Parcourir les avis sur SendX

12 avis sur 36
Classer par :
Christian
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
3

2
Publié le 16/01/2020

***I used Sendx for 6 months and this is a real review.****

It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

Avantages

-The pricing is affordable compared to their competitors.
-The software has features business owners want and need.
-The software is user friendly.
-The team will work with you to create custom fields/settings based on your needs.
-The team was always polite and apologetic when dealing with my account.
-This software has great potential and I likely was an early user but they still need time to get the kinks out.

Inconvénients

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment.
-Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered?
-They don't allow you to cancel your account or stop billing on the site.
-Our conversions decreased while using the event based automations.

Adrian
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/07/2024

Excellent Support

very good. good product, good customer service; a bit on the pricey side but good overall.

Avantages

excellent customer service. assisted by a person[sensitive content hidden], who walked me via a ZOOM call through a series of Segmentation Reports. Nice to be able to have a person assist instead of looking up FAQs and docs.

Inconvénients

as usual, costs can be an inhibitor since we are a small firm.

Alternatives envisagées 

AWeber

Pourquoi choisir SendX 

costs and affiliate links in emails are no longer supported

Pourquoi passer à SendX

costs and the ability not to be restricted by the number of emails sent
Vinay
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 21/12/2021

Good Software for Spend Management at one place

it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

Avantages

1. ease of use 2. contact list management 3. drip campaigns

Inconvénients

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

Alternatives envisagées 

HubSpot CRMOpens in a new tab

Pourquoi passer à SendX

cheaper, did not try other products. knew the team.

Réponse de SendWorks

Thanks so much for taking the time to leave a review and glad support was able to help you out with your triggers!

Répondu le 09/03/2022
talha
talha Afficher plus d'informations
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/03/2019

'Its Simply Best for Email Marketing'

excellent support, affordable price, overall it is the best

Avantages

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

Inconvénients

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.

Jayarajan
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 30/03/2018

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with...

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Avantages

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Inconvénients

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

Réponse de SendWorks

Thank you for giving SendX an ALL STARS review, Jayarajan!

We deeply care customer feedback and a public review like this makes our day!

We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :).

But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates.

Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at [email protected] .

Thanks again,
Team SendX.
https://www.sendx.io

Répondu le 07/03/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 13/12/2018

A decent email marketing software

If you can afford it, go for it.

Avantages

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more.

I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Inconvénients

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

Réponse de SendWorks

Thank you for taking the time out to review SendX.

We deeply care customer feedback and a public review like this helps us improve our product and service.

We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing.

Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at [email protected] .

Thanks again,
Team SendX.
https://www.sendx.io

Répondu le 07/03/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/06/2018

Must use it for automatic email management

Sending email to customers

Avantages

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

Inconvénients

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

Réponse de SendWorks

Thank you for giving SendX an ALL STARS review!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at [email protected] .

Thanks again,
Team SendX.
https://www.sendx.io

Répondu le 07/03/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 13/06/2021

SendX-Excellent marketing features and great support

Avantages

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

Inconvénients

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

Jitesh
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 14/09/2017

Extremely useful for email marketing automation

Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

Avantages

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Inconvénients

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

Réponse de SendWorks

Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly.

We deeply value customer feedback and a public review like this truly makes our day :)

If you ever face any issues, please do not hesitate to reach out to us at [email protected] .

Thanks again,
Team SendX.
https://www.sendx.io

Répondu le 07/03/2019
Steven
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/09/2017

A great alternative to MailChimp

Avantages

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Inconvénients

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

Réponse de SendWorks

Thank you for giving SendX an ALL STARS review, Steven!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at [email protected] .

Thanks again,
Team SendX.
https://www.sendx.io

Répondu le 07/03/2019
Muhammad
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/03/2019

Costly but effective

we had expanded our business through SendX e-mail marketing

Avantages

SendX is the most effective e-mail marketing software and it helps us in making our website visitors our clients and it have a brilliant drag and drop option and you will get all the things related to e-mail marketing in it

Inconvénients

The only issue is it's price it is costly but if you can afford it go for at

Pete
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/12/2021

Send it with Sendx

Avantages

The thing I liked most about the software was how simple it was to set up and use. The staff using the software is on the less technical side, so I appreciated how quickly it was ready to go live right out of the box.

Inconvénients

My biggest complaint about the software is that the portal can be very slow to load.

Réponse de SendWorks

I like your catchy review title! Thanks for taking the time. We will be improving the portal tremendously in a v2 release of the product this year. Hopefully things load extremely fast and usability is even easier!

Répondu le 09/03/2022
12 avis sur 12

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