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21 avis sur 943
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Odale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 28/11/2024

Ukg User Review

It is overall a good app ,the creators should keep up and sharpen it as a lot of companies trust and rely on ukg.

Avantages

All information in one app, payroll vacation and the ability to make changes and have the higher ups approve or deny requests.

Inconvénients

Sometimes the app can be offline,when this happens users day can be crippled ,especially those that rely on it to punch in and out or check that pay stub was correct.

Stephanie
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 06/07/2023

UKG, Easy way to keep all employees in the loop

You are able to check your work schedule just about anywhere at anytime so no more trying to remember what shifts you're supposed to be working or trying to write it down somewhere.

Avantages

Logging in is super easy, you are able to do it from most devices and then when you're logged in you can see your schedule pretty quickly. It's easy to input everyone's schedules so you don't have to manually email everyone.

Inconvénients

Sometimes when you log in and then go to another app and come back you have to login again. Or sometimes when trying to login you will have to input the information twice.

Lauren
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/12/2022

UKG Ready is a great payroll management solution for a mid-level company!

Avantages

I like that you can manage all staff payroll from anywhere you have computer access. I like that the staff members can login and access all of their financial info, and print pay stubs etc from anywhere.

Inconvénients

I do not like that you have to change your password every 90 days. It is very easy to get locked out due to this and you have to contact an administrator to reset it. I understand why, but I wish there was a way to make this aspect run a little smoother once you get locked out.

Elena
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/02/2021

One Word: EASY

Made my life as a manager easy. My admin and I were spending less time on their time cards, which improved office efficiency overall.

Avantages

My favorite thing about this software is how easy it is to use. The admin team assigned to me used it for tracking their hours. It was very easy for me to see if they missed a punch, and it was also very easy to correct timecards. They had no issues with the software either.

Inconvénients

My only "con" (if you can even really call it that) was that I thought that the reports could be a bit more user-friendly. They weren't even bad reports though, to be honest. Overall, I don't really have any negative things to say about this software.

Charity
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 23/03/2023

Good Product

I was happy with UKG Ready, just been using QuickBooks for years so we stayed with that.

Avantages

UKG Ready was quick and easy to set up and use.

Inconvénients

I only used the trial version so I didn't get that deep into the use of the product.

Brooke
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
1
Simplicité
1
Support client
3

3
Publié le 14/08/2019

Review

We have been able to go completely paperless with our onboarding process. However, customer support and follow-up has not been a pleasant experience. After implementation and the transition to customer support, I feel we were thrown to the wolves. There is no follow-up available from the project manager who built our system to offer any assistance with updates that come about. Basically, what is built is built is how I feel. We are not in the software business, and I feel it is key to have that support to be able to provide tips and tricks based on updates and new features that come about.

Avantages

Recruiting and Onboarding have made our hiring process much easier.

Inconvénients

It is not user friendly from the employee side or the administrator side.

Alternatives envisagées 

BambooHR

Pourquoi passer à UKG Ready

What was presented to us appeared to be very user friendly. Ultimately, what we currently are utilizing doesn't look like anything we saw in the presentation.
Arvin
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 14/12/2019

Good and reliable Workforce management product

My experience using Kronos was positive overall. I thought that it was a solid and reliable product. It didn't have any feature that I foud impressive though.

Avantages

I used Kronos in the past. It was the workforce management product of a former employer of mine. As a user who only used it to enter my timesheet I found Kronos to be straight forward and to the point. It didn't impress me as having any fascinating features or capabilities that competing software wouldn't have, but it was simple enough to make time sheet entering simple.

Inconvénients

there is nothing in particular that I considered a downside to Kronos. As many other similar products, it didn't offer any impressive features that made my life easier as a user, but it wasn't clunky or complicated as to make my life difficult either.

Karin
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 09/10/2018

Overall a positive experience

Avantages

I like the ability to pull almost any data we need on my own. There has been only a couple of instances where we have had to ask Kronos to write a custom report for us and I'm sure with some further training we might be able to do those on our own in the future. The other great experience is the people - just about everyone we've worked with is amazing, from the implementation teams to the technical support staff.

Inconvénients

The customization during implementation was very involved, which I guess can be a pro or a con. There have also been several instances where the system was down for almost a full day. This is completely unacceptable.

Deb
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/05/2018

Great software for an reasonable cost

Been with Kronos for 3 years and every day I am happy with our selection.

Avantages

I consider this software a great all in one. They are continuously improving the features and rolling out new ones.

Inconvénients

Nothing that you wouldn't deal with anywhere else. They are always willing to listen to your concerns.

Réponse de UKG

Hello Deb,
Thank you very much for reviewing Workforce Ready! We are so glad to hear of your success with our products and services.
If you have any additional thoughts, please reach out to me directly at [email protected].
Thanks again!
Jesse

Répondu le 07/05/2018
Jayme
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

3
Publié le 03/12/2019

Meh

My overall experience was ok I feel like there is some to to be worked on.

Avantages

I liked that you can go on and request off and see your schedule and hours that you have all ready worked all in one place.

Inconvénients

I didn’t like that you couldn’t see everyone else’s hours so if you had to switch a shift you wouldn’t know who you were able to switch with.

Réponse de UKG

Greetings Jayme,

Thanks so much for your review. We truly appreciate the feedback we receive from our customers. I have passed along your feedback about not being able to see other employees hours to the appropriate product teams.

If you have aby further feedback, please feel free to reach out to me at [email protected]

Thank you,
Alaina Froton
Customer Marketing Specialist

Répondu le 04/12/2019
Ashton
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
2
Support client
4

3
Publié le 05/07/2017

Difficult to operate and navigate without spending significant time in the program.

Avantages

Capabilities, openness of program, the program seems to have a ton of potential if it wasn't so complex to administer.

Inconvénients

Not simple to navigate and set up if you're a new user// Person to person support is good, but online support via the Kronos Community is poor

Réponse de UKG

Hello Ashton,

Thank you for taking the time to post this review of your experience with Workforce Ready. I would like to learn more about your frustrations with training and Community - please feel free to email me at [email protected] so we can walk through how we can improve your experience. My goal is to help customers understand the value of the product and outline for them the programs, assets, and training opportunities that will help maximize the Workforce Ready solution, and I look forward to sharing what I can with you.

All the best,

Holly Bouffard
Community Manager, Workforce Ready

Répondu le 14/07/2017
Stephanie
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
2
Support client
3

4
Publié le 03/06/2021

Solid Multifaceted HR System

It puts all our HR systems in one place from timekeeping to benefits to org charts, etc.

Avantages

It has all the bells and whistles as our company continues to grow. It has many features we didn't have with our previous HR system. It is not as user friendly but I think having everything encompassing HR in one place will be more helpful in the longterm.

Inconvénients

It is not incredibly user friendly. It takes some work to understand how to put in time change requests, admin requests to update Direct Deposit, Time off, etc...

Kyle
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 08/03/2018

Kronos is the industry leader in this field and here is why

Please make sure to check out this product in all evaluations as it is the best. It does come with a price but easily justified in our case.

Avantages

We find Kronos to be second to none by the functionality, ease of use, intuition and overall price. Great decision to go this direction.

Réponse de UKG

Hi Kyle,

Thank you very much for taking the time to review Workforce Ready! We are thrilled to hear our products have been intuitive and easy to use, and that you were satisfied with our pricing.

If you have any further thoughts or questions please reach out to me at [email protected]

Thanks again!
Jesse

Répondu le 05/04/2018
Becky
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
4
Support client
4

3
Publié le 08/06/2021

Not for Construction

it is not a construction company friendly software.

Avantages

N/A

Inconvénients

We are a Construction company and were told that UKG could handle Union Fringe reporting. It cannot.
we were told we could create reports from any of the data in our system. We cannot.
Reports are bulky.

Brian
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
1

3
Publié le 03/10/2018

Good enough I suppose

Avantages

it automates payroll and generally is up to date and takes away about 75% of what I was hoping they would do

Inconvénients

Takes a lot of attention to manage and up keep. Customer support is hard to get in contact with, they refer you to their help libraries and on line posts 99% of the time. They can take weeks to resolve what should be simple issues.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 12/05/2018

Excellent WFM

Avantages

This is an incredible work force management software that integrates inside kronos clock system and has analytical attributes.

Inconvénients

Very expensive to use
Browser based and still requires java which has issues
can stall and freeze from time to time

Sohni
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

3
Publié le 05/12/2017

Well priced software for small to medium sized businesses

Avantages

All in one kind of software
Offers various HR features
Good price point - not too expensive
Offers cloud based services

Inconvénients

The system is very complex for small to medium sized businesses that are need of simpler functions
Because of its complexity the system looses its user friendliness - requires extensive training to get up to speed with working with the system

Réponse de UKG

Hi Sohni,

We are very happy to hear that you are benefiting from a variety of our products in the cloud!

As you work with the system, please don’t hesitate to reach out if I can be of assistance! There are some great webinars and training options available. Kronos Community is also an excellent resource when you have a question.

Thanks for the review!
Amy Fafard, [email protected]

Répondu le 28/12/2017
NOEL
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 24/11/2018

Easy to use

Avantages

Its easy to use. Easy to edit. Easy to enter time.

Inconvénients

Not much. Its pretty straight forward to use. Their customer service is normally good. Once in awhile you might get someone thats not that helpful but normally its good

Michael
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
5

4
Publié le 09/08/2019

There is a lot in there!!!!

We are just now starting to implement the Self Service HR functions. We hope that it save our HR department time in responding to simple requests for information.

Avantages

It can be customized for many different users. It can do so many different functions.

Inconvénients

It has so much in it, it is a bit hard to grasp it all and remember where to get to everything.

Diane
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 11/12/2018

Easy Processing Payroll

Avantages

Love how easy the program is to use, manages employees, very flexible program and promotes employee self service.

Inconvénients

There are alot of settings that can be confusing and customer service needs to be more accessible so that problems can be solved quicker.

Erica
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 28/03/2018

Easy to use

Avantages

You can see all vacation requests on a monthly calendar and able to see who submitted there weekly time sheets.

Inconvénients

Confusing sometimes . Maybe add more menu options of how to look up certain features. Searching is helpful sometimes

21 avis sur 21

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