GoRamp
4,8
(12 avis)
GoRamp est une solution de gestion de la chaîne d'approvisionnement qui aide les entreprises à simplifier les opérations...
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En savoir plus sur C3 Reservations
C3 Reservations relève les défis de la gestion des rendez-vous aux quais grâce à une planification intelligente, un système de planification automatisé, une communication en temps réel et des rapports productifs.
Comment C3 Reservations y parvient-il ?
1-PLAN : La planification est la spécialité de C3 Reservations. Vous pouvez construire un plan pour chaque entrepôt qui dictera qui peut livrer quel produit, à quelle installation et dans quelle période de temps. Ceci assure que vos transporteurs et fournisseurs respectent vos priorités et vos limites lorsqu'ils demandent leurs rendez-vous.
2- CALENDRIER : Le portail libre-service de C3 Reservations permet à vos transporteurs et fournisseurs d'avoir accès 24/7 à la disponibilité en temps réel de chacune de vos installations. Au lieu d'un concept de premier arrivé, premier servi, ils sont maintenant limités au plan que vous avez établi. Vous recevrez ce dont vous avez besoin, quand vous en avez besoin - automatiquement. Toute exception est canalisée dans une liste de tâches, ce qui vous assure de ne jamais rien manquer.
3- COMMUNIQUER : Bien que le portail libre-service de C3 Reservations élimine tous les appels téléphoniques, les courriels et les télécopies impliqués dans l'élaboration d'un horaire, vous devez quand même vous assurer que toutes les parties reçoivent l'information dont elles ont besoin. C3 Reservations vous permet de diffuser l'information aux parties concernées au fur et à mesure que les événements se produisent, soit par une intégration de système à système, soit par des courriels automatisés. De plus, les transporteurs ou les fournisseurs peuvent joindre des documents électroniques (tels que des bordereaux d'expédition ou des lettres de voiture) à chaque rendez-vous. Toute personne impliquée dans le processus de prise de rendez-vous peut désormais consulter le statut et les détails pertinents relatifs au rendez-vous à tout moment.
4- MESURE : Vous ne pouvez pas améliorer quelque chose que vous ne pouvez pas mesurer ; c'est pourquoi C3 Reservations vous fournit une foule d'informations pour surveiller vos opérations. Des rapports opérationnels et hautement configurables vous assurent de disposer de toute l'information nécessaire à la gestion de vos opérations quotidiennes.
C3 Reservations - Prix
C3 Reservations n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non
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C3 Reservations - Avis
Évaluation des fonctionnalités
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Tous les avis sur C3 Reservations
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17 avis
Andrew
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 09/12/2023
A very easy to use, intuitive System that is customisable to your business requirements
Nothing but positive! Great sales team, great implementation team and process and once we started using the system there is a super efficient Support team as well
Avantages
Visual nature of the system allows for a great overview of the work being performed over any time period. An easy to use and intuitive interface that users can easily work with is another great feature
Inconvénients
Reporting functions are not the best. All of the data is there and can be extracted, however it feels a little clunky and needs some work to bring it to the level of the rest of the system
Alternatives envisagées
GoRampPourquoi passer à C3 Reservations
Ease of use and simplicity of screen design. C3 is not trying to be too much but performs the key functions extremelyRéponse de C3 Solutions
Hi Andrew,
We appreciate your kind words, and is rewarding to hear that you are satisfied with our product and the C3 Team. We're always looking for ways to improve our product, and we'll take your feedback on the reports into consideration.
Répondu le 09/01/2024
Edmund
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 18/01/2024
C3 Reservations Review
Overall our experience with C3 has been great. From our account manager at C3 to the implementation team, everyone was amazing to work with. We receive responses on issues in a timely manner and have not had any performance issues. All-in-all, it has been a great partnership, so far.
Avantages
The configurability down to the site level. Having the opportunity to configure constraints differently across all sites was very helpful. Before we had no way to implement the constraints. We just had to put the information in a site banner and hope that appointments that broke those constraints weren't scheduled.
Inconvénients
It's not a big con, but we wish we could see a full weeklong schedule rather than one day at a time.
Réponse de C3 Solutions
Thank you Edmund, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3.
Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department.
Répondu le 24/01/2024
Luke
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 05/08/2019
Grocer
The implementation team was very thorough and truly worked to understand our needs. I think there is a lot of potential as a result of C3 and look forward to what the future holds.
Avantages
This system provides visibility across the board and has done wonders for the warehouse processes
Inconvénients
The reporting functionality is incredibly difficult to use and not easy to figure out. There has been very little guidance on how to figure it out.
Réponse de C3 Solutions
Very happy to hear the advantages our software can offer you Luke, and that our implementation team was good enough to really understand what you needed.
Sorry about the limitations and difficulties you encounter with our reporting functionality. We are available for you in order to offer more support in this matter.
The C3 Team
Répondu le 03/06/2020
Chris
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 16/05/2023
Reservations and Yard Manager Customer
Customer service is fantastic. When submitting questions or tickets we normally receive feedback the same day, worst case scenario it is next business day.
Avantages
Very customizable and allowed us to include all of our business requirements in the design and implementation process.
Inconvénients
Reporting could be better. C3 helps us get raw reports through their system but it is not as user friendly as other reporting tools.
Réponse de C3 Solutions
Hi Chris, thanks for the amazing review! We put in the work to keep you and all of our clients happy. We aim to provide the best service!
Répondu le 18/05/2023
Alissa
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 09/05/2023
Professional and Knowledgeable Implementation Team
I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I've opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn't realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users.
Avantages
The tool has provided us visibility to our schedule and helped us adjust staffing as needed.The support team is efficient and always helpful.The tool is fairly intuitive as far as setting up templates and new locations.
Inconvénients
Reporting is less intuitive than the rest of the tool. For me, the hardest part is finding the right field that I am looking for. Communication on changes deployed on updates would be helpful as well.
Réponse de C3 Solutions
Hi Alissa, It's wonderful to hear that you had positive experiences with C3!
We will continue working together in helping you find solutions and provide recommendations for you to improve your experience with our tool.
Répondu le 18/05/2023
Erik
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 11/05/2023
Excellent user interface and great service
We have always had excellent service from the C3 team (support, training, integration & customizing). I highly recommend this product.
Avantages
Booking an appointment is really quick and easy. The Drag&drop function also provides this facility. The user interface is beautiful and friendly. The management of the different options and rules is excellent.
Inconvénients
I Did not idenfify any 'Cons' for the use we make of it.
Réponse de C3 Solutions
Thank you, Erik, we value the positive feedback and are happy to know you find our tool easy to use. We're grateful to have you as our client.
Répondu le 18/05/2023
Teresa
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 28/02/2023
review
Avantages
With the user guide was very easy for our vendors and carriers to get onboarded and use the system.
Inconvénients
When changes are made, would be nice to get instructions on how to navigate the changes, but other than that is easy to use.
Réponse de C3 Solutions
Hi Teresa,
Thank you Teresa! We're glad that our solution is a good tool for your suppliers and carriers and that you find it easy to use.
Répondu le 04/05/2023
Sabrina
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 18/07/2019
Major Canadian Grocer using C3 Reservations
Good, implémentations were great, fast and the trainings with the C3 team were very useful.
Some features were not quite understood by the team but we manage to test it and found a way to make it work.
Avantages
easy to use, customizable +++, displays a lot of information, easy and quick to access the information
excellent time of response while implementations
compiling a lot of information
Inconvénients
slow, responding time is pretty slow (couple of seconds to switch tabs + when approving the appts, not as quick as I'd liked it to be)
Réponse de C3 Solutions
Thank you, Sabrina, for leaving the review. We are glad to hear that our tool offers you the ease of use and that the project team were able to understand your requirements and vice-versa.
We are constantly trying to find ways to improve our system performance, and we will keep in mind your recent comment.
The C3 Team.
Répondu le 03/06/2020
Mark
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 12/08/2019
Great All Round Dock Scheduling & Yard Management Tool
Excellent technical support from C3 both in and out of capital projects.
Some performance issues associated with SaaS products such as platform availability & latency, but good support to resolve these.
Avantages
Workflow design allows fully flexible solution to suit our business needs.
Well designed UI with ease of navigation.
Very intuitive design means training is fast and cost effective.
Inconvénients
More customer configuration options would be nice. C3 support config changes well, but lead time is longer because of this.
Réponse de C3 Solutions
Hi Mark,
Thank you for the great review!
It is was real pleasure working with you and your team! Looking forward to staying in touch!
The C3 Family
Répondu le 03/06/2020
Tiffany
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 06/08/2019
5 Stars
It's an over great software.
Avantages
I like how easy the software is to use and navigate through.
Inconvénients
I do not like that there is not an option to create different color entities for our Shipping appointments vs our Receiving appointments.
Also, If there was an option where a screen could pop up in front of you showing all your appointment details that were just scheduled, showing all numbers a bit bigger, that would be fantastic! I often confuse other C3 numbers with one that I had just scheduled due to highlighted block not updating.... plus it would be nice to not have to squint to see the details of the appointment I just created.
Réponse de C3 Solutions
Hi Tiffany, great to hear that the tool is easy to use and serves the purpose! Thank you.
As we roll out the new HTML5 version, you will be able to experience a sleeker and more modern web application.
Répondu le 16/06/2020
Elye
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 07/03/2022
User Friendly Software
Allowing scheduling in advance for appointments with the option of Day\time\carriers based rules. As well logging each and every step of movement in our yard. Greatly enhances the efficiency and visibility.
Avantages
Easy of use, great up-time.
Inconvénients
The software fits our needs. We have no issues.
Réponse de C3 Solutions
Hi Elye,
Thank you!
We are pleased to hear the solution meets your needs and allows for efficient scheduling and good visibility on your daily operations.
It's always a pleasure to work with you, thanks again for being a good C3 partner.
Répondu le 09/03/2022
Kim
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 06/08/2019
Great system overall
Over all the system great to work in daily. Easy to use very functional
Avantages
Very user friendly.
Able to customize your daily schedule to suit facility needs.
Great report function within the system
Self schedule, which gives the customers ability to login and schedule own appointments.
Inconvénients
Seems like the system slows down in the afternoons, about the same time daily.
When confirming an appointment, system does not give a display window to review PO#, Confirmation #, Date and time...as it does when clicking on a prior confirmed appointment slot
Réponse de C3 Solutions
Thank you Kim for taking the time to write such a positive review.
The C3 Team
Répondu le 03/06/2020
Patrick
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 22/09/2020
C3 Review
Avantages
The new system is easy to use and is very quick. Suppliers/Carriers are also happy with the product.
Inconvénients
There is no cons - if we need any help we ask the C3 team who are very helpful
Réponse de C3 Solutions
Hi Patrick,
We are happy to hear that you and your team, and your external users enjoy the new HTML5 platform and all the benefits from the system's improved performance. Thank you for choosing C3 Reservations.
Répondu le 21/10/2020
Laura
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 28/04/2022
Userfriendly and configurable product which is easy to implement
Before implementation of C3 Reservation e-mail were sent to our inbound department by all suppliers. Now our suppliers and business users have real-time insight in the capacity of our distribution center.
Avantages
Very userfriendly tool due to intuitiveness. Highly configurable by its workflow base. Easy to implement with C3 project team.
Inconvénients
Roles and permissions. Multi-company configuration within one site. Integration based on older technique.
Réponse de C3 Solutions
Hi Laura,
We are pleased to hear that you have been able to integrate your business partners and suppliers into the automation of your planning process for a real-time experience.
Thank you for making this project a success in collaboration with the C3 project team.
We are constantly improving our systems, and we will keep your recent feedback in mind.
Répondu le 09/05/2022
Kelly
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 05/08/2019
C3 is our solution!
Appointment integrations, having carriers schedule their own appointments, planning the warehouse schedule
Avantages
User friendly, price competitive, quick support, innovative, ease of upgrades
Inconvénients
Nothing - C3 has got it all put together!
Réponse de C3 Solutions
Kelly, thank you for the amazing review!. More than happy to know that our tool is the right solution for your company.
Répondu le 03/06/2020
Laura
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 27/05/2020
Review Exito
It has been a wonderful experience, a lot of learning and support from the tool and the team.
Avantages
What I like the most is the ease of showing me the status of a distribution center simultaneously and online.
Inconvénients
What I do not like is that it takes a long time to log in and the income initially, I feel that more resources must be available.
Réponse de C3 Solutions
Hi Laura! It's wonderful to hear about your positive experience using C3! We are glad our tool provides you with good visibility over the distribution centers. As per system performance, we can't wait for you to try our latest HTML 5 version (your upgrade should be scheduled very soon). You will notice significant improvements with login times and resources!
Répondu le 16/06/2020
Elisabeth
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 18/07/2019
User-friendly software for warehouse optimization of resources
Avantages
User-Friendly, Customization possible, great support staff, issues solved quickly
Inconvénients
Mobile app with limited actions. Reports creation not so user-friendly
Réponse de C3 Solutions
Thank you Elisabeth and we appreciate your positive feedback on the application. We are aware of the limitation the mobile app currently has, however, note that our system is transitioning to an HTML5 version which will offer better options when using it with a mobile device.
The C3 Family
Répondu le 03/06/2020
