Fergus

4,6
Note globale
Avis

4,6
Note globale
Avis

Parcourir les avis sur Fergus

155 avis sur 155
Classer par :
Utilisateur vérifié
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 31/12/2018

Fergus review.

Avantages

A great tool for mid-size startups as it makes working in a team an easy task. Also, it helps you to coordinate and plan.

Inconvénients

Getting everybody onboard is a hectic task. Also, making everyone familiar on ground level is difficult.

Debbie
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 28/06/2018

Relatively easy to set up

Scheduling of jobs
Helps determine work flow

Avantages

The customer support
The scheduling
The look of the quote/invoicing
Credit card payment option
Automatic reminders

Inconvénients

The inability to customise a health and safety form for staff to access on site and link to the client file.
The inability to attach any general files/photos to the client rather than a specific job. For example a subdivision site plan for multisite developers.

Chris
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2018

The customer support is responsive, and the features are more than you can ask for at no cost.

Its great. Including the financial section that shows if you made a profit on each job

Avantages

Its free for one user, and reasonably priced as your team grows. Easy to use. Great financial tracking great phone app for staff but can be used on a tablet or desktop.

Inconvénients

As with many field service apps, there are limitations (they vary depending on the business that you are in), but you get just enough to become organized and well documented.

Lindsay
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 19/09/2018

Job Management

Overall it has been extremely great, easy to use software!

Avantages

I like that is allows users to price and create requests off of customers needs/wants.

Inconvénients

I haven't really ran into any cons yet. Only thing I can think of is calendar isn't that ascetically pleasing.

David
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 19/12/2016

New systems

It was a big call to move from my previous job management system to Fergus!
I should have done it years earlier!
I could not possibly mention all the benefits I have found since moving to Fergus.
I am more organized, as is the office staff, and my on site tradesman.
The staff at Fergus have been excellent, easy to contact and deal with, always looking for ways to improve the system and seriously taking on board any suggestions or requests to make the system work for us, and our specific needs.
The systems talk well to our accountancy package, and it is great to have easy access to all areas of my business.
Having used and looked at other similar products available, I would have no hesitation in recommending Fergus to any trade based organization.

Rachelle
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 11/11/2018

Satisfaction with Fergus software

I am a bookkeeper and have started 2 clients with the program in different industries to help them set up their job management procedures.

Avantages

Visual ease of job management made up of columns, and colours to cover everyone's visual aids. Easy to use with pop up bubbles explaining the feature and what's required as you go.

Inconvénients

Not compatible with all accounting programs

James
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/11/2019

Great software, highly reccomend

Avantages

Very easy to use great training and customer care from the team

Inconvénients

Sometimes it can be difficult to navigate

Karin
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 20/03/2017

Great job software

We have been using Fergus for 2.5 years now. Over that time the software has become much more user-friendly and a lot of things have been introduced. It has many issues still but for day to day operation of our plumbing company it is great. The tradesmen all enter their own job reports and Fergus tracks the gear purchased / credited to the job. Fergus staff are great most of the time, they are pretty good at listening to what the problem is, and letting us know if it is something they can sort out or if it has to wait until enough users request a feature before it will be looked at as a future improvement.

Marc
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 19/07/2018

Only new to fergus but has helped transform my business from the get go.

Time savings and flexabilty

Avantages

Flexibility to do things on the go. Don't need to be at the office to send invoices etc don't miss invoices as it's all online

Inconvénients

It's made now a full time scheduler. As as admin u really need it on a laptop or computer. No one on training in person was offered

Luis
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 18/12/2018

If you need a software to help you put in order your bussiness, fergus is the indicated

I really liked it and help me a lot. I love that i can also add location to the jobs that field workers can access using the app.

Avantages

I love the user interface.
Is free for one user.
And is EASY to use it.

Inconvénients

Don't have phone support available Some limitations that depends of the business that you have.

Amelia
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/10/2018

Fergus review

Avantages

So easy to use Great Dashboard/overview setup always know exactly were every job is at
really looking forward to using this software as my business expands

Inconvénients

very hard to delete or void a mistake (new business so still learning)

Kim
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/07/2018

I started using Fergus mid February. Very easy system to learn

Avantages

How easy the system is to learn. Having not used Fergus before I found it very easy to learn.
The back up support is great.

Inconvénients

No stock control as such. Would be good to be able to allocate stock to vans and not just to a job.

Grant
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 21/09/2018

Think Water

Capturing the time element of our business has been the best thing for us as it is so easy to use this function.

Avantages

How easy it is to use and the versatility of the hard ware we can use it on

Inconvénients

That it doesn't adjust our stock numbers

Craig
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/11/2018

Plumbing

Avantages

Able to compare merchants prices against each other

Inconvénients

It would be great if there was a material page I could go to instantly with the prices available

Craig
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 05/01/2019

Fergus

Avantages

Allows your business to grow. Add on are great as you progress.

Inconvénients

Setting up with suppliers in Australia was frustrating

Mike
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 07/12/2016

Fergus - IT WORKS!

Fergus has saved so much admin time, we now don't need to get our staff to hunt through their vans for job cards it's all right there on Fergus.
It took a few months to start using Fergus to its full potential but now after, over a year, I don't know how I did it before.

Réponse de Fergus Software

Thanks for the review Mike. Glad to hear Fergus is changing your work life for the better!

Répondu le 07/12/2016
Gavin
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 19/12/2016

Strategic partnerships are the ticket to our success, thanks Fergus for your support

As a fast growing business, we needed an online operational CRM/Job Scheduling/Purchase Ordering/Invoicing tool that added value and wasn't clunky and challenging to learn and use in the field. We found that in Fergus and haven't looked back, and we aren't even getting all that we can from it as we're still learning.

Chantel
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/01/2017

Awesome resource!

One stop shop which is easy to use, love that it interfaces with Xero and imports plumbing merchant documents (we have cut down on 90% of our paper use!!). Excited to see future improvements, and lastly, the team on the customer support help desk are awesome - you guys rock!!

Ben
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/10/2016

Cable Systems

Implementing Fergus has been the biggest improvement we have made to our companies operation. Made by tradespersons for tradespersons.

Réponse de Fergus Software

Thanks Ben! We love hearing that Fergus has improved a companies operation. That's our goal - to see you guys succeed.

Répondu le 13/10/2016
William
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

4
Publié le 28/02/2018

Tarik
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 13/02/2018

Excellent user interface

Avantages

Its free for one user, and reasonably priced as your team grows. The customer support is responsive, and the features are more than you can ask for at no cost.

Inconvénients

As with many field service apps, there are limitations (they vary depending on the business that you are in), but you get just enough to become organized and well documented.

Andrew
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 05/04/2017

Tiletec NZ Ltd

Great product, great features, easy to use, good support. It has everything you need to keep on top of jobs and invoicing. Makes it simple to keep update with your jobs and stay in the loop with the progress of tour team on each job.

Matthew
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/12/2016

The best decision I made this year!!

I decided to go with Fergus in March of this year and we haven't looked back since then. It is so powerful having all our data in one place and so accessible. I can't recommend Fergus enough, it's been a game changer for us!

Melinda
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/12/2016

Fergus is great

We switched over to Fergus from a more expensive program. Got lots of help and training. We use most of the functions and are happy to see Fergus is constantly improving. Very happy to recommend it.

Réponse de Fergus Software

Thanks Melinda!

Répondu le 12/12/2016
Jami
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 01/02/2017

Happy Fergus user..

Fergus has reduced my paper trail by at least 60 Percent. Also the business has better time management & the invoicing part has been a lot easier being that it is all in place, Fergus. No day sheets etc.

Stacey
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 28/11/2016

Learning Fergus

We did not do too much training before we started using the programme and found it great to use. There is still much more we could probably use but with time we will get there.

Jason
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/04/2017

Easy to use

Simple and really easy software to use. Saves me lots of time with quoting and invoicing.
Cheap packages for what you get.

Stephanie
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/12/2016

MYGAS/ K.DADZIE PLUMBING

Fergus software is very good, practical, easy to use if you know all the features. Very pleased with the service

Ainsley
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/12/2016

Awesome customer service

Really great customer service. My queries get answered really quickly and the advice is alway spot on!

Samuel
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 06/11/2017

155 avis