks to Hellotax, I had no problems with tax on the European marketplace.
Avantages
We were in a very difficult situation due to the missing declaration of the previous company. HelloTax's professional team solved all our problems and prevented the penalties. I am grateful to them.
Inconvénients
The system we need to reach to read the letters from the tax office sometimes does not open on my personal computer.
Réponse de Hellotax
Dear Mert,
Thank you for your wonderful review! We are thrilled to hear that our professional team was able to resolve your issues and prevent penalties, especially after the challenges you faced with your previous provider. It's great to know that our customer service team has been responsive and helpful.
We appreciate your feedback about the system access issue. We will look into this to ensure a smoother experience for you and all our clients.
Your satisfaction is our priority, and we are grateful for your trust in hellotax. We look forward to continuing to support you with your tax needs on the European marketplace.
Best regards,
the hellotax team
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
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Our Italian VAT was deregistered
Avantages
We signed up for ease of use for Amazon ecom businesses
Inconvénients
Our Italian VAT was deregistered, putting our business at risk. We've had no response from support for months.
Réponse de Hellotax
Dear Courtnie,
We’re truly sorry to hear about your experience, and we completely understand how this situation could impact your business. Ensuring reliable support and resolving issues with urgency are priorities for us, and we sincerely regret if we fell short in this case.
Unfortunately, we’re unable to locate your account in our system based on the name provided. To assist you as quickly as possible, could you please reach out to us at [email protected]? Alternatively, feel free to reply to this review with any details you’re comfortable sharing, such as your customer ID or registered email address, so we can look into this immediately.
Thank you for bringing this to our attention—we are committed to resolving this matter promptly.
Warm regards,
The hellotax Team
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Good solution for our VAT issus
Everything has gone very well so far. The registration of the VAT ID was completed even faster than expected. All our contacts have been easy to communicate with.
Avantages
- The consultant did an excellent job explaining the process and even suggested a less expensive plan after fully understanding our needs.
- Applying for a VAT ID was straightforward, thanks to the clear instructions provided on which documents we needed to submit.
- We encountered issues with the German tax authorities during our VAT ID application. They requested a document that no longer exists due to changes implemented by the Estonian tax authorities. After persistent back-and-forth communication, your consultant successfully convinced the German tax authorities, and our application was approved.
- The instructions were clear, and whenever we had questions, the support team responded to our emails very quickly.
- Pricing is very competitive.
Inconvénients
The knowledge base needs improvement. Many of the questions we had were not addressed, which required us to contact support for clarification.
Réponse de Hellotax
Dear Helmut,
Thank you for your thorough and thoughtful review. We’re very pleased to hear that your experience with hellotax has been positive and that our consultant was able to support you effectively—from identifying the best plan for your needs to resolving challenges with the German tax authorities. It’s great to know that the VAT registration process was smooth and faster than expected.
We also appreciate your constructive feedback regarding our knowledge base. This is an area we are actively working to improve so that clients can find answers more easily without always needing to contact support.
Thank you again for your trust in our team. We're committed to continuously improving our services and supporting your VAT compliance moving forward.
Kind regards
The hellotax team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Good service
Avantages
The best thing about Hellotax is its user-friendly platform, which automates and simplifies the complex process of VAT registration and management across different EU countries.
Inconvénients
The least favorable aspect of Hellotax is the occasional delays in customer support response times, which can be frustrating when dealing with time-sensitive tax issues.
Réponse de Hellotax
Dear Sandra,
Thank you for your great review! We’re glad to hear that you find our platform user-friendly and that it helps simplify VAT registration and management across different EU countries. Your feedback is invaluable, and we appreciate your honesty regarding the occasional delays in support response times. We're always striving to improve and ensure timely assistance, especially for time-sensitive matters.
If you ever need further support, we’re here to help!
Kindest regards,
The hellotax team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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A great platform for an Australian Company navigating VAT Compliance
Avantages
We are an Australian company navigating an expansion into Europe, and HelloTax have been extremely helpful in getting us set up. They always respond in a professional manner, with helpful advice relating to VAT and the VAT returns process.
Inconvénients
We are excited for our HelloTax profile and Amazon Vendor Central to be fully integrated moving forward.
Réponse de Hellotax
Dear Anna,
Thank you so much for your kind words! We’re delighted to have been part of your journey as your Australian company expands into Europe. It’s great to hear that you found our support helpful and professional in navigating VAT compliance and returns.
We’re equally excited about the upcoming integration of your hellotax profile with Amazon Vendor Central, and we’re committed to making the process seamless for you. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out.
Thank you for choosing hellotax—we’re here to support your continued success!
Warm regards,
The hellotax Team
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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NL VAT Registration
Worked with them for NL VAT registration, it was super fast. Will be working with them to get OSS registration and VAT returns. Special thanks to [sensitive content hidden] for their assistance!
Avantages
I thought it would take at least 3 months to complete VAT registration from the Netherlands. It was completed in a short time of 1 month.
Inconvénients
I haven't had any negative experiences so far. Everything is as it should be.
Réponse de Hellotax
Dear Çagdas,
Thank you for your fantastic feedback! We’re thrilled to hear that your NL VAT registration was completed much faster than expected. It’s wonderful to know that you’re planning to continue working with us for OSS registration and VAT returns.
Your kind words about our service mean a lot to us, and we’re committed to providing the same level of efficiency and support moving forward. If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help!
Warm regards,
The hellotax Team
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Top company to get you VAT compliance
We have just received our VAT number with the great help of Hellotax and we couldn't have done this without them. A lot of very communication and we were always kept in the loop of what was going on and also plenty of help with answering questions.
Avantages
Constant and timeliness of their communication
Inconvénients
No complaints here at all, everything was made easy.
Réponse de Hellotax
Dear Allan,
Thank you for your fantastic review! We’re thrilled to hear that our team was able to support you in obtaining your VAT number and that you found our communication timely and consistent. Keeping our clients informed and making the process easy is always our goal, so it’s wonderful to know we met your expectations.
If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Thank you for choosing hellotax for your VAT compliance needs.
Warm regards,
The hellotax Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Very helpful and professional
Our overall experience with Hellotax has been excellent. They provided close guidance throughout the VAT setup process and continue to offer valuable consultations whenever needed.
Avantages
What I liked most about Hellotax was their dedicated and responsive support. They were always available to answer our questions and guided us through each step with clarity and professionalism.
Inconvénients
There was nothing negative to mention; everything went smoothly.
Réponse de Hellotax
Dear Silvia,
Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with hellotax and that our dedicated and responsive support made a positive impact. Guiding our clients with clarity and professionalism through each step is something we prioritize, and it’s great to know we met your expectations.
We’re delighted that everything went smoothly for you and that you continue to find value in our consultations. If you ever have more questions or need assistance, we’re always here to help.
Thank you for choosing hellotax!
Warm regards,
The hellotax Team
- Secteur d'activité : Textile
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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Hellotax Experience
Avantages
Hellotax is truly a fantastic platform for managing our tax affairs! Working with them is fast and easy. Their customer service team is also very responsive and always ready to help.
Inconvénients
I wish there was a quick chat feature. It would be great for faster communication but they were quite prompt even with email, to be honest.
Réponse de Hellotax
Dear Gökçen,
Thank you for your fantastic review! We’re delighted to hear that you find hellotax to be a great platform for managing your tax affairs and that our customer service team has been responsive and helpful.
We appreciate your suggestion for a quick chat feature and will consider this for future improvements. It's great to know that our prompt email support has been satisfactory for you.
Your feedback is invaluable, and we look forward to continuing to provide you with excellent service.
Best regards,
the hellotax team
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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expert and helpfuller team.
Support was always reliable and they did the best they can to handly my issuesand the team is very friendly . I recommend
Avantages
They reply my questions as soon as possible and solve my problems.
Inconvénients
The dashboard can be developed. Letters from taz office can be done more quick.
Réponse de Hellotax
Dear Atakan,
Thank you for recognizing our expert and helpful team. We're glad to hear that our prompt responses and problem-solving have met your expectations. Your suggestions for dashboard improvement and quicker processing of tax office letters are valuable, and we're actively working on these areas. We're delighted that you've found our support reliable and our team friendly. Thank you for recommending us!
Best regards,
The hellotax team
- Secteur d'activité : Textile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Perfect job
You can count on them and their attitude is very professional
Avantages
Fast service, very responsible and professional service.
Inconvénients
I have no complaints about the service.
Réponse de Hellotax
Dear Ekaterina,
Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with the speed and professionalism of our service. At hellotax, we strive to deliver responsible and efficient solutions to our clients, and it's rewarding to know that we've met your expectations.
We appreciate your recognition and the time you took to share your experience. If there's anything more we can do to assist you or improve our services further, please don't hesitate to let us know.
Thank you once again for choosing us and for your kind words. We look forward to continuing to serve you with the same level of excellence in the future.
Best regards,
The hellotax team
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
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Great tax agent for VAT fillings
The transition was smooth! Their software is also good.
Avantages
Communication is very important for me. So far it was great to have a very smooth communication line with hellotax.
Inconvénients
I have not encountered with any issues so far.
Réponse de Hellotax
Dear Arman,
Thank you for your kind feedback! We’re thrilled to hear that the transition from your previous tax agent was seamless and that you appreciated the smooth communication with our team. Clear and effective communication is something we prioritize, and it’s great to know it made a difference for you.
If you ever need further assistance, we’re always here to help. Thank you for choosing hellotax!
Warm regards,
The hellotax Team
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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Simple easy straightforward product and service
So far they have been a wonderful partner for out international VAT needs.
Avantages
The team at HelloTax is extremely helpful and communicative in getting you all set up. We were up and running in just a few short weeks after providing the necessary documentation and HelloTax team took all the guess work out of it for us.
Inconvénients
Communicating with a few different parties can get a bit confusing. One centralized contact is best.
Réponse de Hellotax
Dear Josh,
Thanks for the positive feedback on Hellotax. We're committed to simplifying VAT management for our partners.
Noted on the communication aspect – we're looking into ways to make it more seamless. Delighted to be supporting your international VAT journey.
Best,
The hellotax team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Hello Tax - an integral part of my business.
I find Hello Tax very easy to work with , very professional and reactive to any queries, a much valued business partner!
Avantages
The knowledge that my VAT returns are filled correctly.
Inconvénients
The fact that they yell me how much tax I have to pay, no other complaints!
Réponse de Hellotax
Dear Michael,
We're really happy to hear that you find our VAT services helpful and easy to use. Thank you for calling us a valued business partner; we feel the same about working with you.
If you have any more questions or need further help, just let us know. We're here to assist you.
Best regards,
The hellotax team
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Very good
It is very good experience, thanks a lot
Avantages
Customer service is very good thanks a lot
Inconvénients
Not being able to communicate directly with the customer representative by phone
Réponse de Hellotax
Dear Ismail,
Thank you for taking the time to share your experience and for your kind words about our customer service. We're thrilled to know that you've had a very good experience with us.
We also appreciate your feedback regarding direct phone communication. We understand the importance of easy and accessible communication, and we're continually working on improving our customer service channels to better meet your needs.
Thank you again for your review, and we look forward to continuing to provide you with excellent service.
Best regards,
The hellotax team
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Using Hellotax
Avantages
It's all online. Which makes everything simpler.
Inconvénients
So far there's nothing I don't like. We've only just started.
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Excellent service, very good workflow and service
Avantages
We have been using Hellotax's service for about 2 years now to process our Amazon Pan EU VAT returns for the countries IT, ES and FR. Both the registration / registration with the tax authorities worked without any problems. The monthly reports and the entire workflow are just as smooth. Conclusion: we can absolutely recommend Hellotax with a clear conscience.
Inconvénients
There are no negative features. We're just happy
Réponse de Hellotax
Dear Detlev,
We are thrilled to hear about your positive experience with our Amazon Pan EU VAT returns service for Italy, Spain, and France. It's rewarding to know that our registration process and monthly reporting have met your expectations over the past two years.
Your endorsement means a lot to us, and we're delighted you're happy with our services. Should you have any future VAT or compliance needs, please don't hesitate to contact us.
Best regards,
The hellotax team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Great for your business
Avantages
It has been a pleasure to work with [sensitive content hidden]. The process was very easy and straight forward, Highly recommend this company for your business needs.
Inconvénients
Nothing was too much for them to do . Great
Réponse de Hellotax
Dear Valentin,
We're delighted to hear you've had a pleasurable and straightforward experience working with us. Your high recommendation reinforces our commitment to serving your business needs effectively.
Best regards,
The hellotax team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Perfect software and personal help
Hellotax is not only about the perfect software, the personal help you get is from another level.
They have created the total package, so you can keep focussing on your sales.
Avantages
The software makes a really difficult VAT task, easy to mange. Especially when selling pan European.
Inconvénients
Nothing, they managed everything so only pros if you ask me!
Réponse de Hellotax
Hi Frank, Thank you very much for your appreciation, we are very happy to read your kind words and we'll do our best to keep the high standards. All the best, hellotax team
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
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Great software and customer support
Since 2017, I have been using the services of hellotax (former FBA-hero), and this experience has so far been strictly positive.
Avantages
Convenient software (web client). You need to set everything up once, and then everything happens automatically. Each reporting period, you receive a notification about how much and where to pay.
They know how to turn the paid import VAT into a tax deduction. All you need to do is fill out an excel file according to their template and upload it to the web client.
Lightning fast support, with answers detailed and really to the point. For this kind of software, this is extremely important, IMHO.
Inconvénients
Not much to say, but maybe my case is too simple. I set everything up once and haven't touched anything since - I check in once a month to see how much to pay in taxes.
Réponse de Hellotax
Hi Alex,
Thank you very much for your kind words! We are happy to see you are satisfied with our service and appreciate the tax automation opportunities we provide.
All the best,
hellotax team
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Top service
Good
Avantages
nice contact and good price, and the efficient working
Inconvénients
Nothing is impossible, everything is possible( just for fun:))
Réponse de Hellotax
Thanks Xiaojing for your nice feedback! Glad we could help
The hellotax team
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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The Best Value for Money on the market!
Very good customer service, always someone willing to help. No questions were left unanswered. Easy and transparent software allows you to do things much faster than most of similar software and companies on the market and especially the value vs price is the best on the market!
Avantages
Easy to use, Great customer service, Great price!
Inconvénients
I didn't find anything wrong and I hope that I won’t.
Réponse de Hellotax
Thank you, Kornel, we indeed are on a mission to provide the best value on the market and appreciate a lot reading your kind words!
All the best,
hellotax team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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Easy to use
Easy to use, it allows me to process rapidly everything and save time for other procedures from my daily tasks
Avantages
Easy to use, it was very easy to understand how it works
Inconvénients
Nothing, I didn't find something I don't like until now
Réponse de Hellotax
Thank you for your kind review, keeping things as simple as possible for our users in indeed a high priority for our development team.