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5 avis sur 154

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5 avis sur 154

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5 avis sur 154
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Ryan
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 11/12/2024

Positive Experience

Overall, it has been a positive experience. The ability to customize anything and everything has been extremely beneficial for overall efficiency.

Avantages

Reporting & dashboard tools help us drill into decision making data faster and easier. The ability to customize Acumatica to fit our industry's workflow is a driving factor for why we chose them.

Inconvénients

I feel the standard WMS for Acumatica is lacking basic functions and sorting abilities. Had to heavily customize it to function the way we needed it to.

Alternatives envisagées 

Dynamics 365

Pourquoi passer à Acumatica Cloud ERP

The ease of customization. Being able to customize any screen and workflow in Acumatica has been beyond beneficial.

Réponse de Acumatica

Thank you for your review. I'm thrilled customization is beneficial for your organization and appreciate the constructive feedback regarding WMS.

Répondu le 13/12/2024
Ron
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2024

Acumatica is the best alternative for mid-size businesses

Acumatica replaced our legacy system smoothly and we appreciated the benefits of the changes immediately. i looked at several other ERP's from QuickBooks to NetSuite and Acumatica was by far the best alternative

Avantages

Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications

Inconvénients

It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 08/10/2018

Good ERP for Small Business

Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Avantages

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Inconvénients

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

gad
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
3

3
Publié le 05/04/2022

review

to be frank i am disappointed but we feel we are stuck with the product
instead of saving time and personnel we need more time to do the functions

Avantages

functionality,
accessibility
option of users CRM -but we could not implement

Inconvénients

product is not easy to use
spending extra times on unnecessary steps-printing document require multiple steps
search function not logical
report are not easy to generate
very rigid to make changes if needed

Réponse de Acumatica

Thank you so much, Gad, for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - [email protected]

Répondu le 07/04/2022
Dennis
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/04/2022

Satisfied Customer

we have eliminated the need for our legacy systems. Less IT overhead.

Avantages

It is complete, customizable, easy to use.

Inconvénients

Access to mobile app. It is not the same as web interface.

5 avis sur 5

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