GoodAccess

Avantages

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Inconvénients

Customer Support and disconnection and reliability issues

Avantages

When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Inconvénients

Pricing is a little high for the limited services I need, but it's the only one that worked.

Alternatives envisagées 

NordVPN

Pourquoi choisir GoodAccess 

I could not connect to RDP on my clients' machines due to a tunneling issue. I went through all the troubleshooting tips in their help section to no avail and was back and forth with their tech support for days. When I installed Good Access, it worked instantly without any issue whatsoever.

Logiciel antérieur 

NordVPN

Pourquoi passer à GoodAccess

It was the only one that worked, giving me a dedicated IP and making successful RDP connections.

Avantages

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

Inconvénients

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

Alternatives envisagées 

NordVPN

Pourquoi passer à GoodAccess

Price price price! GoodAccess had all the features we wanted at a much lower price.

Avantages

Good user interface and stable connection

Inconvénients

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

Avantages

We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed.

Inconvénients

The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though

Avantages

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Inconvénients

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Avantages

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

Inconvénients

We didnt realize yet, there could be something missing. At least for our use

Avantages

Super easy to use, secure, fast. We needed a VPN solution so we could connect to web servers securely.

Inconvénients

We only need it for a VPN, so have not found any issues

Avantages

It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)

Inconvénients

I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.

Avantages

This software allows all of our team to share the same IP address which means that we only have to configure our firewalls to whitelist that one IP address. The alternative would have been to get everyone working from home a fixed IP address (which is quite expensive) and add those to the firewall whitelist. I had low expectations based on previous experiences but they have done a great job making it easy to install and very easy to use.

Inconvénients

I am not very keen on their website and name but that does not really matter does it?

Avantages

value for money, Very easy to use more important it gives dedicated IP.

Inconvénients

Some time this application not able to connect to vpn and its keeps connecting and that only works after restart the system.

Avantages

The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.

Inconvénients

We had some difficulty installing the software on older Windows 7 systems.

Alternatives envisagées 

NordVPN

Pourquoi passer à GoodAccess

Goodaccess had the best price over its competitors.

Avantages

The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing

Inconvénients

We have 10 team members currently using it and I do not have any complaints so far.

Alternatives envisagées 

NordVPN et Perimeter 81

Pourquoi passer à GoodAccess

Super friendly customer service and most importantly very affordable pricing

Avantages

I liked the ease of administration of this product.

Inconvénients

The only thing i didn't like was the minimum 10 users but I get the need to charge a basic level across all accounts. Even so, it was very affordable.

Avantages

Simple to setup, install and get running in 5 mins per user and the price is fantastic

Inconvénients

nothing to dislikr at all s far so good. hopefully no issues to encounter.

Alternatives envisagées 

NordVPN

Pourquoi passer à GoodAccess

Easier to manage and use and much cheaper

Avantages

Its easy to use and with excellent speed

Inconvénients

At the moment there is nothing I do not like

Avantages

Good Access' vpn service is consistent and stable. we never had any issues using it.

Inconvénients

Integrate to Office365 login for centralized management

Avantages

GoodAccess is a professional & affordable team VPN available on any device. It’s very friendly-to-use. The setup takes 5 minutes. [SENSITIVE CONTENT HIDDEN] on customer support is helpful, fast & friendly.

Inconvénients

We have more positive experiences than negative. We had a problem whitelisting our CRM, but the GoodAccess guru helped us really fast.

Avantages

Easy to use, the software is simple to use,

Inconvénients

I have to reconnect a couple times a day

Avantages

Facilitad de uso, interfaz sencilla y rápido

Inconvénients

Estamos en fase e implementación y de momento nada a destacar.

Avantages

Customer service was very helpful.
The stability of the GW so far so good.

Inconvénients

The permissions and the ability of blocking sites.

Avantages

I like the simplicity of the product and the customer-oriented support team.

Inconvénients

A lot of updates were implemented recently and the support team is very helpful.