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- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Good Service
Customer service is very good. [sensitive content hidden] is great.
Avantages
Ease of function. I am done with this survey.
Inconvénients
Continued problems with some of the weights and frayed out screens.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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review
okay
Avantages
easy to use , easy to move from one screen to the next
Inconvénients
does always come through correctly when sending to the state
Réponse de ScrapRight Software
Richard, thank you so much for your direct and honest review and thank you for the information on Texas DPS. I can tell you that upon reading this review I have spoken to my development and design team and we are addressing the issue and struggles right now and should have something back to you shortly looking to take your threes and make them fives we want to make you a raving fan of ScrapRight. Let me know if there's anything else that we can do to make you a raving fan.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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New approach needed
Avantages
Good POS system for the price and run specials.
Inconvénients
Doesn't interface well with Quickbooks, and staff isn't helpful navigating the pitfalls of your product.
Réponse de ScrapRight Software
With no name I have to make an assumption that you are an iScrapRight subscriber? Our iScrapRight product is not intended to integrate with QuickBooks, nor will this be an offering in the future on this product. If you would like a discounted price on upgrading to our flagship product ScrapRight which does including integration to QuickBooks I would like to offer that to you.
Also, iScrapRight includes chat support with our Tier One team but our Tier One and Tier Two support techs are available to our ScrapRight customers from 7am to 7pm EST M-F and Saturday's from 8am - 4pm EST via phone, chat and help desk tickets.
Again, my main message here is please feel free to call me directly with concerns and for any help you may feel you are not receiving. My door is always open!
Shon Duty, President, 877-897-6422 x1001
