Ideagen Quality Management

Solid backbone to build your QMS on

Ideagen Quality Management makes quality management easy

User friendly but a little dusty

For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.

Best in class Quality Management System

Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.

A good solution for managing NHS Research Quality Management Systems

Complete sollution for a lab Quality Management system

Ideagen Quality Management Review

Overall, Ideagen Quality Management is really user friendly and efficient when it comes to documentation.

QPulse intergration for Quality Managment

Overall QPulse 6 is very integrated throughout our company

Good product, great service

Looking forward to utilize it

Great and we are happy to start using it

Easy to use and manage

Great Bang for Your Buck

A good solution

great moved from a spreadsheet system to this and makes life so much easier.

User Friendly System

QPulse is a relatively easy tool to master and allows for time bound and automated action tracking. CAPAs can be easily allocated post audit, customer feedback is easy to capture, audits are straightforward to plan and complete.

Solid product, easy setup.

Q-Pulse Enterprise

The benefits of having Q-Pulse is the team behind it. Any issues we have had, have been hands on with the Q-Pulse support team. Also, having been involved in the roll out of the Q-Pulse system in the business I work in, I have to commend the consultant who worked with us.

Q Oulse survey

I have been using Q pulse for over a year now and wouldn't want to use anything else.

Solid product with potential to do so much more if some simple things are improved

Its a good system that our staff are used to. it helps me perform my job and allows us to provide the evidence and assurance we need and expect from a QMS. parts should be improved but its still a vitaluable tool we use every day and one my organstion could not live without. (please just take some time to listen to us).

Customer Care Review

When it works, it is great, but more often than not there a technical glitches which cause the system to work inefficiently. If these were minimised then a lot of time would be saved.

QPulse for Research

Excellent for customer communication and important as a repository of data

Great Product with fantastic customer service

Qualtrax - A Customer's View

As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone.

The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions.

I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.

All in one compliance package for sure!

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult. With Qualtrax able to made many of the burdensome tasks automated with immediate assignment to support staff and the training is assigned and completed on the individuals time making the process more efficient.

Review of Qualsys EQMS

The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations,
One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.