Parcourir les avis sur Jobber

15 avis sur 1 056
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Serge Isidore
Serge Isidore Afficher plus d'informations
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 29/06/2023

Excellent produit

Dans l'ensemble , Jobber est l'un des meilleurs logiciels qu'il faut utiliser pour les entreprises de services à domicile et qui offre de belles choses de fonctionnalités, permettant également de synchroniser automatiquement les tâches , générez des devis , envoyez des notifications et plannifiez également les services de l'entreprise et rend les choses faciles et avec une meilleure solution d'assistance

Avantages

Jobber , un logiciel très intéressant et utile pour répondre aux besoins des entreprises en offrant de l'assistance gratuit grâce à ses services. Plannifier et envoyez des notifications et en communiquant avec les clients , qui synchronise automatiquement les données de comptabilité de votre entreprise

Inconvénients

Jobber est un logiciel très pratique et utiliser pour aider les entreprises mais n'est pas disponible pour tout les pays et un peu coûteux également

Réponse de Jobber Software

Hi Serge Isidore! We're so happy to hear that you've found Jobber both practical and useful for your business. We're constantly looking for feedback like yours, so we appreciate you taking the time to leave a review! It would be great to learn more about any feedback you might have on our pricing and anywhere else we may be able to improve, so please don't hesitate to get in touch with our Support team at 1-888-721-1115, [email protected], or by live chat. Have a great day!

Répondu le 03/07/2023
alton
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 14/09/2024

Gets the Job Done

Avantages

Jobber is jam packed with awesome features such as invoicing, online booking, and even a convenient mobile app. There is a also a great customer service perk of being able to text my clients and potential prospects. The offering of a free trial allows me to see if it is a good fit for my business.

Inconvénients

The price point is a bit more than what I have seen with other software at almost $30/monthly. Also, I was advised I may not receive my first payment until almost a week after for verification purposes. That is not convenient for me at this time.

Réponse de Jobber Software

Hi Alton, thank you for this review. We are delighted to hear you enjoy all of Jobber’s features. We understand the verification process can be frustrating, but after the payout schedule will be much quicker. For any questions about Jobber payments, or if you would like assistance ensuring you are getting the most out of your subscription, please get in touch with our support team at 1-888-721-1115 option 1 or [email protected]

Répondu le 27/09/2024
Brendon
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/02/2025

Easy and Reliable biz app

Overall its probably the best resource for all kinds of businesses looking to grow

Avantages

Its easy to use and keep track of jobs, invoices a plenty

Inconvénients

For my small business its a little too expensive for better features

Nathan Afficher plus d'informations
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 03/11/2023

Jobber is Expensive for Small businesses

Overall, i liked Jobber just wasnt econical for my business.

Avantages

I did really like the features offered and how easy they were to use.

Inconvénients

I didn't like how expensive the program was for having employees use the software that didnt need much. I needed employees to clock in and see schedule. Nothing more than that and they charged per user. It would havs been nice to not charge for view only functions and to clock in and out.

Réponse de Jobber Software

Hi Nathan,

We always like to hear about what people enjoy about Jobber or areas of improvement, and we appreciate your feedback regarding our pricing.

We want to ensure that you are on the best plan possible that meets your needs, so please feel free to reach out to our Support team at 1-888-721-1115 opt 1, email [email protected] or reach out via our live chat.

Thank you for your review!

Répondu le 09/11/2023
이라
이라 Afficher plus d'informations
  • Secteur d'activité : Art
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

5
Publié le 04/07/2024

Comprehensive business management software

Avantages

Easy to implement, good support for all work requests, quotes, and assignments. I like the flexibility of the project.

Inconvénients

It's a shame it's buggy and doesn't export to excel.

Réponse de Jobber Software

Hi there, thanks for this review. We are happy to hear that you found Jobber easy to implement and that it helped with work requests and quotes! At a time of your convenience, our support team would be happy to help troubleshoot any bugs and help you export to Excel 1-888-721-1115 option 1 or [email protected]

Répondu le 24/07/2024
Amber
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 24/02/2025

It's jobber time

Avantages

It's very easy to use and to navigate which makes you save a lot of time

Inconvénients

Every so often it becomes glitchy and you have to start over

Marina
Marina Afficher plus d'informations
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/08/2023

The perfect ally to grow my service business.

Ease of use is one of the aspects that has impressed me the most from the initial setup process to daily job management and billing.

Avantages

It's great I can access my account and have all the details of my work in the palm of my hand, no matter where I am. This has allowed me to schedule my jobs very efficiently and provide excellent service to my clients.

Inconvénients

It would be great if the app was even faster and smoother, especially when I'm on the go and need quick access to job information.

Réponse de Jobber Software

Hey Marina! Thank you for the review!

We are happy to hear that we are helping you and your business be efficient, though we would like to know more about the performance you are experiencing when you are out on a job.

Feel free to give us a call at 1-888-721-1115 opt 1, email [email protected], or send us a message through our live chat and our Support team will be happy to troubleshoot this with you.

Take care!

Répondu le 14/08/2023
Ryan
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/03/2025

Great for my business

Very good experience using jobber for my electrical company

Avantages

Saves time and customer service has quick response

Inconvénients

It is a little bit too expensive, I live in Canada and I have pay in USD

Matthew
Matthew Afficher plus d'informations
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
1

5
Publié le 13/03/2023

Great product, customer service lacks

We never used it, and the customer service upon cancelation was pretty dismal. The person was nice, and she had no control. I have no bad feelings there.

Avantages

It was easy to use. It's powerful, it does everything you'd need it to.

Inconvénients

Simply put: We purchased the software to lock in a discounted rate. When we did this, we were told over the phone that we could cancel at any time and receive a refund. The only reason we switched to an annual payment plan was to save about $500/year if memory serves me right. Our business plans fell through, we never used the software, and we were denied a refund. We were given an "account credit" instead -- Which is useless to us, since we've got no need for a system such as this. It was definitely misleading and feels like we were coerced into paying for software only to hand the developer money for nothing in return. It was never used, it's been canceled, and our money is sitting there in credit that will never be used. In short, they got $1500 out of us for free. I would have had no issues using Jobber in the future, but this is just a deceptive money grab that I don't appreciate.

Réponse de Jobber Software

Hi Matthew. Thank you for taking the time to leave us a review. We're sorry to hear that your cancellation of your subscription was not the best experience for you. If you would like to discuss this further with us, please call 1-888-721-1115 opt 1, email [email protected] or message us through our live chat.

Répondu le 16/03/2023
Melina
Melina Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 02/03/2023

I am fond of it

Avantages

I appreciate the feature that allows you to effortlessly transform an estimate into a job.

Inconvénients

I believe I haven't utilized it adequately to identify any shortcomings.

Réponse de Jobber Software

Hey there Melina — Thanks for the review! Awesome to hear that you are enjoying the workflow and your Jobber experience so far. If you ever have any questions or want to learn more about the different features included in you're Jobber subscription, you can always contact Support by phone 888-721-1115 ext 1, email [email protected] or starting a live chat!

Répondu le 09/03/2023
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3
Publié le 01/05/2019

Decent option for field service clients

Avantages

Is a good options for field service users who want billing and invoicing taking care of in one place. East to use in the field.

Inconvénients

Fees and price is fairly high. Still a growing company and service so expect changes to the software frequently which can lead to missing out on some features that are moved or dropped over time.

Réponse de Jobber Software

Thanks for leaving this feedback and we're happy to hear we've been a help with having everything in one place! We're always working toward making the software more efficient and more powerful for our customers, which means adding more features to the software or making changes to existing features. With that, our goal is that we provide our customers with a consistent experience and we aim to roll out new features or made updates in a way that has the most positive impact on our customers. We're always looking for feedback from our customers, so if there's something specific that came up with a change you experienced, please send our Success team a note and we'll note that feedback. Thanks for taking the time to share your thoughts!

Répondu le 02/05/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
5
Support client
0

3
Publié le 24/09/2019

Alright

It is alright and I will definitely be sticking with another company.

Avantages

It is an alright software. I believe pestroutes or housecall pro would be a better option. It may be one of the cheaper ones but it doesn't mean it'll function better.

Inconvénients

It's quality and look doesn't look very appealing. It's edgy and should upgrade from where it is at.

Réponse de Jobber Software

Thanks for your review and for giving Jobber a try! We're sorry to hear you didn't up with Jobber, but we recognize we're not the best fit for every business.

We'll be sure to share your feedback with our team. We're always working on improving and adding more value to Jobber software, so if you're looking for a solution down the road or have questions our door is always open! All the best.

Répondu le 04/11/2019
Chris
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 25/08/2021

A little underwhelmed

Avantages

Jobber has been the most recommended CRM in the home services space

Inconvénients

Jobber has fallen below expectations compared to what others have said about it

Réponse de Jobber Software

Hi Chris, thank you so much for taking the time to leave us a review. We are sorry to hear that Jobber has not met your expectations and we would love the chance to learn more about how we could improve to elevate your experience. Please give our Success team a call at 1 888 721 1115 so we can collect your feedback and share it with our team.

Répondu le 26/08/2021
Damilola
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 01/12/2022

It is just ok , didn't really explore it as much

fair

Avantages

it was easy to schedule and appoint and record the timing for a job but asides that i didn't explore it.

Inconvénients

I think because i didnt use it that much! i do not have much to say! it was very cumbersome to use just for scheduling appointments.

Réponse de Jobber Software

Hi there Damilola! Thank you for the review! If you are ever in need of training, or if you just have questions about your workflow, please feel free to reach out to us by phone, email or our live chat. We are certain we would be able to help find ways to make your experience less cumbersome.

Répondu le 05/01/2023
Dwaine
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 05/08/2016

Recomended

Jobber has been a great find, to have almost everything I need to run my business within a click away is priceless. The ease of the layout and with the helpful support I was up and running way before trial period ended. Thank you Jobber for making my job easier and giving me some of my sanity back :0)

Avantages

The ease of use.

Inconvénients

I wish my crew could view the calendar without having to sign them up to Pro

Réponse de Jobber Software

Hey Dwaine. Thanks for the awesome review!

Basic employees (which are free to add) can see their schedules on the app. I'm not sure if that's exactly what you're referring to but I'll have one of our Success team members follow up with you.

Répondu le 05/08/2016
15 avis sur 15

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