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- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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A really great email delivery platform
Avantages
SendGrid is really nice to set up and use, it's made really simple and is easy to work with.
Inconvénients
Some things that you need to access are hidden within menus.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Using sendgrid as our email marketing service has been great so far.
Seamless transactional email service.
Avantages
The platform makes sending transactional emails easy and seamless. They also offer a pay as you go pricing which means you don't have to pay them for the period you don't use them.
Inconvénients
The marketing email templates are not good enough. They also use shared IPs which increases the tendency of being spammed.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Sendgrid Review
Avantages
Sendgrid allows us to integrate product emails and drip marketing into the same platform.
Inconvénients
It can be a little difficult to navigate and format even when you have used it for a while.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Good features and easy to use tool
I used it for some campaigns of my freelance projects and I had no major problems, it is good for small businesses that want to know more about email marketing
Avantages
It is based on the cloud which makes it fast in its operation; It offers many features such as API integrations, reputation monitoring and spam filter, among others. Visually it is easy to understand although it is not for beginners. The reports of the sending campaigns are clear and have the necessary information
Inconvénients
Customer support is not good, they take time to respond and that makes you fall behind in your campaigns. In addition, the service is cheap, but once you hire it you have to pay for several extra things.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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good marketing platform
used to run a few email campaigns and track responses. pretty good
Avantages
easy to understand and use, if youre using salesforce, it has an integration already made with the app
Inconvénients
simple functionality that covers almost all that you need. but sometimes, it could use a little more ability to customize campaign parameters
- Logiciel utilisé Autre pendant 1 à 5 mois
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it works...
Avantages
You get 12.000 free emails to send each month, the API is easy to use with a well-built documentation that helps you get started very fast, if you still struggle to get started there is a phone chat and email support available 24/7.
Inconvénients
Emails sent are not saved to make sure they were sent correctly, it's difficult to debug any issue..

- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Accurate & Efficient Email Automated Service
Avantages
I personally like Sendgrid's Interface, moreover Integration's are way too simple. The templates provided by Sendgrid are quite creative and I use them on a regular basis. Sendgrid assures to send your mails to inbox.
HIGHLY RECOMMENDED
Inconvénients
The Price is quite high compared to some alternatives.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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A good Mail server
A good tool that helps in development of mail servers to test you email templates easily
Avantages
The best mail server that you can develop your SMTP server with food reputation without being worried of the junk mails
Inconvénients
A little bit expenseive also the free version allows only 100 free email sends only which is not enough
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great tool to monitor emails
I have a great experience using SendGrid as it benefits my team when monitoring our platform on the emails that are being sent
Avantages
I really enjoy the usability of this tool and how it helps me to monitor emails that are being sent to users
Inconvénients
I get a little confused when I land on the main page, some icons they keep loading but nothing happens after that.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Why we moved away from SendGrid.com - Lost Account and Useless Support
So we decided to moved all our services away from sendgrid.com a.s.a.p once they logged us out of our production accounts. They take over 48 hours to respond and then its only to say they either they cant help your or that there is nothing wrong ! Their answer is "Create a new account"
Avantages
It COULD send mail
Inconvénients
You get logged out of your account and their support takes over 48 hours
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Great email service and very affordable
Love it. Setup your API key and start sending emails in .NET or probably another language out there.
Avantages
This was the first email service I used and I picked a good one. Works like a charm and they keep adding features. Their website support is really strong too.
Inconvénients
Can't really say anything bad out SendGrid. I guess it would be great if the free tier allowed more emails?
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 6 à 12 mois
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Very useful tool for email campaigns
Avantages
The software is powerful and while advances it’s quite easy to get a hang of
Inconvénients
It’s cheaper than many of the alternatives out there but with that said, you still need to use it with success frequently for the price to be justified
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Generous free plan
sending transactional emails, reliably, and cost effectively
Avantages
100 emails per day on the free plan. Works well for non production systems and for staging environments
Inconvénients
Nothing comes to mind. Works well and comparable to other transactional email services. Increased limits on free tier woudl be nice, but can' complain
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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SendGrid Comments
Overall, Its a great tool to send emails securely and efficiently.
Avantages
- API docs to send email are easy to understand.
- We can track the reason why the email was not sent.
- Its more secure
Inconvénients
- When more requests are sent through the same IP address it blocks the IP address.
- Other than this I didn't find any flaw.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Sendgrid
Avantages
We have used Sendgrid for several years. We find it very easy to use, reliable and fully suited to our needs.
Inconvénients
We have not had any issues with this software that I can remember.
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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effective and hassle free
fun activities but customer service does not reply
Avantages
lots of activities and discussions. easy to use
Inconvénients
customer service very slow to reply, nothing else
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Sendgrid - would I recommend for smaller companies?
Really good for bulk e-mail sending. Info e-mails, welcome e-mails.
Avantages
The pricing is good. You can easily check your reputation. They use good delivery systems to make sure the recipient's email provider puts your emails in the inbox, - not spam.
Inconvénients
When exporting campaign results, it did not provide all the necessary positions for my business. No drag and drop option to create an automatization sequence.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy platform to send email using C#
Avantages
There is SDK available to implement send email functionality in C#. You can add file, pic and documemt to send email. You can send dynamic html and plan text to email. You can see email activity from send grid portal like email status, bounce emails, fail emails etc.. Portal UI is very clean and easy to understand. Thanks to sendgrid to provide me a lovely tool.
Inconvénients
You need to purchase licence to use sendgrid. Vary good customer support. Value for money. More secury email.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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SendGrid has Solved All Our Email Problems!
Now that we've implemented with SendGrid, we can promise our clients the highest quality email deliverability with their websites.
Avantages
As we started to scale websites on our server, we started to see many issues with transactional emails bouncing. After a very quick and easy implementation with SendGrid, email issues are a thing of the past. It was dead simple to set up and now we can track all of the metrics for transactional emails being sent from our server! Such a lifesaver!
Inconvénients
So far, there are absolutely no cons with this software. Email issues were something that was an extremely high priority for us to fix, and SendGrid was that solution and more!

- Logiciel utilisé Autre pendant 1 à 5 mois
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Sendgrid is popular and it stands up to it's name
Ability to send emails quickly and securely
Avantages
Good services and stable delivery of emails. Good UI, customer support is also helpful and efficient
Inconvénients
Documentation could have been a bit better, i had to spend quite a lot of time searching. Prices are also a bit higher as compared to competition.

- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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It's a great service but comes at the higher side of pricing as compared to other similar...
I used SendGrid for sending out emails to people who have joined an early access programme for my product. Never had any complaints.
Avantages
The admin panel is super easy to use. Things get setup quickly. Love the transactional email template builder. SDKs are awesome.
Inconvénients
Pricing is a bit high as compared to AWS SES.
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Solid SMTP or ESP
I've been running with SendGrid for 3+ months so I don't have too much experience, but the first few months is when I typically deep-dive a product. Delivery rates are decent. Then ESP tools are fairly good. Support is up and down - I can call someone and troubleshoot a problem, which is great. But, I submitted a ticket via web. It was answered a day later. I replied with questions about the ticket four minutes later, two days later, and a week later - no responses. Sending capabilities were shut-off without warning for over a day due to unpublished spam complaint levels. I thought this was a severe response but appreciate their efforts to maintain a user-base adhering to industry best standards.
All in all, SendGrid is a very capable ESP, excellent with transactional, solid API and documentation and a fairly decent value for the service.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Emailing service for programmers
Sendgrid not only prepares an easy implementation for developers, but also provides a great panel for email-makers and marketers.
Avantages
Emails do not get into a spam folder. For us, this is a huge deal as other email services were not able to do this on our domain.
Inconvénients
The logging systems seem far too complex. I need to verify with mobile every single time and it gets really time-consuming.
Alternatives envisagées
MailgunPourquoi passer à SendGrid
I liked the drag&drop interface to prepare emails in Sendgrid and marketing contacts management.- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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One of the best Transactional Email Provider.
Avantages
Sendgrid is having a real time and high inbox email delivery. It has improved our number of valid registration by real time email delivery of Validation email.
Inconvénients
Pricing is high, and configuration with third part front-end platform is tough. Support team should be improve by there reply of our queries.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Most Trustable Business Partner
Avantages
The service which you can trust and depends upon.
Inconvénients
Initial learning curve is little steep. It can be improved
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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SendGrid Review
Avantages
Ease of use to repeat regular marketing campaigns
Inconvénients
Although we don't need it often, it would be nice to have a number to call for customer service
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Until it was free , it was great.
We relay their functionality on many of the sites we developed and works great. Clean and easy interface.
Avantages
Very easy to setup. We used mostly for notification emails and their API is very robust. Also design and UX are great.
Inconvénients
Until they cut off their free plan a few weeks ago, I couldn't see any cons with this software.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Incredibly intuitive and powerful email automation.
Avantages
SendGrid is an incredibly easy tool to automate emails and is incredibly customizable.
Inconvénients
There are no cons that I can think of at this moment.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Terrible customer service
Very bad; Disappointed. Our sudden termination cost our clients money.
Avantages
Email service works OK most of the time and good API
Inconvénients
Terrible company. Closed our account without notice (we used it to send notifications to clients). Clients also complained that emails reached spam.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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API based Email Solution
Avantages
- Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has verification via API.- Scalable to match any number of emails.
Inconvénients
- Pricing for pro plans is expensive for a limited number of emails, however, it gets affordable with the higher number of emails you sent.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use email marketing tool
Avantages
Easy to use interface.
Can create campaigns within seconds
Can schedule campaigns
Easy to add multiple contacts into the mailing list
Inconvénients
Nothing much. So far it looks good. The mail body customizing options can be improved a bit. Otherwise a great tool.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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They will block your account with no warning
This company has as a policy to just lock you out of your account with no communication to you. We were in the middle of an email campaign - our first mailing with this company - and all of a sudden we couldn't access our account. Mailing was stopped about 2/3rd's the way through. Our "Reputation" meter on the mailing last checked at 97%. So we were puzzled as to why were locked out. Maybe a malfunction of some sort. Nope. This is what they do when they decide you have violated their rules. They will not tell you what you did. Just lock you out. No number to call, don't respond to emails except days later when support said we violated their rules but support says they don't know what rules.
Avantages
mail program was decent and easy to use.
Inconvénients
Overall the software was easy for us to use.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Great tool for sending emails and marketing campaigns
Overall its awesome for launching your marketing plans very quickly and also provides in built templates and editor which can be used for the same.
Avantages
Sendgrid offers wide variety of features for sending emails and completing marketing campaigns. The APIs provided by sendgrid can be integrated on your platform smoothly and they also maintain account's reputation to ensure no spamming.
Inconvénients
Sendgrid should offer wider range of plans so that everybody can choose plans according to their needs. Setting up the software can be daunting at first, but once setup, it can be used seamlessly.

- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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Good
In general very good and easy to use, it is not complicated
Avantages
Very good tool for sending email campaigns, fast and easy to use
Inconvénients
Once I had problems using it because I lost the subscription and I could not get it back
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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good
Avantages
You get to solve interesting problems.You can code your own applications.
Inconvénients
Job security.Autonomy.fast and easer than other
- Secteur d'activité : Jeux d’argent et casinos
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Easy to get up and running right away
Avantages
It's very easy to use, the prices are fair and the plans make sense! It has pretty much any feature I could expect from this type of service.
Inconvénients
I wish that it was easier to send more emails beyond the amount I selected in my plan (i.e. automatic overage with pay as you go)
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Bad customer support
Avantages
they have Good ideas, useful web interface, good api. Prices are ok. That s all.they have Good ideas, useful web interface, good api. Prices are ok. That s all.
Inconvénients
Send via blocked shared IPs (bounces), bad support. We have a problem with a listbombing - they simole closed our account without any support or help. Very long answers on tickets (we are waiting for 24 hours for each answer). Finally don't recommend to use.
- Logiciel utilisé tous les mois pendant plus d'un an
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This is just one piece of a solution, but it does all it needs to do really well.
Avantages
It performs its function precisely and does it well. I've only ever had a few issues with the platform, but I consider those issues to be standard in an SMTP environment. The flexibility of the whole setup of being able to switch SMTP providers at a given point without tearing up or moving an entire CRM makes this a great starting place. It's much more user friendly than most any other SMTP provider and it absolutely gets the job done.
Inconvénients
I don't love it when compared to the pricing structures of some other platforms, but there are few that do their job with so little user work necessary on the front end.

- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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awesome experience
i am getting lots of knowledge from Sandgrid. Please being with us always.
Avantages
easy to use & lovable software. keep updating to us.!!!
Inconvénients
i don't have nothing to say about Sandgrid. it is just awesome.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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SendGrid is awesome and easy to use
Needed good looking HTML email campaigns.
Avantages
The most I like is that after registration you can start running your email campaigns.
Inconvénients
I haven't found anything that I dislike, so this is great!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Simple tool for email management
Avantages
- ease of use
- possibility of automatic event trigger which allows different actions
Inconvénients
- testing customization and integration to other developers tools needs is not that quick
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Sendgrid Lost Half my Database
Absolute would not recommend this company. The most important function they have is to safeguard our contact list. They failed miserably.
Avantages
Sendgrid Lost half my database and will not offer any suggestions as to why. I have asked for escalation of this issue but they refuse to do so.
Inconvénients
Customer support was absolutely unwilling to assistant in resolving a massive loss of contacts. It wasn't significant enough for them to escalate.
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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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A very reliable SMTP service with excellent prices
The service is always very fast and is able to deliver all the emails instantly. I also suggest this service to everyone who is sercing for an affordable option.
Avantages
This service has excellent prices, I'm using the free version and I have 40000 free mail + 300 mail a day to use.
I'm using it to send emails with a small e-commerce and i think that I'm going to stick with the free version.
Inconvénients
When I had to start using the service I encountered some problems during the start guide. it was not so clear where to had their record and i had to ask help to my hosting service support.

- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Very good email program
Avantages
The reliability and stability of SendGrid is great! Never have any issues sending emails
Inconvénients
Pricing tiers should be a little more flexible or customizable.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Good engine for huge sends, poor features as a stand-alone product
They work well on the backend, and the customer support teams are professional and nice.
Avantages
If you need to send a lot of emails, SendGrid is pretty good acting as the actual "engine" to get it done.
Inconvénients
Just about any features found in current email marketing software are absent in SendGrid. They really missed the boat by not investing in the development of new features. Now they are so far behind that you pretty much have to use an integration with another actual dedicated email marketing platform. This is expensive and a hassle. The reason we use them is because they power our app messaging.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Useful tool for campaigns
My experience with this tool has been due to the need to use something that allows me to massively inform my clients. Therefore we have started to use this tool.
Avantages
One of the advantages of this product is the ease of customizing and creating campaigns that allow me to promote my clients. In addition to making sure that I will not be blacklisted by mass mailings.
Inconvénients
What I did not like about that tool, is that in order for my campaign mail to not fall into SPAM, I had to add several public DNS records to my Internet domain.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Good platform, terrible support
Avantages
Has strong advanced features and good reporting and stats on deliverability
Inconvénients
the support is terrible. Very hard to find a way to contact them and the email addresses provided to contact them are no longer active. shocking for a large platform like this.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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it is very helpful
Avantages
It always serves me for the connection in the emails
Inconvénients
If you do not know about software, it will be difficult for you to integrate it