Ideagen Quality Management

Avantages

The account managers make everything seamless and easy to use. Any problems are quickly resolved.

Inconvénients

Occasional crashes and system hangs which force a refresh.

Avantages

It is very useful tool management in all aspect. Very interactive and easy to use. A little training, you are there to go.

Inconvénients

I personally find it useful and haven't identify any set back yet.

Avantages

For a laboratory this system provides full functionality for a Quality Management System. It ensures smooth compliance with ISO and MHRA requirements.
all of the modules can be tweaked to suit you needs and there is significant flexibility to allow different levels of usage based on the size of the service.

Inconvénients

Permission levels are rigid and requires primary licenses for high level tasks.

Avantages

Good product. Reliable. Easily accessible. Desktop client most user friendly.

Inconvénients

Poor customer support. Occurrence module has a known defect for creating forms - yet to be fixed so currently unusable. Dashboards only available in Web version. Rejected drafts do not display on workload page. Documents due for review do not display on user workload page. Training / events module is difficult to use. Web version 7 is not user friendly at all. Analysis data not always accurate.

Avantages

QPulse - Ideagen Quality Management product is a great tool for managing all aspects of quality and documents management. The software is interactive and user friendly, packed with useful features.

Inconvénients

Lack of Dashboard in the desktop version.

Creating new forms in occurances module in desktop version not usable - Yet to be fixed.

Support team needs to be trained better to answer and troubleshoot end user queries.

Avantages

Documentation Control and CAPA/Workflow modules work well and allow my organization to maintain compliance and improve our internal processes. Supplier Control and Audit module also perform well.

Inconvénients

User interface is dated and sometimes software is not the most intuitive to use.

Avantages

I really like how intuitive and user-friendly the platform is. It made managing quality processes and compliance tasks much simpler. The customizable features also stood out to me – I could tailor the system to match the specific needs of my organization. Overall, it helped us streamline our quality control efforts effectively.

Inconvénients

One thing I didn't particularly enjoy about Ideagen Quality Management was the learning curve when first getting started. While the platform is user-friendly, there was still some initial adjustment needed to fully grasp all the features and customization options. However, once I got the hang of it, the benefits definitely outweighed this minor inconvenience.

Avantages

The training was easy to follow and customize for our comfort and availability.

Inconvénients

Getting the workflows the way we wanted was a little challenging but Ideagen offered additional professional hours that we used to cover those key areas.

Avantages

Q-Pulse is a fully featured, off the shelf Management system that does what it says it will and does so well. OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.

Inconvénients

The UI of the desktop application looks a little dated, which takes a little getting used to, although this is mitigated somewhat by the constantly improving web based portal.

Avantages

Intuitive User Interface: easy to navigateComprehensive Suite of Tools: The platform offers a wide range of tools for managing quality, including modules for document control, audit management, supplier quality, CAPA

Inconvénients

Customization LimitationsHigh learning curveAbsence of full functionality of the mobile app

Avantages

Easy to use & great tool for supplier & audit management; great customer service and client management.

Inconvénients

Can sometimes lag when filtering large data of historical data.

Avantages

When I first joined my company it was a privately owned company, however, now 6 years later, the business has massively grown with a number of acquisitions and having made the move to become a public company. With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Inconvénients

Due to the number of employees that I currently work with, and working in a quality and compliance industry, that training is core to the success of the business. Having a platform that can demonstrate this is critical. Whilst Q-Pulse currently offers way of documenting training, I do believe it is quite manual and could improve. If this improves, Q-Pulse will prove to be a very robust and attractive quality management system.

Avantages

Having a dedicated account manager is great as they massively reduce the workload on our team.

Inconvénients

I think the flexibility of the system (e.g. multiple codes linking to a single specification) could be improved to allow for a more seamless transition

Avantages

Ease off use
Ability to run from IPad's and phones
Flexibility of being able to tailor to own needs
Dashboard for tracking performance
Easy administration

Inconvénients

Audits process is long winded and could be simplified by being able to raise on close on the app.

Modules are not interactive with each other and operate independently.

Alternatives envisagées 

Intelex EHS Software

Pourquoi choisir Ideagen Quality Management 

Previous system was no longer supported and users were not happy with it. Lost all buy in and employees deviated from the system so losing visibility of the EHSQ performance from a central function.

Pourquoi passer à Ideagen Quality Management

Locality of organisation User friendly Proce

Avantages

The modular construction is really easy to help people understand specifically what the system can do. It's intuitive and easy to use.

Inconvénients

I can really identify any con's that I've experienced

Avantages

This software is awesome and can calculate and organize so much information. It’s easy to learn how to navigate for new users.

Inconvénients

Due to how much data this software uses for its calculations it’s harder to keep the system up and running. Any down time greatly affects the accuracy of the reports.

Avantages

Advanced risk management, simple, visual and proven effective. Tiered management structures also provide a distinct advantage

Inconvénients

Where is the preconfigured truly out of the box, simple set up for organizations who really just want to get going