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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
A really convenient tool
Avantages
Thanks to CallPage feature “Leave the message” we’re able to generate leads even after business hours or during weekends. When our reps are back at work they can respond to all messages and get in touch with potential prospects.
Inconvénients
Maybe the tool could include more options to control the efficiency of reps or expanded reports.
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Perfect tool to improve many areas of the sales department
Reasonable price and great product!
Avantages
So easy to set up and implement. We didn’t have to train our reps, they started using CallPage right away. Now we are able to analyze the performance of our salespeople and know exactly which parts of their work require improvements.
Inconvénients
Mobile app could be a bit more user-friendly.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great solution for a multi-department company
We operate globally so the fact that all connections generated via CallPage are free is just perfect for us and enables us to reduce expenses. If you struggle with a high average hold time CallPage will help you solve this problem.
Avantages
Definitely the option of connecting a widget to a certain department. It saves a lot of time and makes our customers happy – time they spend waiting to be connected with a consultant decreased.
Inconvénients
I needed some time to get to know how to use the panel as well as some of our less tech-savvy reps (but they managed).
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great app, I don't want to use another
I've been using CallPage for some time now and I really don't want to change it for any other app. Since my company's regulations may seem complicated at the first sight we used to have a problem with conversion. People often got discouraged after visiting our website and didn't buy anything. CallPage changed it. It offers a potential customer a call back from our customer service so people are encouraged to contact us. Then we can explain everything and answer customer's questions. During the first week, we've received more phone calls than in a month! My sales team loves it - and my CEO loves it too.
Avantages
I love the fact I get a text message after somebody from the team misses a call. It informs me about the date and time of the missed call, and customer's phone number. Really great feature.
Inconvénients
I am generally satisfied with CallPage. I had some account settings issues at the beginning, but they were solved quickly.
Réponse de CallPage
Thanks Olga!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Can not cancel this service
Have not had a good experience with this company. Would not recommend them to anyone I know.
Avantages
The system is easy to set up but it confuses the customer and the sales rep when someone wants to call you.
Inconvénients
We tried to cancel our subscription because it was not working for our sales team. It is impossible to cancel the subscription by yourself so we contacted the company and they said they would take care of it. 3 months later they are still charging us for it and have not refunded the money. We just went in to try and downgrade but guess what, their system fails when you try and do this.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Dishonest business that would not allow us to cancel
Dishonest operators that make it hard to cancel.
Avantages
Nothing, we stopped using it over 3 months ago and requested a cancellation but they wouldnt process it.
They continue to bill us despite us repeatedly asking them to stop it.
Inconvénients
Nothing, we stopped using it over 3 months ago and requested a cancellation but they wouldnt process it.
They continue to bill us despite us repeatedly asking them to stop it.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
We stopped wasting time on email follow-ups and chatting
Certainly Callpage is a kind of must-have tool for big-ticket client companies as a single phone call and help you in converting a lead to potential client.
Avantages
Callpage is a very useful tool which converts our website visitors into lead or callers. It certainly increases the chances of increasing the prospect by instant nurturing them.
Inconvénients
Noting as such but it can best if we can set the duration of a call from 5 mins to 10min. Secondly, they need a feature or flexibility to provide Indian numbers.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
the new VA on the website
Avantages
I love it how it can offer visitors a way to get a quick callback or leave a message in a very efficient way. I use this for some of our clients and the results are good.
Inconvénients
I would like to have more flexibility to position the widget in the middle of the screen and not just bottom left or right.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Great software for phone calls
In general I had a great time with the software and want to continue using it.
Avantages
It has a good design an is easier to use than others software, has a good attention for the user or client.
Inconvénients
As is good it has a hard things to use like finding some of the functions on the dashboard but that is a minor issue.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
CallPage is a 10/10 tool!
Avantages
The option with multiple reps using the CallPage widget is just a life saver. I’m pretty sure team can work more efficiently with CallPage.
Inconvénients
Sometimes minor problems like lags or a difficulty with weekly report generation, but nothing too serious.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Scam
Avoid, as it is a bait and switch.
Avantages
The software is great in theory. However, callpage is a scam company.
Inconvénients
After launching on AppSumo, CallPage decided to cancel all accounts without a refund.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Perfect and simple tool
This app look really nice. I like that I can customize texts in the pop up and its overall looks. Thanks to it I get much more calls from my customers. Great value for money.
Avantages
It really connects consultants with customers in 28 seconds possibility to integrate with Google Analytics easy customization
Inconvénients
It could be more intuitive
Réponse de CallPage
Thanks VItalii!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great for Lead Generation
Avantages
Easy to install on any website.
Can customize the call widget [limited, but may do]
Can add tags to leads
Can blacklist numbers and ip addresses.
Have API and integration to Wordpress, Slack and some CRM.
Customer support is very friendly.
Inconvénients
1 call credit = up to 30 mins
1 call credit counts after 10 seconds. Hoping that gets extended to 15seconds.
Documentation and video are poorly written/executed.
Some countries are not available.
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Provenance de l'avis
Easy and useful
The number of incoming calls has always been a problem in our company. Our customers were often made to wait on hold and it resulted in really negative opinions about the company. CallPage helped us to organize things because it automatically connects our consultants with a person who orders a call. What is more, CallPage is really easy to install and use. I recommend this widget!
Réponse de CallPage
Thanks!
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Provenance de l'avis
Excellent app
I find CallPage excellent mainly because it helps us to convert website visitors into customers. It keeps people who visit our website on the website by offering a free callback, so it reduces bounce rate. Thanks to that our sales process is much better! I also like that I have access to all conversation made by my consultants.
Réponse de CallPage
Thanks Anna!
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Provenance de l'avis
Very useful
CallPage is very useful for every call centre. It helps to organize work and gives team leaders a possibility of analyzing each and every call. I'm very happy to receive notification about every missed call - it's much easier to evaluate the work of my team now.
Réponse de CallPage
Thanks for your opinion Olena!
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Provenance de l'avis
Really increases conversion rate
We use CallPage to get inbound calls from our clients. At some point we noticed that though the traffic on our website was good, we didn't get many leads. CallPage was one of solutions we introduced and it really helped to increase conversion. We couldn't be happier.
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Provenance de l'avis
Just what we needed
Good solution. We are happy because potential customers contact us and usually decide to buy after talking to our consultant. Our customers are happy because they don't have to wait to connect with the consultant. It's a win-win situation.
Réponse de CallPage
Thanks for a good word Andrei!
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Provenance de l'avis
Good value for money
CallPage is a well-designed and useful tool. It delivers what it promises: callback to potential customers in 28 seconds, more contacts, customization. I think that it is good value for money.
Réponse de CallPage
Thanks Bogdan!
