Tous les avis sur Ideagen Quality Management Appliquer les filtres

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6 avis sur 175

Parcourir les avis sur Ideagen Quality Management

6 avis sur 175

Tous les avis sur Ideagen Quality Management Appliquer les filtres

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6 avis sur 175
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Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
2
Support client
3

3
Publié le 19/06/2023

Powerful, but not very intuitive software

Avantages

Provides solid document control functionality

Inconvénients

Training and people modules do not function as I would expect, they don't seem thought through

Philip
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 09/03/2023

Q-Pulse management system solution

We have used Q-pulse for over 10 years and it is a critical part of the business that we could not be without, although if we had a wish list to improve it, we would like it to be more user friendly and more helpful for the casual or new user.

Avantages

Q-pulse is a very good tool for helping us manage key areas within the management systems, such as CAPA and document / asset control, at least it is for them that know how to use it.

Inconvénients

Q-pulse is not an easy tool to learn your way around and it can put people off using it due to it not quite being as intuitive as it could be

Lylian
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 02/07/2019

Great EQMS for our business

Our business has rolled out 6 modules in 12 months, reached ‘self-taught’ Levels on some modules and we are now relaying on eQMS for our everyday Quality Management.

Avantages

It is quite simple to set up, and the configuration process quicken as we implemented more and more modules as they all use similar configuration files and processes.
The audit and documentation systems are particularly well designed. Issue manager took more effort to implement and can be challenging.

Inconvénients

Equipment manager lacks important features related to the standards particularly for more demanding standards such as IATF or AS.
Risk Manager is great for business risks but cannot be configured for H&S individual assessments or FMEA which I think would improve the product greatly.

Réponse de Ideagen

Hi Lylian,

Thank you so much for taking the time to leave a lovely review, we really appreciate it! We're very happy to see you have rated the overall quality of EQMS by Qualsys 10/10 and that you love the design of our auditing & documentation modules!

Thank you also for including some suggestions and feedback about how we could improve the EQMS software for you. Our technical team are constantly trying to make EQMS easier and faster to configure, and we really value your feedback. Your account manager is going to get in touch with you about using Risk Manager for H&S assessments.

If there's anything else you'd like to see going forward please don't hesitate to send an email to [email protected] and we can pass on any suggestions to the Product team.

We're looking forward to working with Texecom to further enhance the maturity of your quality management system.

Thanks again and we hope you continue to enjoy using our quality management system software!

Emily

Répondu le 05/07/2019
Michael
Michael Afficher plus d'informations
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2019

AWESOME PRODUCT AWESOME PEOPLE

Our overall experience with Qualtrax has been wonderful! We have been users for over a decade and have watched this company evolve catering to our specific needs. Every issue has been resolved and done so in a very timely and ethical manner. The AHA site makes for a great and easy way to offer suggestions and also to receive support. Our company has had a ROI equivalent to 100's of thousands of dollars with the implementation of Qualtrax workflows. Qualtrax is a powerful tool for effectively maintaining a quality management system within your business. A few months ago the president visited our site here in northern Virginia just to check in on us. How awesome is that!!! As a customer it was very cool to see them take the time to visit our facility and see Qualtrax in action and address any concerns that we may have had. So again, our experience as a whole has been A++++!! Thanks Qualtrax for standing behind your product as well as you do!!

Avantages

USER FRIENDLY
CUSTOMER SERVICE
Workflows

Inconvénients

THE LOOK OF THE INBOX PAGE. KINDA BORING...

Craig
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 09/07/2019

EQMS Software - All modules

EQMS has improved our efficiency when completing most Quality based process, improved our data collection and analysis options.

Avantages

Visual looks and add on modular structure

Inconvénients

Some difficulties adjusting software, some more functionality would really improve software

Réponse de Ideagen

Hi Craig, We're super grateful for you taking the time to leave us a review.
We're delighted to hear you enjoy the EQMS interface and the modules. It's great EQMS has improved efficiency, improved data collection and analysis options.
Your account manager is going to be in contact with you about any difficulties you are experiencing in configuring the software to meet your process requirements. It's very important to us that we help you to find the simplest route in the software for your needs.
If you do have any suggestions on how we can improve the software for you, please email [email protected] and our UIUX team will respond, or visit qualsys.co.uk/contact/ and fill in the online form.
We look forward to helping LPA Lighting Systems optimise your quality management system over the years to come!
:-) Emily

Répondu le 11/07/2019
James
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
4

4
Publié le 21/11/2019

A great addition to Quality Control

Avantages

The audit trail that the product leaves for every issue, large and small, not only improves the process of completing audits, but also allows analysis and improvement of the company processes and procedures.

Inconvénients

The visual interface is not completely intuitive. Lots of nested folder structures, workflows and pop ups are difficult the navigate.

Réponse de Ideagen

On behalf of the Qualsys team, thank you for sharing your review of EQMS and our services James.
We're really delighted you're seeing success with the audit trails. Audit trails are one of the crucial features to review when looking at the EQMS tools and seeing how it tracks changes and activity. We're currently updating the interface and would love to hear your feedback. Please send any suggestions to [email protected]
Thank you
emily

Répondu le 22/11/2019
6 avis sur 6

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