Yardi Voyager

Avantages

Facilité d’utilisation et relativement basique comme interface.

Inconvénients

Certaines fonctionnalités sont difficiles d’accès ou réservées aux câdres dirigeant, alors qu’elles devraient être accessibles aux employés

Avantages

- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations

Inconvénients

- Sometimes performance issue- Not suited for small enterprise

Avantages

Robust program that offers a lot of ability for customization.

Inconvénients

It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization.

Avantages

It is somewhat easier to navigate after you learn it a little bit.

Inconvénients

It is a very dated leasing platform. It is not very user-friendly. I have used other property management platforms and this is one of my least favorites.

Avantages

The software once setup is very user friendly and easy to navigate.

Inconvénients

The setup can come with some growing pains. But what software company does not.

Avantages

Yardi is great for our property management and leasing team.

Inconvénients

Yardi customer services seems to be understaffed.

Avantages

It was a huge step up from the previous software our company used. Functional. I liked the dashboard.

Inconvénients

Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi.

Avantages

So many tools and resources are available and the data/reporting is extensive.

Inconvénients

The interface is old fashioned and can be difficult to navigate.

Alternatives envisagées 

Pourquoi passer à Yardi Voyager

Avantages

Honestly I've been using it so long it's difficult to be that objective about it anymore, but I guess it's just the OG of property management software. It has some weird workflows in older versions but you get used to it.

Inconvénients

Sometimes it's not very user friendly. Sometimes it's overly customized to the customer and there is a wish for more standardization so we can work together for better training and resource materials instead of having to write them all yourself as the customer.

Avantages

I like it for posting charges and revising ledgers. I enjoy how the ledger is set up and easy to read.

Inconvénients

My least favorite would probably be document management for residents. I have seen it laid out easier.

Avantages

I like how easy it is to use. It streamlines our invoice process

Inconvénients

I wish it was easier to upload document attachments

Avantages

It is such a large package that it has everything you need to manage rental properties. Having a Canadian module is a great help too.

Inconvénients

High cost of base licensing. Add-ons are very reasonable priced though. Unit based pricing does help .

Avantages

Ease of use is at the top of my list regarding Yardi Voyager ... our company moved over to Yardi from another Real Estate Management Software about 12 years ago bringing us into the 21st century ... I love the ability to scan invoice images so when you need to refer to it later, it is at your fingertips. I rarely need to refer to hard-copy files anymore.

Inconvénients

This would likely be report customization - though I could not say if that has more to do with our system administrators than Yardi itself, it can be time-consuming and (probably) costly.

Avantages

Yardi Voyager is good a good system and easy to use.

Inconvénients

yardi voyager took a little while to understand. Have used easier systems

Avantages

it is user friendly for my needs at work ranging from AP to AR

Inconvénients

n/a. i don't have anything negative to say

Avantages

Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful.

Inconvénients

It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task.

Avantages

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Inconvénients

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Avantages

The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Inconvénients

1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.
2) Slow
3) Clunky system that doesn't really do a lot
4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.
5) Way too many fields that do absolutely nothing
6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Avantages

Accounting and ledger capabilities are fantastic.

Inconvénients

Seems they still run into bugs with features that have been around for ages. User menu's aren't very intuitive. A lot of the support will provide steps to fix a problem without really understanding what the function does or why it has to be done - troublesome when you get into fixes that require several screens and complex process.

Avantages

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Inconvénients

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Avantages

The accounting functionality is solid on Yardi Voyager and gives you a range of options ensuring that simple HOA/Condo financial statements can be completed with ease but also having more detailed setting for clients that require it. The system is completely customizable so that almost any company's business practices can be reflected in the workflow patterns, menu-sets and reporting.

Inconvénients

Some of the new websites and software that are designed for client access to records are pushing the boundaries of what traditional software providers (such as Yardi) currently have on offer. Yardi are in the process of updating to try and match the new offerings that are available though - although the enhanced features are sometimes within whole new modules and options (such as Concierge) which are additional costs on top of the base Voyager package.

Avantages

I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

Inconvénients

When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

Avantages

Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features.

Inconvénients

It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created.

Avantages

It was super easy to use and there's so many things you can customize to your needs. I have switched softwares due to being at a new job, but I miss Yardi and am trying to get my current company to switch!

Inconvénients

It was hard for me to get a hold of Yardi support when I had a very difficult project to set up in the system. I think we only had one designated representative in the company who could reach out to them for assistance, not sure why. However, they have a ton of training videos and pdfs at your fingertips so that is super helpful. I also wanted to have a way to import a long journal entry into the system. We once again only had one person set up to do that in our company - not sure if that was a setting issue though.

Avantages

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Inconvénients

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly