Cerberus FTP Server

4,8
Note globale
Avis

4,8
Note globale
Avis

Parcourir les avis sur Cerberus FTP Server

110 avis sur 110
Classer par :
Stephen
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 11/05/2020

Works great for us!

Avantages

Active Directory integration is huge for us.
Event Manager is great as it allows us to launch PowerShell scripts upon certain actions.
Conceptually simple to understand.
SECURE DATA TRANSFERS

Inconvénients

Can be fiddly to configure groups.
The UI changes somewhwat significantly from time to time.

Réponse de Redwood Software

Thank you for taking the time to leave a review! We're happy Cerberus FTP is working so well for you!

Répondu le 19/05/2020
Bob
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/08/2023

Provides a secure controlled enviornment.

Avantages

Allows us to keep our file transfers in house. Provides SSL secure SFPT file transfers with complete loggin of all activity as we require.

Inconvénients

Have zero complaints. Support is prompt and knowledgeable. Does everything we need.

Réponse de Redwood Software

Thanks very much for your review Bob, we're happy to hear that we've been able to support you with everything you need!

Répondu le 22/08/2023
Cindy
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 09/08/2023

Works but wish for more

NIST / CMMC compliance

Avantages

Ease of installation. We moved from a web based FTP server to an on-site secure FTP server with Cerberus.

Inconvénients

The only way for us to use this with our customer base is to require them to use an FTP client. I would like the ability to make our secure FTP server a secure portal for outside vendors and customers to share data.

Réponse de Redwood Software

Hello Cindy,

Thanks very much for your review! We're glad installation was easy for you. Cerberus's Enterprise Edition does offer an on-premise managed web transfer portal that would let outside vendors and customers share data with you (the HTTPS web client). If you'd like to explore this option, please contact us at [email protected] and we can upgrade you to this edition.

Répondu le 10/08/2023
Ronny
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 15/12/2021

Our experience with the product Cerberus FTP Server

Unnecessary steps for placing the important files on the servers.

Avantages

For a quick start of the software, the program is easy to use even without any instructions. The program is very stable. In the upload of now over 50000 files, there has been no crash or other error. Therefore, the use in the company was immediately possible. This saves us a lot of administrative work and the users a lot of time.

Inconvénients

I would like to have a quick search of what files have been downloaded or uploaded. Best as filtering by different criteria like date, time, folder, file, error/ok, direction (up/down), IP address.

Réponse de Redwood Software

Hi Ronny, thanks for your feedback! We're pleased to hear you find Cerberus FTP Server easy to use and stable. If you'd like to submit your ideas for improvement of quick search on files downloaded and uploaded we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Toby
  • Secteur d'activité : Emballage/livraison de marchandises
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/12/2021

In need of a flexible in-house B2B file transfer solution? This is what you're looking for.

I wouldn't be filling this out if I didn't think this was a solid purchase for anyone in similar shoes. If you're running a small business with FTP needs, this is a worthwhile contender.

Avantages

I've been handling FTP transfers for over 20 years, using a number of softwares and services in the hopes of finding an inexpensive, effective solution for our customers. Cerberus gets it right, from allowing all the usual methods of transfer to providing useful notifications of file transfer. It's simple to set up, easy to use, and the customer service has been fast and responsive even when building my own collaborative program.

Inconvénients

I had a hard time setting up the database connection to MS SQL Server, but after I got it, it worked fine. I would like an in-app log that focuses less on "session id" (a completely useless search term) and more on "user name" or "downloads."

Réponse de Redwood Software

Hello Toby, thanks for reviewing Cerberus FTP Server! We appreciate your endorsement as a flexible in-house B2B file transfer solution, along with your kind words about our notifications, set up, ease of use, and our in-house support team. If you'd like, we'd love to hear about your ideas for improvements on logs here at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Christopher
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/05/2020

CerberusFTP: Large Scale File Sharing Solution

When you have everything configured and ready to go, it works as you would expect but are rarely given. Server crash? No problem, nothing gets corrupted or fails to start on an application level. There is minimal resource consumption and a very impressive number of features and security options that you can implement. When I do have questions the Cerberus Support team is quick to reply and unlike most businesses today, do not hide their support contact information. It is easy to go to their website and submit a request without even needing to sign in.

Avantages

It is one of a kind. 99% of searches done looking for "File Sharing" are cloud based. This is not applicable for a lot of agencies that protect sensitive data that prefer or require data to remain on-premise. In addition, Cerberus FTP Server is Scalable, Clean-Cut and Simple for End Users, and Supports Multiple Sharing Protocols.
My absolute favorite feature is Sharing Files via HTTPS. Employee's and recipients need only a browser to share files. A very minimalistic interface keeps things easy and smooth and requires less overhead from IT when introducing to new users.

Inconvénients

Some recent changes to the admin interface have been in my opinion a step back. Things were moved around and the responsiveness is 20% of the previous interface. This is okay though as it has not affected the end users experience, just the administrators.
The one thing i'd really like to see but doesn't exist is the ability to create a permanent share that never changes. For example: We have proprietary displays throughout our buildings that allow clients to "Cast" computer screens to the displays for conferencing purposes. It would be fantastic to have a permanent link for guests as to where they can go to download the client that allows them to cast to these displays. Then the file would be in-house, on a familiar URL and easily managed by IT if a newer version needed to replace the existing.

Réponse de Redwood Software

Thank you for giving us such a thorough review! We appreciate the suggestions as well - feedback like yours is how we improve.

Répondu le 19/05/2020
Stephan
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/12/2021

Best FTP server

It did its job and is a very versatile software packet

Avantages

Ease of installation and it contains all monitoring and security tools and is well maintained

Inconvénients

some of the documents are only community supported

Réponse de Redwood Software

Hi Stephan, thanks for your feedback! We're glad you find Cerberus FTP Server management interface good and easy to set up and maintain! We welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Ramakrishna
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/12/2021

Usage of SFTP

Except working on the VA scan everything is comfortable in using this application

Avantages

Its very useful software using the collaborative tools for us at healthcare infra, widely used with multiple application.

Inconvénients

Multiple protocol usage configuration took time as the documentation is not that use full

Réponse de Redwood Software

Hi Ramakrishna, thank you for your review! We're glad you find the software, collaborative tools, and support suitable fr you and your healthcare team. We prioritize making Cerberus FTP Server as compatible for the healthcare industry as possible. We encourage you to submit your feature improvement suggestions such as multiple protocol usage configuration improvement or VA Scan compatibility, at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 14/12/2021
Jake
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/12/2021

Great FTP and File Transfer Tool

Avantages

Good security options, easy to use, very reliable.

Inconvénients

Needs to support SAML authentication options.

Réponse de Redwood Software

Hello Jake, thanks for your review of Cerberus FTP Server! We're happy to hear you find us having good security options, being easy to use, and very reliable. For XAML authentication options, we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Andrew
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/12/2021

Stable and Robust Cerberus FTP

Very positive experience. We use this with several state and local government agencies and have no complaints.

Avantages

Easy to implement and is constantly being updated/improved. We've even migrated to another server a few times and the process is streamlined nicely.

Inconvénients

Before some recent updates which fixed this issue, the user management UI was a bit clunky, though still functional.

Alternatives envisagées 

SFTP To Go

Pourquoi passer à Cerberus FTP Server

Cost, support, FIPS compliance

Réponse de Redwood Software

Hello Andrew, thank you for your kind words! We're glad our updates are improving your FTP Server needs as we continue to improve Cerberus FTP Server. Meeting compliance requirements across industries is a priority for us.

Répondu le 13/12/2021
John
  • Secteur d'activité : Musées et institutions
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 27/12/2021

Easy to use, fully functional FTP server

Avantages

this was an easy to use and manage product, and has great security features, such as IP blocking and permabanning based on easy to define rules

Inconvénients

It would be nice to have geo location for IP addresses again, I recall an older version had this

Réponse de Redwood Software

Hey John, thanks for your thoughts of Cerberus FTP Server! We're happy to hear you find Cerberus easy to use and manage, while meeting your security needs.

Répondu le 25/08/2022
Justin
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/01/2023

Great product backed with excellent support

Avantages

Product is very easy to install and setup. It does everything as advertised. It's particularly nice have one server that can handle ftp and sFTP. The product has a rich feature set which is easy to understand and easy to use. I love being able to administer the users and the perms directly from the UI as well as have full control over the directories and perms.

Inconvénients

There is a significant price gap between professional and Enterprise. For a small business starting out the Enterprise edition is a little expensive. I'd love to see a tier between the two, or an a-la-carte offering on higher tier features. I would also like to interact with the product programmatically and while the product does have a SOAP API, it would be nice to see a more modern RESTful API introduced.

Réponse de Redwood Software

Hello Justin, thank you for the review!

We're glad you're having a good experience so far and appreciate your suggestions regarding the API and pricing. We'll pass those along to our product team, and if you'd like to also submit a feature request you can do so here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 09/01/2023
Lukáš
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 22/12/2021

SFTP experience

Avantages

The easy of use, Cerberus contains many secure FTP features and the admin is able to easily manage user access, user rights, enabled connection, geolocation etc.

Inconvénients

There is nothing like this. I like this product.

Réponse de Redwood Software

Hey Luka, thanks for your thoughts on Cerberus FTP Server! We're pleased you find Cerberus easy to use and manage, and that you're enjoying the features.

Répondu le 15/04/2022
Juan
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
3

5
Publié le 10/12/2021

Secure FTP Server everyone can manage.

It has helped non-technical personnel use an SFTP server.
It has increased our security posture.
In several years of use we have never had an outage. Very sturdy software kit.

Avantages

Ease of use.
HTTPS access for untrained users.
Ease of file sharing.

Inconvénients

The user management applet is bit clunky and counter intuitive.

Réponse de Redwood Software

Hey Juan, thanks for your review! We're pleased to find that Cerberus FTP Server is easy for you and your users, as well as secure and reliable. We'd love to hear your ideas to improve user management in our feature request submissions link here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 13/12/2021
William
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 15/12/2021

Great FTP Server product with https transfer

We have been using the product for well over 5 years and it is a simpler solution that our parent company uses for FTP Server usage. Overall has all the features we want and need, but would be good to refine the AD integration for user management and also refine how to setup email alerts for users or groups of users in bulk to maintain them

Avantages

- Easy to setup and host
- Great value for price
- Good logging

Inconvénients

- Need to improve integration with Active Directory to simplify account management
- Needs easier way to setup alerts to easily apply to new users or groups at once

Réponse de Redwood Software

Hi William, thanks for your review! We're happy you find Cerberus to be a great FTP Server and that it's easy to set up and host with good logging. We try to provide our users with the greatest value possible. We welcome feature request submissions like Active Directory integration at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Mutti
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/12/2021

CERBERUS Additional Improvements and Functionalities

Avantages

Overall graphics and users/groups management.

Inconvénients

1. I think permissions for folders should be managed separately from permissions for files.
2. It should be possible to protect a folder and let the inner files open to modifications.
3. A great improvement also would come if files could be modified through the web interface (https).
4. Downloads and uploads are not practical when you wish to work completely online.
5. I would like to have online files open for modifications but protect them from downloads (copyright).

Réponse de Redwood Software

Hi Mutti, thanks for leaving us feedback! We're glad you find the users and group management satisfactory, and if you'd like to submit your ideas for improvements we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Tony
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/12/2021

Cerberus is great stuff!

Fantastic product

Avantages

Works sand has all the features a business needs. Also very easy to use. I like that MFA has been added.

Inconvénients

None relative to the cost. It provides very good functionality. The only thing would be more automated transfer capability would be great.

Réponse de Redwood Software

Hi Tony, thanks for your review! We're pleased that Cerberus FTP Server has the features your business needs and is intuitive.

Répondu le 02/02/2022
Dat
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 11/12/2021

Cerberus FTP Server

Feature rich with functionality & security conscious vendor.

Avantages

Very intuitive and customizable to operate, the system is feature rich and easy to update.

Inconvénients

Is not fully web management interface. Adding ssl certificate to secure the system isn't easy.

Réponse de Redwood Software

Hi Dat, thanks for your review! We're glad you find Cerberus FTP Server intuitive, easy, and customizable to your needs. We welcome you to submit your recommendations for improvement here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 14/12/2021
Michael
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 02/06/2021

Cerberus FTP Server helped power the car rental industry

Stable, reliable, and trustworthy. It was nice to have a system that just worked, one that we didn't have to worry about.

Avantages

Setting up Cerberus was straightforward and clear. We were able to institute the extremely high level of security that the leading US car rental brands required of their partners like us, and we were able to install, configure, test, and put into production secure FTP all in one day! I especially appreciate the configuration backup ability (which should exist in every product made).

Inconvénients

I don't really have a beef with anything about the product. I guess if I had a wish, we could create an automated blacklist, but since we IP restricted, we didn't have the need.

Réponse de Redwood Software

Thanks for your feedback, Michael! We're happy to hear you find Cerberus straightforward and secure to meet your needs, and appreciate your recommendation for automated blacklisting.

Répondu le 08/06/2021
David
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/12/2021

This field is required.

Avantages

Usability is very easy, Integration of AD Authentication very usefull

Inconvénients

AD nested Groups would help ease of use. Also Timezone based sheduler incl. DST....

Réponse de Redwood Software

Hey David, thank you for sharing your thoughts on Cerberus FTP Server! We appreciate your constructive feedback and encourage you to remain up to date on the latest version as we constantly address these issues. We're pleased you find the usability easy and the AD Authentication useful.

Répondu le 15/04/2022
Jukka
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/12/2021

Hassle free ftp-server

Avantages

Very stable, updates can be run anytime - works every time

Inconvénients

Built in logging tools should be better.

Réponse de Redwood Software

Hello Jukka, thanks for your review of Cerberus FTP Server! We appreciate your kind words of Cerberus's stability as we work hard to ensure Cerberus can run under any load. We've improved our logging tools in our latest update, if you haven't updated, you can do so here: https://www.cerberusftp.com/download/

Répondu le 15/04/2022
Wayne
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 23/01/2022

Review for Cerberus FTP Server

Avantages

The fact it just works, and once configured I can forget about it.

Inconvénients

Don't have any issues. The software works as described.

Réponse de Redwood Software

Hi Wayne, thanks for your review of Cerberus FTP Server! We're pleased to hear that you find Cerberus simple and easy to "set and forget" as developing an intuitive platform for both admins and users is a top priority of ours to save you time and money.

Répondu le 14/04/2022
Kyle
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 22/08/2017

Needed to find a high feature SFTP Server application that ran within a Windows environment.

Avantages

The auto blacklist feature in conjunction with the number of failed logins is a great benefit, no need to continue to verify SFTP system is save. Another benefit for the company I work for is the support for local users and LDAP users simultaneously. No need to choose between the type of users within this system. The support for multi-tier authentication is also a huge benefit, password as well as pub key, or using the password or pub key allows employees to test as our client while I client stays secure using their private key. Applying updates is very simple and very quick, have performed such updates during business hours and downtime was a matter of 2 minutes.

Inconvénients

When users are created, a folder corresponding to the user is not automatically created so only permissions need to be assigned for the user.

Réponse de Redwood Software

Hey Kyle, thanks for your review of Cerberus FTP Server! We appreciate your detailed feedback of the features you enjoy as it helps us improve with every new version we release. Our automation capabilities in our latest version should address your folder creation issue. You can update here: https://www.cerberusftp.com/download/

Répondu le 14/04/2022
László
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 15/12/2021

Give it a try!

Avantages

It can handle multiple protocols: ftp, sftp, http, https

Inconvénients

If I set the permission of a user for a folder, cannot change it on a lower level (ie.: read permission on Level1, and want to add write permission to level1\level2\level3 only)

Réponse de Redwood Software

Hey László, thanks for your review! We're glad you're happy with Cerberus FTP Server's protocols. If you'd like to submit your ideas to improve permissions of a user to a folder, we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
kalpesh
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 10/12/2021

Cerberus serves enterprise FTP needs

Avantages

This product has been serving our FTP needs since its inception and once we use it there is no need to turn back and worry about what the teams require.

Inconvénients

No cons as of now to mention, we are working on several innovations within the team and yet to see if the product will allow for expansion.

Réponse de Redwood Software

Hi Kalpesh, thank you for your review! We're happy to hear that Cerberus FTP Server is meeting all your needs and is easy to set up and use. Reach out to our support team if you experience compatibility issues with your innovations.

Répondu le 13/12/2021
Randy
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/12/2021

Excellent product

Avantages

We use the SFTP features on a daily basis and it certainly lives up to expectations.

Inconvénients

None that I can think of at this point of time.

Réponse de Redwood Software

Hello Randy, thanks for taking the time to review Cerberus FTP Server! We're honored that you use Cerberus so frequently and have no issues!

Répondu le 14/04/2022
Loredana
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/12/2021

Positive feedback for FTP license

Great

Avantages

Ease of use, ease of installation and go live.

Inconvénients

Nothing to add here, the license is easy to use and deploy.

Réponse de Redwood Software

Hi Loredana, thank you for your feedback on Cerberus FTP Server! We're happy to hear you find Cerberus easy to use, install and deploy!

Répondu le 15/04/2022
Igor
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 24/12/2021

Working SFTP solution

Avantages

Navigation pretty straightforward, easy to implement, IP Manger is good option, integration with AD, stable.

Inconvénients

It needs more support for MFA (right now only DUO) OKTA, RSA, Google, etc. Reporting on professional version is very basic. Price could be more friendly.

Réponse de Redwood Software

Hey Igor, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus intuitive, easy to implement, and are enjoying the features. Our reporting features are more robust in Enterprise edition, which you can view here to see if it meets your needs: https://www.cerberusftp.com/cerberus-ftp-server-enterprise-edition/

Répondu le 15/04/2022
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2018

A great piece of software that is easy for users to operate

Avantages

There is a lot of functionality built in to the software and it's very easy to manage. Most of the upgrades are completely automated and they come out with security patches / upgrades regularly.

Inconvénients

There isn't much about the software that I have found to dislike. If I had to configure it over again, I would have configured it to integrate with our AD, rather than create new users in the program, but that is completely on us.

Réponse de Redwood Software

Hello Cerberus FTP Server User, thank you for your review! We're happy to hear you find Cerberus functional and easy to use, as well as enjoying our automated updates and security patches as security is our top priority.

Répondu le 12/01/2022
Tim
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/05/2020

Well thought out and supported.

Excellent stability, functionality and suitability to task.

Avantages

Client setup for most common secure transfer scenarios is straightforward and bullet proof. Documentation and support for more advanced scenarios is superb.

Inconvénients

Like many products slowly shifting from traditional rich client interfaces to pure HTML5, original features are being deprecated or shifting from straightforward access to convoluted workarounds with successive releases.

Réponse de Redwood Software

Thank you for your detailed review and feedback! We appreciate it!

Répondu le 01/06/2020
Tim
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/08/2017

GUI is fantastic - enables more team members to quickly create rules for incoming files!

Reduction in Lead time with new customers.
Entry Level staff leverage this tool which was impossible on the legacy Linux ftp server application.

Avantages

1. Authorization and Authentication for rules Users/Groups.
2. Event Manager -Ease of Use
3. Superb Service and quick deployment of patches when required.

Inconvénients

Event Manager - All matching rules fire. Would be fantastic if rule precedence and/or Stop processing additional rules existed..

Réponse de Redwood Software

Hello Tim, thanks for reviewing Cerberus FTP Server! We're thrilled to hear you're loving the GUI for rule creation, and that you find it easy to use with superb service and quick deployment of patches as we take pride in our development and support teams being as prepared as possible to assist our user community. We welcome feature request submissions like event manager rules at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Norbert
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 22/08/2017

So far so good, no complaint.

SFTP as stated. As we are slowly migrated from traditional FTP to SFTP

Avantages

The pricing, easy of understanding the pricing structures and what each different tier provides. Performance is on par with products we have tested previously, the pricing of Cerberus made an easy decision for choosing the product.

Inconvénients

the management once installed is a little tricky and takes a little time to get used to, however, once familiar, it's straight forward to use.

Réponse de Redwood Software

Hello Norbert, thank you for your review of Cerberus FTP Server. We're pleased you find the pricing easy of understanding with the structures and what each different tier provides as Cerberus prides itself on its transparency. Also happy to see you finding performance to be on par with products you have tested previously. As for your issues with management, we work hard to ensure Cerberus remains intuitive for all, and should you have any questions or issues, to be able to easily reach our award winning in-house support at: https://www.cerberusftp.com/support/

Répondu le 14/04/2022
Josh
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 15/05/2020

Great Product for SFTP

We use the product to move large files daily between our EMRs and our data warehouse with no issue.

Avantages

Overall setup and use of Cerberus is easy and quick to learn. Once it is setup and running it is mainly just checking logs to make sure valid IPs do not get added to the block list.

Inconvénients

The only negative for me was I found it a little tricky to get the SSL cert installed. That may not be an issue for admins with more knowledge than me, it was just more difficult than IIS.

Réponse de Redwood Software

Thank you for your review! We're happy the product has been working so well for you.

Répondu le 19/05/2020
Wilhelm
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 10/12/2021

Good product

good product, there is no other product on the market with this features

Avantages

easy to use, a lot of automation stuff. this is the best feature

Inconvénients

webinterface could be better, linux version is missing. web only version

Réponse de Redwood Software

Thanks for your response, Wilhelm! We're glad to hear that you find our automated features to make your FTP Server needs a smooth and easy process. We welcome feature request submissions, such as a Linux Version, at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 13/12/2021
Philip
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 20/12/2021

This is not for posting

Avantages

Cerberus software seems to be able to manage the folder structure that I like.

Inconvénients

the tracking of the uploads in a specific time for a specific folder or group of folders

Réponse de Redwood Software

Hi Philip, thanks for your feedback! We're glad our folder structure management is to your liking, and are working to improve tracking uploads details. Make sure you're up to date on the latest version as we constantly make these improvements.

Répondu le 15/04/2022
Steve
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 15/12/2021

FIPS Validated Crypto Module

Overall, super positive. You guys honored a feature request from me and I found that whole process to be engaging, which I find to be atypical when compared to other Software providers.

Avantages

I believe this was the only available FIPS validated crypto module software. So , kudos to you for that.

What was a pleasant surprise is your company's support. Really fantastic. Shout out to Ian!

Inconvénients

certain features are wildly annoying to implement, such as managing an LDAP user's groups :(

Réponse de Redwood Software

Hello Steve, thanks for your review! We're pleased you find our in-house support to be fantastic, we work hard to deliver our users the best support experience possible to quickly fix your problems. We welcome feature request submissions like managing an LDAP user's groups at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Terry
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/08/2017

Smooth and easy to use

Large file transfer is our primary use.

Avantages

Easy to use, simple to implement. End users can find their way around it without needing much if any training.

Inconvénients

Lack of favicon customization. Every time I upgrade I have to do it manually. It would be better to have a setting like the banner.

Réponse de Redwood Software

Hi Terry, thanks for the feedback! We're happy to hear you find Cerberus FTP Server smooth, easy to use and implement for your end users. We welcome feature request submissions like favicon customization at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Prakash
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/08/2017

Like their web based secure file upload and download feature. Support is prompt and good.

Inhouse file management to allow sending/receiving files to/from external vendors.

Avantages

Client website to upload and download files
Password based download link with expiration
User management
Prompt and good support

Inconvénients

Managing whitelisted IPs to connect client web portal for each user as individual
Better reporting

Réponse de Redwood Software

Hi Prakash, thank you for your review! We're pleased to find you enjoy our web based secure file upload and download feature. We are very proud of our in-house support team and prioritize training them to understand Cerberus FTP Server and user needs to quickly and effectively hear users problems and kindly solve them. We welcome feature request submissions like managing whitelisted IPs at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 12/01/2022
Edwin
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 20/12/2021

Review ITS

Avantages

The easy/fast way to implement the software

Inconvénients

None, so far we didn't come accross anything that is a con.

Réponse de Redwood Software

Hey Edwin, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus easy and fast to implement.

Répondu le 15/04/2022
Curtis
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/03/2019

Cerberus vs Other Products

Cerberus FTP server has taken on a role within our organization that we needed a high degree of trust and confidence in and it met and exceeded our expectations.

Avantages

Easy to use and yet powerful. Intuitive GUI. Excellent Tech Support if/when needed.

Inconvénients

I can honestly say that there isn't any features that I would complain about.

Réponse de Redwood Software

Hi Curtis, thank you for your review of Cerberus FTP Server! We're glad to hear you find the GUI intuitive and our in-house support team helpful as well as meeting and exceeding your expectations!

Répondu le 11/01/2022
Scott
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/08/2017

THey are a great company to work with.

a safe secure and reliable FTP/FTPS/SFTP solution for your business.

Avantages

The software is complete and well laid out. They are constantly updating this product with security updates and making it better.

Inconvénients

if you want he web support it is a little pricey. you can only have the UI active in one user space on a server.

Réponse de Redwood Software

Hi Scott, we appreciate you taking the time to review Cerberus FTP Server! We're happy you find our software is complete and well laid out as we prioritize constant improvement with frequent updates that include addressing issues from user feedback. Our award winning web support is all in-house and dedicated to providing you with the best service possible, while remaining competitive with the market's average support pricing.

Répondu le 14/04/2022
Juan Carlos
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 12/05/2020

Great Software

Great experience

Avantages

Events a very powerful and administration options are good.

Inconvénients

User interface programming is not that good.

Réponse de Redwood Software

Hi Juan, thank you for your feedback! We're pleased to hear you find the events and administrator options capable of meeting your needs. If you have specific recommendations to improve the user interface programming, we encourage you to submit them here: we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Répondu le 27/12/2021
Dany
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 15/12/2021

Good product for it's price range

Avantages

The feature vs price is very good. I recommand this product

Inconvénients

nothing, all the feature are easy to use and work as designed.

Réponse de Redwood Software

Hey Dany, thanks for your review! We're glad you find Cerberus FTP Server as a easy to use product with good features and recommend it!

Répondu le 12/01/2022
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/03/2019

Great Software great feature set great value

In general great product at a great price

Avantages

All the features are there a logically arranged in the interface. Performance is great and administration is strait forward. Support has been reactive when necessary.

Inconvénients

Nothing really bad to say about the product install was simple enough.

Réponse de Redwood Software

Hello, thank you for your response! We're pleased to hear that you find our interface intuitive, along with performance, support and administrative features meeting your expectations.

Répondu le 11/01/2022
Miguel
Miguel Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

3
Publié le 19/01/2023

Facilita el Trabajo Poniendo tus documenos a salvo

Avantages

Que no tardas nada en subir mas d 400 ficheros

Inconvénients

Si estabas conectado a una vpn y utilizas cerberus se desconectaba y no te dejaba usarlo

Réponse de Redwood Software

Hello Miguel,

Thank you for your review, and for letting us know about the VPN connection issues you're experiencing. We're going to pass this on to our support team to review, but in the meantime if you'd like to submit a ticket you can do so at this link: https://support.cerberusftp.com/hc/en-us/requests/new?ticket_form_id=360001264479

Répondu le 20/01/2023
Bryan
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2020

Great FTP Choice

Avantages

This software is amazingly good. The uploads are insanely fast. It's easy to use and train on as well. It also has great AD integration and security which gives you a lot of options on how to set this up and use shares as well.

Inconvénients

I don't really have any CONs about the software, but if I had to pick a least favorite it would be the price. Don't take that the wrong way though, the value is great, but it's the only thing I can think of liking the least!

Réponse de Redwood Software

Thank you for your review! We're happy you've had such a great experience with the product.

Répondu le 19/05/2020
Athanasios
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 21/12/2021

Nice Software

Avantages

The product is easy to use! Friendly environment!

Inconvénients

It would help to have the option to change multiple users on user manager tab.

Réponse de Redwood Software

Hey Athanasios, thanks for leaving your feedback on Cerberus FTP Server! We're glad you find Cerberus easy to use!

Répondu le 15/04/2022
A K Jay
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 27/12/2021

Ascend Healthcare

Avantages

Effective with required capabilities. Meets out requirements.

Inconvénients

We have not esatblished any features which we do not like.

Réponse de Redwood Software

Hello, thanks for your review! We're thrilled to hear that Cerberus FTP Server meets your needs in the health care industry!

Répondu le 15/04/2022
Andrew
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 22/08/2017

Great value

Secure FTP service.

Avantages

Ease of use and management. Very easy to manage. My users love how easy it is to use. Management likes the cost of maintenance.

Inconvénients

It would be nice to have a User guide, It would be nice to be able to lookup users by group. It needs more search capabilities.

Réponse de Redwood Software

Hello Andrew, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus to be a great value, as we pride ourselves on our transparent pricing and robust features. We're also happy to hear you and your team find it easy to use and manage saving you time and money.

Répondu le 14/04/2022
Wil
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/05/2022

FileZilla is Great but... This is better

Great, easy to use, operate, update , etc

Avantages

Easy to use GUI, Easy to set up, easy to update, and easy to manage.

Inconvénients

A little expensive compared to competitors like FileZilla but Cerberus FTP offers much more than them.

Réponse de Redwood Software

Hey Wil, thanks for your review of us! We're happy to hear you find Cerberus FTP Server easy to use, set up, update, and manage.

Répondu le 17/05/2022
110 avis