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- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Great Company
Pleasant employees and very informative.
Avantages
Return time on calls is mostly quick, within a day or two.
Inconvénients
The pricing could be lower, some of the products for existing customers should be discounted.
Réponse de Foundation Software
We appreciate your feedback and are happy to hear you’ve had a positive experience with our team! We understand that pricing is an important factor, and we’re always looking for ways to provide the best value to our clients.
If you ever need anything, don’t hesitate to reach out. Thanks for being a valued Foundation user!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Good Product; Easy to Use
Overall, my experience has been very positive. I have been working on Foundation for 13 years.
Avantages
It is easy to navigate. I also like the reports that are available to run from Foundation.
Inconvénients
Some functions tend to lock up and "not respond", which causes some significant wait time. This is especially true when entering a job markup.
Réponse de Foundation Software
Thank you for your loyalty and for sharing your experience over the past 13 years! We're thrilled to hear you find FOUNDATION easy to navigate and the reporting features helpful. We understand how frustrating system delays can be and are continuously working on improvements to enhance performance. If you’d like assistance with any specific issues, please don’t hesitate to reach out to us at (800) 811-5926 or [email protected]. We appreciate your feedback and look forward to continuing to support your success!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Electrical Contractor Review of Foundation
We chose Foundation for it's array of features, depth of reports, its customization options, and its affordability. Much cheaper than buying software that you have to pay per user access fees for. There are quirks, but once you understand the system, it's generally easy to navigate and manage them. Extremely feature rich. Would definitely recommend.
Avantages
Incredible amount of features, options, and reporting functionality. Can pretty much do anything you would ever want to do, accounting-wise. Project Management module pays for itself. Other customization options are very nice. Price is extremely attractive for amount of features in the software. Customer support is A+++++.
Inconvénients
Very steep learning curve, to use advanced features. Genie is a pain and really cumbersome, probably my least favorite part of the software, even though it's sold as a great feature. Software isn't always forgiving about mistakes, but customer support makes up for it.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Intuitive design plus great support staff equals a great product in Foundation!
Avantages
I most like the knowledgeable support staff and quick response times to our assistance calls. We also had a great trainer at the beginning of the cutover to Foundation and the transition between one software system to the other was fairly smooth.
Inconvénients
Biggest pet-peeve is that A/P Full Invoice Report cannot be pulled by job. That is the one really hindering issue I have in the A/P module, which is where I usually work.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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They are all about the sale
Unless you are an accountant do not waste your time or money on this product as it just complicates everyday process' rather than helping them.
Avantages
I have not found a pro yet. I am sure it is good for my accountant and my banker but not for an electrician
Inconvénients
Not user friendly. Unless you are a banker, accountant, or computer engineer it only complicates things. The people were wonderful up until the final sale, then we were shuffled around to people that obviously had too much going on. They tell you they can fix or change anything but when you ask for that they just give incomplete excuses and tell you they will get back to you. Not worth the money or the headache.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Exceeded my expectations
Great trainer - great response time to questions
Avantages
Logical and menu driven. Easy to train my co-workers. The similar menus in each module make it simple to navigate.
Inconvénients
Learning to make my own reports is a challenge. The report Genie is useful, but I need to take the time to learn to perfect my reports
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Powerful software package with great customer support.
Avantages
Feature-rich design
When we place a support call, we almost always have a call back that same day, even for non-critical issues. Critical issues are usually addressed within hours.
Inconvénients
As a new customer, the software can be intimidating, but we've always been able to move forward with customer support.
- Secteur d'activité : Fabrication électrique/électronique
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This is a great software to use
Avantages
I really like the payroll module, it's easy to use once you get use to it.
Inconvénients
I don't really have anything major. The one thing I can think of is the lines of the description in the Entering AP Invoices is not long enough sometimes. The only other thing I don't care for is the Sales Tax Report breakdown. It could be very confusing at first.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Pleasantly surprised
As I said, this is a great product created with the consumer and ALL its needs in mind. From invoices, to AIAs, reports, etc....it is all so easy. And should you need any type of support, Foundation is really quick to return your call and to find a solution. We couldn't be happier about this choice we made. We save so much in time using this over other programs we've tried.
Avantages
It is EXACTLY what we need being in the Construction business. It is so easy to get all sorts of reports we need, to create documents (invoices, etc), and to get support when needed.
- Secteur d'activité : Fabrication électrique/électronique
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Foundation Conversion
Avantages
With Foundation Software, you can easily maneuver between windows and even modules. Our previous software was Sage Timberline, and this was not something that could be easily done. Foundation has great graphics, and the Executive Dashboard is wonderful for our company officers that want a quick and easy-to-understand overview.
Inconvénients
It is always difficult to lean an entirely new software program. There is a learning curve that has to be dealt with.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent
The software was easy to to follow.Foundation and alot of features that I would be able to use. Customer support was very helpful. I felt I would definitely get my money worth.
Avantages
I felt that it would be easy to learn the software.
Inconvénients
There was nothing I did not like about the product.
- Secteur d'activité : Fabrication électrique/électronique
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Foundation Software review - small contractor
Avantages
Very good support and training staff but the software is too hard to use. Seems to have alot of functionality, if you can find it.
Inconvénients
User interface is not good at all. Almost like working in a database.
- Secteur d'activité : Fabrication électrique/électronique
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Fantastic Job Costing and Accounting Software
Avantages
This product fits exactly what we're trying to accomplish with the goals and future of our company.
Inconvénients
All programs have bugs, this one is no different. So far the "bugs" have had very little impact.
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