MyCase

4,6
Note globale
Avis

4,6
Note globale
Avis

Parcourir les avis sur MyCase

702 avis sur 702
Classer par :
Cassandra
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/10/2017

no wait at all when I call customer support; very easy to use; great value

I love the organization it brings to my practice.

Avantages

The value MyCase adds to my practice is worth a lot more than the monthly fee for the service.; I think the pricing is great. Also, it is extremely easy to use.

Inconvénients

The cost for credit card processing is more expensive than what I already have in place. I wish it were cheaper so that I could send invoices from MyCase.

Thomas
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 10/03/2014

Better than Staff

Mycase has made it possible for me run my office with fewer staff members saving money and headaches along the way. I can't imagine how I did it before without this program. It accurately manages my trust account, invoicing and calendaring. It offers my clients an easy way to access their documents and to communicate with me. My clients love it. I save a ton of money that used to go to the bookkeeper. Customer service when needed is awesome.

Hunter
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2019

Great for a new lawyer

I am able to keep time far more effectively

Avantages

Easy to use case tracking software that makes it a easy to keep time.

Inconvénients

Could have more features on the mobile app

Doug
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/06/2017

solo practice

Glad I picked this program !

Avantages

Easy to use and love the quick payments. The client contact is great, bills look professional. Very easy to use from remote locations.

Inconvénients

Outlook add in gave me fits at first , but all is well. I think Office 365 was the issue. Nothing else negative, now that I have it down.

MIKE
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
1
Support client
3

1
Publié le 13/09/2014

Review of MyCase

(1) IT WILL NOT NOTIFY YOU WHEN YOU ENTER AN EVENT WHICH CONFLICTS WITH ANOTHER EVENT PREVIOUSLY CALENDARED FOR THE SAME DATE AND TIME. (2) IF YOU CALENDAR A "TASK" WITH A DUE DATE/DEADLINE, IT WILL NOT AUTOMATICALLY POST IT TO THE CALENDAR. THEREFORE, FOR YOU TO SEE WHAT "TASKS" ARE COMING DUE, YOU MUST GO TO THE "TASKS" SCREEN TO SEE YOUR DEADLINES INSTEAD OF BEING ABLE TO SEE THEM ON THE CALENDAR. YOU WILL EASILY EASILY EASILY MISS DEADLINES AND COURT APPEARANCES UNLESS UNLESS UNLESS YOU GO THROUGH 3 ADDITIONAL STEPS TO SEE THE ERRORS. IT WON'T NOTIFY YOU AT ALL TO THESE SCHEDULING CONFLICTS OR DEADLINES.

Mark
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 28/08/2013

Revolutionized my practice

Sometimes in a review when all the stars are full we tend to think that the person writing the review is exaggerating or not taking the review seriously. However, when it comes to MyCase, there are not enough starts to fill, and not enough space to write a review that does the system justice. Suffice it to say that it has institutionalized my practice by allowing me to stay in touch with clients, new and old, and keep all their matters literally at my fingertips. I enthusiastically urge every practitioner use this system. It will not only change your practice, it will change your life.

Claudio
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/09/2017

Smooth

Avantages

User friendly. Ease of use. Very Stream lined. Easy Navigation. No issues have presented themselves.

Inconvénients

Mobile Application needs a few tweaks. Mobile application should show what has been done on cases. A feature that I cannot find.

Lois
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 10/04/2018

Very User Friendly

Avantages

The ease of use from the app to the online version. This software allows us to be more mobile and efficient

Inconvénients

Not all of the features and functions we had in Amicus Attorney are in MyCase. We miss them but it has not deterred us.

Thomas
  • Secteur d'activité : Cabinet d'avocats
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/01/2015

Best virtual assistant in the world.

Avantages

This has been an amazing program for my office. It simplifies billing and trust accounting. The customer service is outstanding.

Inconvénients

There's not much I dislike about the product or vendor. They have always been impressive.

Dennis
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 01/05/2018

Wonderful

Avantages

Easy to use on the run or otherwise and tech support is great and it enables me to take credit card payments wow

Inconvénients

It's all good every time I use it especially when I'm on the run and that's what I like least believe me

Thomas C. Orr
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 10/10/2013

Best Decision I ever made

Outstanding package and superb customer support. This has made the difference for my solo office by taking the worry out of time keeping and billing. My customers love it as well.

Avantages

Pretty much all good.

Inconvénients

Wish it could make coffee

Laura
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 09/11/2016

MyCase good for smaller firms

MyCase provides a solid approach to case management and simple invoices.

Avantages

Easy to use
Customer Service is outstanding
Storage of information is great

Inconvénients

Not many reports
Limited privileges for user roles

Mike
  • Secteur d'activité : Cabinet d'avocats
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2016

Great program, have recommended to others

Avantages

Ease of use and ease with which it fits into the day-to-day process of my law firm.

Inconvénients

Mobile app needs upgrading and more utility, but is excellent for the most needed purposes.

S
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
1
Support client
3

3
Publié le 29/01/2015

Terrible Billing

The batch billing is a mess. The only way to accurate do billing where you post payments from a client's trust account is individually. You cannot make certain features preset (like Notes/Terms) on your bill so you must add the language EVERY TIME you do a bill. It does not automatically carry over the balance from the last bill. There is so much wrong with this system we had to terminate our service.

ANGELA
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 13/02/2018

Easy to use. Meets my needs and did not take long to learn how to use.

Avantages

The fact that it is cloud based. Ease of access for other firm members. Ease of looking up events (or court dates).

Gus
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 11/02/2015

Excellent Product & Service

Have been using MyCase for my law firm management for several years now and simply cannot say enough good things about the company and their product. The site is user-friendly, particularly their client portal. Just as important, their customer service is prompt and efficient.

Excellent all across the board.

Denny
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 29/02/2016

Unlimited storage, access to archives even if you quit using the software, client access to...

Pros: Generally intuitive to get the basics setup and constantly improving features by user suggestions. Fast, easy invoice generation and tracking.

Cons: Can be a bit cumbersome to setup and take full advantage of all features when you are just a solo.

Kwame Leslie
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

3
Publié le 16/11/2017

Utilisateur vérifié
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 19/04/2019

My Experience with MyCase

It was just the perfect program for the type of firm I worked for.

Avantages

It is user friendly and great technical assistance.

Inconvénients

the software allows specific information to be input, but is limited on its usefulness

Summer
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
4

4
Publié le 08/07/2014

Best case management system available for small firms

I tried several different case management software platforms prior to deciding to use MyCase based on ease of use, cost, and the client portal (main reason). I don't have a brick and morter office so this software fits my needs perfectly.

Andrea
  • Secteur d'activité : Cabinet d'avocats
  • Provenance de l'avis
Rapport qualité-prix
4,5
Fonctionnalités
4
Simplicité
3,5
Support client
5

4
Publié le 07/09/2016

Almost everything I need

Avantages

The price is right for a solo practitioner. Easy access by internet to contacts, cases, documents, and invoices. Also, clients can pay through my case. I like that I Can call and they will walk me through the process I am trying to use.

Inconvénients

Creating documents has been difficult, so I just use Microsoft word and then download them to the case the document is associated with.

Banks
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 28/08/2013

MyCase is must a must have tool for small law firms.

MyCase is fantastic!!! Our small firm is now capable of managing hundreds of cases. No more answering clients' phone calls and scrambling to locate their files. All of the information is right at your finger tips.

Michael
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 12/08/2015

Excellent software for Private Investigator's

Excellent software for Private Investigator's, the staff and system is very professional. No software system is perfect, however my case continues to update the software and platform.

Celia
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 16/02/2018

Most of the features are so intuitive that you don't need to use the fantastic training guides.

Avantages

The ability to keep track of all aspects of a case, schedule and set up repetitive items and share what you want with key team members , with piece of mind about security.

Inconvénients

No option for estate management; organizing assets and insurance coverage, beneficiary distributions, debt management, etc.

Jacob
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 04/03/2014

Best Case Management Software Out there

Love the software, ease of use and technical support. If you have a law office and you want to take it to the next level, you can not afford not to get on my case.

Natalie
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/10/2018

A must have for a law office!

Avantages

It's very user friendly so I was able to train all the employees fairly quickly to use it. Everyone at the offices loves it.

Inconvénients

It took time to set up and the calendar took time in syncing with the software calendar, but other than that it's great.

Denise
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/01/2018

Nurse practitioner-Legal Nurse Consultant

Avantages

The ease of case/time tracking and billing. Additionally it is a great client management system. So I get all in one.

Inconvénients

I wish the case file manager for medical records was more robust. Then I really would have everything in one place.

702 avis