Yardi Voyager

Avantages

The software once setup is very user friendly and easy to navigate.

Inconvénients

The setup can come with some growing pains. But what software company does not.

Avantages

Yardi is great for our property management and leasing team.

Inconvénients

Yardi customer services seems to be understaffed.

Avantages

I like how easy it is to use. It streamlines our invoice process

Inconvénients

I wish it was easier to upload document attachments

Avantages

Once you learn how to use it it like any other management program.

Inconvénients

It's hard to figure out how to pull reports, someone has to teach you.

Avantages

I love the reporting. It pulls everything so easily.

Inconvénients

Not being able to send text messages from the software

Avantages

Ease of use, logical step by step follow through, but my favorite, favorite was the blue/gray screen in Yardi's software that never strained my eyes.

Inconvénients

I wasn't able to utilize the customer support feature but honestly I rarely even needed to approach Management for Yardi assistance.

Avantages

Easy access and use. I was able to close out multiple work orders faster by tagging a large portion of them and making notes as went along.

Inconvénients

I did not have any dislikes I can recall when using Yardi Voyager.

Avantages

Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.

Inconvénients

Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.

Avantages

This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Inconvénients

The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Avantages

It was super easy to use and there's so many things you can customize to your needs. I have switched softwares due to being at a new job, but I miss Yardi and am trying to get my current company to switch!

Inconvénients

It was hard for me to get a hold of Yardi support when I had a very difficult project to set up in the system. I think we only had one designated representative in the company who could reach out to them for assistance, not sure why. However, they have a ton of training videos and pdfs at your fingertips so that is super helpful. I also wanted to have a way to import a long journal entry into the system. We once again only had one person set up to do that in our company - not sure if that was a setting issue though.

Avantages

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Inconvénients

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

Avantages

I use this program daily at my job and I must say, its awesome. I've used many programs like yardi , but none compare! They are always updating and introducing new features!

Inconvénients

I really can't find any cons . Love everything about the program!

Avantages

It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent

Inconvénients

the tab session expires really fast, sometime glitches to much

Avantages

Yardi is best for our company because of the data integration and how multiple users can access everything.

Inconvénients

There was a learning curve on running reports and a couple employees required additional training.

Avantages

The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it.

Inconvénients

There are area's that I can not get into as they are not for my usage but they are there for the ones that need it.

Avantages

I enjoy different ways to pull up information so that I can easily tailor it to my needs.

Inconvénients

It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted.

We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem.

Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.

Avantages

It alerts you to any tasks due, keeps you on tract

Inconvénients

Charges and payments can task can take over night to sync with other programs

Avantages

Yardi Voyager is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program.

Inconvénients

Yardi Voyager can sometime be non-user friendly just with how much you can do on the platform.

Avantages

It is such a large package that it has everything you need to manage rental properties. Having a Canadian module is a great help too.

Inconvénients

High cost of base licensing. Add-ons are very reasonable priced though. Unit based pricing does help .

Avantages

huge database of the owners name, address and emails

Inconvénients

Couldn't have access or upload to PDF format of the invoices for future checking and audit

Avantages

Yardi Voyager is good a good system and easy to use.

Inconvénients

yardi voyager took a little while to understand. Have used easier systems

Avantages

Ease of use is at the top of my list regarding Yardi Voyager ... our company moved over to Yardi from another Real Estate Management Software about 12 years ago bringing us into the 21st century ... I love the ability to scan invoice images so when you need to refer to it later, it is at your fingertips. I rarely need to refer to hard-copy files anymore.

Inconvénients

This would likely be report customization - though I could not say if that has more to do with our system administrators than Yardi itself, it can be time-consuming and (probably) costly.

Avantages

it is user friendly for my needs at work ranging from AP to AR

Inconvénients

n/a. i don't have anything negative to say

Avantages

The ease of pulling reports with the actually information I need. Detailed!

Inconvénients

It was excruciating to learn in the very beginning, but once you get it it’s magical.

Avantages

The way we can do distributions so quicky using the Investment Management module.

Inconvénients

processing times can be slow if too many people are in Yardi at the same time.