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- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great Software
Avantages
Great software and being able to do amazing job costing.
Inconvénients
It is a little bulky at times to sign in. It would be great if it was more online based.
Réponse de Foundation Software
Thank you for your positive feedback! We’re thrilled to hear that FOUNDATION has been a valuable tool for your job costing needs.
We appreciate your comment about the sign-in process and your preference for more online-based functionality. Enhancing accessibility and usability is a priority, and feedback like yours helps guide our development efforts.
If there’s anything else you’d like to share or need assistance with, our support team is here to help. You can reach us at (800) 246-0800 or [email protected].
Thank you for choosing FOUNDATION and sharing your experience!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I used to LOVE Foundation Customer Support.....Used to!!!!
When I get the help it so helpful but, getting it is the issue.
Avantages
I first began using Foundation in 2015 at a previous company and just loved it. I always got a call right back for customer support. The videos were fantastic, everything I was doing was interesting and with so much ease. When I took over the office for my current company it took over a year for me to finally get my boss agree to the change from Sage to Foundation but, I explained the significant increase in cost was so worth it! I finally got the green light and was sooo excited to have Foundation back! I was mostly excited about the customer service I was going to be receiving!
Inconvénients
Implementation has been AWFUL! Customer service response time has been a NIGHTMARE! Not what I was expecting :-( Initially, the training scheduled was a weekly thing, more often my meetings began to get cancelled. Once I sent an email to a different trainer in my group expressing a little frustration I was never again put on calendar for training. I was not even informed if it was all finalized. No month end close training, no bank rec training and today, (what compelled me to make this review) I put in a service call at 1PM PST, my project in HQ is not in the cloud so I cannot send an RFI with attachments that need to be addressed tomorrow. I am told I am first in que for a call back. Fast forward 3PM PST I follow up. I am told the next available will call me. It is currently 4:41PM PST and I still have not received a call back and I do not even have an account manager I can call to fix the issues since my implementation support has been no help either. Truly Truly disappointed and ashamed that I even suggested this to my owner.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Accounting software
very good service with great accounting functionalities
Avantages
great accounting service for construction
Inconvénients
so far we liked everything about foundation
Réponse de Foundation Software
Thank you for the great review! We're thrilled to hear that Foundation is meeting your accounting needs and providing strong functionality for the construction industry.
We’re glad to know that you’re enjoying the transition from QuickBooks Enterprise. If you ever have any questions or need support, don’t hesitate to reach out.
Thank you for choosing Foundation!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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GREAT TIMESAVER!
We are enjoying the product immensely, but it's not hard coming from doing everything by hand and with QuickBooks.
Avantages
The new accounting system is taking some time to get used to; however, we came over from using QuickBooks Pro Desktop and doing so many calculations by hand. We weren't able to run accurate reports because we were very limited on how job costing worked in QuickBooks. Foundation has completely changed that! We are able to automate so many things such as Job Costing, Material Tracking, Payroll, Invoice approvals for AP, tie our correspondence via e-mail right to a job, and track our equipment all in one place and tie each transaction right to a job, when necessary. We are still very new with the company, but we are looking forward to many years of service with Foundation.
Inconvénients
So far, we haven't found too much that we don't like. The set up is very detailed, but the implementation team is FABULOUS. The biggest thing that we haven't liked, is that our sales person and our account manager are not the same person. We had built a great relationship with our Sales person over the 6 months we were looking for a new ERP. Now, I feel like I have to explain everything about our business all over again, and possibly again once the implementation team is completed.
Réponse de Foundation Software
Hi Toni! Thanks for the great review! It's great to hear you're happy with your decision to switch over from QuickBooks. We get a lot of former QB users who have moved to our software because of its extensive Job Costing capabilities. We're so glad you're finding it valuable for your business as well. We're honored you've trusted us to be your construction accounting software provider and look forward to a continued relationship with you and your team for years to come. -Robin, [email protected]
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Highly Dissapointing
Promises promises. Sales people will tell you anything to get you to make the purchase. Then you can expect to be hit whit a lot of "no! the software cannot do that", "you'll have to use a workaround", and "There is no easy way around that". Every transaction takes an additional couple steps in comparison to other accounting software. You cannot write a simple check without entering an invoice or using a part of the system that is full of glitches. The whole system needs a lot of work before the usability is compatible to it's competitors. Reports are difficult to read without knowing the format. Employees are forced to use a login to eaccess system to view paystubs, which costs additional $$. In addition, you cannot offer the employee the option of sending them a paper stub because the format is so messed up a "normal"person cannot read and understand it. The modules do not communicate effectively. As an experienced construction accountant I feel this system is difficult to deal with and disregards many state and federal rules in relation to construction accounting and labor compliance etc. CPR reports are useless. There are no tax reporting forms available, so get ready to go back to manual tax return completion (including 941 and state level payroll forms).
Avantages
Increases job security because there are not many people who already know how to use the system, so once you are that person in your company you are valuable. Custom reporting is nice
Inconvénients
Lack of tax reports and tax information availability for reporting taxes. Difficult processes, too many restrictions where they shouldn't be and not enough where there should. Most of the system is a Con.
Réponse de Foundation Software
Thank you for taking the time to speak with our Manager of Training about the frustrations that you addressed in your review. As discussed, a trainer will be contacting you shortly to discuss these items thoroughly and work together toward resolving them.
Our goal is to provide you with all of the tools needed to successfully use FOUNDATION and ensure that the software is working optimally for your business.
Please feel free to contact us at any time with your questions or concerns. We are here to serve you.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Very poor for anything with sales - we have aggregate sales.
Not accommodating - "we don't have that".
Avantages
For my area of use I don't like anything.
Inconvénients
My area deals with aggregate sales and billing for hauling to customers. Not user friendly. Difficult to get our scale system info to import. Invoicing is ridiculous in amount of steps it takes just to enter info.
Réponse de Foundation Software
Hi Barb! Thank you for your recent review and for sharing your thoughts about FOUNDATION. I'm sorry to hear you are not happy with how the software is performing for you. Our goal is to provide a comprehensive and reliable product for all of our clients and we regret that your experience has not lived up to those expectations.
We would like the opportunity to talk with you and further discuss your areas of concern. Please let me know of a good time to reach you and someone from our management team will call to talk with you directly. I look forward to hearing from you and please let me know if you need anything further. I'm happy to help! -Robin, Client Advocate [email protected]
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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No after sale support, cloud based servers down often
The pre-sale salesmanship is good enough to convince you that the software and support are worth the cost. Knowing what we know now, we absolutely would not have made the same choice when choosing our new accounting system.
Avantages
The software is relatively easy to use and understand as compared to other accounting systems
Inconvénients
Absolutely abysmal after sale customer support, call-backs after logging a support call occur 2-3 days after the call, support staff are grossly incompetent and have a marginal understanding of the software functions.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Happy new customer!
We are very new to using the software and are still learning, however, we are very happy with all aspects of the software and find it very easy to use and get the help we need when we need it.
Avantages
Very user friendly, great trainer and customer service
Inconvénients
We like everything about this software so far.
- Secteur d'activité : Verre, céramique et béton
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SQL Foundations
Avantages
It is dependable. I have worked at many other companies where the system would go down for unknown periods of time. That's not the case with Foundations. I've been working on it for over 2 years and the only conflicts we had was with Windows 10 and a sleep schedule of a monitor causing error boxes to populate as if the system had not been used for an extended period, and it was really easy to fix.
I find the accounting side of the application to be the most user friendly of any program I have used. I like that it imports any file you'd like into CSV so that you can easily create a custom report. I like that they've made it incorporate with the State's requirements for Certified Payroll, while I don't process the payroll myself it saves my colleague many hours of manually entering that data.
Inconvénients
Flexibility. We utilize excel to compensate for what Foundations lacks. For instance tracking projects quantities. The engineer at the company and project manager don't find Foundations user friendly or to be flexible enough to handle evolving projects.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Solid system
Very good cost accounting software. Had multiple modules that cover many facets of the construction industry.
Avantages
Multiple modules to cover several different construction business'
Inconvénients
Service mobile module is behind. Does not offer all the functionality we are looking for.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I have not been using Foundation for very long but I am very pleased with the product, the...
Overall very happy with my decision to go to Foundation.
Avantages
Much more robust product than what I have been using. The job costing module is very intuitive and seems to have all the reporting options I will need. The implantation process has been smooth and my trainer has been extremely professional and helpful.
Inconvénients
I have only found a few small things that I would change. Would like more contact fields for contacts in the vendor maintenance.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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A very satisfied customer
Foundation is an extremely user-friendly Accounting tool. It is obvious to me that all aspects of design, function, and user interface well very very well though out and are being constantly improved based on customer feedback and industry requirements.
Avantages
Solid Service Dispatching tool
Creative and useful DataGenie tools
All Modules are well integrate together
Inconvénients
None so far
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent
The software was easy to to follow.Foundation and alot of features that I would be able to use. Customer support was very helpful. I felt I would definitely get my money worth.
Avantages
I felt that it would be easy to learn the software.
Inconvénients
There was nothing I did not like about the product.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Foundation Soft
We are still in the implementation stage of this product use. It's a slow process but for good reason so we can ensure our new software is setup correctly. We are looking forward to getting it live and running.
Avantages
The cloud based option is great. We chose this over the server option.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Construction Software
While the price is a little $$$, the software is definitely worth it! When it comes to software you absolutely get what you pay for! This software took our company to the next level. We grew from a basement office software to an actual company producing legible financial reports. We love FOUNDATION!
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Just starting up
So far the experience has been very good! We are currently going through the setup process
Avantages
How it combines multiple sources of information and combines them into a easier way to track close to accurate job cost.
Inconvénients
Setup time is lengthy.
- Secteur d'activité : Immobilier
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New Foundation user - loving it so far
Avantages
We have just started using Foundation and so far I am extremely impressed with their implementation and training staff. They've been fast, friendly and accommodating to all my needs and questions. This product will help our company move to the next level because it will allow us to easily track where our expenses, costs and profits are going. The only reason my rating isn't higher is because I haven't used it long enough to give it a better rating.
Inconvénients
we haven't used this product long enough to have found anything we don't like. It is simple to understand and easy to use.
- Secteur d'activité : Construction
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Foundation delivers!
Avantages
Love how they laid out a step by step plan of the entire process from installation to training to going live. Really liked that they could upload customers, vendors and chart of accounts. In the past, that was done manually. Training sessions were great. Louise explained everything so well, made it very easy to follow and understand. The entire staff is knowledgeable and friendly. Its a very upbeat company. Looking forward to a very long relationship with all of them.
Inconvénients
More short cuts please. Too much tab tab tab or mouse use.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent Software
If you are in construction-this is the software to use. It has everything you could possibly need. I especially love the drill downs.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use most of the time
A solid piece of software, easy to use, and cost friendly. enjoy it
Avantages
Ease of functionality
Inconvénients
none yet
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Executive Vice President
I love the Project Management features! This is a huge help!
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Easy to learn!
I find it easy to use. It was easy and quick to learn. Reports are helpful - different than I am use to but cleaner.
Avantages
I think the layout of the software is great. Its easy to follow and easy to find functions needed. Easy to learn!
Inconvénients
Foundation doesnt have every report I am use to, but I was using the same software for 10 yrs, I just need to get use to the new reports.
- Secteur d'activité : Design
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Experience was very bad, and this was a poor decision to convert to it
Avantages
The Reports on foundation, and Dashboard are developed well and provide good financial feedback for managers
Inconvénients
The software is not user friendly. The vendor did not support our transition, and we are changing our software after less than six months of use
- Secteur d'activité : Construction
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I use Foundation to manage my accounts as a demolition contractor.
Avantages
The corporate office is responsive to most inquiries and the product is fairly comprehensive if you are willing to pay for each module individually.
Inconvénients
There are not a lot of resources without additional cost available to customers.
- Secteur d'activité : Fabrication électrique/électronique
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Foundation Software review - small contractor
Avantages
Very good support and training staff but the software is too hard to use. Seems to have alot of functionality, if you can find it.
Inconvénients
User interface is not good at all. Almost like working in a database.
Catégories connexes
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- Logiciels web de gestion de la construction
- Logiciels de gestion de la construction
- Logiciels d'estimation du coût du béton
- Logiciels de gestion de construction
- Logiciels de charpente
- Logiciels de facturation pour le bâtiment et la construction
- Logiciels pour la construction lourde
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