CallPage

Avantages

The 28-second instant callback feature is nothing short of magic. It's super convenient for website visitors and has increased our lead capture rates significantly. The tool is also highly customizable, allowing us to tailor the pop-up widget to match our brand perfectly. The analytics feature deserves a special mention. It's incredibly insightful and helps us track the performance of our sales reps and tweak our strategies in real time.

Inconvénients

It would be great if they offered more advanced targeting options for the widget, but the current options still work well.

Avantages

CallPage is very easy to set up, and it is essential for us, as it increases the reachability of our prospects. Even though the leads generated through CallPage are our least qualified - we just have the phone number, and no interest, industry, company size etc. - they convert very well, because of the very low barrier for the user.

Inconvénients

We tried to create leads in Salesforce, but that did not work for us, as it was challenging in terms if duplicate checks, and in the end, the agent workload was the same, as when just creating leads manually. This is not ideal in regards to tracking within Salesforce, though.The interface, though functional, can seem a bit clunky at times.

Alternatives envisagées 

Pourquoi passer à CallPage

Avantages

Very affordable and compelling product offering

Inconvénients

Started out strong, the n slowly reduced support then services without notice. And now it does not even reflect the product I paid for

Avantages

Was working fine, so cannot complain to be honest

Inconvénients

Pricey - found cheaper tools delivering the same

Avantages

Very good & helpful support team on the phone & chat.
Good reports from the panel
ROI from implementation for marketing & sales team
Easy to use UX of the widget configuration,
Easy to use integrations with Facebook Ads & Google Analytics.

Inconvénients

Sometimes it's hard to find some functions of number configuration & team configuration in the CallPage dashboard, but as I wrote previously the support team is really was helpful for me. Also, I must admit that there are to much orange color in UX

Alternatives envisagées 

Pourquoi passer à CallPage

Avantages

The possibility to book a call, very useful for customers who tries to call the company outside the operating hours.

Inconvénients

The messaging section is poor. In the settings there should be the possibility to select a drop-down list with the objects of the request and forward to the right owner the message.

Avantages

it works flawlessly, all the features and recordings

Inconvénients

the dashboard in the backend is a bit complicated

Avantages

have integrated CallPage into our system to provide better communication between our clients and us. By adding a widget to our contact page, we have empowered our customers to resolve their issues within minutes, if not seconds. We noticed that our users prefer the convenience of a callback option over traditional chat-based support on our website. This efficient solution has greatly improved our response time and customer satisfaction.

Inconvénients

As I am not technical person I thought it would be hard to install widget, but they have step-by-step guides on how to install on different platforms. I managed to install from the first try

Avantages

CallPage's callback feature is a game-changer for us. It has helped us respond to leads faster, which has led to more sales. With this feature, we can connect with potential customers right away, without any delays. It's like having a direct line to them. This instant connection makes it easier for us to address their questions and concerns, and it builds trust with them. As a result, we have seen an increase in the number of leads turning into happy customers. CallPage's callback feature has made our sales process smoother and more efficient, and our customers are happier because of it.

Inconvénients

It would be helpful if they offered more advanced A/B testing features, but the current options still work well.

Avantages

CallPage's callback feature provides a seamless and convenient way for our website visitors to get in touch with us. It shows that we value their time and want to provide the best experience possible. The pricing plans are affordable. CallPage is a great tool that helps us gain more customers.

Inconvénients

An admin panel could be a bit more modern.

Avantages

CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities.

By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation.

Inconvénients

There were no problems with the tool.
 Provided value exceeds the price

Avantages

CallPage proves to be an excellent lead-generation tool for our company. One aspect that really stands out is that it generates high-quality leads, with some even converting into customers on the very same day. This immediate impact on lead generation and conversion makes CallPage a valuable asset for our business.

Inconvénients

It does not have all the integrations that we prefer it would have and you are quite limited in terms of features. We also have every now and then bugs that are out of control, but the Callpage support team is always happy to help sort them. I would say that Callpage is perfect for start-ups and a bit more challenging for larger businesses, but we still think it's a great tool.

Avantages

We were able to integrate CallPage with our website in a matter of minutes. The setup was straightforward, and the widget looks great on our site.

Inconvénients

We had some issues with lead routing, but the customer support team helped us in a few minutes

Avantages

Simply to implement, easy to use, responsive support

Inconvénients

lack of advanced visual customization...

Avantages

The CallPage widget is easy to set up and customize. It has helped us capture more leads and increase our sales.

Inconvénients

The initial setup can be a bit overwhelming, but their documentation and support resources are helpful. I'm not familiar with coding, but it was still a quick and relatively painless process.

Avantages

The best part was hearing from the customers that they love our new feature. In the beginning, they didn’t believe a callback would have taken us only 28 seconds!

Inconvénients

I’m generally happy with this tool. Highly recommend.

Avantages

I installed CallPage on one of my sites 3 months ago and it has increased call conversions by 65% since I started using it. It prompts people to request a call back and then rings the website owner and initiates a call with the visitor. It seems to work better than just offering a phone number and CTA to call you.

Inconvénients

Sometimes the call initiation can be awkward. many times, the website visitor starts talking before the call is connected due to the prompts used when connecting the call, can lead to confusion.

Avantages

It was so easy to integrate CallPage it into the CRM we use. I find notifications really useful, don’t need to remember to check no my reps, all important info is sent to my email. Call recording helps me to audit inbound calls.

Inconvénients

It’s a bit pricey but I hope the whole team works hard to improve the tool.

Avantages

Personalization of the widget is really useful. Thanks to that the widget looks like an integral part of our website and potential customers are willing to use it, so we generate more leads.

Inconvénients

Maybe the client support could be a bit quicker.

Avantages

I love the beautiful CallPage widget on my site - visitors can click and be connected with me in under 30 seconds.

Inconvénients

The plans are a bit limited (volume-wise) for the price, but the calls that it passes through more than make up for the costs as each call is a potential new client.

Avantages

Scoring rules are really useful. Since we set them up with a little help from CallPage’s support, our lead generation improved and our potential clients are happy they can reach us easily

Inconvénients

My sales team agreed it's the best solution for them, they see clear benefits after

Avantages

The CallPage App is giving you the chance to make each one of your website guests to a customer.
The guests can easily contact you by phone and then, during a call conversation you make them customers.
You can also make promotions with a CallPage link and get calls instantly.
Super App! Will definitely recommend on!

Inconvénients

The Widgets' editing not friendly enough. It's not easy to find and edit the sections of the widgets.

Avantages

Like the option of notifications. Managers and/or consultants get an email every time a potential customers calls. No more missed calls and unhappy clients. Managers can provide feedback to reps on their performance.

Inconvénients

I'd like to see the dashboard become a bit more user-friendly. Apart from that - nothing to complain about, well maybe a support working hours could be longer ;)

Avantages

- I can collect local customer phone numbers and call them back so not to missing out on potential leads.
- convenience for elder customers who are old school and prefer phone call rather than email. And those who are less techie.
- integration with Zapier which is the glue of the internet and the gateway to a vast collection of apps.

Inconvénients

- they make it hard for you to change your email address. You need to reach out to them to do it.
- they reduce the amount of countries they serve. Only a selected few countries can use this.
- customer support is okay-ish but not amazing.

Avantages

Love the customization features. You can schedule your team, forward calls based on time, and really make the tool work for your time and team’s schedule.

Inconvénients

Wish they’d add more functionality. Besides calls maybe, WhatsApp, Skype, FaceTime and other communication types of possible.