GoodAccess

Avantages

Super easy in use, fast setup and integration, convenient admin panel, high-speed and secure connection, friendly and helpful customer service, reasonable pricing.

Inconvénients

Would be great to have the app for Linux

Avantages

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly
2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Inconvénients

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

Avantages

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Inconvénients

Customer Support and disconnection and reliability issues

Avantages

It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Inconvénients

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

Provides Static IP VPN
Team membership
Reliable.

Inconvénients

Nothing to say about cons. They can consider reducing the price for long-term users.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Logiciel antérieur 

Pourquoi passer à GoodAccess

Avantages

The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Inconvénients

What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Avantages

When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Inconvénients

Pricing is a little high for the limited services I need, but it's the only one that worked.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Logiciel antérieur 

Pourquoi passer à GoodAccess

Avantages

The fixed VPN feature for remote secure access to databases and personal data of customers and clients.

Inconvénients

Nothing, it is the perfect tool for what we need.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Inconvénients

Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

Inconvénients

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Pourquoi passer à GoodAccess

Avantages

It works exactly as expected and it is very easy to get team members to use it

Inconvénients

I have not found any flaws and have absolutely nothing to complain about

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration.

Inconvénients

Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though

Avantages

The easy management makes this product outstanding.

Inconvénients

The price tier is not really suitable for small teams.

Avantages

We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed.

Inconvénients

The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though

Avantages

Its very easy to use and user friendly.

Inconvénients

I didn't find anything that I didn't like.

Avantages

It works for a large team of people connecting to a static IP around the world.

Inconvénients

Interface is a bit dated, but it works great.

Avantages

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

Inconvénients

there is actually nothing I don't like about this VPN

Avantages

We can access our intrastructure via VPN through the connectors and gateway.

Inconvénients

Nothing, we use all the features and I have no complaints so far.

Avantages

Works flawlessly, near 100% uptime, simple and easy interface and stellar customer service. If you are looking for a stable VPN solution, look no further than GoodAccess

Inconvénients

Nothing comes to mind, it works great!!!

Avantages

GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.

Inconvénients

There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).

Avantages

I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.

Inconvénients

Nothing. I have no downside using this software

Avantages

Pretty easy to set up, lots of useful guides provided.

Inconvénients

Didn't have any issues with the product.
New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

Inconvénients

There's really nothing not to like about it. It does everything I need at a great price.

Avantages

I love that its so easy to set up and then manage a team of users with a dedicated IP.

Inconvénients

I haven't encountered any cons yet - but if I do I have confidence that the GoodAccess team will be able to help me out!

Avantages

Speedy and stable connection, no disruptions while I'm SSHing into servers.

Inconvénients

Before they rolled out their new native app we had some minor issues, but since then nothing but good news