Parcourir les avis sur UserWay Accessibility Widget

278 avis sur 278
Classer par :
Natallie
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/08/2024

Widget Review

Good so far. Had some questions regarding pricing but it is being answered now.

Avantages

The ease of installation on our website.

Inconvénients

I wish that the pricing for additional page views was made more clear.

Kelly
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/04/2024

10/10 For Userway

Avantages

The ease of deployment and maintenance has been great for us. I rarely have to think about compliance or accessibility as UserWay's Widget takes care of all of it!

Inconvénients

I can't think of anything that I would ask them to improve on, our experience has been pretty flawless.

Ashle
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/08/2024

Userway takes care of everything so we can focus on business

So far great! We have not had any issues since we started using it. It's very nice to know that Userway will automatically update as accessibility requirements change. I love that we can just set it up and let Userway do the rest of the work.

Avantages

very easy to implement and helps protect our websites with compliance while providing the accessibility tools that some of our guests may need.

Inconvénients

Initially I didn't know I could customize the colors or the locations, but support helped me modify things to match our branding.

David
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 16/07/2024

Easy to implement, great supportm does the job

As i have only just started using this widget I am a little hard pressed to rate it with no mileage whatsove. Like i said in my review, everything about choosing, deploying and getting supprt for the widget is fantastic.

Avantages

New to this entire thing and Userway has made the decision to use their tool so simple. Lots of information, easy implementation. great online chat support.

Inconvénients

one gripe i have is that the widget takes up so much screen space when open. Perhaps that is a good thing for a person who really needs the tool so i can't reall y judge

Raed
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/01/2025

"Empowering Accessibility: A Comprehensive Look at UserWay Accessibility Widget"

Overall, the UserWay Accessibility Widget is a valuable tool for improving web accessibility. While there are some areas for improvement, its strengths in usability and compliance make it a worthwhile addition for any website aiming to be more inclusive.

Avantages

These features contribute to a more inclusive online environment, benefiting users with disabilities and enhancing overall website usability.

Inconvénients

Some users have reported that the widget can slow down page loading times, affecting overall site performance.

Cassandra
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/02/2025

Easy installation and simple settings

Great support and well worth the cost. This has saved me so much time as a website developer and provided my clients with more accessibility options and control than I could offer the way I used to.

Avantages

Very easy to install! Simplified settings so it is user friendly for even those who aren't website development savvy.

Inconvénients

I'd love to be able to change the icon of the button to be white without having to do custom coding. Hopefully that is something they will add in the future.

Alternatives envisagées 

accessiBe

Pourquoi passer à UserWay Accessibility Widget

Looked more professional. I saw other sites using UserWay so I could see the product in use.
Ruthy
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2023

Amazing product, outstanding service!

Userway stands out as the optimal choice for websites featuring diverse content. As an individual highly attuned to movement and light, I personally find immense satisfaction in utilizing Userway whenever I navigate a supported website.

Since integrating Userway, our site visitors engage with it daily, actively clicking and utilizing its features. It brings me joy to know that we've enhanced their overall experience with this exceptional tool.

Avantages

I explored various options prior to reaching this decision. What I appreciate about Userway is the simplicity of their process. Their AI, particularly in image naming, exceeded my expectations, even identifying a look-alike for one of our team members!

What stood out for me was the transparency and the ability to delve into the details. Unlike other software, Userway provides an immediate and comprehensive list of the fixes made, and it allows you to manually adjust anything and everything. In the inevitable event of the AI making a mistake, Userway empowers you to easily correct and customize as needed.

Initially dreading a time-consuming task, I was pleasantly surprised that Userway efficiently handled the majority of the work for our website. Only a few hours of remediation and validation were required, marking a significant success.

I needed assistance with the initial setup, and the support team went above and beyond. They were not only quick and helpful but consistently knowledgeable and resourceful!

Inconvénients

Can't change the iframe description with Userway, so I couldn't make them accessible with the tool.

Alternatives envisagées 

accessiBe et All In One Accessibility

Pourquoi passer à UserWay Accessibility Widget

Ease of use, access to the elements and ability to edit after the AI does its first scan. Plus stellar customer service
Darren
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/06/2024

Great compliance

In terms of performance, UserWay's compliance software is robust and reliable. The scans are quick, and the remediation suggestions are accurate and practical. The software integrates seamlessly with various CMS platforms, making it a versatile solution for different types of websites.

Avantages

UserWay excels in making web accessibility straightforward and comprehensive. The software provides a suite of tools designed to ensure websites comply with various accessibility standards, including WCAG 2.1, ADA, Section 508, and EN 301 549. The automatic scanning and remediation features are particularly useful, identifying issues and suggesting corrections in real-time. This ensures that websites remain compliant without the need for extensive manual intervention.

Inconvénients

None that I can think of I am very happy with them

Garrett
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 22/05/2024

Simple, effective accessibility tool for clients websites

Avantages

I like that i can deploy the widget on any website quickly and have an option for users to use the tools this has to offer.

Inconvénients

We have not used the product long enough at this point to completely understand what is not to like about the product.

Robert
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2024

Why I chose UserWay

I chose userway bc they tailored the price to my needs and it has all the needed features.

Avantages

Easy to install
Easy to use
Has all the needed features
Doesn’t interfere with website experience

Inconvénients

I basically just installed it and let it be. I should probably learn more

Alternatives envisagées 

accessiBe

Pourquoi passer à UserWay Accessibility Widget

They tailored my quote to my exact needs
Justin
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 03/12/2024

Good price. Good product

fairly easy setup and helpful staff. Glad to be switching from another more expensive company

Avantages

price appropriate and helpful staff especially with onboarding

Inconvénients

just hate that we have to do this stuff these days but the app is good

Lisa
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/01/2025

Good Support When Needed

I use the pro on my government sites, and the free ones on websites for organizations because their budgets must go through levels of approval for cost outlay and these things never seem to be approved.

Avantages

It's comprehensive and easy to use. I have it on several sites of my clients.

Inconvénients

The MLM folks can be a bit pushy, but that goes with the sales territory.

Steven
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2025

Great application.

Great. Meets our needs to enable addressing accessibility issues.

Avantages

Ease of implementation and access. Low cost.

Inconvénients

Nothing. It works as promised and exceptionally well.

Luke
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/01/2025

Amazing app that we really enjoy :)

It has been great! We have no issues and love using it.

Avantages

Very helpful on our web platform and saved us lots of $$$.

Inconvénients

None at this time, it has been an awesome app.

Hieu
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 12/07/2024

July 12, 2024

Avantages

The widget is easy to use. It gives users a number of options to enhance accessibility on the website.

Inconvénients

Taking a few steps to hide the widget if it is not use at the moment.

Marianne
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/07/2024

UserWay makes ADA Compliance for your Website a breeze.

Easy to install and customize. User experience is very easy.

Avantages

Clean appearance and intuitive design. Easy to subscribe and update.

Inconvénients

Nothing at this time. We use it for our main website and company intranet.

Matthew
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/03/2024

UserWay makes Accessibility accessible.

Avantages

The UserWay Accessibility Widget goes beyond traditional accessibility concerns. Our userbase is primarily students and this widget gets barriers out of their way so that learning can happen. Our users really like the ability to switch the ability to modify the site to make it easier for them to use. To our surprise the most used feature ended up being the live translation.

Inconvénients

With the live translation being the most used feature the difference in the pricing model of the Widget and the Translation made predicting usage and getting into the right tier difficult.

Alison
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/12/2023

Great customer service

UserWay was easy to install and working with the company has been a positive experience.

Avantages

The variety of features on the widget, especially that the translation option. Our community has people from many countries so it is great the website can be translated into many languages.
When needing help the 24/7 customer service is excellent both in availability and in expertise.

Inconvénients

Not knowing exactly what UserWay is doing to my website to make it accessible - however this might be because I haven't really looked at the reports available.
Not being able to indicate (via the widget) that translation is possible. People needing a different language don't think they need accessibility options so they don't think to click on the icon for accessibility.

Réponse de UserWay

Thank you for your feedback and we are glad to hear you and your community are enjoying the translation feature on the widget. Within the UserWay Dashboard, you can download your widget remediation report to see what the widget is fixing. UserWay also has a suite of solutions to help remediate your source code and improve your accessibility policies and practices. Feel free to reach out to our support team on chat to learn more.

Répondu le 24/12/2023
Sabine
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/11/2024

Tolles Widget für die Barrierefreiheit meiner Website

Das UserWay Widget ist einfach zu installieren und tut was es soll. Ich bin sehr zufrieden und kann es ausnahmslos weiter empfehlen.

Avantages

Es war super einfach das Widget in die Hompage url zu integrieren. Das UserWay Templete arbeitet einwandfrei. Meine Kunden sind sehr zufrieden. Der Kundendienst ist äußerst zuvorkommend, als ich noch eine Änderung an den Einstellungen vornehmen musste, wurde mir umgehend geholfen.

Inconvénients

Ich habe bisher keine negativen Punkte entdeckt

Louise
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 24/11/2024

Great product

Very happy with it. The install was so quick and straight forward. It was more costly than I expected but our website gets so many positive reviews and comments because of it.

Avantages

The actual product is great - great accessibility features

Inconvénients

It would be great if you could amend it so it’s more in line with one’s branding.

Raimonds
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/03/2024

Enhance Website Accessibility with UserWay Accessibility Widget

UserWay Accessibility Widget is a valuable tool for website owners looking to improve accessibility compliance. Its intuitive interface and essential features make it an essential addition to any website, facilitating equal access for all users. Despite minor drawbacks, its benefits in promoting inclusivity outweigh any limitations.

Avantages

UserWay Accessibility Widget provides a seamless solution to enhance website accessibility. Its easy integration with WordPress makes it incredibly user-friendly. The widget offers a range of customizable features, including font adjustments, keyboard navigation, and screen reader compatibility, ensuring an inclusive browsing experience for all users.

Inconvénients

While UserWay Accessibility Widget offers a comprehensive set of accessibility features, some users may find the customization options limited compared to other similar plugins. Additionally, occasional compatibility issues with certain themes or plugins may arise, requiring additional troubleshooting.

Justin
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/12/2024

Yachting Select

Excellent experience all around using Userway. It makes being compliant for any person globally to access your website with ease.

Avantages

In todays world Userway is not an option it is a necessity. It makes being compliant for any person globally to access your website with ease. I love that you do not need to be an expert to integrate it and done. It really gives you peace of mind knowing it is handling this delicate necessity so well.

Inconvénients

So far I have not experienced anything I do not like with Userway.

Pratik
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 19/06/2024

Used for Accessibility support

Avantages

It enables 508 Accessibility support for web application.
Where the implementation is not perfectly excuted

Inconvénients

Reporting for past months should be maintainer
Exact issue details should be provided

Bree
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2025

Love the Ease of Access for the Widget Capabilities

Avantages

I love that it provides users with disabilities the freedom to view our websites with their unique settings to make it easier for them!

Inconvénients

No issues! I love that as a web provider we can change the location and color of the widget

Joseph
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2024

Satisfied user

Very happy so far with the product and the price

Avantages

the installation process was straightforward and easy to use.

Inconvénients

we dont have any real cons with userway.

Liz
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/11/2024

Stay compliant through redesign

Avantages

While we're in the middle of a website redesign, it's been very helpful to ensure our website stays compliant

Inconvénients

I don't love having another widget on the site, but it's minimal

Markus
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2025

FAKTENHAUS PFLEGE UKHD

Our customers are satisfied and we have had no complaints from users so far.

Avantages

Fast and helpful!! Quick response, I was helped within only 5 minutes, problem was solved!

Inconvénients

nothing! Userway works reliably and does its job!

Kelly
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 22/12/2023

Simple to use

I like it. Easy to use. I look forward to seeing new possibilities to add more websites under the same subscription.

Avantages

It works nicely and is easy to set up and understand the different levels of accessibility on the reports.

Inconvénients

Would be nice to have guidance on "how" to fix the issues found on the reports. Also, it should be more affordable for those with many websites. If we work with events and bilingual websites using different domains we should be able to use the same subscription.

Alternatives envisagées 

accessiBe

Réponse de UserWay

Thank you for taking the time to leave your detailed feedback. UserWay is a full solution accessibility provider. The Pro-Widget is finding and fixing as many issues it can, while our accessibility scanner tool will give you code-level reporting, recommended actions, and more. You can learn more here: https://userway.org/scanner. We also have a partnership program that may be appropriate for your situation. Learn more here: https://userway.org/partner. As always, our support team is available 24/7 via our live chat at https://manage.userway.org if you have additional questions.

Répondu le 15/01/2024
Alejandro
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 10/10/2024

Understanding How The Widget/Reports work

Avantages

I like the in depth reporting you get with the paid version. Also support is quick and helpful.

Inconvénients

At the moment nothing to report. Still using the product and understanding how it works.

Alternatives envisagées 

accessiBe

Pourquoi passer à UserWay Accessibility Widget

The price and services met our needs for our websites. Offered better for large bundle of sites.
Bojan
Bojan
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/01/2025

Great and very easy-to-use

Overall, I am really enjoying using UserWay and all of its features.

Avantages

Great user-friendly interface and the way how the widget is integrated into my website for live editing. I love the translator role as well

Inconvénients

I had to manually correct some translations, but it might be just me being picky

Neal
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/11/2024

Quick and easy to set up

For anyone who needs to have all of the accessibility actions added quickly to their website this is it.

Avantages

Very quick and easy to set up, it made our site accessable.

Inconvénients

I found no cons to the software. I did find cheaper options, but none of them scored as well on accessibility testing sites.

Alternatives envisagées 

accessiBe

Pourquoi passer à UserWay Accessibility Widget

audit score was higher using userway, it was also very easy to set up.
Ashley
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/12/2024

Easy Widget to Use!

Avantages

The widget was easy to install and use for our site.

Inconvénients

There are no cons. All instructions were easy to understand.

Benji
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/08/2024

Quick and Easy

Smooth process, only took a few minutes.

Avantages

Online Support while setting up made it easy to double check my work.

Inconvénients

Wish I could've switched URL's on my end.

Tracey
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/06/2024

Helping our site become accessible for all.

So far, this has been a great experience.

Avantages

Ease of integration and user-friendly UI.

Inconvénients

Lack of details in the manage tool "No Review Required."

Luis
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/02/2024

The best accessibility widget and easy implementation.

Avantages

The easy way to add in the webservers or any others environment.

Inconvénients

It would be good to have some tutorials so that newbies understand how compliance for websites should really be, it is not just about placing a userway and your website remains in compliance with international rules.

Réponse de UserWay

Thank you for leaving your valuable feedback. We have many resources available to our customers including UserWay University: https://userway.org/university, UserWay Tutorials: https://userway.org/tutorials, Weekly webinars: https://userway.org/s/onboarding-webinar, and one of our customer support experts would be happy to assist you with setting up a one on one meeting to discuss an accessibility plan and answer any questions.

Répondu le 03/03/2024
Nicholas
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 28/08/2024

Incredible product and customer service team is next level.

In a few words, i was hooked on it within the first usage, and it was very easy to find how to implement into my own website. Kudos mama

Avantages

It was very user friendly and accessible. The customer service was legit incredible. [sensitive content hidden] was ON IT and friendly, calm, quick.

Inconvénients

The cost... but i understand... there are just so many free apps out there, maybe a free version being available is more accessible.

Cynthia
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/10/2024

Professionalism Loving My Accessibility Widget at UserWay.com

I am extremely pleased with the results of my Accessibility Widget for my website, using UserWay.com and their team of professionals.

Avantages

I really like the versatility of the Accessibility Widget, where I can choose to place the Widget in different positions on my website, and use different sizes and looks.

Inconvénients

I did need some help navigating to copy the widget code, but the wonderful tech department helped me quickly with the best results.

Dustin
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/03/2024

Great Accessibility Tool

Avantages

Ease of configurability and setup on our sites

Inconvénients

the apply to all sites button as we use a different color for each site

Valentin
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/01/2024

easy widget

I didn't know that if I used GTM to insert the code I needed to use the advanced code but the support team immediately figured out the issue.

Avantages

It is easy to set up, customize, and install. I like that accept unlimited pages

Inconvénients

Maybe the price, but is the same as the competition.

Alternatives envisagées 

accessiBe

Pourquoi passer à UserWay Accessibility Widget

Already have the free version installed and just upgraded.
Lance
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/01/2025

Ease of Use

Very easy to install and launch on our page.

Avantages

It's ease of installation to provide site accessibility for those that previously may have had a tough time on our page.

Inconvénients

N/A. Had no issues with the installation onto our page. Immediately up and running accessibility features as needed.

Yossi
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 12/12/2024

Great widget!!

Very good experience, my web admin use it and it is seamless

Avantages

Super easy to use and integrate.
Great UX.

Inconvénients

Sometimes it does not appear as good on iPads

Pym
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 12/12/2024

Great but could produce better reports

Mostly great. We thought we wouldn't need to use it after we relaunched our site on a new AODA compliant website platform but we put it on the site just to see. and to our surprise it is being used. We also use it on microsites that are not as technologically sophisticated so it is useful.

Avantages

i like that is gives users options depending on what their needs are.

Inconvénients

the reports are clunky. i couldn't find a way to generate one myself so one of your staff sent me one which was very useful and interesting but hard to work with

Wayne
Wayne
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 04/12/2023

Most well known Website Accessibility Product

Avantages

Ubiquitous platform that almost all websites I’ve come across use so I trust that a product so widely available is not bad.

Inconvénients

Sometimes, the user interface interferes with the website design & blocks crucial tabs or buttons on the phone.

Ion
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 30/10/2024

An impressive product

Avantages

UserWay Accessibility Widget provides a clear accessibility picture and offers a novel and effective approach to solving accessibility issues on the spot.

Inconvénients

Sometimes it is easy to get overwhelmed with the features and settings available.

Alexandros
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 27/12/2023

Very good solution

very good solution, including the free version

Avantages

considers a wide rage of abilities, clean and simplistic design,

Inconvénients

could have more functionality to support sign language users, we have several ideas as we design apps that integrate sign language to mainstream social media and chat apps

Réponse de UserWay

Thank you for your feedback. Please feel free to reach out to our partnership team to discuss you ideas. You can reach out here: https://userway.org/partner

Répondu le 15/01/2024
Jueun
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/03/2024

It is really easy to install!

It's really good to have a customer support! Great customer service!

Avantages

It is really easy to install! Also, it's easy to review and get a report.

Inconvénients

It's was free when I first time to know Userway. However, it's little expensive for the paid version.

Tom
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2024

Baddabing. Baddaboom. ADA Compliant.

Our overall experience with UserWay has been great. We routinely use it on the websites we build.

Avantages

It's straight-forward and simple to implement. From a user interface point of view, it does its job without getting in the way.

Inconvénients

I really cannot think of a single "con" regarding UserWay. Simple. Straight-forward. Does the job.

David
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2024

Got to love UserWay

Avantages

It is insanely easy to link to any website, regardless of the platform that it is ran on!

Inconvénients

Some of the articles to link to said sites are a little out dated. Luckily, user support provided me with newer ones

Tara
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 28/11/2023

Easy to use for website accessibility

Avantages

Userway is an easy to use plugin for our website that allows for more fulsome accessibility features. While it does not replace building a fully accessible website, it is a great addition to have to maximize usability.

Inconvénients

Userway is easy to install and easy to manage, but it does not replace building out a fully accessible website. Nothing negative to say about the plugin itself, just that it is an enhancer to accessibility and not a substitution.

Nicolas
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 06/11/2024

UserWay Customer Review

Avantages

I really like the free audit about the accessibility of my sites

Inconvénients

Nothing really. The only thing I had some problems with are the "Account ID mismatch"