GoodAccess

Avantages

Super easy in use, fast setup and integration, convenient admin panel, high-speed and secure connection, friendly and helpful customer service, reasonable pricing.

Inconvénients

Would be great to have the app for Linux

Avantages

Set up was extremely easy for my IT and the users were able to install and utilize almost immediately.

Inconvénients

I would like to have additional gateways available. I have a lot of users in South America and we are limited to where their closest connection is.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Inconvénients

Customer Support and disconnection and reliability issues

Avantages

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly
2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Inconvénients

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

Avantages

It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Inconvénients

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

Provides Static IP VPN
Team membership
Reliable.

Inconvénients

Nothing to say about cons. They can consider reducing the price for long-term users.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Logiciel antérieur 

Pourquoi passer à GoodAccess

Avantages

When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Inconvénients

Pricing is a little high for the limited services I need, but it's the only one that worked.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Logiciel antérieur 

Pourquoi passer à GoodAccess

Avantages

The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Inconvénients

What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Alternatives envisagées 

Pourquoi choisir GoodAccess 

Avantages

The fixed VPN feature for remote secure access to databases and personal data of customers and clients.

Inconvénients

Nothing, it is the perfect tool for what we need.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Inconvénients

Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

Inconvénients

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

Alternatives envisagées 

Pourquoi passer à GoodAccess

Avantages

It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration.

Inconvénients

Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though

Avantages

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.

Inconvénients

During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.

Avantages

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

Inconvénients

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

Avantages

We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed.

Inconvénients

The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though

Avantages

as the IT set up person I can recommend this for large organizations considering how easy is to setup

Inconvénients

it needs more accurate gateways, not a deal breaker

Alternatives envisagées 

Avantages

Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool

Inconvénients

Some additional indications are missing for people who are not from it

Avantages

Price, ease of use, ease of setup, compatible with all operating systems.

Inconvénients

Weird random avatar assignment when new users are activated.

Avantages

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

Inconvénients

maybe price for additional fuetures and multi users

Avantages

User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.

Inconvénients

I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.

Avantages

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

Inconvénients

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Avantages

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

Inconvénients

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

Avantages

A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.

Inconvénients

I think there should also be a GUI application for Linux users.

Avantages

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Inconvénients

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

Avantages

It is very fast and easy to use and secures the data of the company

Inconvénients

Some need new credentials because it goes down