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28 avis sur 391
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Elizabeth
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 12/03/2024

Simple to navigate

Generally easy to use, customer support is always very good.

Avantages

Generally a very user friendly programme with excellent customer support.

Inconvénients

No batch invoicing so it is much more time consuming when entering multiple invoices for the same supplier.

Réponse de Sage

Thank you for sharing your experience, Elizabeth! We're glad you find Sage Accounting user-friendly and are pleased with our customer support. Your input on batch invoicing is invaluable as we strive for improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Répondu le 08/08/2024
Peter
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
2

2
Publié le 12/03/2024

Sage Opinion

Not overly impressed

Avantages

Standard procedures necessary for a small business.

Inconvénients

See comments above. It is impossible to communicate by e-mail. Have wanted to send details of Sage invoice payments to Credit and Collection Department but without success. They have threatened cancellation because of perceived non payment of a couple of pounds.

Alternatives envisagées 

QuickBooks Online et Xero

Pourquoi passer à Sage Accounting

Did not want North Americanisation. Thought it was a good idea at the time.
Sandra
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/04/2024

Sage accounting

Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,

Avantages

Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments

Inconvénients

Having to put all the customers in with all there details,

Réponse de Sage

Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Répondu le 08/08/2024
Bridgette
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 08/09/2024

A wise decision for my business

Avantages

The website is user friendly. One of its best features is its integration systems. I can easily connect Sage Accounting with other software such as Quickbooks. It also connects with Stripe. This feature allowed my business to qualify for funding because it showed an overall history of my payouts and business stability.

Inconvénients

Some of the more advanced features are included only in the more expensive plan which might not be affordable for every small business.

Réponse de Sage

Thank you for your positive review, Bridgette! We're thrilled to hear that Sage Accounting's user-friendly website and integration systems have been beneficial for your business. Your feedback on the advanced features is valuable, and we'll consider it for future improvements. We're glad Sage Accounting helped you qualify for funding and appreciate your recommendation!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Répondu le 09/09/2024
Sharon
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 18/03/2024

Sage for Payroll and Accounting

Very positive experience overall. I think that doing the VAT myself gives me a good insight into how the business is doing.

Avantages

I find purchase invoices and credit notes easy to input. I also find that calculating the VAT owed is user friendly. It communicates with revenue easily. Payroll is pretty straightforward too.

Inconvénients

What I like the least is trying to understand the summary page. I think that overall Sage could run more training so that users can get the most out of the package.

Réponse de Sage

Thank you for your feedback, Sharon. We're glad you find Sage user-friendly for VAT and payroll. We acknowledge your feedback and are committed to providing a better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Répondu le 08/08/2024
Elizabeth
Elizabeth Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

4
Publié le 31/08/2023

Sage Business Cloud Accounting- easy accounting software

One thing I have to point out is that Sage customer service is quick to respond and even offers helpful resources like podcasts and blogs to help improve usability. They are also open to receive feedback from users to improve, which I consider a good thing, since they listen to their users.

Avantages

I have a couple of years using Sage Business Cloud Accounting and have had a generally good experience. I liked the interface with its intuitive and clean menus. Although I'm not an accounting professional, setting up accounts was easy. The platform is very easy to use, makes data entry easy and allows you to sync bank accounts for added convenience. Plus, it's perfect for small and medium-sized businesses, and you can even manage two-business accounts at the base price.

Inconvénients

Something I don't like is that it doesn't have good integration with other software, the interface needs to be improved, since it becomes somewhat monotonous, the synchronization of bank information sometimes loads very slowly.

PRITESH
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 27/11/2023

SAGE -300

Was okay so we decided to switch software after many years

Avantages

Accuracy is the best & wonderful part of sage software.

Inconvénients

Price is expensive compared to other software in market .

Chris
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 15/09/2023

Great service and customer support

Great experience. Saves a lot of time through the automated invoicing.

Avantages

Ease of use and the fantastic customer support when it has been needed

Inconvénients

Certain small features that are missing but these are in development and Sage gives customers a way of suggesting new features.

marie
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 24/05/2023

SAge Cloud Accounting

We really like Sage business cloud and have the payroll too which is good that its all in one place,

Avantages

We moved from Sage 50 accounts to Sage one around 2 years ago when a member of the team left and it has been beneficial as we can log in no matter where we are and complete our work. It is also very easy to use and quick to train other people on.

Inconvénients

There is still work that needs improved and coming from Sage 50 that had alot of reports and functions it is hard to not have them.

Johan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
1
Simplicité
5
Support client
1

1
Publié le 24/04/2023

Sage One - Good for a Chicken Farmer in Zimbabwe

No comment, as it was developed by Pastel and not a lot of effort was placed in developing a descent accounting platform.

Avantages

Sage is very cheap, but with it comes a entry level accounting platform. Definately not a Rolls Royce like Microsoft Business Central.

Inconvénients

Uploading and deleting items and customers and suppliers. Very entry level. This product does not come close to Business Central. Sage is more an accounting platform for third world countries.

Nekky
Nekky Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

1
Publié le 07/06/2023

Horrifically bad customer service if you have a billing issue

Inconvénients

I was spoken to rudely and dismissively by three out of four CS reps - which makes it seem like that is the culture @sage. One of them hung up on me. Bizarre was to treat a customer.The software itself seems ok, I didn't get a chance to check all the bells and whistles, because my poor experience with service came early in the process of me moving to sage. I'm glad that I didn't waste more time learning sage and integrating my flow with their product. After that garbage service I wouldn't trust them.

Kirsty
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 13/04/2023

Sage is easy to set up and use for day to day accounting

Avantages

Using inputting of invoices for both customers and suppliers makes doing the VAT easier

Inconvénients

We have not used the mobile expenses function

Dillwyen
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
5
Simplicité
4
Support client
1

4
Publié le 18/07/2022

Good product BAD after service

Great software until you encounter problems. Then it becomes useless because of the lack of support.

Avantages

Easy to use... when it is working. Interface very modern and quick to jump between the menus.

Inconvénients

No after sales. Lots of departments passing the buck. Any software is only as good as their support.

Réponse de Sage

Thanks for the feedback Dillwyen,

We'll pass on your review to our customer services department. Should you have any further issues with after sales support, please visit this link:

https://my.sage.co.uk/public/help.aspx#/customer/support/accounts/hub/accounting-migration-post-migration/guides

This is the first port of call which will hopefully answer any questions you might have before having to call our customer services team.

Very best wishes
Sage

Répondu le 10/08/2022
Paul
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2022

owner

My accountant can open a copy and quickly finish the year and tax preparation saving me time and money.

Avantages

I have used it for a very long time and it works very easily for me. It has evolved but never change so much as to make it difficult to keep using using. Sage has much more than I need but is still competitive with price and easy to use what I need.

Inconvénients

I never got the hang of bank reconciliation to work faster than manually but is me and I do not have a great deal of entries.

Alternatives envisagées 

QuickBooks Desktop

Pourquoi passer à Sage Accounting

Seamed more powerful and professional .
Bettina
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
1

1
Publié le 18/09/2018

Shocking support and behaviour from their new online shop division

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Avantages

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Inconvénients

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Johan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
4
Support client
2

1
Publié le 25/06/2018

Very slow system when items is above a 1000. We are on 100meg lines and Sage Accounting is...

It's just a basic accounting software.

Avantages

The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Inconvénients

Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

Amy
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 13/02/2023

Reporting

Avantages

Can get majority of reports right from SAGE.

Inconvénients

Implementation into internal systems was a challenge.

Susan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
1
Simplicité
2
Support client
1

1
Publié le 13/03/2021

Bad Move

diabolical

Avantages

Ability to use on an Ipad - initial reason we moved from SAGE 50 to this software, however after 6 1/2 months with not a huge number of transactions the system has just got slower and slower the ipad works perfectly on all other software just sage is the issue

Inconvénients

Migration didn't work
Unable to adapt reports
Entering payments is a clunky problem as you can't batch in a list of payments you need to keep clicking on payment receipt
Online support forum in SAGE doesn't get answers unless it happens to be something they already have in process they should ignore the quests

Chris
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
4
Support client
2

4
Publié le 18/02/2020

Expensive

Not that impressed. You can’t get any subsequent support unless you pay for it.

Avantages

The main go to accounting software and as you’d expect, covers all required accounting aspects.

Inconvénients

The software cost is expensive for what it is and we don’t like the fact that Sage lock you in then annually push up the prices for new functionality that most people never want.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 15/01/2019

Sage Accounting Review

Great but these people need to be on toes in responding to queries from clients

Avantages

Easy to comprehend even for a person with basics in accounting
I can monitor and track cashflow with ease, preparing payrolls is also a great feature.
Filing returns is not complicated with sage

Inconvénients

Complains from users at my workplace of their customer support

Roy Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
2

2
Publié le 28/01/2020

Unresolved Intermittent Services

last 3 weeks has been problematic without resolve and their Coms has been Absent

Avantages

Sage accounting software is widely known

Inconvénients

Sage accounting software support i snot the greatest.

Michelle
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
0

5
Publié le 12/12/2018

Good Accounting Software

Avantages

This accounting software is really good and provides detail information. Once you get familiarized with the system it gets easier to use.

Inconvénients

I think this software is not intended for beginners. I think the software is very specialized ideal for bookkeepers or accountants.

Samantha
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
1
Support client
0

4
Publié le 07/12/2021

Expensive software for a small business

Avantages

Not much, I found it difficult to navigate.

Inconvénients

Reports were hard to understand, reconciling was a nightmare.

Alternatives envisagées 

QuickBooks Online Advanced

Pourquoi passer à Sage Accounting

Bookkeeper was able to use this software.
Sue
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 04/02/2018

Easy to understand and to use.

Everything is worked out for you. Especially now we have to provide pension contributions.

Avantages

Everything is worked out for you. The wages is something I have to do but have no training so find this is easy for me to work with.

Prakash
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 30/01/2018

I am using accounting software for a long time but Sage One is easy to use and understand.

I did all the entering of accounting entries so saved on accounting fees.

Avantages

Well laid out accounting sections and great help facility Easy to enter Invoices Credit note. excellent credit control facility.

25 avis sur 28

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