4,4
Note globale
Avis

4,4
Note globale
Avis

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Vilius
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  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 04/10/2020

Conversion rate optimization doesn't work at all, Support is tragically bad

The dashboard looks modern and quite easy to navigate, but looks like freshmarketer tool is ONLY about email marketing. The only thing crucial to us is Conversion Rate Optimization tool and after setting up the account and code snippet into our website, seems like that particular section of the tool doesn't work at all. It just doesn't respond. I don't know, if it's some kind of bug or just undeveloped product.
The biggest con of al this that it's impossible to reach out to the customer support. I've sent at least 4 queries already, no respond. And it's been 3 working days already.

Avantages

It was really widely marketed, you can found something advertised about freshmarketer on the every search query.

Inconvénients

The only thing - Conversion Rate Optimization tool, which was the most interesting to - doesn't work at all.

Alternatives envisagées 

Hotjar

Pourquoi choisir Freshmarketer 

I thougn that freshmarketer would be alittle bit cheaper and wanted to test out the platform.

Pourquoi passer à Freshmarketer

Because of features and price
1 avis

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