Sprout Social

Avantages

En utilisant Sprout Social, je bénéficie d'une gestion simplifiée de mes médias sociaux, d'une visibilité accrue en ligne, d'une communication plus efficace avec mes clients, d'une collecte de données précieuses, d'une promotion ciblée, d'un service client amélioré, d'un renforcement de ma réputation en ligne, et d'une croissance accrue de mon business.

Inconvénients

la dépendance à l'égard de la connectivité Internet.

Avantages

Mon équipe de Community Manager aide Sprout Social car il nous permet d'augmenter les ventes de nos clients en nous aidant à bien gérer les réseaux sociaux et à renforcer nos stratégies de marketing. En plus de cas, non seulement depuis des mois que nous l'utilisons, nous avons que des changements positifs mais aussi, il y a de très grands marques qui leur font confiance alors pourquoi par nous !

Inconvénients

Le problème avec Sprout Social, est qu'il n'est par faire pour les débutants qui sont financièrement faible car l'abonnement minimum est à partir de 249 $. Si vous pouvez réduire un peut cela, se serait encore plus cool.

Avantages

Interface agréable, prise en main très facile

Inconvénients

L'interface bug parfois au moment du login

Avantages

Pouvoir gérer les réseaux, analyser les retombés, suivre les performances sur les réseaux et ainsi mieux comprendre ses campagnes de community management : tout est possible avec Sprout ce qui en fait une solution idéale et très pratique à utiliser au quotidien sur le Web, voire même indispensable !

Inconvénients

Si Sprout permet d'avoir beaucoup d'information sur ses réseaux sociaux, on pourrait lui reprocher de proposer de façon payante des informations qu'on obtient gratuitement via Facebook par exemple.

Alternatives envisagées 

Avantages

It's stood the test of time. Overall I like the smart inbox, reporting, and scheduling options.

Inconvénients

The interactivity/messaging collaboration between teammates. I feel like it could improve.

Alternatives envisagées 

Pourquoi passer à Sprout Social

Avantages

The scheduling tools are very easy to use in the publishing area and the ability to use Groups is a nice touch.

Inconvénients

Very expensive with other products on the market.

Avantages

They are relatively easy to use with some handy in built reports

Inconvénients

Cut back support staff - got rid of our account manager and AU support teams, without telling us
Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this
They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars

Avantages

The pros? I suppose the posting workflow is good, as good as other platforms that are 10% of the cost. A lot of the “features” that I was promised when they locked me into a year contract with high pressure sales ended up being features that either don’t work very well or are actually kept behind massive pay walls. You’ll have to remortgage your house to get the full functionality out of Sprout.

Inconvénients

Where do I even start. 1. To send approval requests to clients, you have to add them as an additional user… EVERY SINGLE additional user is a $499 PER MONTH. I was promised that external approved were free, so sending approval requests to clients would not cost extra, they never mentioned that you’re only allowed 3 external approved for THE ENTIRE ACCOUNT. They pressured me into signing a contract and sold me a bunch of lies.

I don’t even find the platform very intuitive. Not only that I find the features are lackluster, I have used other platforms that are a fraction of the cost with a more intuitive UI and pretty much the same features.

Alternatives envisagées 

Pourquoi choisir Sprout Social 

Pourquoi passer à Sprout Social

Avantages

Robust features, easy to use, extensive reporting

Inconvénients

Price is really getting high, especially when you don't use all of the features

Avantages

The reports and UI are what I like the most.

Inconvénients

We were priced out of the service. We like it but can't afford it.

Alternatives envisagées 

Pourquoi choisir Sprout Social 

Logiciel antérieur 

Pourquoi passer à Sprout Social

Avantages

I love the ability to have unlimited # of accounts along with the competition reports and AI integration.

Inconvénients

I don’t love the cost but find it semi reasonable for the features.

Alternatives envisagées 

Pourquoi choisir Sprout Social 

Logiciel antérieur 

Pourquoi passer à Sprout Social

Avantages

I love that Sprout Social allows us to keep track of our social media pages’ performance. It’s great that Sprout Social simplifies managing all our accounts from the same page, as we can easily allocate space to collect all interactions from a specific page under its own section. Scheduling posts is very easy, as is rescheduling or canceling posts.

Inconvénients

In the case of individual subscriptions, logging into the same account from multiple devices becomes difficult, and may require a new verification or password change.

Avantages

Software efficacy in streamlining content publishing and availability of robust features that enhace strategic decisions making.

Inconvénients

The product is very reliable compared to other social media marketing tools. No glitches experienced.

Avantages

I like the incredible statistics and data given for each platform.

Inconvénients

It is very expensive and I feel like the data is the only difference between sprout and others.

Avantages

No one has the time to sit there and individually schedule out social posts so that's where Sprout Social comes into play! We purchased this software to help us plan and manage our organic social media calendar easily. They also can integrate with paid ads, but that's not something we use it for. I love that you can see a calendar of upcoming posts so I can see if there are any gaps in our calendar. Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver. Prior to this, I would always forget to post so this has made it easier to make a plan!

Inconvénients

The platform is kind of pricey, especially as you add on more licenses. You can't create any custom reports. However, they have a lot of robust reports so I imagine you don't need to. We haven't needed to yet.

Alternatives envisagées 

Pourquoi passer à Sprout Social

Avantages

One of the best features on Sprout is the ability to have multiple users create, review, and publish content. This has saved us a tremendous amount of time on our team. The user interface is really nice and accessible, and the features are all the essentials you would want in a scheduling tool plus some bonus features that I don't use often but are nice to have. Most of all, the reporting tool saves me a tremendous amount of time. It's customizable so you can quickly pull a report for a certain channel and window of time when needed.

Inconvénients

When drafting content, sometimes it's difficult for tags to load or come through at all, especially with regards to Facebook. I also wish that you could customize the metadata on links in Sprout, with the same functionality of something like Yoast, so that your social person could swap out thumbnails quickly. I do have issues from time to time with what attachments are generated as well; depending on the order in which you insert links into the draft, it will pull different attachments. Sometimes you have to delete and re-insert links in the draft to get the right attachment. It would be better if Sprout added a section to choose the link you want to attach.

Alternatives envisagées 

Pourquoi choisir Sprout Social 

Logiciel antérieur 

Pourquoi passer à Sprout Social

Avantages

Our team has used a variety of social media scheduling platforms, including Buffer, Hootsuite, Sprout Social, and others, and Sprout Social is by far our favorite for many reasons.

• As an agency with hundreds of profiles, Sprout Social makes multiple account management a breeze.
• The scheduling browser is very easy to use.
• It offers ideal posting times to help you optimize reach and engagement.
• It offers a birdseye view of the month. (One of our pain points with Hootsuite was that this was not an option.)

There are also many features that those who work with social media every day can appreciate that the average user might not, such as:

• The option to schedule and create a new post without having to click into a new window each time.
• The ability to download reports by platform and specific date easily and quickly.
• The option to view data which allows you to see which content is performing the best.

Inconvénients

I won't beat around the bush. It's pricey. Very pricey. If you're a freelancer or not using social media daily, it may not be worth the investment. If you're an agency working with multiple clients or if social media is part of your daily routine, a scheduling software that offers everything Sprout Social offers is well worth it.

Alternatives envisagées 

Pourquoi choisir Sprout Social 

Logiciel antérieur 

Pourquoi passer à Sprout Social

Avantages

I liked most about Sprout Social: the ease of handling the application, and the cooperation of technical support when any problems occurred. In addition to being an ideal means of communication

Inconvénients

The thing I like least about Sprout Social is the large number of notifications

Avantages

The system is friendly and easy to use. Integrations are great and support if fast and efficient.

Inconvénients

You cannot monitor all comments across some platforms. Plus, the pricing is tough for small business and nonprofits.

Avantages

I appreciate how Sprout Social consolidates numerous services into one platform, allowing us to easily manage all social media responses and inquiries. The ability to create sub-boxes and categorize them based on topics and events helps us better comprehend customer feedback and inquiries. Additionally, Sprout Social streamlines social media management by providing collaboration tools that allow us to easily seek feedback and approval from admins before publishing. The scheduling feature also enables us to plan posts across multiple platforms in advance. The listening feature is also useful in providing us with valuable news and data on a wide range of topics. Furthermore, Sprout Social allows us to capture and organize important data, which can be displayed in a structured manner through its reporting capabilities.

Inconvénients

The limitations of Sprout Social are relatively minor in my experience. Occasionally, the alert system may not function properly, resulting in delayed notifications that can hinder the promptness of necessary actions, particularly if the alert pertains to a publishing failure on one of the platforms.

Avantages

Bring all my social platforms together so I can report on easy.

Inconvénients

No demonstration or support beyond documents to read

Avantages

I believe this product changed our Social Media Management for the better.

Inconvénients

I don't have anything negative, a great tool to add to your tech stack.

Avantages

It is a very good and practical software, I carry out my marketing very easily

Inconvénients

Some bugs really get in the way o procedimento

Avantages

I like the multi client and multi channel monitoring and posting.

Inconvénients

There were times when the auto publisher does not work.

Avantages

It is an excellent tool for managing social networks, allowing you to quickly visualize the growth and reception of the actions and articles displayed on the networks, it is a good solution for marketing professionals in general because it is easy to implement and has many functions easy to understand

Inconvénients

I have no criticism of this marketing tool, it has been a good business solution focused on social networks