Device42

Avantages

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

Inconvénients

It can be overwhelming for some folks, but the customer success team is great in covering that.

Avantages

Having information about our remote rack space documented and easily accessible has been a boon, especially when we need to request 3rd party remote hand to make simple changes for us. I think last month we needed a small change, and I was able to pull out Device42 and follow a set of cables through 2 patch panels in order to provide precise instructions on cable changes I wanted completed by the technician providing the remote hands.

Inconvénients

We are currently primarily using Device42 to track remote sites on how things are situated in racks and how everything is interconnected at the site. One thing I feel they could improve for the future is the extraction of physical connectivity information from their software. I would love to be able to see a full holistic view of the physical interconnections throughout one room, or a building.

At the moment its easy to bring up interconnections on a single device, or a single rack, but nothing on a grander scale. I've spoken with support and they said they'll mention this to development to see if this is on the road map.

Avantages

For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

Inconvénients

At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Avantages

One of the most comprehensive software packages I have used to track IP's, inventory, network and server information. Great search capabilities.

Inconvénients

It took a little bit of a learning curve to figure out the best way to enter my data. Once I got that down it was OK.

Avantages

Automation and Integration is what I consider is the most important. We have created multiple integration with other tools that allow us to have IT information in one single place.

Inconvénients

- One thing I think should be improved is the customization of discovery. It would be very useful if we can modify what is being discovered by autodiscovery and agents, not only device technical information but bussiness related information.- Other thing is the difference between the different ways of reporting, for example, we don't get the same results from Devices table export, Classic and Advanced reports, and DOQL queries. Sometimes is confusing for several users to know what is the best way for reports.

Avantages

When I first started using Device42 I was impressed with how helpful the sales team was in the deployment process. Once deployed I noticed how many tools were included in the base software. In the first few weeks after deployment in our data centers we needed to quickly run an inventory of all of our SSL certificates. Using Device42 we were able to run in an automated scan that gave us a report that we used to update all of our SSL certificates. The more you use the software the more things that can be useful for you company. I can also say that their support is top notch and always willing to help and work with you until your problem is fixed.

Inconvénients

There is not much to complain about when it comes to this software. If I have to nitpick I would say that it would be the update process. I would prefer for the updates could be directly installed. Other than that its a great product to use.

Avantages

D42 support is very quick and to the point.
Anyone who doesn't have discovery experience, can work on this tool easily.
This tool helps a lot if you are going through server migration planning phase.
This tool helps a lot if you want to figure out the application or server dependencies.
It gives a very good picture of server communication, capture all the inbound/outbound communications.

Inconvénients

Few reports can only be downloaded from DOQL script, there should be a direct download option for all the reports.
No option available to test the targets server to ensure that scanning will be successful considering all the prerequisite.
sub-appliance( WDS) dependency for windows server scanning.
No CLI option

Avantages

Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve. In fact on more than one occasion we did a WebEx style meeting and they stayed on the WebEx much longer than I expected, all to make sure I was completely satisfied and the issue was fully resolved.

Inconvénients

The auto discovery does not automatically discover every device we use, However, when we come across something that is not being autodiscovered, Device42 programmers are more than willing to take a look and make the software as fully functioning as possible

Avantages

We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help

Inconvénients

Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge).
But support is always open for guidance and feature requests

Avantages

This product is awesome, and is available to be viewed from anywhere internal information/db can be updated. Absolutely love this product. And it's fast to access. Support team is top-notch!

Inconvénients

There are no cons on this product other than going to version 15 requires another virtual machine. But that's minor.

Avantages

The functionality of the software and the various options for discovery

Inconvénients

Assessment option is not available to migrate the workload on cloud

Avantages

IT was fast to deploy and run discoveries. Very Fast to be up and running

Inconvénients

Scans can be an issue based on the size of the org. Might take some time to dial in.

Avantages

Simple, easy to install and scan your network. Helpdesk is excellent when you have issues. Once mastered it is a very powerful auditing tool.

Inconvénients

Fiddly to set up correctly, a little convoluted, the reports are complicated to set up correctly

Avantages

Easy to install, Simple User interface, Ability to load devices though network scan or use of API scripting.

Inconvénients

Where documentation is good, having some recommendation, white papers or best practices around loading data and setting up some of the more completed feature is needed.

Avantages

Lots of functionalities are well packed together in a single tool. Buildings, rooms, racks, devices are nicely linked together and can give a visualization of all the components (Room overview, rack layout, ...)
We're using the datacenter inventory module and the centralized password database. It takes a while to get all information in the tool, but once it's in there, it can easily be retrieved or changed if ncessary.

Inconvénients

RBAC could be improved
The update process could be simplified with automatic downloads and scheduled installations

Avantages

Autodiscovery of devices and simple and intutive user interface

Inconvénients

No support to auto discover ucs servers