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28 avis sur 82
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Radha Krishna
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/09/2019

ETAP Software for Electrical Engineers

I am working with Arc Flash Hazard Study to generate Arc Flash labels. Hence need to use Short-circuit, Protection co-ordination study software's as well.
I am very much impressed with the software builder keeping in mind the user flexibility and moreover libraries its tested and provides users on Electrical components like relays, breakers etc.,

Avantages

User friendly, flexibility to open. Abundant library files for each electrical components like relays, circuit breakers, etc., Running the program and easy understanding of the analysis at the finger tip of the user

Inconvénients

Hardlock dongle makes it difficult to enter the power plant in Middle east, instead it should have be software controlled dongle. In Middle east Power plants controlled by Military team it is not allowed to enter USB or pendrive or any external harddrive devices. Hence request to look into the solution of Software opening with softlock key.

Even though some of Library files are available with ETAP team, it is not send as a whole package with the latest Software version, need to request the same through the ticket.

When Arc Flash is running it takes couple of mins to come back to normal screen. Instead an progress bar display will help user to understand the estimated time to complete calculation.

Alternatives envisagées 

AutoCAD Architecture

Pourquoi passer à ETAP

ETAP provides comprehensive solutions for any analysis requirement in the electrical world. Its one stop shop for electrical engineers. Other competitors does not provide this. Mumbai ETAP support team is very good in resolving the tickets, especially Asavari & Uttam. Many thanks to these to personnel.

Réponse de ETAP

Thank you for your great review and feedback. contact our local ETAP office to inquire about our soft key which is now available for installation without USB key. Also, the latest ETAP release has improved performance, but you may want to check our system requirements to make sure you get the best performance from ETAP. https://etap.com/software/sales/system-requirements

Répondu le 26/09/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 12/05/2020

User-friendly Electrical Modelling

Etap is very useful for an electrical engineer, and is fantastic to model electrical systems. It allows you to complete many different types of studies, from load flow to arc flash, grounding, and many more. Certain modules are sold separately, such as the harmonic study and motor starting modules, which is fine, but can get expensive if you need all of them, but only sporadicly. Customer support has been pretty good, they will assist you when you have technical questions on how to model certain things, or if the library does not have a specific model of breaker, for example.

Avantages

- Etap has a wide variety of equipment that can be connected
- The help function is very well put together, for every single user interface window
- Highly customizable for reporting

Inconvénients

- Sometimes difficult to print a Single Line Diagram as intended
- VFDs typical show overloaded, even if the rating of the drive matches the motor, and that issue has not been resolved, as far as I know, even if it was pointed out several years ago
- Training from etap is a must to use the software properly, especially the case scenario options

Réponse de ETAP

Thank you for your review. Our latest release ETAP 20 has an abundance of new features and enhancements. Please feel free to contact our 20/7 HelpDesk to assist you with any of the questions you may have. https://etap.com/support

Répondu le 08/07/2020
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/11/2020

It's user friendly.

Various tutorials, examples and helps are existed online.

Avantages

It can be used in power system stability analysis.

Inconvénients

defining standard between ANSI/IEC and measurement SI/English metric

Réponse de ETAP

Thank you for your review and your feedback

Répondu le 14/07/2021
Troy
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 20/09/2019

ETAP Review

Overall, ETAP is our go to software for Arc Flash Risk Assessment and makes it very easy for us to analyze and report on projects.

Avantages

What i like about the software is that it is easy to use and update. We started using the ETAPApp so that field data collection is much faster and more efficient. Great addition to the software.

Inconvénients

Large projects typically take a long time to run. We currently have a 4,200 bus model that takes more than 5 hours to analyze for Arc Flash

Réponse de ETAP

Thank you for your feedback. Please contact our HelpDesk engineers and inquire about hardware specifications to speed up your calculations.

Répondu le 23/09/2019
Jack
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
2
Simplicité
2
Support client
4

5
Publié le 24/09/2019

Sometimes too complicated to use.

We are doing power modelling for projects

Avantages

It is a great software. The final output product is very good.

Inconvénients

1. It is hard to use. It is hard to create a customized report and a customized border for the single lines. It's very hard to get our logo on the drawing let alone creating a general borer that could always be pulled up and the SLD would be inserted.
2. When we transfer files to customers, again it is not as easy as your competitor (Easy Power). Their software just save file and transfer. Your software you need to attach the library and ancillary files then transfer. Why is so hard.

Réponse de ETAP

Thank you for your review of ETAP software; we appreciate your feedback. Even though we are trying to make it as easy as possible to use ETAP, we also acknowledge the complexity of the software. To help our users we offer 24/7 support via HelpDesk, offer comprehensive hands-on workshops and, provide a large variety of tutorials and webinars on our website.

Répondu le 08/10/2019
David
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 25/09/2019

Versatility

We are solving power system design and protection studies including arc flash with ETAP. We benefit in being able to do the studies in-house.

Avantages

The software with its various modules is sufficiently versatile to cope with all of our applications. ETAP is regularly updated with new features and to the latest standards. Files can be exported in the format of some other softwares where our client requires such different software inputs. One day we would like to do a project using ETAP live.

Inconvénients

Adding circuit breakers and protection relays to the library takes time.

Réponse de ETAP

Thank you for your review and feedback. You can contact our 24/7 HelpDesk to assist with adding new breaker and relay libraries. You can also contact our local ETAP representative to assist. We hope that you will have a project to use ETAP Real-Time in the future. we have many customers who use ETAP as the Digital Twin to their live operations. A good place to get the latest info about ETAP and it's application in the industry is the ETAP Global Conference & Expo https://etap.com/events/user-conference

Répondu le 10/10/2019
Juan
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 15/01/2020

ETAP Review

My overall experience is really good. ETAP offers seminars and their help support is quite responsive.

Avantages

The software is quite simple to use and ETAP keeps improving the interface. ETAP really listens to its costumers and makes lots of changes for the next upgrade.

Inconvénients

There are lots of modules that you can buy instead of making a bundle with all of the capabilities.

Réponse de ETAP

Thank you for your review and feedback. I are always considering our customers suggestions in order to enhance ETAP Software and customer experience.

Répondu le 14/04/2020
Naveen
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 18/09/2019

ETAP- an Electrical Engineering tool

I have a very nice experience with ETAP.I have been using this software from last 10-12 years.
It is a very user friendly software for Electrical Engineers.I must recommend it for every Electrical Engineer.

Avantages

ETAP is a very user friendly software. It is very useful & helpful tool for every electrical engineer. High level Calculations can be done very precisely & with high level of accuracy.

Inconvénients

Customisation of the ETAP library is least liked by me. ETAP Library should be more versatile.

Réponse de ETAP

Thank you for your feedback. Please contact one of our regional offices or our online HelpDesk. We would love to hear how we can help you with your libraries.

Répondu le 23/09/2019
Prawit
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
3

4
Publié le 13/09/2019

Comments for ETAP

Good but something should be improved otherwise customer would seek for other brand.

Avantages

User friendly and thus easy to use than any other power system analysis softwares.

Inconvénients

Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage.
Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study.
Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.

Réponse de ETAP

Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.

Répondu le 23/09/2019
Jennifer
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
3

5
Publié le 14/09/2021

Incredibly powerful with many improvements needed.

We are solving the requirements set up by NFPA 70E and IEEE requirements to keep workers same.

Avantages

TCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed.

Inconvénients

Running large study wizards needs to be able to produce the reports at the end. It is extramely troublesome to have to generate EACH report from a 200+ node compressor station where you have 20+ configurations for studies that are scheduled to run. Also printing TCC with the elements shown in the curves needs to be easier.

Réponse de ETAP

Hello Jennifer, thank you for your positive feedback. Please contact our 24/7 online technical support to assist with your challenges. We want to make sure you can work most efficiently even with large project studies and reports. Our technical support is available at https://helpcenter.etap.com

Répondu le 15/09/2021
Frida
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 18/09/2019

A Happy ETAP User

Overall experience has been good. We've experienced some troubles but we've always gotten the problem fixed by the customer support. We try to use ETAP whenever possible.

Avantages

I like it the most how user friendly it is and that it gives me the comfort that the results are correct.

Inconvénients

There are a certain things that are different in this software compared to others. E.g. there is no "save as", only "copy project to" and you have to open it afterwards (if you want to work on the new project). And copy - paste is different than in any other software. It doesn't bother me anymore, but it's weird.

Réponse de ETAP

We use "copy project to" instead of save as since SQL is installed locally on the machine which allows for faster performance. Copying the files directly disconnect the local database which is why we have this option instead.

Répondu le 23/09/2019
George
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/09/2019

Review of Etap Software from GW Engineering Inc.

I have used Etap for over 12 years and have used it for design, installation, and troubleshooting of many power generation systems over this period. These systems primarily include relay coordination, and protection schemes, arc flash, and motor starting. It is a great product.

Avantages

Etap utilizes all of the components the model and integrates them all together so it is easy to go from one module to the next and still work with all data and information from other modules. "Star" systems is an example.

Inconvénients

Alignment and viewing results on the one-line can get crowded but it can be edited to view only the critical information.

Réponse de ETAP

This can be resolved by using Auto-Build which is modeling based on a spacing rulebook. You can modify the rulebook to evenly space out all the elements in your one-line, allowing for a less cluttered view.

Répondu le 23/09/2019
Giovanni
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 03/01/2020

ETAP Software Review

While initially I started using it almost exclusively to conduct studies (such as Arc Flash, Dynamic motor start transient, harmonics etc.) I now routinely find it easier to generate a power model as part of my "design" efforts for a new project and take advantage of it to validate cable sizing, voltage drops, selecting/procuring properly coordinated protective devices and determining required AIC ratings before specifying new electrical gear.

Avantages

It is probably the most widely used power modeling software so it is easy to share with other users. All of its functions and device editors are "extremely" thorough offering an almost overwhelming number of study customization options. Overall, its use if fairly intuitive (but there is no substitute for attending a good old fashion class if you are a first time user). The online tutorials are excellent and tech support is great too.

Inconvénients

Like most software, ETAP does have some quirks that a user needs to learn either by peer coaching or through painful firsthand trial & error.

Réponse de ETAP

Thank you for your feedback and your great comments. There is a third way of learning ETAP software:
ETAP hands-on training in one of our training centers or at one of the over 100 training classes around the world.
Check out our workshop schedule at https://etap.com/events/events-schedule

Répondu le 05/03/2020
Michel
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 08/04/2021

ETAP Covers Almost All Required Electrical Calculation

I strongly recommend ETAP for electrical engineer who works on power system calculation.

Avantages

ETAP is friendly to new user. And it covers all the required electrical calculation we may encounter in the work.
The technical support is good basically. We can always call technical support for help.

Inconvénients

The lower version ETAP can't open a higher version ETAP file. ETAP is updating new version while we may use various version.

Réponse de ETAP

Thank you for your review and positive feedback.

Répondu le 14/07/2021
HECTOR ANTONIO
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 17/09/2019

Satisfying ETAP experience.

The overall experience has been saytisfying, this software has proven to be very useful to run different types of studies in our field.

Avantages

This software provides a very friendly interface and variety of tools that ease the process of design in our field. Also the customer service has always solved our questiones promptly.

Inconvénients

Several features and tools are limited or restrained unless you purchase the full package.

Réponse de ETAP

Thanks you for your feedback. As you know ETAP is module based and is offered in many configurations. Modeling in ETAP is not restricted and you can create as many scenarios as you with. Analysis module need to be obtained as needed.
Please contact your local ETAP office to ask about adding modules to your existing package. There are a variety of different purchase and leasing options available.

Répondu le 24/09/2019
Douglas
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 13/09/2019

Solid software and support

We have used ETAP successfully for Arc Flash studies, cable thermal analysis, and grounding studies. The software overall performs well in all our scenarios.

Avantages

The variability of the modules and options for running simulations are pretty extensive.

Inconvénients

Some of the initial modules are expensive, and in general the functionality and setup are not as intuitive as I would like.

Réponse de ETAP

Thank you for your feedback. We are trying to improve and simplify the setup process with every release. Any suggestions are always welcome and you can provide feedback directly to our sales engineers or our online HelpDesk.

Répondu le 23/09/2019
Kirk
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
2

4
Publié le 20/09/2019

EMS Review

Avantages

Lots of good options, can be difficult to understand these options.

Inconvénients

Must pay for each option, need training on these options..

Réponse de ETAP

Thanks you for your feedback. Please contact our local ETAP representative in Canada to assist with pricing and any training you may need. We also provide a large number of training webinars and tutorials on our website.

Répondu le 23/09/2019
Natalie
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 20/09/2021

Necessary for success

Avantages

ETAP is a necessary tool for daily oil and gas engineering needs.

Inconvénients

We have no issues with this application.

Alex
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 13/09/2019

EMS

Excellent engineering tool

Avantages

Short circuit and star device coordination

Inconvénients

Data base did not have enough info of iec rated devices and equipments

Réponse de ETAP

Thanks you for your great feedback. We are constantly updating our device libraries. Feel free to send us the devices you need and we will let you know when they are available. You can also add your own devices to your library. Here is a link to the list of all device libraries added in ETAP 18. more will be added in our next release ETAP 19.5.
Contact our 24/7 online HelpDesk to assist you with your requests.

Répondu le 25/09/2019
Gavin
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/09/2021

Gavin Olivier's Review of ETAP

Positive

Avantages

The product is easy to use. Projects are quick to set up. Results are easy to interpret. Default values are helpful when equipment specific values are not available.

Inconvénients

The help function does not explain engineering concepts only how the value is required for ETAP. it would be helpful if engineering principles and concepts were explained

Réponse de ETAP

Hello Gavin, thank you for you positive feedback. We suggest to take one of our hands-on workshops to learn more about the engineering background needed to understand the functions used in ETAP. Got to https://etap.com/events to sign up for a virtual or in-person workshop.

Répondu le 22/11/2021
Jun
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/09/2019

My review

Avantages

modularity; updated machine models; better user support than other PSA's

Inconvénients

Cost and then again cost; etap isn't yet the top choice for T&D applications

Réponse de ETAP

Thanks you for your review. annual license renewal will assure that you have continuous support and get software upgrades with enhancements and new features, such as Grid Code compliance and Zone Selective Interlock in our next Release ETAP 19.5. Contact your local ETAP representative to get information about renewal pricing and alternative upgrade options.

Répondu le 25/09/2019
Francois
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/09/2019

Progress to be done on parallel application and TCC curve

Very good sofware. Excellent support.

Avantages

Arc flash, starting and load flow studies are easy to modelized and start to get a fast result.

Inconvénients

1- Problem with different tap changer for parralel application
2- Hard to customize a TCC curve

Réponse de ETAP

Thank you for your feedback. Please contact our local ETAP representative or ETAP support to assist you with your questions. Recent ETAP releases feature many enhancements for the customization of TCC curves ranging form changing color schemes and different plot option to customizing the footer section with project related data.

Répondu le 24/09/2019
Ghislain
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 23/09/2019

ETAP Software review

Avantages

Very Complete, lot of modules available. Great customer service, quick answers. Also quick to upgrade when there is change in IEEE, NFPA and other reference documentation. Great HELP functions.

Inconvénients

Price; quite expensive.
And as it is very complete, it is also complex, It akes a lot of time and practice to learn how to operate it. And if you are a long time without using it, it takes time again to get used to it again. Lot of parameters to configure for the different equipment.

Réponse de ETAP

Thanks you for you review and your feedback. Please consider taking one of our hands-on workshops (https://etap.com/canada) or view our training webinars and tutorials online on our website. Our 24/7 HelpDesk and your local ETAP office is also available to help with any questions you may have.

Répondu le 26/09/2019
ramesh
ramesh Afficher plus d'informations
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 23/03/2019

EMS by etap, leader in electrical protection coordination

Short terns optimisation to improve Specific Fuel Consumption (SFC).

Avantages

It has automatic steady state generation control of voltage and frequency, load forecasting and scheduling and helps save the energy and thus the money. It is from one of the best developers of electrical software- ETAP and hence very reliable.

Inconvénients

Its configuration requires detailed system knowledge. Inaccurate data or metering instruments such as CT, PT, etc. may lead to errors but that is true for other such software also.

Réponse de ETAP

Thank you for your feedback. Please contact our support in one of our three local office for assistance.

Répondu le 23/09/2019
Mohamed
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 21/09/2019

Highly recommend for this software

Avantages

Cover all related topics for electrical issues

Inconvénients

No technical support in Egypt or periodic live Seminars

Réponse de ETAP

Thanks you for your feedback. You can get 24/7 online support on our HelpDesk or you can call our support from 3:00 PST to 17:00 PS.
Also, please feel free to contact our MENA office in Dubai or our European office in France. Here is a list of all our Global Support hours: https://etap.com/support/global-support

Répondu le 26/09/2019
25 avis sur 28

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