iTrent

Avantages

All HR objects in one place have allowed our organisation to vastly streamline our HR processes.

Inconvénients

You start with a blank piece of paper which meant that we were not always able to benefit from aligning our processes with best practice.

Avantages

use to navigate through find itrent pages

Inconvénients

better internal reports rather than SAP business objects

Avantages

Efficient and bespoke. Can customise many aspects of the system and the workflows.

Inconvénients

Some administrators find ITrent difficult to use. Some employees struggle with using ESS. It can take a considerable amount of time to have a person managing the system, the workflows and assisting colleagues.

Avantages

Simple interface. Easy to use for the end user

Inconvénients

Difficult to configure. There is virtually no customer support and no manuals so I am struggling to get the most out of it to streamline processes

Avantages

We were looking for a single HR, Payroll and Talent Management platform - one where we would not need to put two systems together.
Being able to access all data across the organisation, it is user friendly and looks fresh and clean.
It has been useful in setting changes for the future rather than placing a diary note to remember to change things.
Being able to have immediate access to annual leave entitlement for staff and also electronic payslips being sent out via email.
Managers having access to basic information rather than asking for it from either Payroll or HR and being able to empower all staff at all levels across the organisation.

Inconvénients

Costs of making what feels like small changes to the system, the helpdesk I find is frustrating and lack the ability to actually help - when I ask a question they point me to a manual of over 150 pages and that does not help me.
Sometimes the system feels rigid when we try to change or amend things to and the retrospection always catches us out and we don't understand why all of a sudden the payroll has change figures.

Avantages

Its very clever and can automate most things, its a definite improvement. Very happy with the product itself

Inconvénients

Reports within Itrent cannot be restricted by security, this has been very restricting for us.

There cannot be a work flow approval step for Holiday buy approval

Security for holiday approval when an employee has two schemes attached cannot be restricted with security

Another page "Notes" that could be generic so clients can use this to add anything they wanted would be a good feature as we have been restricted by what we could add

Avantages

The software is pretty logical in it's format and quite quick to load. It doesn't take any training to learn how to use it for new users, just log in, explore a little and away you go.

Inconvénients

It captures a lot of personnel data such as training, etc. but this isn't always the easiest to find, the menus could maybe be reorganised a little. But small complaint really.

Avantages

unsure - it could work well for some but not our business

Inconvénients

Lack of response or support for queries from relationship manager.
Any request for help is met with a sell for extras