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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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Too simple for real-life processes and workflows
Bad. The product seems beautiful, but using it is painful.
Avantages
The user interface is clear and easy to use.
The form builder is powerful and flexible enough for most of our needs.
Inconvénients
When we tried to automate real processes (not just the "vacation request" workflow), the product was simply not powerful enough.
The process modeler has strong limitations, it doesn't use any standard modeling notation, it is difficult to set up advanced behaviors (no interrupting timers, parallel routing, and joining, etc.).
When we asked for the support it was very slow to answer, the operator didn't understand our needs... not a friendly relationship.
We had to shut it down and start with another product.
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Awful customer support
Avantages
Cost seemed reasonable until you needed any support and then you realize how awful KissFlow is. All of the support staff we talked to didn't speak English that well and had Indian accents. They weren't that friendly and you could tell they were just pushing sales quotas.
Inconvénients
The customer support was horrendous. Some features were limited. The exported form appearance didn't look that great.
Would highly recommend NOT using Kissflow.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 11–50 employés
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Anyone else think Kissflow is buggy??
I've tried the free trial, read the help and did a demo with the company. Does anyone else find this software buggy? I keep getting hung up, error messages, opening tickets with the helpdesk. They fix the problems but aren't giving any details and the processes now work but we didn't change anything on our end.
Avantages
fairly easy to use
Inconvénients
Program seems to have bugs.
Réponse de Kissflow
Sorry to hear this. This might be an isolated issue related to the browser you are using or some such thing. Nevertheless we are super committed in making sure every single user successful & happy with our software. If you are still interested, give it a try now and let us know.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
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Catégories connexes
- Logiciels de gestion de communautés
- Logiciels de gestion de voyages
- Logiciels de création d'applications
- Plateformes no code
- Logiciels de workflow
- Logiciels de développement d'applications
- Logiciels de digital workplace
- Plateformes de low-code
- Logiciels d'automatisation des formulaires
- Logiciels de gestion des services d'assistance
