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12 avis sur 80
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Ciara
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 14/02/2025

Feasible Solution for Plan Administration

Avantages

It's a very intuitive platform to use, easy to run reports, proxy in as a participant, and drop off and pick up files.

Inconvénients

There are too many restrictions on making updates as an administrator. Many changes must go through the service team.

Brooks
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
1
Simplicité
1
Support client
0

1
Publié le 06/03/2020

This may be the worst software I have used. Ever.

Awful. Just Awful.

Avantages

Through many bugs and a painful login and re-authentication process every single time I access the platform, I have been able to exercise my options through Certent.

Inconvénients

They take something that is already difficult for many people to understand and make it worse by having a terrible UI, and login and authentication process

Réponse de insightsoftware

Hi Brooks,

We appreciate your feedback and want to work with you to improve your experience. We will be in touch to discuss how we can simplify the UI and improve the authentication process.

Répondu le 23/09/2020
Chesney
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/09/2020

Certent Equity Management gets the job done

Avantages

This software is easy to use and the reporting tools are great.

Inconvénients

The Section 16 part of the software maybe the most difficult part to learn, but once you figure it all out it is no big deal.

Heather
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 15/09/2020

Certently moving forward

Avantages

Software provides forecasting which has been extremely powerful especially in these economic times

Inconvénients

Can be so fickle with timing of the activity. not very fluid to correct misinformation from data uploads

Réponse de insightsoftware

Hi Heather,

We appreciate your feedback and are happy to hear that you have benefited from the forecasting capabilities within Certent. We want to learn more about how we can improve the process of correcting data from uploads and will be in touch to discuss further.

Répondu le 23/09/2020
Kenneth
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 18/04/2024

Sr Manager Financial Reporting Review

The product works for what we need it to do. It provides us with reports needed for disclosure support, SBC JEs, Beneficial Ownership calculations, future vesting for forecasting. But the best thing as I mentioned above is our customer service. It's always important to have a good, dependable customer service representative at third-party service providers - especially equity management because some transactions can get complex. We've had many complex transactions that [sensitive content hidden] and the Accounting team have helped us out of.

Avantages

My favorite thing about working with Certent Equity Management is the customer service. [sensitive content hidden] Carlson is our Sr. Client Service Manager and she has been since I have been with the company (6 years). [sensitive content hidden] is always available and willing to help and so patient with our team. She set up bi-weekly meetings with HR and Finance teams to talk about any issues. Many times I would ask the same questions but she would answer without hesitation. Running and using reports is easy, and help system with videos is a great idea and has helped me many times with Black Scholes calculations or EVF changes. Accounting team always there to help as well - providing calculations as we need them.

Inconvénients

Not really user friendly if we want to create new reports - Certent would do it for us. Reports already created have a lot of unnecessary columns on them when they are run and there was no way for us to customize to what we needed. Being on the west coast when we are on the east isn't helpful either when we have an early morning question.

Mary
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/04/2024

Completely Solved Equity Management For Our Company!

Our experience has been fantastic. We've never had the need for an Equity Management Platform in the past, but once our company committed to making Ownership Shares a standard benefit for our 1500+ full time employees, Certent was absolutely the solution we needed! We received great support from the Certent implementation, account management and admin team all along the way!

Avantages

Certent Equity Management completely solved the issues of issuing and tracking employee shares for our company both from the perspective of administration by our finance team but also from the perspective of visibility and access to this value added benefit for our employees! The Certent Support team has been fantastic helping us setup and use some of their standard features in an "outside of the box" way that fits our company's needs, and our account rep [sensitive content hidden] could not be more accessible or responsive when we have questions or need help with creative solutions!

Inconvénients

Would like to have the ability to do some manual adjustments such as changing email address, mailing address, etc information for participants ourselves rather than submitting those changes requests to the Certent Plan Admin team to do, but, at least their team is fast responding to change requests / tickets usually same day.

Becky
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 08/05/2024

Certent Equity Management features

Overall, Certent provides a good service with stock plan administration reporting and accurate data.

Avantages

Certent provides stock plan administration reporting capabilities with multiple reports for both internal and external reporting. Our client relationship manager, [sensitive content hidden], is awesome and has bi-weekly touch base meetings to provide frequent communication.

Inconvénients

Certent tax information connections with our broker are not the best, but mitigating controls are in place to provide accurate data is received by the broker for certain transactions.

Dave
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/04/2024

Certent Recommendation

Avantages

Certent provides great customer service to our organization. We work hand in hand with them in regard to our equity management and upcoming vestings/settlements. Our collaboration with Certent is extremely helpful and integral in providing our employees with accurate results.

Inconvénients

N/A - I have zero complaints or concerns with Certent

Clarke
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 13/05/2024

Certent Equity Management Product

Avantages

The program is easy to use not only for the admin but for the end user. We receive fewer emails and calls asking for assistance from employees with the implementation of this product.

Inconvénients

Could use improvement on break/fix timing and setup.

Rachel
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 24/01/2017

Review of Equity Management

We've had a pretty good experience so far with Equity Management from Certent. The reports are very easy to run and information is easy to find, however every once in a while will have an issue running the reports with not getting any data returned. There also isn't a great way to export to Excel for some of the reports I run and when you copy and paste the data the formatting isn't pretty.

Avantages

Easy to run reports

Inconvénients

Exporting the data to Excel doesn't always work, there's not an easy way to do it and the copy/paste function into Excel messes up the formatting.

ChingChe
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 03/01/2020

Overall is good !

Avantages

1. The website has a robot to answer some basic questions which save me time.
2. It is very clear to know how much I have for the stocks, easy and simple.

Inconvénients

1. The visualization in the system is not really attractive compared to other similar services such as Carta, looks old-fashioned style.
2. The system asked me to change my password quite often which I need to find another one to remember.
3. if there are some monthly or quarterly reports which may be helpful.

Tushar
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 25/02/2023

Great equity management tool

Avantages

The UI and reporting in Certent are easy to use and help in keeping things transparent

Inconvénients

No complaints, there are no downsides that I have come across so far

12 avis sur 12

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