Parcourir les avis sur iContact

165 avis sur 605
Classer par :
George
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2024

iContact is easy and reliable

I have found iContact to do everything we want to do including future data emails and segment lists all at a very reasonable price.

Avantages

I like that icontact streamlines marketing through automation.I love how easy it is to create an email,template add graphics, including video links and more.Also the interface is extremely thought out and easy to navigate and very reliable.

Inconvénients

No downside at all.Everything works perfectly.

Serene
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/09/2024

My Great Adventure with iContact

Avantages

iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails.

Inconvénients

I have not experienced drawbacks when using iContact on my end.

Peter
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 02/09/2024

Email Marketing Automation GURU

Avantages

iContact has improved the SEO ranking of my brand online through marketing campaigns and email marketing automation.

Inconvénients

I slightly like that iContact lack website builder capabilities.

John
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 04/08/2024

J.Mwangi iContact Filled Insight

Avantages

iContact offers a lot of free email templates which allows me to create, customize and send high volume outbound marketing emails.

Inconvénients

iContact does not offer website builder capability but it has a robust backend integration feature.

Adegboyega
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 15/07/2024

iContact: Robust and Iconic Email Marketing Automation Tool

Avantages

With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads.

Inconvénients

I slightly dislike that iContact lack website builder tools.

Perez
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/05/2024

iContact Is a Powerful Email Marketing Tool

Avantages

This email marketing system is so reliable.
I like the efficient features of iContact.

Inconvénients

iContact does not have downsides.
iContact is amazing.

Collin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 03/06/2023

Email Marketing Optimization Program

iContact allows me to save time by creating personalized emails for marketing via drag and drop.

Avantages

iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized marketing emails.

Inconvénients

iContact mobile application has deficiencies in features compared to it’s cloud based solution for mobile and PC.

Réponse de iContact

Thank you for the great review! We will be sure to share your feedback with our team.

Répondu le 13/06/2023
Prudencia
Prudencia Afficher plus d'informations
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 09/04/2023

Easy to use

All things considered, IContact was the ideal choice for me, as it enabled me to create effective email campaigns with minimal effort.

Avantages

I found IContact to be an incredibly user-friendly email marketing service. Its user interface was easy to understand, making it simple to create, customize and personalize newsletters and forms. I was especially impressed with the drag-and-drop design feature that allowed me to produce attractive campaigns quickly and efficiently.

Inconvénients

I can't think of anything that I disliked about iContact. It's a great platform for managing email campaigns and building relationships with customers.

Réponse de iContact

Thank you for the great review. We are glad that you find iContact easy to use!

Répondu le 10/04/2023
Bill Laurel
Bill Laurel Afficher plus d'informations
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 17/03/2023

User Friendly

iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating with them in the most efficient way.

Avantages

'm really enjoying using iContact as a full-fledged communication tool. It's simple to send out emails and messages to my contacts promptly, plus I can tailor the content to suit my requirements. Moreover, the customer service is excellent, always responding quickly and being helpful. Additionally, I'm impressed with the range of features that come with iContact - such as contact segmentation, email automation, and the analytics tool. The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make informed decisions about upcoming campaigns.

Inconvénients

I have no complaints about the product so far.

Réponse de iContact

Thank you so much for your review! We appreciate you taking the time to share such kind words.

Répondu le 17/03/2023
Doug
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/04/2018

We find iContact always exceeds our expectations, really! Friendly folks, easy to use,...

It makes my life loads easier. I can use my graphic design abilities to make eye catching emails and that intrigues people which leads them to want more information about our church. I can whip up an email in less than half the time it took prior to contracting with iContact. Also, being able to call customer support and rarely have to be on hold is a benefit along with the support coming from people who are easy to talk to, who converse as real people rather sounding mawkish.

Avantages

The flexibility and ease involved to create stunning emails - in our case, weekly church eNews; monthly newsletter and special announcements. The new web site was a major thrust forward in our ability to look loads more professional and that draws visitors to our doors.

The customer support team are friendly, down-to-earth and never sound like they are reading from a script. They listen well, explain what the problem may be, find solutions and even work-arounds to achieve what we want to produce. They welcome suggestions to improve the site.

As with any shift in process, it took a bit to grasp the new site, but it was well worth it, especially that we knew we could reach out for support where truly no question was too dumb. The features are easy to manipulate, and the ease to populate our emails on social media was a real benefit for us.

Congregations, by definition, need to be thrifty with funds and iContact still remains our best value for what we get, and we do comparison pricing on an annual basis. Result? We've been with iContact for 8 years and they still are our choice.

Inconvénients

We would welcome and make use of a larger variety of templates if they were available. Currently templates favor clients who are in the sales market. This challenges us to be creative in modifying a beautiful template from sales to event promotion. More templates for the non-profit and religious clients would, frankly, be a blessing.

Réponse de iContact

Hello Doug. We are so excited that you have been an iContact customer over the last 8 years. It makes us happy to hear that you have been able to create more professional emails with iContact in half the time! Thank you for your feedback about adding more templates as well. As you mentioned we are always open to suggestions for improvement, and will pass your comments along to our Product Management team for possible updates in a future release.

Répondu le 22/05/2018
Charlie
Charlie Afficher plus d'informations
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 20/12/2017

We use iContact to send out daily event alert emails for a nonprofit - time efficiency is a...

iContact provides us with an intuitive platform that saves us time. We can create and manage emails efficiently, spending time savings on other needs. The recent upgrade matches intuitive work flow very well.

Avantages

The recent upgrade to the platform matches natural workflow (and spots for quality checks to prevent mistakes). We've saved time creating and managing our emails. We have a dedicated advisor that responds quickly when we have needs or questions. It's much nicer than an anonymous "call center" where you get who you get. I especially like the new upgrades to the platform, which reflect the way I/we work in an increasingly intuitive way.

Inconvénients

I would like to see more seamless integrations with other software and extensions, such as a text-to-join feature.

Réponse de iContact

Thanks for the review, Charlie! When we were designing the new interface one of our goals was to make it intuitive, so your feedback is wonderful to hear. With a lot on your plate, we know that saving time is critical to your day-to-day tasks. We¿ll pass your kind feedback to your Strategic Advisor. Our services and support teams love hearing that the work they do makes such a positive impact on your work. We are always looking to enhance our integration offerings, so if you have specific software or extensions in mind please let your advisor know! Thank you again!

Répondu le 20/03/2018
Dave
Dave Afficher plus d'informations
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/03/2018

The features you want with the support you need.

We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third party systems have increased. The key to great software is support combined with the features you need. We found that with iContact.

Avantages

We have not found anything we cannot do with iContact. If we can't figure it out a call to support gets us the answer we need. For those looking for API support, according to a large client of ours the API is very robust and easy to use.

Inconvénients

There are UI areas in the software that can be improved. The creation and management of segments needs to be easier.

Réponse de iContact

Hi Dave! Thank you so much for your review. We're so happy to hear that we're continuing to meet your business needs after all of these years. Customer happiness is our top priority! Also, thank you for the suggestions for improving the segments UI. We will definitely take these into consideration as we continue to evolve the platform. Thanks for being such a loyal customer over the last decade!

Répondu le 19/04/2018
Utilisateur vérifié Afficher plus d'informations
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/12/2017

This product brings you from the 1980"s to the year 2017 in a flash!

It is helping me make more money with less Employees.

Avantages

This product is very easy to use. Upload an excel file or files and GO! It is easily organized by any criteria you decide and uploaded so you can start using immediately. I love being able to email a 1000 or a 100 clients in one email blast. It is making me money. :)

Inconvénients

The DO NOT CONTACT feature. We should receive at least one email asking us to remove from a database before being placed on DNC.

Réponse de iContact

Thank you for the review! We love helping you grow your business and be successful. Ease of use is one of our top priorities, so we appreciate the feedback. Regarding the Do Not Contact process, we have a very strict anti-spam policy and a part of that is enabling contacts to opt-out of emails at any point. This allows us to provide excellent inbox placement and be in accordance with CAN-SPAM regulations. Thank you again, and have a great day!

Répondu le 20/03/2018
Utilisateur vérifié Afficher plus d'informations
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 18/12/2017

Great tool!

Avantages

I love the flexibility this software offers. The drag-and-drop capability makes it possible to create any look you want, and the ability to reuse content from previous sends has made my life easy. We can also manage any number of separate client folders for sends on their behalf. The support team is great and our strategic account manager has been a fantastic resource for understanding the analytics and recommending ways to improve our stats.

Inconvénients

Some of the capability can be tricky as a new user, so that makes it difficult to have others step in and be able to quickly create messages. Training is key. I also wish there was a better way to connect our internal contacts database with the iContact database, right now I have to manually upload contact lists regularly.

Jason
Jason Afficher plus d'informations
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 09/11/2017

Powerful tool to send messages and manage lists. Also the iContact for Salesforce instance is...

Avantages

Lots of templates, easy to use, and very easy to train users on emails/lists/template management. I've used it in three organizations and highly recommend it for small businesses.

Inconvénients

I'd like an add-on for basic marketing automation -- e.g. if an email is not opened after 5 days, set up a campaign to send a follow-up v if an email is opened and the transaction isn't completed, send a separate follow-up message.

Réponse de iContact

Hello Jason, Thanks so much for the review, we're thrilled to hear that iContact is working so well for you in multiple organizations and that you've had an easy time training users on our product. We have some great news for you, as part of our 2018 plan, we're working on adding several automation features. We can¿t wait to make these features available to our customers, and we hope that you will continue to give us your feedback along the way!

Répondu le 20/03/2018
Ram
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/05/2024

iContact issa Robust Email Marketing Automation Program

Avantages

iContact offers a lot of free templates that makes it easy to create and customize marketing emails.

Inconvénients

Everything I perform with iContact suits my needs.

Esther
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/04/2024

iContact Review by Head Operations & Sales

Avantages

I am able to create, customize and send high volume outbound marketing emails with iContact.

Inconvénients

It has been way too good that I have never come across any challenge.

Leticia
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/08/2024

My Encounter with iContact

Avantages

iContact enables me to create, customize and send marketing emails with the help of lots of free email templates.

Inconvénients

Thanks for asking but iContact suits all my needs at the moment.

Oyanene
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/03/2024

iContact for Email Marketing Automation

Avantages

Ever since ai started using iContact, it has never been daunting to carry out marketing strategies by creating, customizing and sending high volume outbound marketing emails.

Inconvénients

I can’t complain since iContact accomplishes all my needs everyday I use it.

Adam
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 06/02/2024

iContact: Email Marketing Program with an Eye Catching and Intrusive UI/UX

Avantages

iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails.

Inconvénients

To create and design websites and landing pages, I mist integrate with external digital experience programs.

Réponse de iContact

Thank you for the review! We offer the ability to build and publish Landing Pages. If you have questions about this, our support team would be happy to help.

Répondu le 21/02/2024
Folukemi
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/08/2024

Contacting Customers via Outbound Emails made Easy by iContact

Email marketing automation is what I yearn most from iContact.

Avantages

iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates.

Inconvénients

I do not have any aspect that I dislike on iContact.

Jason
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/01/2024

I Contact Customers for 24/7 with iContact

Email marketing optimization has been at breeze with iContact.

Avantages

I like that it is easy to create and personalize marketing emails with iContact.

Inconvénients

iContact has a robust backend integration capability but it lack website builder tools.

Jonathan
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 27/11/2023

Email Marketing Optimization Tool

Avantages

Traditional marketing strategies are tedious, expensive and time consuming. iContact makes it easy to create, customize, send and manage email deliverability.

Inconvénients

Unlike alternatives such as Constant Contact, iContact lack website builder tools.

Réponse de iContact

Thank you for your great review. We will pass along your feedback to our product team to help make iContact better!

Répondu le 29/11/2023
Ewa
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/04/2024

iContact: Email Marketing GURU

Avantages

It is way too easy to create and customize marketing emails with iContact.

Inconvénients

I have used iContact for an extended duration now and it barely fail to accomplish my needs.

Chloe
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 27/03/2024

A lot of options when creating

Avantages

I really enjoy being able to make every email it's own through creation. It is also nice to be able to reuse saved work for different emails.

Inconvénients

Sometimes the tracking can be thrown off when it comes to the analytics

25 avis sur 165

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