Sprout Social

Avantages

Literally the only social media tool you need.

Inconvénients

cost can be a little expensive, but once you use it, the value is there.

Avantages

Their listening functionality allows users to track the conversations around campaigns.

Inconvénients

Compared to other social media tools such as Echobox, it does not have a dynamic AI-powered scheduling deck.

Alternatives envisagées 

Pourquoi passer à Sprout Social

Avantages

Half of our social media management team uses Sprout as their preferred social network, for its ease of scheduling and accessible interface. Their suite of reporting tools offer an in-depth analysis on your data.

Inconvénients

The ability to cross measure posts against competitor pages, or compare growth across channels and against other profiles.

Avantages

We love Sprout Social - it makes it easy for us to track comments on ads and posts across Facebook, Twitter, Linkedin, and Instagram. Our team gets comments at a huge volume and it's great to use Sprout to assign tasks and set goals with the reports section.

Inconvénients

It's fairly straightforward -- might be nice to mention/notify teammates within Sprout in addition to being able to assign tasks to teammates.

Avantages

One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more

Inconvénients

There’s nothing I’m that I dislike about social sprout but yes I do think their customer support could be a bit more responsible and try to respond to our mails within 12-24 hrs

Avantages

I had a chance to use this software for free trial period alongwith various other tools to analyze which one is best suited for my agency. To my suprise, this tool has turned out to be good for scheduling and generating reports monthly. Also, the paid features are pretty good.

Inconvénients

Two things which I wish can be resolved or find alternative to.

1. If instagram can be integrated somehow. currently the app gives you a reminder for your insta post and it doesn't post directly.

2. Costs can be worked seeing there are lot of cheaper tools in the market.

Avantages

We primarily use sprout social to schedule our Instagram posts. There are very few software packages that allow for direct posting/scheduling for Instagram. Sprout Social is one of them.

Inconvénients

There’s a lot of other functionality that frankly we don’t use. And because of the additional functionality, the software ends up costing a lot.

Avantages

Sprout Social is extremely easy to use. I mean that - it can be taught to anyone. It makes successful social media possible for any organization.

Inconvénients

I wish it had the capability to post to Instagram. I think it would be a big plus. Also, Twitter capabilities could be expanded. I wish you could tag in photos via Sprout.

Avantages

Good customer service, easy to use, helpful at times.

Inconvénients

The part I really dislike is that I every time I write a draft, I have to scroll back up and push back the date to write the next one. SUGGESTION: Make then the entire calendar of drafts visible at once and make it possible to "select all" and schedule all on Facebook at once and all on Instagram at once. We should also be able to delete a post on Instagram from sprout.

Avantages

I have used Hootsuite for social media management as well as SproutSocial and they are pretty tied in my book. With SproutSocial, I can assign tasks to other workers and it's easy to train others on how to use the software. Highly recommended for businesses with multiple people handling social media. The price is right too.

Inconvénients

Not a big fan of the mobile app. It is buggy at times and sometimes takes too many extra steps to complete one task.

Avantages

Sprout social helps plan your content themes, it helps to see a larger view and allows you to track engagement and provides analysis reports.

Inconvénients

Nothing. It was very easy to use and set up. We didn't have a negative experience with Sprout Social.